Hector came in and I could tell he knew what he was doing. Old system, I am aware of that, but he…read morefixed the issue and serviced the system as per request. I will be using this company again. With so much dishonesty in the world today, it is refreshing to find a company that is more interested in integrity rather than being greedy. Thank you!! MIchelle H.

This company responded immediately. In less than 24hrs they were out to the home, Hector diagnosed…read morethe issue, and had my AC unit back up in less than one hour. I definitely recommend them.

I searched and talked to a lot of different companies. I had lots of questions and most companies…read moreseemed like they were put off by me asking questions. I talked with this company and they answered all my questions and made suggestions for me. I decided to have them come out and give me a bid. He showed up on time, we talked and and he found some issues I did not know I had. In all, they saved me money, Did the job the right way, and the work looks great. I don't trust having strangers in my house with my family but will be calling this one back for more work! Great job done!

Our AC went out on the weekend, and Luis prepared some quotes on a Sunday while he was with his…read morefamily. He beat competitor pricing by far, and the next day, my new unit was installed without any issues. Once completed, he showed me the unit and gave me advice on annual maintenance to take better care of my unit. I am beyond happy and satisfied with the service he provided. I would highly recommend FERSA and Luis to anyone needing AC services. Don't waste your time with other companies. Luis will surpass any expectations you have!

Repeat customer. FERSA is friendly and helpful, from their reception to their technicians. Both…read moretimes we've used their service for our air conditioner they've come out promptly and addressed our problems. They've gone out of their way to give us far better than a fair price. They've earned our trust and business.

They came to see and check my roofing. All went well after…read moreeverything was said and done. A reputable company comes not only with doing things right but also working with people who has integrity and being honest. Hats off to Rose P and Todd! We appreciate all your help! Glenn/Gerry Villages of Northshore

Cole and his team did an amazing job! They were fair with pricing and working with our insurance…read more Cole was present during the process from start to finish to answer any questions and make sure the job was going according to plan. The entire team worked hard to get the job done in a timely manner. We would highly recommend their work and their customer service.

Needed a consultation for a potential issue. Not in my was the appointment set up quickly but they…read morereferred me to another company who specializes in what I was needing. They also followed up to make sure all of my needs were met

I hired them with very high expectations but was not told they would only communicate with you via…read moreEMAIL. Odd for 2021. Needless to say they never scheduled any appointments after the initial visit because I didn't see the emails. I asked repeatedly for a text or call in advance as I don't work from home but they never did that but I was still charged

I contracted with this company to be the general contractor for hail damage repair, based on the…read morerecommendation of a neighbor. Finn-Erik accompanied the insurance claims inspector in assessing damage to my roof, skylights, roof wind turbines, gutters, downspouts, windows, window screens, siding, fences, and various other damage from our hail storm. Finn-Erik scheduled all of the subcontractors, and was constantly coordinating the work, to make sure that it was performed timely. He was very good about keeping me informed of what to expect, and when. He frequently visited the site to make sure that everything was done to proper standards and with high quality. Finn-Erik is very personable and easy to work with, and could not have made the whole process easier for me. The owner of the company (whose name I do not recall, but who was also very friendly and helpful) also visited the site and helped coordinate the work of one of the sub-contractors. Great company - great service!

*** WARNING. Do not hire this company. *** We paid them $600…read moreto provide a complete 3D design and finalized cost they refused to complete the work or refund our money. On Oct 10. the owner posted a response to backtrack on their story to claim they have refunded me "immediately". I HAVE NOT BEEN REFUNDED at all, this business is LYING. After I posted this update, the owner must have determined his false action was not good at deceiving readers of this review and changed his post again. (Screenshots added) Series of events: 1. We had them at our home 2. They provided a free cost estimate 3. We liked the estimate and discussed next steps. They informed us it's to pay $600 to get a completed design. We asked them point blank if paying for the design is going to provide us a complete/finalized design and that it does not require us to move forward with this business. They said yes we will be provided a complete and finalized design and no we will not be required to contract with this business 4. We payed $600 and entered the design phase 5. During the first review of our design we provided them with defects in the design based on the specifications provided and new requests we wanted to add. We were told we would be provided the complete and accurate designs with the defects corrected and the new requests added. 6. They provided a second design iteration which also had design defects which do not align with or meet our original requests. They had failed to incorporate the additional asks which were told would be provided 7. During the design review phase we aligned this business isn't an appropriate service partner for us to contract to build due to concerns we had with their contract regarding payment scheduling, accountability for damaging our personal property, and potential for cost increases. 8. We requested they finalized design plan which had already been paid for. 9. This business, as a result of us not choosing to pay the $10K+ non-refundable to move to the next phase, is refusing to complete the designs we have already paid for

