Joe did an amazing job on my vehicle. Will be returning for future services! He was a good listener and was able to provide a solution to my issue read more

I had a busy Saturday and started calling all the Firestones I had nearby as an oil change was needed ASAP! I called and they were honest on how busy they were , but were willing to take my car in. I decided to run other errands and I got a call back about an hour after stating how additional Personnel came in and how they would have my car ready sooner , which I took my car in and only waited like an hour and a half . The system was giving the wrong pricing for the filter and the one in charge ( Christopher) called it in so that I would not over pay . Everyone was so nice , thorough in explaining and my son even made a friend ! Thank you guys , definitely coming back for future services ! read more

Econo Firestone - Tires Near Me - Riverside, California

Nice customer service, but they don't offer smog checks anymore. They did help me find a location for smog checks.

Honest, helpful informative staff. Went in to purchase run flat tires. They did not have them in stock but Christopher was able to order and have them delivered the same day. AWESOME!!! Will definitely be returning read more

All the guys here are really cool and helpful . Just visited yesterday for new tires and alignment. Coleson was big help . Really appreciated him helping out. read more

My car was showing that the tires were low in air. I first went to America' s Tires. They told me the wait time was 2 hours just to check my Tires. I left. So I found Econo Firestone, they helped me as soon as I pulled into the lot. I was so impressed. Next time I need my Tires checked I am going to Firestone. read more

My wife and I took her car which recently had its catalytic converter replaced (weeks ago) to be smogged and told them to check the readiness of the catalytic's monitor before running it. They ran the car anyways, which failed, then came back and told us the catalytic converter wasn't ready and to keep driving it. This was the exact reason we asked them to check it first, and they ran it anyways (and this part happened when I was at work, so she had to go solo to the shop). You greedy assholes, taking advantage of someone you think doesn't know any better. For everyone else, if you see this: DO NOT GO HERE. read more

Absolute garbage. Went here for a smog and they honored my Groupon deal, awesome. My car has been unchanged and on a strict maintenance schedule and these people fail my car because my smog-legal intake "is legal for 2003 and down, not 2004" That's funny, I see something different in California air resources board. To boot, I paid cash and some unprofessional idiot threw my change at me. Sorry you're a grouchy ass old man, but let's keep business professional. There was no reason for any of this. Stay away from this place for any smog related needs read more

Econo Firestone - Failed my car because this intake is only good for 2003 and older, and is illegal for 2004..... - Tires Near Me - Riverside, California

Terrible service. I bought tires online to have drop shipped close to my location so I can pick up and take to my mech to install. They refused to release the tires to me. Stated they have to install the tires. Wanted to charge me $123.00 to install 4 tires wich is outrageous price. I feel like they are just bullying me to get the business. Kind of a sketchy place. Poor customer service explains why there shop was empty and parking lot was empty. I do not recommend doing business with this place read more

When my car needs tires, smog, or alignment its goes straight to Econo Firestone. Jay is the MAN. His knowledge and experience is apparant anytime I contact him with questions or recommendations. Jay helped me make a decision on tires when it was time to replace all four and the final total with alignment was unbeatable. Free tire rotations every 4,000 miles and a chance to chat with Jay is just an added bonus. I work at a Land Rover repair shop. When customers ask me where to take their vehicles for tires, alignment, or smog testing, my reply is, "Talk to Jay at Econo Firestone." Alignments for Land Rovers can be a nightmare. If the alignment is off even a smidge the air suspension system could fault out. We have never had any issues with the 4-Wheel alignments done here. Econo Firestone will continue to be my choice when it comes to my personal needs or professional recommendation. read more

These guys do good work at a great price. My company used to call around every time we needed a repair or tires and it never failed that Econo Firestone was the least expensive. They do great work at a great price and the office staff is always very friendly. read more

As usual, great service, efficient , professional and friendly. A small town way of meeting each customer and treating each repair and service work equal personal interest . Kirk has been there thirty six years and makes sure customers are greeted and taken care of with reasonable prices and honest recommendations . read more

Call before you come for a smog check, when I came the machine was down. But otherwise very positive experience. Also if you need the bar ois test and you have any sort of modification not on the list or check engine light don't get bigmad when there is no free recheck it's clearly posted on the wall. read more

Really fast service. They just changed my dump trailer tire in 10 minutes. They helped me in a hurry read more

Econo Firestone - Tires Near Me - Riverside, California

I I went in and asked for a transmission fluid change they said they could do it after about 6 hours of no communication I called to see the status on my car and after telling me it would take 2 more hours of labor and a 1 hour wait for a part and after that it was gonna be $400+ so I asked if it could be done he calls back 10 minutes later and tells me he cannot be done and when I go to pick up my car and talk to him hes supposedly on a "test drive" but I seen him drive out as he watched me pull in disappointing and waste of my time read more

Econo Firestone - Tires Near Me - Riverside, California

Speaking on behalf of my experience only....I've had nothing but good things to say about this place. Everyone is friendly. Anthony in particular has been my go to guy and is always finding ways to help me. My experience here has been excellent and the prices have been fair to me. I don't feel like they've ever tried to be sneaky about anything. read more

