Great food at reasonable prices. Nice sized portions. Enough to share across the table. Staff was great. Our server was rock solid. Ask for Kate. Only reason I took off a star is for a 25 minute wait where you couldn't escape from the cold air coming in every time the door opens. Will come back again! read more

This is a totally fine, acceptable place for breakfast. I had a coupon, which is what brought us in. We came on a Saturday morning around 8am. We were seated right away. Service was fast. Almost too fast. I was still waiting for a high chair and the waitress was already asking what we wanted to drink. I could understand a rush if it was busy, but it wasn't. Lots of choices for breakfast. Hubs and I both got omelets. Mine has already fed me two times and I still have another third left for breakfast for another time. I would rate mine as fine, but nothing special. Overall, we would probably come back but it wouldn't be a staple for us. read more

We haven't experienced the servoce problems some people have mentioned in our three visits and the food we have tried is excellent, but we do keep getring the Big Tex because it is soooo good. Banana bread french toast is the best. Coffee is good. Really just no complaints in any way. read more

4 months ago. This review never posted for some reason.... Stay away from this restaurant. The most incompetent and rude staff who answer the phones March 8th. I called to place an order for pick up and the girl who took my order got the entire order wrong after repeating many times. She got all flustered once she was corrected a few times put me on hold WITH OUT SAYING ANYTHING. NO "HOLD ON PLEASE".... Then a man gets on the line to repeat the order and when I asked for the girls name to say maybe she needed more training because she was having such a hard time, I was completely ignore. I asked for his name and he never answered so I cancelled my order. Over 10 minutes on the phone to place an order for breakfast? Let's be clear... If the face of your establishment is the crew who answers your phones (likely the hosts) then I am slightly concerned with who prepares my food and the like. Plus there was zero concern for customer service here. No sorry no please wait. I called to speak to the manager and was told he was on a call. So I said I would be fine waiting and I was hung up on after 3 mins. I called again after 5 mins and was told the manager was on a call so I said I'd be happy to wait. I hear the girl say "they wanna wait" to some one in the background but never said ok or please hold or anything and put me on hold again. Long story short, I did end up speaking to senior server or some one who said they would relay the message to the manager.... She was very kind and apologetic. Unfortunately the damage was done. She offered to make the food but I refused just simply asking if staff could possibly be more trained in customer service. I can't imagine I'm the only one who had an issue like this. read more

Ok, I reviewed this place after a Father's Day visit and did not give them a good review based on undercooked pancakes, BUT I've since gone back for their perfectly cooked LEMON pancakes. I took the blueberry compote on the side and skipped the creme anglaise completely. These were awesome and I'm glad I went back. read more

Eggceptional Cafe - Lemon pancakes with blueberry compote without creme anglaise. - Wraps Near Me - Bartlett, Illinois

My son and me was supposed to have lunch in the restaurant before he plays his basketball game. We left the restaurant after waiting for our order over 40 minutes. Apparently the kitchen forgot my order. A waitress told us that it's not their fault. My son now is hungry but playing basketball game. read more

Have visited Flapps 4 times. The good on the place is that food and the price are good and reasonable. The not so good is that the service is quite slow and they seem to be disorganized. This should not be the case for a place that has been open this long. The wait staff is friendly and we have never have had any one be rude but the staff needs to pick up the speed. On a most recent visit, we waited 10 minutes before thang even came to our table. Also, just a suggestion to the management team. You have a nice,clean and good place. Why don't you put a TV with a signal instead of the one channel. Sunday's during lunch sports fans would appreciate the score of the game. Almost there in terms of 4-5 stars and will revisit again. read more

What a terrible place. Dined in and the food was disgusting... old hash browns. Coffee was average. Was looking forward to this but it turned out awful. The waitress took forever to take our order and did not take our order correctly at all... ordered an omelette ham and cheese and got a cold ham with no cheese and tomato's??? The owner came over to the table to try and make things right and was more mean than anything! Not helpful. NOT coming back!!! read more

Great service and food was done timely and served hot! This was our first trip here and we'll be back!

