First time ever in a Golden Chick, pleasantly surprised! Not sure why I thought they would be subpar!? Service was good and food came out quickly! The atmosphere was typical fast food... but spacious and very clean! Order at and pickup from the counter. They seem like a cross between Chicken Express and Popeyes (for some point of reference). We only got Chicken Tenders and fried okra. Great okra, Tender were on the smaller size, looked like and tasted like Chicken Express... not a lot of flavor. However, the dipping sauce helped! I would have likely only given them 4 stars, but they have Free soft service vanilla Ice Cream!!! It wasn't DQ quality, but very good! Will definitely return, if only because Free Ice Cream!!! read more

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This location has consistently good food. Chicken is always tender and moist. The team there are professional and fast as well so that helps. Probably one of my favorite locations for this chain. read more

Food was great. Service was great. Just try not to forget condiments on to-go orders.

We have had good experience in the past. But this time the coleslaw was awful, as it was sour due to the fact it was past its peak. One bite and we knew it was bad. Cannot believe they were selling this. read more

The salad I had was good. It had chunks of roasted chicken. All the ingredients were fresh. No croutons- which is a win for me! But, the salad dressing pouch was greasy which was kinda gross. I guess one leaked in shipment? Well could you just wash them? Service was quick. Easy communication. Middle of the road on being friendly. Also the dining area floor was dirty as was the mens room. I like Golden Chick. I want them to not only survive, but excel! read more

I don't think I've ever gotten the order fully correct from this location. They forget the extra rolls or they forget a side. It's always something. Then when you point it out they act offended. Also, when you order from the app it is never ready. They ask you to come into the store. If I had ordered in the drive thru it would be faster and I wouldn't have to come in. Why can't they just package it when you get there and not make you come in? It makes absolutely zero sense. This location needs serious help. read more

This is the only fast food place in Melissa I will go to. They are always very pleasant, prompt and my order is generally correct. If something is wrong they always gladly fix it. read more

Ordered 3 pc combo w/poppers, mid day, to go. Got 4 small pcs., at ROOM TEMPERATURE. Chicken was very dry. No napkins. No receipt. Felt like I was chewing on pieces of string. read more

I always get the roasted chicken meal' bc it's healthier and sooo dang delicious. It's amazing

The food is good. Service is spotty, inconsistent, and they enforce random "rules" depending on who is working. When I drop $60+ on a family meal, I need more than 6 sauces. I can go to Chick-fil-A instead next time. read more

This location in Melissa really impressed me. First of all, it is clean--immaculate. Second, the person who took my order was extremely polite and professional. Finally, my order was ready before I even finished paying for it! And the food was excellent. Many, many thanks! Sarah Cash read more

Great service nice chicken always friendly peoples like tender roll chicken salad

service was fine the workers were friendly.. besides the fact that my order was wrong ... they did not give me a receipt nor read me back my order ... my chicken tenders were wrong and the sides on both of my meals were incorrect. if yall could take the time and slow down that'd be amazing and i'd get what i paid for.! read more

Love the tenders and salad friendly people and so clean restaurants restroom really clean

I love this Golden Chick! Staff are so nice!!! Chicken and sides are always hot and perfect!!! Yummy!!!!!! Keep up the good work on your new location!!!! read more

I always have a great experience at the Melissa Golden Chick. Francisco is always so friendly and gets my food out fast! Definitely one of my favorite places to stop for lunch. read more

Great food - was hot and fresh. Drive thru was super fast too. Friendly staff. Would go back. About the only decent fast food place on Melissa. read more

Quick, efficient, and quality service. Was in and out of the drive thru in 10 minutes with 2 cars ahead of me. Very polite cashiers and they didn't mess up my order at all. read more

Horrible customer service. We drove up to order take out. When the girl asked what we wanted, we moved up a little to the speaker/microphone, just out of the view of the menu. My wife asked a question and the girl's response was "It's on the menu". We can't see the menu anymore. My wife explains it to her and tells her what we wanted and asked for recommendation. "It's on the menu" is the response. After a third "it's on the menu", we're driving away. We drive by the window with the intention to leave, the girl ask us something. We pull back to the window and again my wife asks for recommendation what to do. "It's on the menu". We left. We're new to the neighborhood, got there a few meals before and liked the food. But looks like this was the last visit there. read more

Chicken is good portion sides family style will only feed 3 people single scoop not much food.

Like the fried gizzards at the Princeton store and the legs cold slaw is great too. That's about it.

The service at the Melissa location is great. We often order take out for our large Sunday dinner. The food is excellent with great selection of sides. They are very reliable for ordering ahead for large family groups. read more

My family just went through the drive through and they got our order almost perfectly. Everything looked great but we did not get our corn nuggets as ordered. They put a single order in the bag versus the family size order. Not a big deal. I go inside and one of the people behind the counter looked at my receipt to notice what had happened. He just apologized and looked at me so I then said that I wanted the family size. He then charged me for another single order and let me know that he out a few extra nuggets in the bag. Gee thanks since I ordered a family size. Two single servings do not equal a aily size. I just left feeling frustrated and did not want to correct him again because I did not want my food spit on. read more

Food is great, service is horrible from the same male employee. Acting like he can't hear you, Yawning into his service gloves mid order for a good 10 seconds then acting like he heard non of your order. I will never come back here because of that employee. Sadly he's always there with the same awful attitude. read more

Check your order if you go through the drive through, they will get it wrong every time.

I come in for my lunch break all the time and it's always the two girls mykayla and fernanda, they have incredible customer service and make the food super yummy! 10/10 the best place read more

Really rude employees. I waited patiently in the drive through for my food and when it was finally my turn they said I had to come inside but she was very condensing and rude. I drove around to the lobby and I waited in a very long line. They had no pick up order system. When I got up to the register the food was still not ready. Finally got my food and the manager Francisco was not helpful and just as much attitude as the young teenager through the drive through. Very bummed because I love golden chick. I won't be back read more

Came here last Friday to get dinner. I told the girl twice at the speaker that I wanted a spicy twelve piece along with family fries, mashed potatoes, green beans and macaroni and cheese. Cool. Get home and realize that our 12 piece was not spicy so I called the store and Ana was very quick to offer a replacement for the next time I was in the area, "Great, thank you so much!" I said. Well today (Sunday) I drive up there with my receipt in hand, giving them my name and explaining the situation. The young gentleman has me pull up to the second window to explain that they can only give me 6. I reply that, that is not what Ana told me and if I could speak to her to which I learned she was not there. I told him that she had written my name down and I had a receipt. He calls her again and a different young lady comes to the window and begrudgingly hands me the tenders. She hands me the tenders and I told her "I'm so sorry, thank you!" She just stared at me. This was a super awkward experience and I don't really understand why the manager would say something different one day and another thing today. I drove to a different golden chick to order my rolls and sides just because of how uncomfortable I felt. read more

YUM. worth the money every time. This is definitely the best chicken you can get in the area. Don't get me started on the corn nuggets