If were possible to give 10 stars, that's what Eco Air deserves. What a positive experience!!!!Two absolute gentlemen brought up my 4 units removed the old ones installed the new ones quickly and efficiently. My condo was suddenly turned into a cool oasis. They instructed me on the units and even cleaned up after themselves. It was a pleasure and it took very little time out of my day. The units are great! I highly recommend!!!!!!! *************************************************************** read more

I would not recommend Eco Air. They repaired one of my Daikin outdoor units several months ago. After the repair, both outdoor control panels were left open and unsecured for months, exposing the electrical components to the weather. Recently, both systems failed. I hired two independent HVAC companies for separate diagnoses. Both found significant dust and corrosion throughout the control boards and documented their findings with photos. I have repeatedly contacted Eco Air by phone and email, but they have not responded or accepted responsibility. I have now had to pay multiple diagnostic fees and face substantial repair costs. I will be pursuing legal remedies to recover my damages. I am sharing my experience so other homeowners can make an informed decision. read more

See all

Terrible communication and shady practices. They require prepayment for all work, not just the initial service call. This means if your repair requires a part that's backordered, they won't even place the order for the part until you prepay for the entire repair (including labor that hasn't happened yet!) - which means they can hold on to thousands of dollars for weeks/months. This is not standard practice in the industry - I've seen 50% deposits, but never 100%. As other reviews have pointed out, communication is awful. Impossible to get anyone on the phone (all calls go to a generic answering service at all times, and they never return calls). Emails are not responded to, sometimes for weeks. When you do finally get a response, it's obvious that they barely read the email, requiring multiple rounds of chasing for answers to basic questions. Beyond frustrating. This is a small family business which I'd normally love to support, but they've clearly taken on more work than they're equipped to handle and don't seem interested in repeat business. Avoid. read more

Terrible customer service. You have to chase them for a response. No one calls you back. Only email and no one signs their name. They don't read the email closely so when the tech comes he has no idea what the issue is and doesn't have the right tools. The tech even said they cannot reach the office and it's embarrassing when they are onsite calling in for a part or new unit that they cannot confirm anything for the customer nor arrange it. They came twice (and each appointment was very far apart). Each time they saw the unit said they fixed it and it was in great shape and a new issue appeared within hours Be aware they charge $380 as a service call. read more

Eco Air did a great job with my mini splits. They were very responsive and gave me great information to take care of the units moving forward. I highly recommend them and their work read more

I recently used EcoAir for the replacement of a central air conditioning unit. The entire experience was top-notch. From speaking with Alex and George regarding the issue ang getting a quote, through the onsite visit and installation, the process was seamless. The office gave a specific appointment time (not 4-hour range) and actually kept it! The installation crew was great - the guys were Greek, friendly, professional and had a wonderful attitude overall. Also, they took great care to protect the wok area, furniture, personal possessions, etc. The AC unit was in the ceiling and required cutting of drywall. The crew brought a commercial vacuum cleaner to clean up dust prior to leaving the apartment. As a real estate broker I'm continually resolving air conditioning issues for clients who live abroad. Unfortunately, the cooling and heating industry is rife with shady companies and crooks who take advantage of people. I, personally, was screwed over by one of the larger companies when purchasing a PTAC unit for my own apartment...despite referring a lot of business to them over the years! Eco-Air is different, in a good way! If needed, the owners are happy to jump on a call to discuss issues. They don't "hide" like many others do. Also, the company sends a customer satisfaction survey after every service call, which IMO shows it CARES about the consumer's experience. Eco-Air is my go-to company at this point. My hope is that it stays a reasonable size, allowing it to retain the "personal touch" that makes it special. read more

See all

Some call him "George the Chosen" - I simply call him when I need a reliable expert for all my PTAC needs. He found me on Death's door; the last legs of heat-exhaustion. The sound of the familiar Face-Time jingle echoes. It's him. He can't send someone immediately but he provides something better - immediate results. The PTAC fan wasn't working. He walked me through the trouble-shooting process. I was bathing on cool air before I knew it. Thanks again George. read more

