Ryan answered my questions and was very helpful! He was a little long-winded, but a nice guy…read more However, I had to cancel the contract due to personal reasons, and it took almost two weeks for them to refund my deposit (which was a check delivered by Ryan). They were also much more expensive than everyone else with the same materials and process, but I wanted to do business with them because of Ryan. One other thing that should be mentioned is that office never responded to my emails. Not once!

Nick Alex and Bill were a great team. We are very happy with our roof! Definitely recommend PCR!read more

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

Chesapeake Roofing, Windows & Siding Inc. was the only company to respond to a roof REPAIR request…read more Another company claimed we needed a whole roof. Victor, of Chesapeake, did a great job as estimator, and told us how their company would bring an outdated item up to current standards. Their technician was efficient, thorough, timely, and cleaned up, so the roof looks perfect. Fabulous repair from true professionals. Doug C.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Great company, great service. Responded very quickly, came within a day and did excellent high…read morequality exterior renovations. Very highly recommend.

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

The installation team was every bit as fantastic as Eric said they would be. Which was largely the…read morereason we chose WoW! After all, it is our home and we want to make certain we get the best products, expert craftsmanship, and clean installation that is issue free. The crew was on time, professional, communicated process well and worked hard to do a good job the correct way. The crew lead was Jeff and he was super professional and came across as very honest. They cleaned throughout the entire process, installed all products that fit perfectly with expert skills. They did a thorough job at insulation replacement windows and the finish caulk job was immaculate. The look from the curb is stunning and I can notice how well the windows are performing as it seems the air is running less in just the week we had them. We love our new Okna 800 windows and Eric and team killed it!

If I could give 10 stars to Eddie and his company, I would! I'm still so amazed at his brief…read moreinstruction on locking my windows appropriately. I would love to mention that I just hit his number from Yelp and hung up saying, "I'll call tomorrow." Guess what, he called right back and gave me the best over the phone instruction for FREE! God bless Eddie and AR Glass. Being a homeowner in DC, I'm keeping his company safe and stored in my contacts. :)

Eddie was great. He was very responsive and he repaired my window panes expertly and in short order…read moreat a reasonable price.

Given the cost of the custom door, I'm not certain I would recommend this company at present…read more First, the estimate came in a bit lower than their competitors, which was a plus. However, the sales associate missed a few details and later tried to encourage us to pay more, although the contract was ratified. We refused and were prepared to cancel the order. He later came back to say that his boss assumed the additional fee. We were promised the door in 4-6 weeks, but it has now been several months. We received an email that the door would arrive at their warehouse by 2/26/26, yet as of today 2/28, there has been NO communication. If the door is installed, I'll update the status on the installation and quality of the door. At present, I'm not certain that I would recommend American Windows.

I have the whole house siding, gutters and some tall windows, sliding glass doors replaced…read more Owner Mike Roger is professional and proficient. Easy to work with. He came 3/4 times over year of planning, due to our time and other ongoing projects before the contract signing. Carlos and his team installed the Siding. If you do the siding, I would highly recommend you ask for Carlos. He is one of the most humble, customer satisfaction oriented, easty to work with craftman. I am very happy with this company, their professionalism, and the quality of work.

Paul Harrison, the owner of Innovative Home Improvements gave us an estimate after we saw the…read moresiding work that he did on a neighbors house. He demonstrated that he would have involvement with the project from the estimate to completion. Very easy to contact Paul during the project and follows up to inspect the project without us even asking. We would highly recommend getting in contact with him if you have any siding work that needs to be done.

Great service! I inquired about glass replacement, Paul gave me a direct referral to a Beltsville…read morespecialist. Then, Paul called me back withing minutes and provided another referral to another specialist in Crofton. This will save me time and money!

Valor comes off as a veteran business. Sold the job then hired subcontractor to do the job with…read moresafety violations, one ladder for a 12:12 pitch roof, working after sunset, sloppy rip off with nails all over the yard. Workers did a good job but never saw the subcontractor nor did anyone from Valor ever do a walk through after roof completed. We had to pay one of the workers since no one in charge showed up. We wrote a letter to Valor with our concerns and was never contacted. They sold us the job and that was the last we saw anyone from this company. Look elsewhere if you are looking for a roofing company. Extremely poor customer service. They couldn't have cared less once they got their money!