I hope you take the time to read my short book. Sadly, I have nothing good to say about Econo Firestone any longer. 6 years ago I had posted a 5 star review after they had serviced my Dodge truck and my wife's car. My brother, my son, and my employees were also taking their vehicles to them. Because six years ago they did good work with a quick turn around and backed up the work they did. Unfortunately, that is no longer the case. I followed my son to Econo a month ago to drop off his truck due to a check engine light on the dash. They tested and said it was a catalytic converter problem. They also said he needed a new timing chain. My son told them that the truck had also been over heating. So please fix that also. Now mind you. They replaced both catalytic converters in 2013. Approximately 2 years ago, they replaced one of them again. But they claimed that this one was not one they had replaced prior. In fact for longest time they denied that they had replaced both catalytic converters until I told them to check thoroughly on their computer. Well, they found it. So several weeks later. My son still doesn't have his truck back, (Which they know, he uses for work most every day). They told him that they don't have a special tool they need to replace the timing chain. Said they had ordered the tool and were waiting to receive it. But everything else has been repaired, including a new radiator and thermostat. After a third week waiting my son took his truck back. Still needing the timing chain replaced, he took it to the closest reputable auto repair shop near him. They had the timing chain replaced, and back to him in one day. It didn't take my son long to find that the overheating problem he had paid to be repaired, was still a problem. He took it back to Econo. They claimed it needed a new radiator cap. Said that they replaced it and it no longer overheats. He had already paid them to replace the entire radiator. Why wouldn't they have put on a new and correct cap? He got the truck back a couple days later, to find that it was still over heating. He took his truck back to the place that installed the new timing chain in one day, and they found that the thermostat was stuck and they replaced it. Meaning that my son's truck probably didn't need the new radiator or the new cap. His truck no longer overheats. He drove the truck over 50 miles to make sure that the dash sensor light stayed off, so his truck would pass a smog test. The dash engine light came back on. After paying Econo over $2,000 at this point, and them never being able to replace the timing chain. My son was getting irritated. Now I want you to know that Econo Firestone mechanics are the only people to work on the catalytic converters of my son's truck period. Well after he and I took his truck back to Econo yesterday morning, for the sensor light problem. We didn't hear back. So my son called today. We were told there must be a short in the wiring to the sensors. At this point, we are livid. Myself, my son, my employees and all of my family are done with Econo Firestone on Arlington Avenue in Riverside. We will never take a vehicle to them again. If you don't want to be a victim of shoddy and incomplete repairs. Then I suggest you find a different auto repair shop. Life can be difficult as it is. Why ad unnecessary aggravation to the mix? read more

My car began to overheat on van buren Blvd and took to nearest repair shop. Which was this Firestone place, I knew I needed my radiator replaced so after talking to Kirk and some inquiry decided to have work performed. Dropped off car at 930 picked up at 3ish. Seems to be working fine. I just wanted to say that this place might seem shabby but it appears they do good work for about half the cost of a dealer, where I originally was on my way too before I overheated. Thank you Kirk for your honesty. And I want to tell you Kirk and whoever reads this review, that "God is good!!" OMG I am so undeserving and wicked but by his mercy and grace my Lord is always by my side. So seek him, glorify & honor him and yield to his calling for he shed his precious blood for the remission of our sins. Praise be the name of the Lord!! God Bless You read more

Horrible experience. I took my car to get a diagnosis on why my air conditioning wasn't working. I waited an hour for them to come back and tell me my compressor was broken and I would have to replace it for close to $1000. I left disappointed because at the time I didn't have the money, I thought it just needed a simple recharge or the mg clutch fuse was blown and that was exactly the case.... I took it to another mechanic because I was skeptical and they fixed my ac for $80 and the compressor was just fine. He told me my compressor was disconnected and the fuse was taken out! "I wonder who did it??" Moral of the story don't trust these guys. read more

I have drove past this place to work for a while now, glad I stopped by. Just needed a tire repair and had a pair of pliers stuck in the tire. Luckily they had a matching tire for my set I got last year. They were able to squeeze me in right before they closed. Thanks for the help. Jose was very kind to stay a little late to help. read more

I've been coming here for years! Jay and Kirk are awesome men! I'm always welcomed here never have any issues with any of the work that's been done to my car! I recommend all my friends to this place! This is the place you will want to take your car. Not to mention the great deals they have ;) read more

Econo Firestone is a great example of how to run a business. Great customer service, honest and upfront, and fair pricing. Came in for a smog, oil change, and front brake service on my Kia Optima. They honored a yelp deal for the smog, had a good price for the oil change. Got a call about an hour after drop off and they said I needed front rotors too. I thought oh great here goes my wallet, to my surprise the pricing was very fair and Kirk was polite over the phone. Thank you Econo Firestone. read more

Just had my 2nd smog check done here Wednesday (11/23/2016) ... I checked my car in at 8:30am, went across the street for some coffee, and it was done by the time I got back! Since another reviewer said they had to wait for the smog the tech. to show up, I called first to make sure s/he was in. The groupon worked perfect. I've also taken my Ford Excursion there, because I thought it may need new ball joints, but in the end, it didn't... It did need an alignment, and one of the front wheel bearings tightened. Price was very reasonable. They did not try to up-sell me or anything, or charge for anything unnecessary ... read more

