Had grout cleaned. Looks like cleaned with dirty water. Was cleaner before they started. A very poor job. definitely would not recommend. We are trying to get their dirty water off 18x18 quarry tile floor To atleast bring back to where they started!!!!!!!!!!!!!!! Could not even give 1 star but had to do one for it to post read more

It was fast and easy to set up an appointment, and James did a fantastic job and was very professional. I would absolutely call them again. For context, I have 3 kids and 2 dogs, so the high traffic carpet areas take a beating. I'm really impressed with how the carpet looks afterwards. we frequently use handheld carpet shampooers at home, which is great for maintenance, but Ecoclean is great for deep cleaning. read more

UPDATE. EcoClean reached out to resolve the issue to my satisfaction and assured me that my technician no longer works for the company. Inconsistent. I've had them complete carpet cleaning on a number of occasions. Sometimes it's good other times utterly terrible. I left a review a few years ago after one such experience. After someone reached out to apologize I tried again. The next couple times went better, but the last time (7/27/22) was a complete waste. I talked to the technician prior to cleaning about some specific spots I wanted treated. Also, I had a recently vacated bedroom, and unfortunately a broken vacuum so we discussed the need to vacuum first. Also only a metal bed frame (light and easily moved) and a dresser were in the room. We specifically discussed moving the frame to get underneath (I offered to move it completely if needed) and he assured me that he could both move the frame and reach under the dresser. He has said he would discuss how it went upstairs with the spot and the bedroom before coming downstairs. He didn't. And when he was leaving I was on a work call and so he left without discussion. Later that day I went to check things out. The spot was not removed and the carpet under the bed frame and under the dresser was not only dry but dusty. There is no was he even attempted to clean either area. Even just a few inches in from the edge of the dresser was dusty. My new vacuum arrived the next day and I vacuumed the room that I had just paid to be professionally cleaned. The photo below is what my standard vacuum cleaner pulled out the next morning. I also used a bissel green machine and the spot easily came out. I think I'm done with this company. I hope you have better luck or find someone with more consistent service. read more

EcoClean - The dirt that my vacuum pulled out of the bedroom carpet the day after I had it "professionally cleaned" by eco clean. - Carpet Cleaning Near Me - Downers Grove, Illinois

James did a great job cleaning our couch. He is very meticulous in his work and has a professional demeanor.

They're always communicative and thorough, and explain all the options carefully. I use them regularly and often for my light colored carpets. read more

Ecoclean came out on very short notice to cleanup a major sewer backup in my basement. Their team is extremely professional and effective, and also helped me work through the insurance aspect to make sure I was not paying out of pocket. Can't say enough about this company and its owner Paul. Thank you, Ecoclean! read more

Scheduled twice for carpet stretching. First time when they didn't come was told that the order didn't get assigned. Rescheduled for the next week and after ten minutes called and was told they would be an hour late. Cancelled then and started over. read more

Chose to use EcoClean due to the stellar Yelp reviews but after paying $700 for cleaning, discovered an untreated spot. I would have expected a diligent cleaner to at least note difficulty with the spot. Additionally, we discovered our brand newly painted staircase chipped from the movement of the house. I would have expected more care in movement of the hose so that our investment wasn't completely destroyed. Expected greater care and diligence from such a highly regarded business. read more

The response was prompt and they were able to.squeeze me in their busy schedule.. the technician who came in was well informed on what services are required. read more

I will absolutely use EcoClean again. I selected this company based on reviews, and I'm happy to be providing another great one. Scheduling an appointment was easy, and I even got an estimate when making the appointment . James was out here earlier than scheduled, the company sends a picture of your technician so you know who will be cleaning the carpets. I have a dog, and opted for the pet treatment too. EXCELLENT! James did a great job and my carpets are not only noticeably clean, the house smells great too. What they use is safe for pets. Definitely will use EcoClean again. read more