Fair price and good communication. The provided an estimate ahead of time and got a Certificate of Insurance to my building management quickly. The repair went smoothly. I plan to use them again for repairs to my PTAC units. read more

We've experienced several problems with our HVAC system over the last few years. Eco Air has saved the day every time. We're very happy with their service. This year we signed an annual service contract with them. All of their technicians are professional, responsive, courteous, and they always show up within the 2-3 hour window of time given. They quickly identify the problem and make the repair. We recommend them highly read more

We have used Eco Air for nearly ten years. We've purchased PTACs for our condo and have had them come out for annualr maintenance of the units to ensure they're running effectively and as efficiently as possible. We've been very happy with Each Air's service and responsiveness. When issues have arisen, Jimmy and his crew are very responsive, always returning my call promptly to address the issue. When I've purchased a new PTAC unit, folks at Echo Air were knowledgable and explained the difference between units and how they operate. I've done comparison pricing and find Echo Air to be very competative. The guys who come every year to conduct the maintenance check are always polite, clean and explain everything they do. Finding honest, high quality, affordable services in NYC can be a challenge. Glad I found Echo Air. read more

I don't usually write reviews, but I couldn't be happier to write this one about Eco Air and George. My HVAC unit broke down in the beginning of July when we started to have the hottest days of the year. I reached out to one servicer and they said my unit was broken, could not be repaired and had to be replaced. My unit is over 15 years old and no longer made, so the wait time was a grueling 7-9 weeks for a new replacement. Offering no temporary solution, I got a recommendation from a neighbor for Eco Air. THEY ARE THE BEST! Not only did George quote me a great price, more accurate lead time & all possible temporary solutions, he actually got my broken unit temporarily repaired to last me in the summer!! I would like to stress how difficult this was to do, and how I had zero other viable options for cooling. I live in a studio high rise condo with floor to ceiling casement windows, meaning portable air conditioners will no be able to exhaust out of the building properly. I can't thank Eco Air enough for doing this and would without hesitation recommend them for any HVAC servicing! read more

Problem solvers, responsive, polite and professional. Experienced with complicated or uniquely constructed Buildings . I would highly recommend them. read more

I've now worked with Eco Air for two projects: a WSHP AC unit replacement and an off-site service project. Especially with HVAC, it's hard to know when you're getting quality at a fair cost. Eco Air I would say has exceeded expectations for both projects. Jimmy and his team are professional, and care a lot about making sure the project is done right and he charges a fair price. Other HVAC companies I've worked with have either price gouged on equipment, or you weren't sure if they were giving it to you straight. I would also say-- Jimmy never made me feel like I was bothering him if I had questions, and was willing to share information so I could do small things myself instead of incurring a service charge and visit (e.g. installing a smart thermostat). If you have a budget he will also suggest options. Lastly-- his invoicing system is electronic and he accepts credit cards, which is easy and fast. read more

Eco Air gets the job done! They delivered a powerhouse PTAC unit that got me through the summer. Thanks Eco Air!

I have had service from Eco Air over seven years. For both emergency repair and preventive maintenance, they have done consistently excellent work. Mechanics are kind and professional. Without them, we can't survive the summer heat and the winter cold amid the global warming. read more

Service is 5 stars, the AC is 1 star. AC from 15 years ago was quite better than brand new ones.

The techs that visited from Eco Air were very knowledgeable and took the time to explain the repairs as well as answer my questions on replacing some existing PTAC units. Though I was in favor of replacement, they had a couple of suggestions on what to do first. I appreciate them not immediately going to the most costly solution even though I suggested it. After experiencing a small hitch during the repair, Eco Air's owner gave me a call to talk to me about what happened and again, talked me through the available options in a way easily understood by a non-HVAC expert. 100% would recommend using Eco Air! read more

Overall pretty happy with Eco Air. Needed to replace a pair of obsolete PTAC units. Quoting process was not only fair and professional, but also caught an error in my specifications that nobody else did. Getting the COI for my building was unusually painless. Appropriate pandemic precautions, and online payments accepted via Quickbooks. My only (minor) issue is that they actually showed up quite a bit early, and I hadn't yet finished cleaning the areas around the units for them to be able to start work. read more