Brought my car in for a simple oil change at 12:30 pm and it sat in the parking lot untouched until 2pm, 2 hours for a 20 minute oil change with no one stating; you will be waiting for 2 hours. read more

Came in on a walk in for a smog, mechanics and front desk were very helpful and got in and out under 30mins. Definitely would recommend their services and use them again for future needs when in the area. read more

I want to thank the Econo crew for their professionalism, honesty and hard work. July 2017, I required their services for a smog, to determine the cause of my 'check engine light' and to address my faulty A/C unit. Jay was especially helpful in explaining each issue and proposing the best course of action. I was extremely satisfied with their services and will return to them in the future. (They worked on my Ford Escape). read more

They sell a $24 smog check on Groupon, and their machine doesn't work. A week later, still not working. Bypass the deal and go somewhere else read more

I just got my smog check done and it was a great experience here. It was easy no up sells , no tricks just an honest transaction.

They were very nice and did a quick inspection on an issue with my tire leaking air. Felt secure and it was a nice courtesy

Fantastic value on smog check. You can't be it. My husband and I both went here, on separate visits, and they had us in and out so quickly.

These guys are absolutely amazing! My car is getting less reliable in it's old age, but Econo Firestone always fixes it correctly and promptly. I can't recommend this place highly enough, and Jay is awesome. read more

Do not bring your car here. They lack basic customer service skills. My car didn't pass the smog and I had to pay for a retest. They don't tell you that upfront. My car didn't pass because I lost my gas cap and had it replaced the check engine light popped on because of the gas cap missing. I had to have the computer board reset and that was the only reason it didn't pass. But overall I will not bring my car here for anything they just don't have the customer service I like especially the one white guy in the front. Not Jay but the other one read more

Promotes $75 for $100 deal on Yelp for this location specifically yet doesnt honor it saying that its "corporate" and they dont make any money off of those vouchers....seriously?? Says the tire i need is $108 out the door, when i get here he says he looked up the wrong size, its actually now $117, cmon guys get your sh#t together. read more

I was using Firestone for a few years they really seemed to do well, then one day my brakes came up, they said you need brakes but your rotors are fine. I come in a week later they tell me all my rotors need to be replaced, red flag went up instantly, they now wanted $950 from $400 for front and back brakes. I decided for another opinion and went to big O tires they said you don't need any rotors your front brakes are still at 40% front and back brakes only $450. This firestone store are just thieves. They lost all my business my wife and daughter also. Shame on you Firestone! read more

I have been here many times and have always received top notch service. Tire repair, and sales as well as mechanical work, Econo has done it all well and at a good price. I highly recommend them. Great prices. Thank you to everyone. read more

This is a waste of time Business bought Groupon, went their Wensday 10/05/2016 at 10:10 am Rep said smog tech not in till 11:00 am had emergency I waited till 11:00 am and no tech, I was told he be in at 11:30 As I was leaving upset on wasted time for unprofessional service,a lady came with a baby to tell me to wait till 12:30pm for tech I said my time is very important to me and I do not want to do business with unethical and dirty business read more

Worst customer service ive ever dealt with. Dropped my car off at 11am and i came back in at 330 because i never received a phone call that my car was done. Would have been nice not to sit around stranded all day. Their lack of respect at the problem was astonishing . Will not be coming back read more

Econo Firestone - Front of store - Tires Near Me - Riverside, California

Just went for smog check with groupon. There was a car ahead of me so waited maybe 30min? Did have o pay approximately 9 bucks for certificate, but way cheaper than paying full price so I'm happy. Gentleman at the counter was very helpful too. Will bring my other car here too. read more

I purchased a Groupon for a $24 smog check. Great deal!? WRONG! I went to redeem. The day before I had my "service engine" light cleared a couple days before. I had put over 50 miles, which usually allows the onboard computer to readjust after the reset. My car did not pass due to the computer not fully resetting and another code. They recommended that I drive some more miles to help reset. I then asked " i won't be charged again?". They said yes I would need to pay again. I mentioned that most smog check places will recheck for no cost at all. I was told I wouldn't need to pay again... If I allowed them to work on my car. I told him that was unethical. He then agreed to check my computer before charging me again. I figured $24,$24 and $9 for the certificate. Which is almost $60 that other places will charge you anyway. I drove almost 40 miles on city streets and came back. They checked and said the code prevented the computer to adjust. When I asked for proof... I was told they doubt the computer reset. I asked for proof again. I asked 2 other people. The last person said they would do it if I wanted. Which by this point I didn't even care. I don't trust them. I would not go there again read more

One happy customer Recently shopped around for a set of tires at a couple of other tire stores and found the price to be more than anticipated. So I decided to stop by Econo Firestone and see what they had to offer. I walked in and was taken care of right away. Told them what I needed and walked away with some extra change in my pocket. How often does that happen, I will take my other cars there when the time comes. read more