One of the best restaurant in Santana row the food is amazing but we Always go cause Beto is a amazing waiter and host he treats us like family and always goes above and beyond. The manger tonight was so nice he even gave us ice cream what a kind people! read more

We had such a great time - attentive service, nice food, beautiful view and very dog friendly. What else can we ask for? Dumpling Time is so convenient. Park at the basement in Olin garage which gives you first 90 minutes free. Take a short stairs up and there you are in the middle of Santana Row. You'll see Dumpling Times right away :) We were one of their first customers and we had our puppy with us. We first sat facing the courtyard but it was windy and chilly. The staff promptly moved us to an area of no wind and with working overhead space heater for our comfort, while maintaining our view. Our server was very attentive. He kept checking on us to see what we needed. At the beginning, he promptly brought out a nice cup of water for our pup, served our teas and took our orders. Food also came out in reasonable time as well. I love that all the dishes here were of reasonable prices and portions. We ordered 2 dumpling dishes and a wonton soup. Everything was nicely flavored and made of fresh ingredients. My mom and I chomped down on our dishes and finished them all within record time LOL Honestly, I believe Dumpling Time is underrated. You can get very decent dumplings here with nice portions and reasonable prices while enjoying Santana Row. read more

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Located in Santana Row, there's plenty of seating inside and outside. I came here around 1:30pm but it wasn't busy at all. If you're looking for casual standard dumplings, this is the place. However, it can be pricey. Menu: - Wagyu XLB: soupy inside, meat was well cooked - Pork Shrimp Siu Mai: soft, flavors are good read more

Dumpling Time - Wagyu XLB, Pork Shrimp Siu Mai - Asian Fusion Near Me - San Jose, California

Overrated and overpriced. Service was great and staffs were amazing but the food overall was bland and boring. The dumplings were extremely mushy and subpar. read more

Dumpling Time - Asian Fusion Near Me - San Jose, California

Absolutely delicious! Excellent food and service! We were able to walk in on a Friday evening and got seated within 20 mins. Highly recommend. Plenty of indoor and outdoor seating. read more

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Delicious food! We loved the lobster siu mai dipped in soy sauce and chili oil. Also loved the seared pork bun, I think it's my first time eating seared, not steamed. Enjoyed the mango tango mocktail, too! We opted for outdoor seating to be some fresh air and it was lovely! Service was good. read more

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Came here with my dog on a Saturday at 7:30pm. Not busy at all, but maybe due to the Super Bowl weekend. Parking was tough but its Santana Row, so it's expected. The inside was industrial/bar type. And looked kinda slow. So I sat outside, and I really love the small Chinese lanterns. What I ordered: -Beijing noodles: very good and flavorful. -3 piece Chicken Bao: excellent with the red vinegar -XLB Combo: 10 pieces of each flavor. All tasted good with the red vinegar and soy sauce. This was a lot for 1 guy like me. So I did put 6 dumplings in a box to take home. Friendly staff and clean everything. read more

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We happened to be in the area and our daughter wanted to try this place out, so we decided to give it a shot. We arrived right before the lunch rush, and even with a reservation, we had to wait until our entire party arrived before being seated. We ordered the chili pork dumplings, pork and shrimp siu mai, pork Xiao Long Bao, green beans, broccolini, and pork gyoza. Overall, everything tasted okay, but nothing really stood out with a "wow" factor. The chili pork dumplings were my least favorite, they could've used more flavor and the green beans were very salty. The portions were reasonable, but the tables felt pretty small for a group of five, even though we didn't order a lot of food. The main reason for the lower rating, though, was cleanliness. The spoons at our table were dirty, with crusty residue inside. We went to grab Xiao Long Bao spoons from another table and noticed the same issue. Later on, we even saw another diner behind us asking for a new spoon. That was pretty off putting and not something you'd expect at this price point. Overall, it's fine if you're already in the area and curious to try it, but between the average flavors, seating issues, and cleanliness concerns, it didn't fully meet expectations. read more

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I've never been to Dumpling Time but when I noticed that they served jellyfish salad, I was ALL in. Jellyfish salad is amazingly delicious especially at dim sum restaurants or even at weddings, however, the salad here was slightly different. Since we were craving just the jellyfish salad, that was all we ordered. The jellyfish was on the crunchier side and was marinated in what seemed to look like chili oil. It wasn't salty whatsoever and was slightly bland. On its own we rated it a 4/10 but once we dressed it up with extra soy and chili, it became a 7/10 as it tasted much better. Overall, I would not order it again but I am open to trying their other dishes! read more