This is our second time working with Valor. This time we had the roof and siding replaced. We are…read moreextremely happy with their work! I would recommend them to our family and friends. Thank you Valor for making our home look beautiful. Ok so follow up review. Today is 7/16/24. After the project was completed, there was a large pile of material left in our driveway that was supposed be picked up by Valor. We contact the company 3 times for removal as we were having guest over on the 4th of July leaving us with less parking for guest. After 4 weeks NO ONE ever came to remove the siding/extra material. WE HAD TO HAVE THIS REMOVED ON OUR OWN, AT OUR OWN EXPENSE. Now the flashing is coming off one of the corners. The work is less than 2 months old. The follow up is equally as important as the project.

I sought the service of this company because I had a leak in my roof and a ceiling needing to be…read morereplaced because of mold. Arif was very honest with his assessment, made sure that I had exhausted all necessary resources before spending anything out of my pocket. His patience and professionalism was at the forefront of his dealings with me as a customer. Needless to say, his team were very knowledgeable and exceptionally helpful. I was so impressed with the company that they are on my list for another project and I'm definitely recommending them to anyone that is in need of their plethora of services. The value they've brought to my family is incredible. Now my family doesn't have to worry about our child getting sick because of the mold. Thank you

They were very responsive and did a great job. Arif was able to take care of my siding repair…read morebefore inclement weather. He gave me options to choose from and a fair price.The workers who came were professional, did good work, and were tidy.

To begin, this company provides a very good window. They represent themselves as providing…read more Superior Selection, Expert Installation, No-Hassle Warranty. Safety and Accessibility, Beautiful By Design, One Day Installation, Easy Maintenance. and Long-Last Materials. Having just had 13 windows installed, I have no reason to refute any of these claims. From my experience their primary focus is on making the sale and not ensuring a high quality customer experience. Pricing transparency? Clear as mud. They gladly apply discounts to reduce the "actual cost" that are pulled out of an I pad. Smoke and mirrors. Even greater savings are available if you "just sign today --- but no pressure". Expect to learn everything about the construction of the window and their "design, build, install" model. Do NOT expect them to share any details about the installation process or provide firm timeframes. How so? We ordered custom windows, and they explained those take longer. Makes sense. The we received an installation date longer than we were told to expect. OK. Friday morning before the installation the following Monday we received a text message confirming our installation would be the following Tuesday, as we had been told weeks earlier. It asked us to confirm, which we did. At 4:58 pm that same Friday I receive a voice mail message : "Because your windows are painted I have been advised by our factory there will be a delay. I am tentatively scheduling a new date of ....17 days later." The windows were always to be painted, and the installation date was already moved back 2 weeks as a result. After our order we learned we'd also need to remove all the blinds beforehand. Makes sense - and we were glad we asked. "But there is no need to remove the brackets to the blinds" was the guidance provided. Whew. On the day of installation, the installers removed all the brackets. Because they had to. Installation day: we did not think to ask how much interior access to our home would be needed. All windows needed to be brought through our house (installers asked for access through the longest route possible, oddly), all old windows removed using that same route. Shabby cloth runners were placed on our floors, which at least somewhat reduced the grime from work boots traveling across our floors all day. Alas, at the end of the day after the drop cloths were removed, an installer had to go back through our home with no floor coverings left to retrieve tools and a drop cloth that were left behind upstairs. Enter new grime in places that had dodged that day's grime. Additionally, about a quarter of our window sills were full of grime left over from the installation. Brackets could not be reinstalled (by us) for 24 hours so the caulk could dry. While none of these many annoyances represent deal breakers, Thompson Creek's "expert technicians" who meet with you to pitch their products make an effort to help prospective customers understand "what to expect". Finally --- after providing a check for my deposit there was likely something in the sales agreement indicating the balance would be electronically swept from that same bank account upon completion. What makes me think that? Because upon completion I asked the installer if I could provide him my credit card information to pay the balance owed. "No the office will be in contact with you." Expecting a call, I instead received an alert from my bank app within the hour that the balance owed was being taken from my checking account --- the same one I paid the deposit from. A nice last surprise from this company. This company provides a good product. Their competitors are few, which they well know. That may explain why their "after the sale" process consistently demonstrated they prioritize making the sale over the total experience of their customers.

Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.