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This review is for the first floor grab and go. $17.00 for a shrimp salad with only two shrimp? Then add the radicchio core left behind and you get a disappointing lunch. You can do better.
I really enjoyed the California Blossom gelato with Orange and Almonds as the flavor. The service was great; the person answered all my questions about it. Ambiance is a huge store focused on Italian goods.
IMHO My friend is a fan of the food app, Too Good to Go. Participating businesses offer discounted "surprise" bags of food that are day old, or soon to be expired, at a set reduced price. Eataly offered a $75 value bag of goodies, for $25. My friend takes advantage of these bags quite often. You get good bang-for-your- buck with these bags. You never know what you're going to get. Today my friend's bag contained focaccia bread, two huge sandwiches, broccoli, Occhio di Bue cocoa & apricot cookies, Finocchiona IGP Piacenti (salami), a bottle of chocolate milk, Shrimp Risotto, and probably a few other goodies hidden in the bag. At the top floor entrance from the parking lot, there is a dedicated employee who confirms your reservation and payment, and walks to the refrigerated cold storage holder, and grabs a bag. You don't get a choice of bag. You get whatever is handed to you. It's fun!
The Gelato is so good! $6.xx for a small. So soft and melts in my mouth. Such an awesome place to just stroll around. I also like the pizza slices too. Service was excellent. Very very nice ambiance to stroll around for an hour or two.
I went with my friends for her 21st birthday to eat for dinner. We each got a pasta dish and I got the Bolognese. It tasted okay, they didn't have a vodka pasta, which is what I was looking for. This was my first time here and from what I heard from my friends, they changed the menu. The service was really good but the food was all right comparative to the pricing.
There are two dining sections in Eataly with different menus. I prefer eating at Pizza & Pasta, which is great for casual dates and family dinners, whereas Terra has a fancier and more romantic atmosphere for date nights. Our party of 3 arrived around 1:30 PM on a Sunday and there was no wait for a table at Pizza & Pasta. If they are currently offering a prix fixe menu (which they are for October 2026, it costs $29/person), I highly recommend trying it. We paid $26/person in September and it was a great opportunity to order lots of different dishes. There were some hits and misses. - Insalada Cesare - served in a large pasta bowl, great portion for sharing, and provided a nice crunch in between bites of pasta - Bruschetta al Pomodoro - tomatoes and pesto were delicious together, bread was toasted a bit too long - Tagliatelle alla Bolognese - pasta tasted bland, the pork and beef flavor didn't come through in the sauce - Bucatini Cacio e Pepe - cheesy deliciousness and my favorite dish out of everything we tried, would definitely order it again - Spicy Rigatoni with red sauce - actually very spicy and my mom enjoyed it a lot Overall, we had a great lunch and hope they continue to do the prix fixe menus. They also sell fresh pasta, boxed pasta, chocolates, and a variety of other Italian goods in their store. Those are overpriced in my opinion, not worth purchasing.
Great selection of food.. We went to the pasta and pizza restaurant...they have 3 here .. 1 downstairs 2 upstairs .. lots to choose from . Excellent Service - fast- he explained the menu well and was helpful Clean Very busy Efficient Plenty of tables Average noise Family friendly Big menu Helpful staff - with smiles all around Easy to move around - comfortable seating
First time at an Eataly and this Italian food chain's location in the Bay impressed me with the amount of selection and how big of a space it is. I only explored the 3rd floor market area and didn't dine at the restaurant, but they have such a wide variety of wine, cheese, bread, pasta, chocolates, and ready-made food. They are definitely on the pricier side and you can get some of these items for cheaper elsewhere, but to have so many options all in one place is super convenient!
A thoroughly disappointing meal... food was flavorless, pasta overcooked, and the service was incredibly slow... the bruschetta was disappointing, bread way too thick, flavorless olive oil, pesto laid on so thick that you couldn't taste anything else... Maybe they had a bad day. But regardless we will not be eating at any of the Eataly's again due to our very poor experience. Many other more decent restaurants in the mall.