I have ordered from here several times since Covid and every time their California crêpe is absolutely delicious. They are huge there are two, the sauce is fantastic and the vegetables are fresh. This is for pick up, but they're very quick and it takes about 10 minutes for my order to be ready. Lucky for me they are five minutes away. read more

Honestly the worst pancake house I have ever been to. Waitress was slower than a bump on a log. Ordered water to drink and it took her 20 minutes if not more to be put on the table. I would recommend IHOP and I hate IHOP. read more

This was my 3rd time there it keeps getting better the food is very good you get a lot of food and the grits are awesome and the coffee is top notch. read more

Eggceptional Cafe - Omelette grits French toast - Wraps Near Me - Bartlett, Illinois

September 20,2020. I Ordered a Nutella shake for my son. While finishing the shake he found broken rubber pieces of the blender on the bottom of his cup. The waitress Charlotte was amazing but the manager Andy Ametti was nowhere to apologize for this. I'm not sure why this wasn't address in a better way, I feel disappointed with the management. it's unfortunate that we won't be returning. read more

The place is new and clean. Green Pepper Soup with Garlic Bread was great. However, it was Luke warm. The other issue was that the food came out before we were not even halfway done. Also, one of the people had pancakes. 4 times he had to ask for syrup. No sugar sweetners was provided for a coffee drink. No butter for pancakes. Our meals were Great. (2 wraps, 1 skillet, 2 breakfast wraps). We live 5 mins away. Will we come back? Possible. read more

We decided to give this place a second chance. The food is mediocre at best. Service is very slow. Went there on a Tuesday at 11:30, so it wasn't busy. Had to ask twice for coffee which took almost 10 minutes. Also had to ask for silverware & ketchup. Finally I got up and got my own from another table. They didn't even come around for coffee refills! The last straw was when we paid the bill, rather than them giving us coins with the change, they decided to just short us .78 cents. In my opinion, that is not the way to run a business, we won't be returning. read more

The food was good, however I asked for my meal without an ingredient and my dish came out with the one ingredient I couldn't eat and missing fries. I asked them to correct it and they came back in a few seconds with it just replated with the item removed. I asked them to remake it because I would be ill later. I could hear the manager and staff yelling in the kitchen about it. Once the food was brought out again it was good. They had a lot of meatless options that was good for my vegetarian son. He loved his meal. Now to the service. It was extremely slow. And they weren't very busy. Our waitress would keep bringing things out one at a time. I got more assistance from the bus boy that I asked for help from. And the manager didn't even come out to the table to see if things were fine after the mistake. At the same time the table next to us got a 20% discount on their meal because of a delay. The kitchen had two similar orders and only made one. Maybe they just had a better waitress. I'm not coming back. Perhaps a similar overture from the manager would have helped. read more

My family and I stopped in this restaurant for brunch. There was a lot of people eating, so the place appears popular with the locals. Our entrees were tasty and the wait staff / servers were very attentive. I do recommend this restaurant. read more

I had pancakes it tasted like uncooked batter. Which means undercooking and overcooking might be a problem here which can be dangerous to peoples health. I'm gonna get straight to the point service is garbage. Waited over 10 minutes for our check. She asked if we wanted a container then we ended waiting another 10 minutes for her to return with a container and give us are check. I would say little overpriced. We all ordered juice and the cups were tiny. We all needed refills or a pop before we even had some food in front of us. We were here over a hour wtf. Never coming back here again. That doesn't deserve a second chance read more

Great spot for breakfast. Food is really solid, have gone many times for breakfast meetings and never been disappointed. The staff is always really friendly as well. read more

Been back several times my last review. I can't believe an adult would say things about the two young hosts. There are present every time we come in and remember where we like to sit and very polite, I admire teens who go to school and still get up early in the morning on the weekends too! That being said, the food is still exceptional and the fresh OJ is my wife's drink of choice. Service is good and friendly, we are always being checked up on. Cinnamon roll pancakes and stuffed French toast are our favorites. read more