Dumpling Time - Sesame Jelly Fish - Asian Fusion Near Me - San Jose, California

Solid, consistent choice in Santana Row with great outdoor seating! Service is speedy and efficient. The green beans are my favorite dish on the menu. The tom yum xiao long bao are also super flavorful and bright. Recommend for a quick and easy lunch or dinner! read more

Dumpling Time - Asian Fusion Near Me - San Jose, California

The water that they brought to the table tasted very weird and had a smell. Non of us could drink it. When we asked our server he was very short and defensive about it and said it isa tab water. It was for sure a very bad quality tab water. I am not planing to go to this place again. read more

Was okay! Did takeout and the ordering process was straightforward, my favorites were the regular pork XLB and the shui mai. Came out around $210 for everything. Going down the list: Assorted Buns: were okay for a light dessert. Had egg, and taro and one other flavor (red bean maybe)? Overall the bun was somewhat oversteamed. Stinky Tofu: was good, had a lot of flavor but some sand like sentiments in it. Dumplings: were good on their own without the extra garnish, tasted like dumplings. Wagyu XLB: Would skip as the rendering was overpowering. Tasted like soft fat and not in a good way. Sesame Balls: good and crispy. Har gow: Oversteamed as the skin was tough but had a good flavor. Lobster Shui Mai: My favorite, tasted like shui mai but couldn't really find the lobster. Crispy Tofu: was decent, over seasoned with soy sauce. Spicy Chili Oil Dumplings: was too doused in soy sauce and spices I'd say, be better with some more umami. Beef Noodles Soup: Was okay, really didn't like the soy based broth and the bakchoy was under cooked. read more

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Our yearly lunch with supplier. Been wanting to try this place. Nice and roomy inside we had a group of 9. Not much of a crowd before or after we left so things came out fast. It's not your Din Tai Fung but not bad. We order lots of selection but nothing really to rave about. They had good selection of vegetarian as well as we had one vegetarian in the group. read more

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Landed here on a weekend before Christmas. There were a few people ahead of us. We got seated fairly quickly. The staff was accommodating and the service was quick. We had the mapo tofu and the popcorn chicken . The mapo tofu was really crispy on the outside and soft tofu on the inside. The sauce it came with was spicy and went very well with the tofu. The popcorn chicken was crispy but I felt it would taste better with a sauce. I had the vegetable dumplings in a garlicky sour soup. For that cold night it brought the warmth. The dumplings had a thick outer covering but the filling was really good . The garlicky sour soup is a must have here. It came closest to the Indian hot and sour soup. For indians looking for hot and sour soup - this is the place. Paired it with the noodles and it was a complete meal The mango pudding was good too . read more

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Very enjoyable experience! Its a shame its taken me so many months to leave a review! I stopped in after hours of shopping had taken their inevitable toll. Our group was seated promptly and quickly brought water. The seaweed salad was lovely and fresh, and did exactly what an appetizer needed to do. All of the server recommendations were fantastic!! Especially the pork xlb and the chili pork dumplings! The mint gin cocktail was also lovely! Definitely would stop here again. read more

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5 stars for the staff, 2 for the management/owners, if they deliberately are choosing to not hire more people. Food is like a 6.5/10 They appear to be understaffed from what I could tell, servers and hosts taking care of a ton of tables in tandem, with nowhere enough bandwidth to handle takeout orders or walk-ins. I saw a customer wait for a while at the entrance, and walk out frustrated, saying, "I can't believe I had to wait 10 minutes and nobody can even take my order!" Not the staff's fault imo, they're handling a lot. Food: Egg scallion noodles 6.5/10: Tasted okay, but greasier than I would've liked. Egg was cooked well, still runny. Bbq pork bao 7/10: Not badd but could've been from the frozen section of an Asian market and I wouldn't have been able to tell the difference. Siu Mai (Pork and Shrimp) 7/10: Again, not bad is the best way to describe most of the food. Tasted pretty standard except I personally didn't love the roe sprinkled on top. Pork Xiao Long Bao: 6/10: Broth tasted watered down and not very healthy (subjective). Wish a staple like this could've been executed a bit better. The staff make this place better, I hope if management sees this, they can treat them better in terms of workload and comp. read more

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It was my first time here and can't say anything good about it. There is plenty of seating inside and out We ordered so much food too and I couldn't tell you one good thing on this menu. It lacked so much flavoring and after eating here, I felt sick. The only one good thing I can say about this place is how great customer service is. read more