Needed a little pick me up after the drive to San Jose from Elk Grove. So I dropped in for a delicious cup of frozen espresso. The restaurant/cafe is a little bit confusing. There's lines for different stuff but good thing my friend works at the mall and orders coffee from here a lot and showed me what line we needed to be in for coffee lol. There are some seatings available to enjoy your drinks or pastries but not many. The place itself is vibrant and full of yummyness. We each ordered a small frozen espresso. Pricey but it's strong and good! $7 for a small cup maybe 8 oz? I think? But it definitely did its job! I was fully awake and ready to run around the mall lol
Did you really think you could pass this abomination of a Caprese off for $26 without anything being said about it? You're looking at nothing more than a sad tomato sliced into wedges, a single cherry tomato sliced in half, a little chunk of mozzarella and absolutely NOT A SINGLE DROP of olive oil or balsamic..and god forbid, ever heard of a little herb called basil? As a Sicilian Italian, I am enraged. Consider yourself lucky that I had it DoorDashed and I wasn't there in person to cause a scene. The level of disrespect that it takes to put food out like this. Unbelievable. A side salad from Chili's has more character. Get it together you animals.
I tried a drink sample today. Not bad. Received a 20% coupon for Terra restaurant. I will come back to Terra some other time. The second floor location entrance is next to H&M. Service is fine. Variety of Italian foods.
Good food, good service and a clean eating area. We ordered a ton of pizza slices to try everything out. We had a margherita slice, mushroom, cacio e pepe, prosciutto e burrata and the tricolore. My personal favorite was the margherita but they were all pretty good. We got a couple of the italian sodas and ate there. I'd go again for sure.
2 months ago
8 days ago
This review is for the first floor grab and go. $17.00 for a shrimp salad with only two shrimp? Then add the radicchio core left behind and you get a disappointing lunch. You can do better. read more
2 days ago
I really enjoyed the California Blossom gelato with Orange and Almonds as the flavor. The service was great; the person answered all my questions about it. Ambiance is a huge store focused on Italian goods. read more
IMHO My friend is a fan of the food app, Too Good to Go. Participating businesses offer discounted "surprise" bags of food that are day old, or soon to be expired, at a set reduced price. Eataly offered a $75 value bag of goodies, for $25. My friend takes advantage of these bags quite often. You get good bang-for-your- buck with these bags. You never know what you're going to get. Today my friend's bag contained focaccia bread, two huge sandwiches, broccoli, Occhio di Bue cocoa & apricot cookies, Finocchiona IGP Piacenti (salami), a bottle of chocolate milk, Shrimp Risotto, and probably a few other goodies hidden in the bag. At the top floor entrance from the parking lot, there is a dedicated employee who confirms your reservation and payment, and walks to the refrigerated cold storage holder, and grabs a bag. You don't get a choice of bag. You get whatever is handed to you. It's fun! read more
23 days ago
The Gelato is so good! $6.xx for a small. So soft and melts in my mouth. Such an awesome place to just stroll around. I also like the pizza slices too. Service was excellent. Very very nice ambiance to stroll around for an hour or two. read more
Business owner information
Giovanni R.