Water damage remediation First off they were prompt in my 93 year old mothers need. Her pipes burst and her bedroom flooded as well as the kitchen sink and cabinet areas. They showed up assessed the damage and went to work. Just a week later and the place is ready for the rebuild. They were on time or early each day. And were also friendly and personable.. They kept me up on what was each next step in the process..Brandon,Ted ,Xavier, Juan,Andrew,Dylan & Geo all did EXACTLY what they promised they would do. THANKS GUYS for all of your HELP. And for being so mindful of my moms cat...We of coarse are having your other division do the rebuild... I just know they will be some great people who are good at what they do and will guide us to the finish line... will update this review when the rebuild is done... Kristin H read more

EcoClean was very quick to respond with a quote and they are very economical. Sean C. was the technician that came to do the work and did a fantastic job. He explained what he was going to do, asked about any trouble spots and completed the cleaning quickly with very high quality. read more

Fast. High quality. Well done James. We highly recommend eco clean for upholstery and carpeting.

Excellent experience with this company for carpet cleaning. We recently bought a home in need of more than a little TLC, and I preemptively scheduled carpet cleaning for the day of closing. After researching all the hundreds of carpet cleaning services around the area, I went with EcoClean after reading all the positive reviews and I was not disappointed. Crystal did all the scheduling and answered my questions. Prior to my service, I received reminders which were super helpful. Our carpet cleaning technician, Sean, arrived not only on time, but called ahead to see if earlier might work (absolutely, because this house needed as much attention as quickly as possible). Sean was super professional, courteous, and knowledgeable. The results were incredible. The carpet looked like new and it smells far, far better than before. Excellent company. Will be a repeat customer. Highly recommend. read more

EcoClean is a horrible option for restoration. I had to fire them and am investigating my legal options. If I could give ZERO stars, I would. Tony did ok for water mitigation after a water leak, but for RESTORATION, it was over 10 months, and they basically did everything wrong in my home bouncing between multiple unskilled, unreliable managers. My glue down vinyl floor wasn't installed properly with horrible workmanship, slices in tiles that cut your feet (see photo) that the entire floor had to be ripped out and redone twice. Floor still has issues with tiles popping up for no reason. The house was left with sawdust and splinters all over. Debris clogging vents and furnace got impacted with saw dust, causing costly furnace repair. Quartz countertop was ruined with scratches, stains, and superglue all over the underside (see photo) from having to detatch and reattach the counter several times because of their incompetence (forgetting to mount sink). They turned down professional recommendations and offered to sand the countertop 'in place", not even knowing the quartz dust is toxic. Cabinets installed were darker shade and unmatched style, had to correct, and sides of cabinets are scratched and banged up. Electric for garbage disposal installed improperly twice. Basement insulation installed improperly, still falling down. Walls (see photo) and closets painted only partially in non matched color. Seriously, they left it like that calling it "done". Trim and baseboards have noticeable slices in wood. They're installed and painted very poorly. I would NEVER recommend EcoClean for anything and caution anyone who uses them. read more

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Incredible job my Kai today. All the prices were crystal clear on the website, customer service was great and Kai was great at explaining what he was doing and reviewing all options. I was truly received an education on carpet cleaning today. There was one horrible stain that both of us thought would never come out, and it looks pretty darn good. read more

EcoClean - Family room carpet. You can see the difference. - Carpet Cleaning Near Me - Downers Grove, Illinois

I've recommended EcoClean a couple times to my clients and they have done a great job ranging from stretching to cleaning and disinfecting. In one case, I initially asked another company to come out and clean. When they saw what was needed, they recommended Eco Clean. So there you go! . Good value, great communication and superb results! read more

If I could give 6 stars, I would! Scheduling was easy and they were able to fit us into a cancelation spot the next day. John and Ben came out this morning to look at a possible mold issue in the attic of our new home. They were friendly, on-time and professional. 2 weeks prior we had another mold company come out and diagnosed us with mold and promised a quote. After following up twice, I never received a quote. After a detailed inspection, I was assured we did not in fact have any mold and the dark stains were just water stains from before the leak had been fixed. While it would have been easy for them to quote me and charge for the previously diagnosed mold, they were honest and felt no service was necessary. Working with any service provider is based on trust... and I can't say enough how impressed I am with these guys. They would be top of my list for any services I may need in the future. read more

Excellent Service Terry does an excellent job is very knowledgeable a nd very fair pricing

Great work, quick response, punctuality and cordiality. They did a great job with our carpet, rugs and upholstery.