I've been having a terrible luck with my Daikin / ColdPoint HVAC unit and I am shocked by how many bad actors offer services in AC repair field. Working with Jimmy was truly "a breath of fresh air". He knows his stuff inside and out, and he is an honest person who goes above and beyond trying to help. I wish Eco Air team best of success and will be recommending their services to everyone in need going forward. read more

Towards the tail end of summer, my living room AC started blowing what we'll generously call "low effort cold air." (Read: I lived out of a coffee shop to avoid death.) I asked about ten places for quotes on fixing/replacing. Eco Air were the only ones who met my extremely strict criteria: (1) responded to my calls/emails, (2) wrote messages longer than three words, and (3) quoted me on a replacement unit that was actually the right size. That alone would be enough for a recommendation, but on top of that, just as their people were about to come for their appointment, my *other* unit conveniently started making LOUD NOISES. The two people they sent popped it open, figured out what was going on, and rigged up a fix (that's still working) from parts from the other broken one. If that's not love, what is? Also, they didn't charge extra. Please send Eco Air business so I don't have to find a new shop next time, thanks. read more

I called 3 companies to replace my broken IceAir units. 2 out of the 3 companies recommended I replace them with Islandaires. 1 company never called me back. Eco Air's quote was slightly less than the other company's, was going to be able to install sooner, and in writing. Angela was a dream to work with, and got a COI for my (rather disorganized) management company turned around within 24 hours. The guys who showed up to install were extremely polite and helpful, and were able to put the same covers right back on, so the look of the exterior is exactly the same. read more

Very courteous in setting up the appointment, also very knowledgeable about the unit I have. Technician arrived early and was professional. New units were recommended, but not pushed. Very good, courteous, and knowledgeable. read more

Eco Air has come out to our place, in Queens, twice over the past year (or so) to fix problems with our HVAC system. BOTH times, "Other" companies said the only fix would be an entirely new condenser unit and the wait would be several weeks! BOTH times, I called Eco Air, and they were able to correct the problem, without replacing the entire condenser unit, and at a fraction of the "other guys" price! They are fast, efficient and offer outstanding customer service at a fair price-these guys are GREAT! My highest recommendation! read more

Wanted to put a mini split in my bedroom reached out to Eco Air, Jimmy got in touch with me We talked about what would be most suitable for my area, Jimmy sent me an email describing what would be done and the price very reasonable for a Mitsubishi His crew came a few days later did a perfect installation no mess at all they cleaned up when they were done Jimmy came and inspected Very satisfied with the Eco Air team! This is an update on my previous review I'm so thankful to have had Jimmy and his crew Install my Mitsubishi, it's running smoothly and was perfect for the terrible heat wave we had recently Also seriously thinking of installing another two units! read more

My PTAC unit wasn't working quite right, and my building's superintendent recommended I give Eco Air a call. They were... Responsive: I called them around 9:20 am. They called back by 9:45 am, and were at my apartment before noon. Knowledgable: I explained the issue I was having, and my guy went into a lengthy explanation of PTAC units in general, and why the issue couldn't be what I initially thought it was, and he did all this without calling me a moron.* Honest: The technician took the entire thing apart to make sure everything was running properly, and that there were no leaks. After all that, he could've told me my unit needed replacing, or that it needed new parts, or some sort of servicing. Instead, he basically said it was fine...just old. It would eventually die, but we should wait to get it replaced because even if it wasn't working perfectly, it wasn't worth the cost at the moment. I appreciate that. Overall, I'm going to stick with Eco Air for my PTAC needs. I would've liked to have been told that the service call was going to cost me $195 before they showed up, but nobody's perfect. _______________ *In my defense, my super was the one with the initial diagnosis, I was just repeating what he said in an attempt to sound like I know anything at all about heating/cooling systems. read more

Super happy with the service and the new hvac system is energy efficient. Eco air was very knowledgeable and familiar with our units. They were able to come in and knock out the job. Also they were available to answer any questions we had. read more

We have worked with Eco Air for at least 4 years. They have installed a whole new HVAC system for us and are now maintaining it. They are responsive and responsible, very professional, do great work. We highly recommend them. read more