Thank you so much, Christy! We're thrilled you enjoyed our gelato and…
I went with my friends for her 21st birthday to eat for dinner. We each got a pasta dish and I got the Bolognese. It tasted okay, they didn't have a vodka pasta, which is what I was looking for. This was my first time here and from what I heard from my friends, they changed the menu. The service was really good but the food was all right comparative to the pricing. read more
There are two dining sections in Eataly with different menus. I prefer eating at Pizza & Pasta, which is great for casual dates and family dinners, whereas Terra has a fancier and more romantic atmosphere for date nights. Our party of 3 arrived around 1:30 PM on a Sunday and there was no wait for a table at Pizza & Pasta. If they are currently offering a prix fixe menu (which they are for October 2026, it costs $29/person), I highly recommend trying it. We paid $26/person in September and it was a great opportunity to order lots of different dishes. There were some hits and misses. - Insalada Cesare - served in a large pasta bowl, great portion for sharing, and provided a nice crunch in between bites of pasta - Bruschetta al Pomodoro - tomatoes and pesto were delicious together, bread was toasted a bit too long - Tagliatelle alla Bolognese - pasta tasted bland, the pork and beef flavor didn't come through in the sauce - Bucatini Cacio e Pepe - cheesy deliciousness and my favorite dish out of everything we tried, would definitely order it again - Spicy Rigatoni with red sauce - actually very spicy and my mom enjoyed it a lot Overall, we had a great lunch and hope they continue to do the prix fixe menus. They also sell fresh pasta, boxed pasta, chocolates, and a variety of other Italian goods in their store. Those are overpriced in my opinion, not worth purchasing. read more
Great selection of food.. We went to the pasta and pizza restaurant...they have 3 here .. 1 downstairs 2 upstairs .. lots to choose from . Excellent Service - fast- he explained the menu well and was helpful Clean Very busy Efficient Plenty of tables Average noise Family friendly Big menu Helpful staff - with smiles all around Easy to move around - comfortable seating read more
3 months ago
First time at an Eataly and this Italian food chain's location in the Bay impressed me with the amount of selection and how big of a space it is. I only explored the 3rd floor market area and didn't dine at the restaurant, but they have such a wide variety of wine, cheese, bread, pasta, chocolates, and ready-made food. They are definitely on the pricier side and you can get some of these items for cheaper elsewhere, but to have so many options all in one place is super convenient! read more
A thoroughly disappointing meal... food was flavorless, pasta overcooked, and the service was incredibly slow... the bruschetta was disappointing, bread way too thick, flavorless olive oil, pesto laid on so thick that you couldn't taste anything else... Maybe they had a bad day. But regardless we will not be eating at any of the Eataly's again due to our very poor experience. Many other more decent restaurants in the mall. read more
4 months ago
Needed a little pick me up after the drive to San Jose from Elk Grove. So I dropped in for a delicious cup of frozen espresso. The restaurant/cafe is a little bit confusing. There's lines for different stuff but good thing my friend works at the mall and orders coffee from here a lot and showed me what line we needed to be in for coffee lol. There are some seatings available to enjoy your drinks or pastries but not many. The place itself is vibrant and full of yummyness. We each ordered a small frozen espresso. Pricey but it's strong and good! $7 for a small cup maybe 8 oz? I think? But it definitely did its job! I was fully awake and ready to run around the mall lol read more
1 month ago
Did you really think you could pass this abomination of a Caprese off for $26 without anything being said about it? You're looking at nothing more than a sad tomato sliced into wedges, a single cherry tomato sliced in half, a little chunk of mozzarella and absolutely NOT A SINGLE DROP of olive oil or balsamic..and god forbid, ever heard of a little herb called basil? As a Sicilian Italian, I am enraged. Consider yourself lucky that I had it DoorDashed and I wasn't there in person to cause a scene. The level of disrespect that it takes to put food out like this. Unbelievable. A side salad from Chili's has more character. Get it together you animals. read more
I tried a drink sample today. Not bad. Received a 20% coupon for Terra restaurant. I will come back to Terra some other time. The second floor location entrance is next to H&M. Service is fine. Variety of Italian foods. read more