We recently finished a two year journey that took us through discussions with no less than six…read morecontractors on a project to extend our gabled roof from our house over a portion of our patio so we could get more use out of the area. We finally decided to pull the trigger and proceed with the process right at the same time as Covid hit and at the onset of higher wood prices as well. Contractors for home improvement projects like what we wanted to do were in high demand. Ours was a small but complex project (due to several different roof lines) and we found out the pool of contractors was small. Some were upfront with us and said it was more complex than they could handle. A few of the very well known contractors around Frisco acted like they were up to the task of the project but when all said and done they didn't have the knowledge to actually build the specific design that we wanted. We went the extra step to get a structural engineer to prepare a report but unfortunately he turned out to be totally worthless and inept, his design was horrible, and he was a waste of money. He ended up being more of just a "concrete slab guy" rather than a structural engineer. We mistakenly thought we would be better prepared if we had a structural report ready for whatever contractor we picked, but we finally found a contractor that had a competent structural engineer they used that knew what they were doing - read on. Because it took so long to find a contractor we trusted, we had a lot of time to really plan out what we wanted. We were wanting to extend the gable over the patio, but had some specific preferences for the finish out. We wanted certain lighting accents, fans and electric heaters to get more use out of the covered space. We came across Beautiful Backyard Living (BBL) and after seeing the videos they had online, we gave them a call. Austin came out and worked with us during a consult where we talked about our vision and what we wanted to include. We knew it was a challenge, from a design and build out perspective, but Austin was great to work with. He took our concept and ran with it. They created a design that was structurally sound and that fit our vision perfectly. He came up with a visual rendering of the build out and took us through a couple iterations adding his ideas to ours to come up with a great plan. I was impressed with how professional BBL was and the fairness of their terms. NOTE: we even had one contractor that tried to discourage us from actually signing a contract for the work; if your contractor won't agree to the work in writing, run, don't walk away from that company! But with BBL, it was part of the process. Everything was in writing, pricing was agreed to up front, leaving nothing to chance - I really respected that. I'm not sure if our project was as involved as others, but we had carpentry, roofing, brick work, guttering, and electrical sub contractors involved. Austin, was there every step of the way making sure things got done right, corrected any issues to fit the plan, and adjusted as needed. He was working for us, and held his subs to his high standards. Suffice it to say the end product looked great. The brick addition blended in so well, and the carpentry on the covered gable, ceiling and cedar accents looked great. The patio cover extension looked like it was part of the house all along. We highly recommend working with BBL, their work is absolutely stunning!!!

We've had a great experience with our membership program with Serveway! Any time our ac and/or…read moreheater starts acting a bit funny, it's awesome to know that we can get them to our house usually within the same day. Anyone who lives in Texas knows how serious it is to have proper maintenance in the HVAC world with our insane weather. Thankful to have a company we can trust come out and be super professional. Highly recommend!

Called Serveway for appointment to check on my AC not cooling. Me working nights, I was surprised…read morethey were able meet my needs and do an 8am appointment the next day. Kelon Washington was the technician that arrived to the diagnose my AC issues. I cannot say enough good things about Kelon. The amount of time and diagnostics he performed went way above and beyond any other HVAC tech that had checked out my system before. First impressions are Important. My First Impression is 5 Stars!!!!