Scheduling the appointment for my duct cleaning was a breeze. Maria was very helpful and even…read moreassisted with a last minute reschedule from my side. There was no attempt to upsell and the promotional rate was offered. Paul Boyd, who is the owner is a certified and knowledgeable gentleman who is an expert in his field. He did an energy audit and identified areas to improve efficiencies. He also highlighted areas that were good, which is not something most businesses do. At no point was there a push to sell or upsell. His main focus was to ensure that the customer got the most from his visit. Will be using their services to fix some of the issues identified. The duct cleaning was scheduled for a different day. The techs arrived early and were very efficient and thorough in the job they performed. The work and cleanup was completed to my satisfaction. The pricing for the duct cleaning is competitive in comparison to other companies in the market. I highly recommend the services of Climate Doctors for your duct cleaning and sanitation. The superior ratings online are totally reflective of my personal experience with them.

I received almost an immediate response to my inquiry. I spoke with someone on the phone who was…read morevery knowledgeable and they were eager to find a way to meet my aggressive timeline requirements. Darell showed up on time and got right to work. They did a fantastic job and they were very careful as they worked around my home and personal belongings. After the cleaning, I had a question regarding one of the filter sizes and inquired about before and after pictures. I received a follow up from the actual owner of the company after hours, who was eager to share all of the finer details of the service. He then proceeded to offer to come out and do a free energy audit at my home. This is the company you wanna do business with. Great service excellent follow up and they had a better price than the other company I had been contacted by.

Stay away from this company. They tricked me into replacing the ac circuit board even though the…read moreissue was with the contactor. Here's my story. My AC stopped working and my google nest thermostat gave me an e103 error code. When I looked up the code, online research mentioned that the Contactor had to be replaced to get the ac compressor fan working. So I called this company to get it fixed. Aaron and Patrick showed up and after some investigation told me that my AC circuit board was fried and had to be replaced. I insisted we start with replacing the contactor but Patrick said that the Contactor is fine and that the circuit board has to be replaced. I agreed what they mentioned and let them change the circuit board. They came a week later and Aaron replaced the board. Then I noticed Patrick going outside to work on the compressor fan, but I didn't think much of it. After he returned and turned on the AC, it started working. When I asked Aaron if everything was good, he said that he replaced the board and it started working. I paid them and they left. I was still trying to figure out what Patrick did outside if it was just the Board that needed replacement and so I called Aaron asking him what work did Patrick do. He said that he messed up the wiring while replacing the board and it shorted the contactor and so Patrick replaced it for free. I have never had anyone fix anything for free and not tell me. That is when I realized that I had been conned. What a convenient coincidence that he fried the contactor which was the original issue that my thermostat pointed to. And he didn't even mention it to me while I was making the payment which clearly shows that either they are incompetent and refuse to accept, it or they knew the issue and conned me. Either way this company shouldn't be in business. If you do the mistake of calling them, make sure to get a second opinion before paying $960 like me.