Good food, good service and a clean eating area. We ordered a ton of pizza slices to try everything out. We had a margherita slice, mushroom, cacio e pepe, prosciutto e burrata and the tricolore. My personal favorite was the margherita but they were all pretty good. We got a couple of the italian sodas and ate there. I'd go again for sure. read more
1 month ago
The Food Here Was Very Good !! Service of the environment was very pleasant and patient fits right in the with the ambiance of the facility. We did a wine testing class that had lots of knowledge and a very genuine instructor/ teacher that knew all about the Italian gardens read more
5 months ago
I've been to Eataly in Italy, New York, and Silicon Valley. I mainly come here to browse and I do buy a coffee, pastry, gelato, and /or something ready to eat every now and then. I can't really comment on the restaurant because I haven't tried. I simply grab and go. A lot of the products sold here don't cost much in Italy but none of us are in Italy. The prices are naturally premium due to the import tariffs, prime real estate, and specialty of importing local Italian brands. If you don't want to buy from here then just go to Costco to purchase a 2 pack liter bottle of Balsamic Vinegar of Modena or Barilla from Safeway. read more
Been here a few times, though have not eaten in the restaurant. Got a mushroom pizza and the boy got a sandwich. I would have thought there would be some flavor to the slice and some decadence from the mushrooms. Nope. My son enjoyed the sandwich. The $7 small mocha is not worth it. When the food came up, you can't hear the number. read more
6 months ago
What a fun business to browse! It's a grocery store, mini home goods store, cafe, two restaurants, a butcher shop, a cheese shop all in one place! You can spend a long time just looking at everything! Everything is Italian so there are a lot of products that you can't find anywhere else. I don't live that close to here but if I did I would consider buying more fresh meat, pasta, salads, and cheese here on a regular basis! I bought this Nocciolata hazelnut chocolate spread. It was much more liquid than Nutella (which is very thick). I thought it was a lot more spreadable on my bread! read more
Eataly is a great concept, and I really enjoy their special events and grocery/wine selection. I would rate those aspects 5/5 stars. I've made my review today 3 stars because of their restaurants. I booked an outdoor table at Terra for a birthday celebration, but we were seated inside due to the outdoor area being fully booked. While I understand Friday evenings are busy and changes can happen, I was disappointed by the restaurant's response when I asked if they could honor our reservation. The food was hit or miss. We really enjoyed the vegetarian ravioli and burrata appetizer, but the chicken skewers were undercooked and not seasoned. Overall, I'd definitely recommend checking out Eataly for their special events, but would skip dining at the sit down restaurants! read more
Decided to go to the top of the restaurant and have lunch. They had a lovely tuna credu, and then we had a skewer of pork shoulder, followed by asparagus skewers. We ordered the focaccia and it was really lovely so I have to say all in all with the excellent wine and the zero proof beverage list this is a 5 Star Pl. for me. They have a lot on the menu and the staff were excellent and well attentive so I would say give it a try. I'm not sure about all the other reviews, but I can just tell you based on my experience. I think I would make the special destination for myself read more
I love coming here for focaccia at the bakery. They have a great selection of vegan breads, and everything is clearly marked, so you won't accidentally buy a non-vegan item. I also love that they sell Felicia organic Italian pasta. Their red lentil penne is my absolute favorite. I also buy the chickpea fusilli and decided to try out the brown rice and spirulina spaghetti this time around. I love that it's made with organic whole grains and legumes filled with nutrients. I haven't found it at any other store, so I always stock up when I go to Eataly. It gets packed inside so it can be pretty hard to maneuver around when you're actually shopping. The self-checkout line moves pretty fast. I wish they had more vegan candy and snack options like Fida Bonelle jellies and Puntini Italian jujubes. I was looking for vegan Nocciolata but did not see it, perhaps it was out of stock? Not sure but I'd expect them to have it. read more
