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    Dupage Carpet Cleaning

    4.9 (74 reviews)
    Open 8:00 am - 7:00 pm

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Dupage Carpet Cleaning

    Biohazard cleanup

    Carpet cleaning

    Damage restoration

    3 More Services

    Mold remediation

    Rug cleaning

    Upholstery cleaning

    Dupage Carpet Cleaning Photos

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    Recommended Reviews - Dupage Carpet Cleaning

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    Reviews With Photos

    Veronica B.

    Excellent, reliable, professional, local company! I called on Monday 5/14/18 and spoke with Jason who was a pleasure to speak with. He picked up right away, was able to provide me a quote over the phone and was able to get me scheduled the same week (Friday 5/18/18) I needed my entire downstairs and stairs done and the price was very reasonable. They showed up on time today, very professional with a business card and asked me to review the carpets that needed cleaning. They were quick, didn't leave a mess and talked me through what they did. He also guaranteed his work and said if I saw any missed areas to just give him a call. I would highly recommend this family owned business and I already got a quote for my upstairs and told Jason I will be doing that in the Fall. Looking forward to working with them again! (Ignore the furniture indents in living room - BUT even with those deep indents Jason was able to get in there and clean the carpet, not just roll over)

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    6 days ago

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    12 days ago

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    2 months ago

    I use them every spring! The tech's are so nice and do a great job. Jason is always flexible with the schedule.

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    7 months ago

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    2 years ago

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    2 years ago

    Sam was very professional and the carpet looks fantastic! Jason made scheduling very easy and accommodating to our schedule.

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    3 years ago

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    2 years ago

    Great service! On time and courteous ! I would use them again! Carpets turned out fantastic!

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    3 years ago

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    2 years ago

    Great job with our carpets. Sam was very professional and did a great job. Arrived on time.

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    8 years ago

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    4 years ago

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    5 years ago

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    7 years ago

    Business owner information

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    Jason R.

    Thank you for giving us a try and enjoy your new home!

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    7 years ago

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    9 years ago

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    3 years ago

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    5 years ago

    Great service, results & value. I highly recommend using DuPage Carpet Cleaning service! Very professional!

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    6 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    5 years ago

    Fast & thorough. Appreciate good customer service.Owner Jason is attentive & responsive.

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    5 years ago

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    Page 1 of 2

    Ask the Community - Dupage Carpet Cleaning

    Review Highlights - Dupage Carpet Cleaning

    (Who happened to leave a lot of solution in the carpet).. They got all of that up...

    Mentioned in 2 reviews

    Read more highlights

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    GCPRO Restoration

    (36 reviews)

    We had an incredible experience with GCPRO. We worked closely with Kris, Marissa, Vasyl, and others…read moreon the team, and they were outstanding every step of the way. Our home flooded just two days before we gave birth to twins, and we also have a two-year-old with no family nearby--so this was an incredibly overwhelming and emotional time for us. From the beginning, the GCPRO team was responsive, efficient, and genuinely supportive. They communicated with us frequently and moved quickly to get things back on track. The scope of work was extensive--they removed two floors of drywall, repaired the ceiling, and completed major flooring repairs--yet they handled everything seamlessly. We were able to move back into our home within five weeks, and just 2.5 weeks after they officially began work. They even worked weekends so that we were able to get into our house quicker. More than anything, they gave us peace of mind during the most stressful time in our lives. I can honestly say this is the best experience I've ever had with a home service company. I cannot recommend GCPRO highly enough

    GC Pro is awesome! We had a flood last year in the fall and they were literal LIFESAVERS. They were…read moreable to come out and address all the issues and get it fixed quickly and efficiently! It was such a peace of mind knowing they knew what they were doing, on time each day, respectful, and helpful contractors. We even had them do some extra upgrades in our home such as ceramic tile, new carpet throughout, and painting the entire home. We are so glad we went with GC Pro.

    Quality Assurance Restoration

    Quality Assurance Restoration

    (61 reviews)

    We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

    Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

    Green Water & Fire - Standard single door containment with zipper door

    Green Water & Fire

    (85 reviews)

    Austin

    I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

    What started as a positive experience ended very poorly…read more Adam was initially responsive and able to start the project quickly. However, early on there were miscommunications within the team that led to additional work and scope we did not agree to, along with issues discovered during the job (like leaking fixtures). After mitigation, when we moved into the insurance phase, communication dropped significantly. I understand they were busy, but responsiveness became a major issue during a critical time when we needed guidance navigating insurance. Things took a sharp turn when Whitney (co-owner) got involved. She was extremely difficult to reach--despite 15-20 calls, we never received a callback. Communication was limited to email and often delayed. The tone also shifted to heavy legal language, including lien threats, which felt unnecessary and stressful given the situation. We were previously told we wouldn't be liable beyond insurance coverage, but that was not honored. In the end, we paid more out of pocket just to avoid prolonged back-and-forth. Key takeaways: - Do not sign anything without thoroughly reviewing the contract--verbal or email assurances mean nothing unless clearly written in the agreement -Poor and declining customer service--especially during the most important phase - Use of pressure tactics and legal language that adds stress during an already difficult time A disappointing experience overall and a costly lesson learned.

    Dupage Carpet Cleaning - carpet_cleaning - Updated May 2026

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