We had Noah from EcoClean start the process of using EcoClean for their service of removing black mold in our family room downstairs. We had significant water damage. The technicians Brian, Angelo, and Juan went above and beyond to remove everything. Both my husband and I are handicapped and couldn't go down to see their work so they took pictures to show us and explain what they did and the end results. We are 100 percent satisfied and would be referring anyone who needs their help. Many heartfelt thanks again guys, Noah, Brian, Angelo, and Juan for your professional work. read more

Okay. A little operational dysfunction but okay. The tech was great but the office seemed to have issues

We have used EcoClean several times and have always been super satisfied. Our technician today, James, was prompt, very courteous and so efficient. He explained things up front and always super friendly and efficient. He really made this a pleasant experience and did a great job cleaning our rugs and carpet. Based on today and our past experiences, I would highly recommend EcoClean. They are so easy to work with and a good value. read more

The man who has been cleaning our carpets and upholstery for many years retired. I found Eco clean on Yelp and liked everything I read about the company and decided to try them. Communication with Paul was efficient, and we were able to set up cleaning for a few days later. Alex arrived on the early end of the window we were given, was very professional and thorough. We will be return customers. read more

We received really crummy news from Terminix 2 days ago. "Active mold, very dangerous, full attic restoration, $7,200," is actually the main words I heard... our insurance agent disagreed and said it wasn't a problem at all. (Both parties had something to gain)... We called EcoClean and scheduled an assessment for the next day (today). I was wary at first bc I was having another party come in who has something to gain by telling me something that benefits them financially. John Giza & his partner John arrived as scheduled, and gave a courtesy call an hour out. They went up, assessed and came down from the attic to tell me fairly better news. Yes, there's some mold. Active mold? Unlikely. Insulation? Fine for now. People. Hire yourself a company that doesn't get your business by scaring the shit out of you. Like EcoClean. John offered a spray service that kills anything that might be active. He also offered to replace the insulation, but only if it was bothering myself-it wasn't necessary. I went with the spray, $650 (this is their minimum).... They were quick, efficient and had fantastic customer service skills. EcoClean, you have great employees. Please keep up this ethical quality of service. I will refer you OVER AND OVER. read more

I rarely give 5 stars or 1 start for that matter. However, I was very impressed by this shop, not just the service was fast, it was good and they don't nikle and dime you. The situation : I was trying to get my regular carpert cleaner into do my entire house, but they did not come thru and I have to find someone else. I looked up EcoClean and with all these rosey 5 starts reviews, well I was skeptical.....but they pulled thru with flying colors. Appointment and initial service : 5 Stars Initial appointment was easy and quick. The initial call to was helpful and easy. They gave me a time and the guy showed up on time, which is a big deal in the service industry, as they are always busy or running late. Time of work : 5 Stars The estimated was done in 30 mins and he got to worked immediately. No delay no excuses. Quality of work: 4 Stars They took care of the whole 2nd floor carpet, study room and entire basement. Quality of work overall is good and managed to get some stain out as well. Pricing: 5 Stars I do believe they are very reasonable. The pricing is honest and fair. They measure and priced by sq ft and they guy did not nickle and dime every inches. Bottomline : - I think they do a good job and willreturn to them if I need other services. I do recommend them to others. read more

When every other company said no to a next-day appointment, EcoClean said yes, we'll fit you in, no problem! The technician (I believe it was Nick), was friendly and knowledgeable, and got the job done even faster than he anticipated. He got a stain out I thought would never come out. It was created by my couch of all things! It looked to be a grease stain from the recliner mechanism. The cleaning took the stain right out. Looks wonderful again! Highly recommend! read more

EcoClean - Carpet Cleaning Near Me - Downers Grove, Illinois

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Noah did an amazing job getting all of the stains up from our carpeting. He showed up on time, was polite, professional. This is the second time I have used EcoClean and I would highly recommend this company. read more

Highly recommend EcoClean. Very responsive, great communication, great job. Had James, who was very personable, friendly, and quick, to clean family room carpet and furniture. Very professional business, would highly recommend. read more

All the other reviews were correct. These guys are straight up. They arrived when they said they would. Called before they did arrive. The bill was within the range quoted. Both of the cleaners were very friendly & knew their stuff about cleaning carpets. I strongly recommend using them. read more

Great service. Friendly, respectful and on time. I had the carpet on my stairs cleaned and he steam cleaned my front way and washroom tile.