Every time I buy ice cream, I always spot the beautifully displayed desserts. I've hesitated many times, worried about the high calories, and never got one before. Today I finally tried a small piece of pear brown butter cake. It's way less sweet than I expected. Having dessert feels so warm and happy, and I'll definitely try other flavors next time. I picked passion fruit paired with 70% dark chocolate ice cream. The sweet and sour flavors balance each other perfectly, totally recommended! read more
Girly shopping day with my friend. We stopped by Eataly for lunch and ordered the Roasted Chicken Panino, Mortadella & Pesto di Pistacchio Panino, and Farcita Tonno. Everything was so fresh, flavorful, and delicious but it needed more flavor and stuff in the sandwiches so it doesn't make you feel like you only eating bread. It honestly reminded us of Italy with every bite! read more
9 months ago
Great spot for all your Italian related essentials, whether you're looking for fresh pasta, meats, or something from the bakery. The selection feels thoughtfully curated, making it easy to find everyday staples and specialty items you wouldn't normally find at a standard grocery store. It's on the pricier side since you're paying for imported goods, so it may not be your go-to grocery spot unless you're specifically looking for specialty Italian items. read more
7 months ago
This is my third time here and I keep coming back for the fresh pasta. This time the pasta was a bit too al dente for my liking--almost a little tough to chew. The fresh tomato sauce was excellent though, and the noodles soaked it up really well. The clams were good, although a few broken shell pieces ended up in the sauce. That's somewhat expected with shellfish, but still a little unpleasant when it happens. I liked the loop-shaped noodles (mezzi paccheri) a lot. The carbonara was especially good--possibly a newer addition to the menu. The guanciale was fantastic with a mix of crispy, chewy, and juicy fatty pieces, and the cheese made the dish super saucy. Everything came together really well. I appreciate that they really focus on highlighting the ingredients here without over-salting--letting things like the fresh tomatoes, cheese, and seafood shine. Although I would have appreciated a bit more salt in the calamari. Definitely on the pricier side, but the portion size was actually perfect and the quality is there. read more
I remember when this spot first opened. Line was out the door for weeks. Now, I can easily walk up and take my time deciding between which pizza or other goodies I want tp try. My toddler is currently obsessed with basil on her pizza so naturally she had to get a margarita pizza. I went with the prosciutto and burrata. I left nothing behind, it was so good. My husband got the mushroom which was also very good especially if you love mushrooms. I also tried their cola and was very pleased with the flavor. Not the same as Coke but still hit the spot. read more
5 days ago
I think this place is really cool. They have a café where you can get fast food, but it's actually very good quality. The café area is nice and offers coffee drinks, cakes, and pastries. They also have a gelato shop, which is the main reason I keep coming back. I love their pistachio gelato--it's very similar to the one I tried in Venice, Italy. There's also a supermarket upstairs that's really cute and has many Italian ingredients you might be looking for. The place is clean and the food selection is great. It almost feels like its own little mall. The service, however, can be hit or miss. Some staff members are very nice, while others just do the most basic customer service, and a few can even have a bit of an attitude. I've had all kinds of experiences here. That said, I still come back for their pistachio gelato haha read more
8 months ago
All Eatalys are NOT created equal. Not by a long shot. My first experience with EATALY was in Las Vegas and I thought even though the food was crazy expensive, the food quality and service was stellar. Worth the visit. BUT, this Eataly in San Jose is not good at all. The service is slow. The food, even after being reheated was cold and overpriced. I ordered: Bolognese Pizza: cold. Like a polar bears toe nails. Score - 3/10 Mortadella sandwich: it was basically just bread. With a hint of meat and a pinch of flavor. Just shoot me now moment. Score - 2/10 I'd much rather go to Domino's. And I would definitely go to Eataly in Vegas. But this one in San Jose... Eataly left me kind of bitterly annoyed. read more