We've had a long history with On The Spot, and after significant back and forth, I can say that…read morethis company (and specifically their owner Cody) is one of the most dishonest and unprofessional companies I've ever encountered. When our upstairs AC unit went out about 1.5 years ago, we got a quote from three different companies including On The Spot for a 4-ton Trane system. They ended up being the cheapest, so we went with them. Specifically on the quote, it calls out that we will receive a 4-ton Trane "comfort coil", as part of our 100% Trane system. It has a link to the specific product page. We were also promised a 2-year labor warranty from On The Spot. Fast forward a year, and our upstairs system can't keep up and it's getting hot upstairs. We have On The Spot out, they say there is a leak, and repair the leak. But it still isn't cooling properly. So they come back out, and tell us "the system's pressure readings are correct, so that's all we can do." But it's still getting hot. So then we call Trane and ask to have a different company come out for a second opinion. The second company, who is a licensed Trane installer, comes out and finds a leak in the evaporator coil. BUT - they can't fix it via our Trane warranty, because On The Spot didn't actually install a Trane coil. They installed an ADP coil, which is both cheaper, and uses a piston system instead of a TXV system (which is more efficient). Since it would cost well over $1,000 to replace the evaporator coil, and both the parts and labor are still under warranty with On The Spot, at this point we call On the Spot back and tell them what has happened. Cody then proceeds to flip out and completely berate my husband. He yells and screams and accuses my husband of lying, accuses the other company of lying, and says that he will "void all our warranties for having any other tech even look at our system". Finally, my husband calms him down, gives him specific "Delta T" readings that shows our system isn't working correctly, and finally Cody calms down and agrees that he will replace the evaporator coil with what we were actually quoted, which was a Trane comfort coil system. His guys come the next week and install it. We SPECIFICALLY asked the head installer to confirm that it was a Trane comfort coil system that they were installing, and he said it was. Fast forward another week. It's still not cooling great. We then notice that water is streaming from the secondary drain line. At this point, we really don't want to have to deal with On The Spot anymore, so we call back the company that found the evaporator leak, and they send back out the same technician from before, and she finds a clog in the drain line (that part is actually not On The Spot's fault at all...) but also lets us know - the new evaporator coil that has been installed STILL isn't a Trane comfort coil system. This time, they've installed an Ameristar coil. While Ameristar is owned by Trane, it's a much cheaper part than the Trane comfort coil we were originally quoted - it again uses a piston instead of a TXV and it's made in China instead of the US. So we once again call Cody back and once again he gets angry that we had someone else look at the system and starts yelling at us. He says that we're lying, he says that the other company doesn't know what they're talking about, and he also is very misogynistic about the fact that the other company's technician is a woman. At this point, he tells us he's "washing his hands of us" and refuses to send another technician out. When I tried to talk to Cody at this point instead of my husband - he grew even more hostile, and said that as the wife, I had no business talking to him at all and should keep my mouth shut. So, now, after months of back and forth, we still have a system that isn't properly cooling, using cheaper parts than what we were quoted. The moral of the story is - avoid this company at all costs. He will lie to you, yell at you, gaslight you, and if you're a woman - tell you he won't even talk to you. Truly the worst.

I did quite a bit of researching before I got my ducts cleaned cause I have seen many companies…read morejust come and blow dust all over the place and say it's a $99 special. Bunnara Hoy is not that! Yes, you pay more but I promise you that you will be glad you did. He and his brother came out and they took hours meticulously going through each of my units in the attic and then individually removing each register in every room and cleaning around it, up it and then used the long hose to finish getting everything clean throughout the ducts. They even replaced the registers (some free of charge) and then caulked around the edges when they installed the new ones to make a perfect seal and great look. You can tell when someone does something right and my ducts were cleaned right! 100/100 A++ Thanks so much!

Highly recommend! Very professional, knowledgeable and prompt. Their pricing is reasonable…read more Replaced all of the ducts in our house and helped to troubleshoot some of the issues stemming from work done by our HVAC service provider.

I am very impressed with the integrity and honesty of this company. Long story I wont go into, but…read moretheir previous manager made a goof. The current manager ,when he came out noticed it, and informed me of it. He could very easily have not told me and I would have never known the difference, and he knew that. Without any push from me, they quickly and efficiently, refunded me all money spent. I will absolutely call them next time I need service. All companies make mistakes, but few own up to it. It is nice to know that there are still honest companies out there

The website for the company is misleading. On its website it claims "our NADCA certified technician…read moreprovided best service", in reality NADCA website list 0 technician from this company. Spent close to $600 for cleaning ducts for just one ac system. and they did not solve my issue and So I started to do further research. When I call the company after I found out the false claim, the manager offered full refund in a very friendly manner. Then the receptionist TJ keeps saying he will find out the status and call me back. After a month, Jacob the manager told me it was denied by the accounting department, since they did come out to do cleaning, I requested half refund. After 3 weeks waiting for the accounting department approval, I was told finally they are not going to give any refund. I updated the review after the owner contacted me. He explained about the situation regarding NADCA and the full refund is quick.