Had a great experience with Eco clean with some mold remediation. Noah did a great job for us. They were fair with their pricing and did the job quick. There was one issue that came up while they were here. Noah and the owner of the company quickly remedied it and made it right. read more

Our previous carpet cleaner retired and we carefully researched a new one to take over the job. Based on previous reviews and ratings, we hired EcoClean and we are thoroughly pleased and impressed with the results. They sent guys over to check out the job and provided us with an estimate. The fellow who did the work started with a complete vacuuming of the carpets and followed up with a steam extraction cleaning. He was thorough, professional, and polite. We are 100% pleased with the results. Highly recommended! read more

The crew did exactly as advertised...cleaned the carpet and tile grout! I ran into an issue of the old dirty carpet in my apartment that the building owner won't replace until I move out or remove all of my stuff. So, I had them clean it and they did a really good job considering how old and gross it was. The tech also tried cleaning the shower tile grout, but wasn't satisfied so he gave me a discount on the final price. Good deal! I'll be using them again in the future for sure! read more

EcoClean - Clean bedroom carpet! I forgot to get a before.... oh well! - Carpet Cleaning Near Me - Downers Grove, Illinois

I've been using Eco Clean for the last couple of years. Noah and Jacob came today and took care of everything. Thorough and professional! I am picky when it comes to my home but they never disappoint and are very reasonable! read more

One of the best carpet cleaning companies we have ever dealt with. Professional, knowledgeable, courteous, and willing to go the extra mile to make sure we were happy with the results. We had a water leak in our basement. Not major, but significant enough. Carpet was stained, the drywall was wet, and the baseboards were damaged. Not only did EcoClean assess the damage and quote us on the spot, (they were very reasonable) they then started the drying out immediately. The stain did not come out in the first, or second, or third cleaning, but EcoClean continued coming back until we were satisfied. they replaced the baseboard, restreached the carpet, and replaced the pad underneath. Could not have been happier with John Giza, Andy, and the rest of the EcoClean team. If you need water mitigation, or just your carpets clean, don't overlook this great company. read more

EcoClean did an excellent job. We have carpeted stairs that had some stains from puppy accidents n puppy vomit. We tried cleaning it ourselves but once the carpet dried the stains came back. We were given a quote over the phone after discussing the problem with EcoClean. In addition to the cleaning they suggested their pet treatment. Terry came out (he was actually early) and walked the area. The quote given was what we paid. He paid special attention to the pet stains and even went over the area more than once. He discussed what type of home cleaner to use for spots. The carpet dried within 12 hours and the stains have not reappeared. Their price was comparable to other companies. We will definitely use them again. read more

When I requested an appointment (on Sunday, on line), they answered via email the next day. Easy to request an appointment via exchange of emails and confirmations sent to me, along with a confirming phone call. The morning of the appointment they sent an email with a photo of their employee, saying he was on his way. The employee showed up right on time and proceeded to efficiently deep clean and sanitize a sofa and love seat plus 5 throw pillows. This furniture had been quite dusty/dirty but not stained. The results were FANTASTIC! I really wasn't sure what to exepect because the only other time I had this furniture cleaned (by another company), the results were mediocre at best. So this time I was very pleased. I will definitely hire them again for future jobs, including laying new carpeting on the stairs and the bedrooms upstairs (yes, they do that too!). So far so good, EcoClean. Look forward to the next time. read more

From the estimation to scheduling to the final service, EcoClean is a true 5-star team!!! Due to the other contractor's work at our place, we had to postpone our carpet clean appointment a few times. However, Andy and his team rescheduled our service appointment to accommodate our time. On the day of service, Nick was very patient in explaining the cleaning process. He did a good cleaning job! We had a few quotes on this job before we chose EcoClean. EcoClean's estimate was very competitive. I am beyond satisfied by their outstanding service. read more

Highly recommend Eco Clean! Very processional and their communication was very thorough, especially the text and phone call prior to the technician's arrival with his name and his picture. Thanks for doing a fabulous job, Terry! read more