Just had a new air conditioner and furnace installed, which was the smoothest insulation I've ever had. Chris and Ashley were awesome! Knowledgeable, professional, and clean. Would highly recommend eco-air and especially Kris and Ashley. Would've given 10 stars if it was available. The process was very easy. All done within three hours so I was still able to enjoy my day and in a thoroughly cooled Home. read more

I have worked with EcoAir a few times and each time I have been pleasantly surprised. Angela was kind and helpful. Jimmy was responsive and creative with coming up with solutions for us. I would recommend their services. read more

I've used eco air a few times and they are always very responsive and able to schedule service calls quickly. I'd highly recommend for your ptac needs! read more

I contacted this company and spoke to the owner, Jimmy about two new PTAC units for my apartment with the standard digital controls. I trusted the reviews of others. There are some unscrupulous vendors out there. I was told the units were in stock. The installers showed up a few days later without any controls and began adding inexpensive WiFi thermostats which I expressly did not want. The installers called Jimmy when I objected and he promised me they would be changed. He said my units weren't ready that morning. So, without my knowledge or consent, they brought these units. It's been a month and I've been given some ridiculous excuses and it's obvious to me, my units had never been ordered in the first place. I've lost all trust and asked for my units to be removed and full credit. This is a total unforced error on Eco Air's part, so buyer, beware. read more

EcoAir offers great service, and have always been very nice folks to work with. They are always responsive and attentive when I have an issue with my HVAC system and I would recommend them wholeheartedly. read more

Our PTAC in the rear bedroom broke over a recent hot summer weekend. Since EcoAir was already scheduled to come to our building to install a new A/C condensing unit and a split system A/C unit to cool our building's lobby and computerized elevator rooms, I called to see if I could get my PTAC examined for repair or replacement. Within two days two EcoAir technicians evaluated my PTAC and said my fan had broken was evaluated and a fan blade that had broken and replacement blades were no longer available. I decided to replace my 15 year old PTAC with a new Applied Comfort PTAC. Eco Air had the unit in stock and agreed to apply their $200 summer savings discount to the purchase, and within two days the new unit was installed. I appreciated Eco Air's focus on customer service, courteous and knowledge technicians as well as fair and reasonable pricing. I highly recommend Eco Air and am now considering entering into an annual maintenance contract with them. read more

Eco Air is very professional, knowledgeable, friendly and responsive. Another HVAC company has messed up my ptac and gave me attitude like I am an idiot yet Eco Air could not only fix it but made it better. I will definitely call them whenever I need help with my ptacs again. Thanks so much! read more

Eco Air - Eco Air's extremely professional and knowledgeable technician was helping me to install/fine tune my ptac. - Heating & Air Conditioning/HVAC Near Me - Astoria, New York

See all

Eco Air is fantastic. They have a deep knowledge of our building's hvac systems and are always responsive, on-time and an absolute pleasure to work with. They take real pride in their work and are extremely attentive when it comes to their customers' needs. I can't recommend them enough! read more

I just just had to have some warranty work done on my home a/c unit. Eco Air handled it perfectly. The response was quick and easy. I've dealt with them for 5 years and they are the best customer service company! Thank you for the way you take care of us. read more

So amazing! Serviced my HVAC unit and did so at a responsible price.

I had Eco Air replacing an aging PTAC unit at my place. Angela was very helpful and easy to reach and talk to throughout the process. Jimmy is very knowledgeable and knows all the technical details. We waited quite a while for the specific unit/model from manufacturer and so far it turns out to be really worth the wait. The new Islandair unit is much quieter and had different fan speeds I can adjust based on my needs - much better than the old Simon Air unit. Well, hopefully it will last a long time, too. I would definitely recommend Eco Air to my friends/neighbors or if I need them again. Keep up the quality work. read more

The personnel from Eco Air was on time and went about their business. They did a great job accessing the condition of HVACs. I have had no problem with them since they were serviced. read more

Super happy with Eco Air and their service. Our original PTAC units were old and noisy and Eco Air recommended new units and installed them. The installation process was smooth and quick. And the new PTAC units are working great. I would highly recommend Eco Air! read more