Chances are if you live in an older home not built up to today's building codes, and even if you…read moredo, the insulation & ventilation in your attic may not be up to par with the current standards. My home was built in the late '70s, and the previous homeowners did nothing to rid the home of its original rockwhool insulation. The minuscule 6-8" of insulation that was once in my attic was ridden with rodent feces/urine, turning to dust, and wasn't as effective as it once was. This not only caused my home to have imbalanced heating/cooling, but also strained my HVAC system, making it work significantly harder than it otherwise would. Combine the lack of insulation with improper ventilation, and you set yourself up for a home that's not comfortable to live in, while in the process of taking precious dollars away from your pocket, all due to increased electric/gas bills. I called Energy Attic back in 2019 to see what they had to say about my attic, and they came out to do an energy audit. They filled me in on everything that was wrong, and what I could do to fix it. The estimate they provided was very insightful, breaking down the cost of every service, and allowing you as a homeowner to do what's best for your house and pocketbook. At the time I was unable to afford the job, so I decided to hold off on the project. Fast forward to early 2022, I gave them yet another call, and due to a mishap in getting the square footage of my home incorrect (was overestimated due to some vaulted ceilings), we decided to have them come back out to my house to give things a look. I spoke with their sales representative Mike for a decent amount of time, making sure I understood what was best. Mike's insight was incredibly valuable, and I ended up going with a whole host of things to improve my attic space: - Removing all old insulation - Sealing any air gaps - Spraying in fiberglass insulation to R49 (16") - Installing a radiant barrier - Upgrading existing fan with a solar fan Energy Attic ended up scheduling the job for the next week, and three of their employees ended up working for nine hours, knocking everything out of the park the same day. I've had a lot of contractors & such work on my home, and these gentlemen treated my home with dignity, cleaning up after themselves, and ensuring the job is done perfectly. Almost immediately I was able to notice the consistency in temperature throughout the home, and not just that, but also my HVAC system kicking on less. I'm stoked that the days of dealing with certain rooms being colder/hotter than others are gone, and my attic space can properly reflect any heat thrown at it away with the radiant barrier, and push any heat out that did get in with the solar fan, regardless of wind conditions outside. While a job like this is costly, making your home comfortable to live in year-round is very much worth it. I wouldn't hesitate to contact Energy Attic for any of your attic or HVAC needs. I'm pleased with what they have done, and I can't lie, my attic space sure does look better than ever!

I should go edit my Google review. I'm very irritated and…read moreeven after days of giving myself to calm down, I'm still angry. I know for a fact that I asked if the quote and payment we gave for attic insulation, included over the garage. I was told yes, and I know I asked at least three times, and was told yes. The two other people in the home, heard it as well. The over the garage was not insulated. Now I understand, that I should have checked before I left the other review. That's on me. I shouldn't have taken anyone else's word, and I should have gotten the ladder and looked. When I texted the man who came here, I was told yes "no, it only includes over living space". The insulation over the living space is nicely done. I am very pleased with that. Just very irritated that, what I was told was going to happen, and included, turns out it's not.

Sorry to hear about Nicks passing. Wish I could find another Nick. We are still happy with the…read moreRheem system and will buy another soon.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

I called to Betz Heating & Air today, after seeing a glowing review from a highly satisfied…read morecustomer. As it turns out, I am outside of their service area, HOWEVER, the gentleman that a spoke with asked a couple of questions and took the time to offer a couple of remedies that might address our problem (before calling another A/C company). Many companies would just say sorry, you're out of our service area (end of conversation). Based on my EXCELLENT customer service experience, I would not hesitate to recommend Betz Heating & Air.

I have used these guys multiple times and they are very trustworthy and do good work. I purchased…read moreone new HVAC from them and have had my other unit fixed as well. Great timing, very honest and very helpful.

Talk about QUALITY SERVICE! My neighbors have been talking…read moreabout Lucas HVAC and how well they were treated ! Now I know why... I had a project of mine to replace my thermostat with a wifi version... I have worked with electricity all my life but this one was beyond me... I had the new thermostat but I didn't have the wherewithal to make it work... I asked Lucas HVAC to help and they were right there I explained my scenario and they were very accommodating Turns out the wiring from upstairs to the thermostat needed a professional touch Which I definitely don't have But Lucas came through like a champ !!! They will definitely be on my speed dial when the next issue happens!

We were really smitten with this company and its great service until we somehow crossed paths on…read morethe wrong road. The service personnel are very outstanding. Their boss, the owner of the company, however, leaves a lot to be desired, or maybe we just got him at the wrong time. His attitude after having performed a service was something NO Owner should EVER have towards a client. The man has NEVER offered an apology or explanation, which is really a shame as we really were ready to support his business, as we did, from the beginning. Hope you read this, sir, and reconsider your actions punctuated with an apology! Thanks so much for listening, VR, Frank Tenhoopen Lucas Texas