Amateur hour at La Pizza & La Pasta. TLDR at the end. We arrived at 8:40 PM and quickly get a table with Mary Jane as our server. We ordered CAPRICCIOSA and the BURRATA E PROSCIUTTO with A RUOTA DI CARRO crust. After about 10 minutes, we get the CAPRICCIOSA and a MARGHERITA 'A RUOTA DI CARRO', not BURRATA E PROSCIUTTO. When we showed our server, she took away the MARGHERITA and said they would make a new one. It didn't seem like she realized the order was incorrect when she came over. It was around 9:10 PM at this point. The kitchen was starting to close. I encouraged my partner to eat her own pizza while I waited but she said it was too hot to eat at the time. This point is important. We wait until 9:30 PM wondering where the pizza was. We couldn't find Mary Jane. A different server noticed that we were looking for some help and offered to check on the order. We watched him look around and check the kiosk and realized the correction had never been sent to the kitchen. What he brought back under 5 minutes later was the correct BURRATA E PROSCIUTTO. Unfortunately, it was 100% the original MARGHERITA, hastily re-fired, with new ingredients on top. You could tell because it was lukewarm (not burning to the touch like my partner's when it first came out), the kitchen was closing, and the significant amount of charring underneath. The photos attached show the burnt pizza crust on mine and the proper amount of leopard spotting on the other pizza. I was hungry and saw the kitchen was already closed by this point; to be polite and get the staff out I just ate it. Our server checked in and I said it was fine. I wasn't going to expect them to remake a pizza this late after an attempt to correct it had already been made. We get the check and notice a triple charge for the A RUOTA DI CARRO style. 3 charges for 2 crusts. At this point I asked for a discount because of the burned, lukewarm pizza that I waited so long for. The server commented "Which pizza, the one you ate?" It felt passive aggressive, like 'you ate it so what's the problem?' She had her manager speak with us. I explain everything to the manager. He lacks the common decency and professionalism to take accountability and apologize. I show him the burnt crust on the re-fired, lukewarm pizza. He dismisses it and says the pizza oven can get "pretty toasty", which doesn't address anything, especially since the pizza was lukewarm when it got back to me. He said he will give us a discount but the total was $20 more on the revised bill. Ends up, they tried to charge us for a 3rd pizza because they "remade it". We ask about this and they changed it again to around $10 off the original bill. That was incompetent at best, malicious at worst. It also felt odd that our server disappeared on us, especially after claiming she would have them make the correct order. Then when she held the tablet for us to pay, knowing that we're looking at the tip screen, she asked if the service was okay. After everything, this felt insulting and as if she was fishing for a tip. The flavor of the pizza itself was good where it wasn't burned. I'm sure it's also better when it's hot. It's a shame that a restaurant that's predicated on representing a culture that prides itself on food would make so many mistakes in a row and not even be able to say sorry. TLDR; I get that it's the end of the night. But for $25-$30 per pizza, I would expect a hot, un-burned pizza, made to order the first time. I would also hope for more attentive service and, at the very least, an accurate bill. read more
We spent a good amount of time exploring the market area! It's a large hybrid space that combines a full Italian grocery marketplace with restaurants (located on the third floor), plus a café, gelato counter, and quick-service food options on the first floor. There's an large selection of Italian ingredients--pasta, meats, fresh bread, chocolate, specialty coffee, gelato, drinks, and so much more. Surprisingly, I didn't feel overwhelmed at all cause mI was just excited to browse and take it all in. We ended up spending almost $200 on chocolates, candy, and other non-perishable goodies. We also tried the tiramisu, which was delicious, and grabbed some gelato to satisfy our sweet tooth. The restaurants are upstairs, while the café and gelato counter are downstairs, so definitely make time to explore the entire place if you visit. It's worth it! read more
Very yummy! We tried the tiramisu and bacio gelato. The flavors are strong, bold and smooth, both deserving a 10/10. The tiramisu had a nice balance that was bittersweet and rich, with a strong taste of coffee/mascarpone and hints of coco. On the other hand, the bacio has a nice chocolatey hazelnut flavor that is creamy and nicely textured from the fine bits of hazelnut. The gelateria was located at the bottom floor of the mall in a smaller space, with a clean and classy interior. Staff worked efficiently to get through orders, as we were helped pretty quickly. Overall, although somewhat pricey, gelato flavors are delicious! read more