Returned here after our initial experience a few months back was not a positive one. Pleased to say that the experience was a bit better. My skillet (chorizo) was outstanding and my wife enjoyed her waffle. They were a bit slow with the coffee both upon arrival and refills but all in all it was a better experience. read more

Eggceptional Cafe - Skillet w/ chorizo - Wraps Near Me - Bartlett, Illinois

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I had a fantastic experience! There was a short wait to be seated but the food came out fast . Food was well proportion and very good . So happy finally have a breakfast place in that area. Can't wait to go back and bring the family. Bottom line Good food. Good cost , great atmosphere!! read more

Great breakfast option for an area in need of breakfast spots. We went on a Saturday morning around 8:30am, no waiting, and our waiter, Renee was great! Dad had the Southwest Benedict with potatoes and they were both really tasty! I had the cinnamon roll french toast which was good, but nothing special. Coffee was also delicious, and I would come again to try more from their menu. read more

Eggceptional Cafe - Southwest Benedict with potatoes were very tasty!!! Go for it! I think the tomato is seasoned, and gives it a delicious kick. - Wraps Near Me - Bartlett, Illinois

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I honestly really wanted to like this place.. the food is good when it comes out WARM. The servers suck I have employees walking past me not saying hello or seating me, 15 minutes later I'm seated. Server doesn't come up for 10 minutes on top of that it takes another 15 minutes to give her my order because that's how long it takes for her to come back. Then when I do order that waitresses say rude comments about how much am I going to be able to eat. You work at a restaurant you have to be a complete idiot to complain about a large order cause the tab is bigger. Then to top it off the food comes out cold 50% of the time and the order is wrong and the person bringing it out gives you dirty ass looks. Get your shit together. Oh and one last thing, don't have advertisements for food up in your restaurant IF ITS NOT AVAILABLE. read more

Food was good but service left a bit to be desired. Table follow up was minimal, had to ask couple times for coffee refill, and was just slow. Bathrooms need to be kept up, out of soap in one and no paper towels to dry hands. Doesn't seem to have management on the floor keeping focus read more

Great breakfast food! Our family stopped here on a whim and we were expecting run-of-the-mill pancake house type food. We were pleasantly surprised! I got the pacific scrambler with the diced seasoned potatoes-both delicious. My husband got the cinnamon roll stuffed French toast and he said "good not great". Bacon was thick and had great flavor. The kids' meals were substantial and the they ate well (always a win). We had Etta as our server and she was super sweet and accommodating! read more

I have come by during weekdays for quite an enjoyable breakfast more than once at Flappy's and would recommend it before. However, today was the first time I have eaten here on a Sunday, and the service was a lot slower. Half an hour or so of waiting for delicious food I have had before, but the wait and service was not up to par on the weekend. I am disappointed that I am disappointed with Flappy's this time. read more

This place is completely fine for kids. They dont provide crayons or any activity items, but they do have a kids menu and high chairs/booster seats/kids cups. Very good food for a diner/breakfast place. One menu recommendation Id make is to put a half waffle on the kids menu. read more

I was not very impressed at all with Flappy's. We ordered an omelette, French toast, and some standard breakfast fare. Everything came out fast and food was hot but the taste was off. The omelette was very dry and the ingredients inside were cut in 218 different sizes. In one bite the onions and peppers were cooked and soft and in another they were 4 times the size and raw. French toast was ok but nothing to set it apart. Just tasted like basic French toast. I'm sorry Flappy's but I have to only give you two stars and that's because the staff was wonderful. read more

Food quality and quantity was good. When we saw the omelette was a 5egg omelette my husband and I decided to share it- the waitress informed us there is a sharing charge of $2 ( which we agreed too). We added hollandaise sauce and jalapeños to the omelette. When we were served both additions were missing. We told the waitress she just said now what would you like. We said that's ok bring on side. In past when servers make mistakes they Either insist on replacing or not charging. We were charged $1.75 for additions and $2 sharing charge. Not happy with the way it was handled. read more