We woke up wanting dumplings today, and decided to try Dumpling Time since we have never been to it yet. It was early afternoon, so there was no wait for a table. We got seated pretty quickly. We ordered pork & shrimp siumai, XLB combo, Sesame Jellyfish Salad, and then Pho XLB. Out of all the XLB, we thought the pho one was the best. It tasted just like pho! I liked how it came with lime, bean sprouts and other veggies! Yummy! Our least favorite was the truffle one (the black one). The jellyfish salad is delicious! I love the chili oil! Our total came out to be 80 dollars including tip! Overall, this place is good, but wouldn't say it's the best! however, it does have unique flavors that I would recommend someone to try. read more

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Food: the cucumber tasted great! Kind of funny that their appetizer tasted way better than the dumplings but I'd like to recommend other dishes than the xiao long bao. The siumai and spicy dumplings are good but the xiao long bao is just so so. Service: average. Ambiance: cozy and private. read more

We haven't been to Santana Row in a while, so we decided to come and have lunch. I noticed Dumping Time was here, so that was the choice for the day. We came by lunch time and it wasn't busy at all a Friday. We were seated immediately. There's indoor or outdoor seating. The menu is pretty simple. Appetizers, main courses etc. We started with the wood-ear mushroom salad. It was good, mixed with some type of chili oil. We also had the green beans, which was recommended by the host. Also good. Then we had the sui mai, which was okay. I wasn't expecting much, definitely wasn't in the better half of sui mai's I've been in the past. Then we had a wide variety of the soup dumplings. You get 2 of each on the menu, which is a great way to try all of them. We weren't really blown away by any of them. The pho one was probably the best of the 5? The rest weren't our favorites. It was nice to try something different, then I realize this is exactly what fusion is. The best dishes were the veggie dishes we started with.. Service was okay at best. While we were seated right away, we had to ask for water 10 minutes after being seated. Besides that, the staff was nice. We're not fans of fusion, either you go authentic or not at all. I was not happy/satisfied leaving but that's on me. GG. read more

Food was ok. Service was also ok. We made a reservation and they wouldn't seat us until the entire party was there. However, they let the walk ins get a table. We ordered some soup dumplings and the little sauce dishes to the side were not clean. We also ordered some pan fries gyoza but it looked just like the dumplings in the chili oil dumplings we got. The green beans we ordered were salty. We had to ask for the check twice. Overall the place was very pricy. For the price we paid we should've done a crossed the street to Din Tai Fung. read more

Their dumplings were good quality. Definitely try the assorted dumplings if you can't make up your mind. It was hard to determine the difference between Tom yum and Kim chi flavors though. Kim chi originally tasted like pho. The server did tell us what each flavor was but our palettes couldn't tell the difference at first. Wagyu had a distinct truffle taste. Broccolini was well seasoned with garlic and well cooked. If you order any of their hot teas, make sure to wipe the bottom of the cup. Ours still had residue at the bottom. Opted to use a glass cup instead once the tea cooled down. Shrimp toast was mildly spicy and crispy. Servers checked in with us every now and then. Mildly loud ambiance. You could hear conversations from other tables. read more

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We had previously been to this location as well as the one in San Francisco. However, everything seemed to be off during our most recent visit. We were seated promptly and our sever took our order in a timely manner. Our food shortly followed. However, no one came by to explain which XLB was which in the 10pc combo. The XLBs themselves seemed to taste old, etc. The Scallion Noodle dish was so so in taste. Our teas were not very hot in temperature. Our tray of spoons, etc. was not filled appropriately. The chocolate XLB was bitter, runny, and terrible overall. We will most likely try the Stanford Shopping Center location since it's closer to home and to give this chain another shot. read more

We stopped by for a late lunch. Glad we did because the food was decent but what I really liked was the service. Our waiter was impeccable. He made sure we were always attended to with all our needs! The food was good. We ordered a number of dishes. What really stood out for me was the chicken gyoza! The wrapping was pink and the flavor was different from what I'm used to. My one year old enjoyed the XLB pork dumplings. We got two kinds-- the wagyu and the pork. My other kid really enjoyed the popcorn chicken lol. All in all, I would go back since the ambiance and the service and the food were all good! read more

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Overall the food was okay and nothing special. I really liked the har gow but that was the only thing that I would go back for in the future. I would recommend not getting the wonton soup as it was extremely bland and underwhelming. The service was okay. You could tell they were understaffed and probably weren't expecting the crowd they had today. read more

Dumpling Time - Our food: Pho XLB, Har Gow, and Chicken Siu Mai - Asian Fusion Near Me - San Jose, California