This is my third favorite hot chocolate place. Go get your hot chocolate at the first floor cafe(ground floor to you Europeans) and then go to the cashier between the sandwiches and ice cream. This cafe has sandwiches, coffee, desserts, etc. However, the diamond in the proverbial rough is the thick European style hot chocolate. You can see the machine constantly swirling the thick hot chocolate concoction. With a dollop of fresh whipped cream it is heavenly. It is a better hot chocolate than you can get in most other cafes. Also, great place to people watch . read more
What a great find! We had been to the Eataly in Las Vegas before and remembered they had the best gluten-free pizza crust--my wife absolutely loves it. So when we were down in Silicon Valley for an event and saw there was an Eataly, we had to stop by. It's located in the mall but has its own entrance from the roof, which is pretty cool. The whole place is three stories packed with Italian food, groceries, and specialty items you can take home. We were there mainly for the restaurant though, and it did not disappoint. They even had some Olympic-themed specials going on, including cocktails. We each ordered a pizza: I went with the burrata e prosciutto and it was delicious. The crust was divine. My wife had the gluten-free margherita and loved it. The service was great too. Our servers were attentive and checked in at the right times, but never in an annoying or overbearing way. There are plenty of other options like salads and pasta, but we're pizza people and this hit the spot. 10/10 would recommend! read more
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More info about Eataly
2855 Stevens Creek Blvd
Westfield Valley Fair Mall
San Jose, CA 95050
West San Jose
Directions
(650) 456-9200
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https://www.eataly.com
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Ask the Community - Eataly
2 people in my family do not eat dairy. Are most of your food choices flexible? Can we order food with no cheese and no onions? We are vegetarian and vegan friendly.
At their restaurant Terra, their menu has some dishes marked as vegan, vegetarian, gluten free, etc., and requests like "no cheese" shouldn't be a problem.
Do they serve lunch on Saturdays or just brunch?
Is the food halal?
We understand the sell Gluten Free pasta in the market but can they use that to make GD dishes in the restaurant? and offer GF table bread?
Sometimes there's an indication on the menu with the letters GF. But I'm sure if you ask, they could probably accommodate.
Is there outdoor seating for the restaurants? If so, which ones?
They both have outdoor seating.
Is the place Dog friendly?
This is a grocery store and restaurant. Inside a building. Calif law means that NO it is not "dog friendly". It would be illegal to take a dog inside.
What time does the market close on christmas eve?
Usually, they are open until 11pm on Saturday night. You can email the concierge here. I have always had good luck getting a response. esv-guestrelations@eataly.com
Is there handicapped parking near the reataurant?
Yes, enter the parking garage and follow the signs for Eataly all the way to the roof parking lot. You will find handicapped parking right in front of the entrance.
Do I have to reserve a table?
You don't have to make reservations, but you might have to wait 1hr or more if u try as walk-in.
Can you make reservations?
Yes, via Open Table. Make sure you know which restaurant you want to make reservations for.
What are the hours for the pizza line? What about the pasta restaurant upstairs?
Pizza alla pala on 1st floor (Rome-style pizza): 11am - 7pm La pizza la pasta 3rd floor…
Are walk ins available or reservation only?
Eataly is a big grocery, butcher shop, fishmonger and super market, as well as gelato shop, coffee shop, pasta, pizza, etc. These are walk in allow but the line is still long because they hit capacity nonstop. Walk in of course!…
Which parking lot do you use to park near the 3rd floor entrance?
Enter from Stevens creek Blvd to to the "Stevens Creek garage" right lane follow P4 Eately signage all the way to the top. Stay right and use the lane to come out onto the roof parking. Follow until you see the Eately entrance at on your left.
How can we make a reservation? Online booking isn't working.
They take reservations on open table for Terra and La Pizza & La Table.
Are there still a line to go in?
Hi- yes there is! And in order to eat at the restaurant a RSVP would be a good idea but if you're wanting to browse the market place or eat at the gelato, pizza, or bakery then there's a fluctuating line! :)
Review Highlights - Eataly
Why does Yelp recommend reviews?
55 reviews that are not currently recommended
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