1. Trust Auto Glass

0

Capitol Heights, MD

Trust Auto Glass

3.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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Services - Trust Auto Glass

Auto mirror replacement

Auto window replacement

Auto windshield repair

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6 months ago

There price is reasonable and quick to do my glass of Toyota Rav 4, EL is helped me a lot.

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1 year ago

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Photo of Arsalan A.

Arsalan A.

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Safelite

Safelite

(133 reviews)

My second visit after a full windshield replacement back in December 2025. Well, after six months a…read morerock out of nowhere chipped my windshield! I must tell you, my spouting of expletives and frustration lasted all of 5 seconds. My next thought was to visit Safelite to see if they could help and boy did they! Technician Donnel Jones took one look at my windshield and calmly stated 'oh sure, we can fix that'. In fact, Safelite made the appointment on the spot and within 1 hour; I was back on the road with a repaired windshield. Thank you USAA and Mr. Donnel Jones and the staff at this location for making this a very pleasant experience. Mr. Jones' experience and customer service was exceptional and above everything I anticipated from Safelite. The staff was very patient and informative about my options and what to expect from their service. I highly recommend going here for great customer service and great value for windshield repair or replacement!

This Safelite Auto Glass location is absolutely trash. The customer service is terrible, the…read morecommunication is unacceptable, and professionalism is clearly not a priority. I was quoted one price, and then, conveniently, the price increased afterward. If you give a customer a quote, you should stand behind it instead of changing the price and expecting the customer to just accept it. And then there's the manager, Grayson. His handling of the situation was beyond disappointing. He demonstrated zero accountability for his own incompetence and seemed more interested in avoiding responsibility than actually resolving the problem. That is not what I expect from someone in a management position. When I asked why I wasn't informed of the price increase prior, Grayson responded, "You didn't ask." Sir, why would I ask when I was already quoted a price? You should have integrity and be transparent. The entire experience was frustrating, unprofessional, and completely disrespectful of my time and money. A manager should be able to take ownership when something goes wrong--not make excuses and pass the blame. I would not recommend this location to anyone. Do yourself a favor and take your business elsewhere. There are plenty of other places that will treat you with professionalism and respect. If I could give zero or negative stars, I would.

Trust Auto Glass - autoglass - Updated October 2026

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