Been here a few times, administration has consistently been quite great.. nourishment as a rule is reasonable/great.. In case you're an individual who loves their hotcakes like a desert?.. at that point this spot is five stars!! simply isn't for me. read more

This is the worst breakfast place. We had big order they messed up and then gave us the wrong food it was someone else's order - we called and the owner Andy said "he didn't have time for this" and hung up and wouldn't refund our money!! The food they gave us looked awful - omelettes were cheap, hash browns are cheap cubes frozen from a bag and the avocado on the side was rotten and black spots everywhere. Don't go here!! read more

I ordered through grub hub this morning as a pick up order. When unwrapping the foil off my syrup cup, I happen to see a loooong black hair.. breakfast is ruined. While grub hub says they will fix it on their end, just thought I would warn people to think twice before ordering Flappy's. read more

We were hesitant to try Flappy's due to the wildly mixed reviews, but finally took a shot last Friday morning. With our experience, you can put us firmly in the thumbs-up camp. Food was good, hot, and served in a reasonable time. Service was good and friendly. We weren't rushed nor did we have to wait long for service. The ambiance was fine and not noisy. No complaints. Our only thought is that perhaps the negative reviews are from those going on the weekend. Flappy's is not a large venue, so I could see how the experience might not be the same on a crowded Saturday or Sunday morning with not a lot of room to absorb a lot of people. I don't know that that's happening, but I could understand if that were the case. So hard to find a good sit-down breakfast in Bartlett, so we'll definitely be back. :-) read more

Really just OK. We took the family here for breakfast a week or so ago since we live about 5 minutes away. The place is very cute, great atmosphere. We were seated quickly and the service was excellent. It's just that food was very so/so. If you are going to call yourself a pancake house, the pancakes have got to rock...and these don't. They are OK. But we are a pancake family and even the kids were not impressed. The pancakes tasted like IHOP or Golden Nugget, which are fine but nothing special. I was pretty bummed because I wanted this place to be awesome so that we'd have a go to place for breakfast that is close. But I doubt we'll go back. When we want pancakes, we make the 20 minute ride to Millie's Pancake Shoppe in Addison....which to us, has the best pancakes anywhere. read more

I'd have to agree with the other reviews, food is okay but the attitude of the service is terrible. They were very rude to me and my father-in-law. Not pleased and will not be back. read more

Their name lives up to the great pancakes they serve. Veggie omellete was hot, had fresh veggies and was promptly served. Very nice.

Food is very good but kindness and attentiveness of waitstaff is inconsistent. We like to go out to breakfast on Saturday mornings. Sometimes when we go there we get a very good waitress. Other times we get one that disappears and doesn't come by for refills etc. Hope they get their waitstaff leveled out b/c the food is good, the prices are fair, and the portions are generous. read more

If I could give zero stars, I would. We ordered the chicken and waffles meal. When the food arrived, we received a huge piece of "chicken" (that looked & tasted like it had been sitting in fish oil) with cheap fish breading on the outside. It was horrible. Then, we called about the issue and they explained that all of their chicken tenders looked this way. It wasn't even a chicken tender! The waffles looked like plastic, the hash browns weren't seasoned at all, and the "chicken" wasn't cooked thoroughly. When we complained, they allowed us to bring the food back and get a different meal in return. We got the turkey bacon, hash browns, and French toast. The turkey bacon was cold and chewy. It was just a huge waste of money and I won't be ordering from here again. I appreciate Flappy's for being kind and offering a solution, but there is no hope for the food. Great customer service, though. read more

Eggceptional Cafe - The "chicken tender" for the Chicken and Waffle. In the description, it says that the meal comes with chicken *tenders. - Wraps Near Me - Bartlett, Illinois

Went in with some co workers for breakfast, coffee has no taste. Food was lacking flavor. Busboy was friendly. Host didn't even acknowledge us, we were seated by our server. read more