I compare this with the likes of Din Tai Fung (Valley Fair) and Dumpling Hours (in Palo Alto). Service was a bit slow. Restaurant is in a good location on Santana Row with parking really close. We used the InKind app for this visit. The pork XLB were standard dumplings with thicker skin, served in those tin foil vessels that cause the dumpling to stick and break open when removing. But the flavor was good, soup could be hotter. The pork potstickers were somewhat unique with the crusted edges. Pretty good. The Har Gow (shrimp dumplings) were fairly standard and similar to other restaurants. Still good. The snap peas were good as well, but would have loved if they were also cooked with garlic, like the green beans. The sesame balls were some of the best I've had. While they took more than 15 min to arrive, they were very good. Could tell they were homemade. read more

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We stopped in after a day out with family. The restaurant wasn't busy so we were sat right away. Our water was nice and helped us by pointing out the popular menu items. He wasn't the most thorough. He took only some of our drink orders and didn't ask anyone else if they wanted something to drink. Not a big deal but a little annoying. Food was brought out quickly. Everything was delicious. No complaints about the food at all. The service was pretty bad. After we finished no one came back to bring us our bill or to ask if we needed boxes. I was so tired of waiting that I just got up and started putting my jacket on. Finally after the waiter said "have a good night" I pointed out I still needed to pay. Luckily for them I am Honest or I could have easily walked out without paying. The good was great but not sure if I'll come back. read more

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The worst experience ever. Isn't this a Chinese restaurant?... I asked if the owner changed because it seems odd to have all these new people. Asked to make a porridge for our baby and typically they would have but was told even their fried rice is premade.... Okay...and they do not have a plain white rice!!! WHAT Asked if tofu is available since they have mapo tofu and was told the tofu is also premade... So what do you make and cook? Xiao long bao, buns and dumplings are all frozen and premade.... Why are we even here... I was quite upset for choosing a wrong place for a holiday dinner with a family. The bill ended up $200 and they charged 6% employee surcharge. Ambiance bas became so messy and clutter. The noodles are so salty. Xiaolongbao had a clear broth come out with no pork fat... Do not come here so disappointing read more

Dumpling Time - Asian Fusion Near Me - San Jose, California

I think the flavors and food was generally good but I came inside expecting authentic Chinese food and I didn't get that at all. The xlb were good but they didn't taste authentic and the sauce it came with was bright red which threw me off. The Beijing noodles were also kinda off in the flavor, although not a bad flavor. The chicken bao was also a good flavor but not Chinese seasoning tasting. Overall a little confused but satisfied. My friend and I were talking about it and she says she has her own category for restaurants like these and calls it Chinese American food. I think of Panda Express for that category and I feel like it's too different. Anyways, I thought the price was also a bit much for the food that I didn't expect so that's why I gave it three stars. read more

Dumpling Time - Asian Fusion Near Me - San Jose, California

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Ordered an array of soup-filled, gyoza, and bao as well as green beans and some fried rice. All was fine but nothing particularly flavorful. Service was efficient if not overly friendly, and place had a sparse, echoey, and a bit cold atmosphere. K-pop dancers on big tv screens with no sound and music that sounded like it was from a Nintendo game. And not cheap. Dumplings averaged about $3 each. Nothing awful, but also nothing that makes me want to go again. read more

I've visited this restaurant twice now, and it's been hit or miss depending on the dish. It's clearly not a traditional Chinese restaurant in terms of flavor, but I give them credit for trying to bridge traditional and modern tastes. Especially catering to the Santana Row demographic. I ordered the same items on both visits (about 6 months apart), the first was dine-in and the most recent was take-out, so my review takes that into account. What I ordered: Char Siu Ribs ($20) - 8/10 Delicious. Classic Char Siu flavor in rib form--clearly designed to appeal to a broader audience. No complaints here, I thoroughly enjoyed it. Maine Lobster Siu Mai ($18) - 6/10 A bit overhyped. The lobster flavor was very subtle, and the truffle oil overpowered it. Using Maine lobster feels wasted here. DT Wings with Spicy Chili Crisp ($16) - 6/10 Fried well, but average overall. Spice was good, but nothing stood out. Chili Pork Dumplings ($13) - 7/10 Decent flavor, but the pork-to-chive ratio was off. Too heavy on the meat. The key is balance. Beijing Noodles ($13) - 8/10 Light and subtle. Don't expect rich, bold flavors or a ton of ground pork, but it works for what it is. Tom Yum XLB ($13) - 6/10 Very bold tom yum flavor--great if you're a fan of it. Personally, I was hoping for a more traditional xiao long bao with hints of tom yum. Just not for me. XLB ($12) - 8/10 Respectable showing. Broth was flavorful, and the wrapping held up well. Not as juicy or balanced as Din Tai Fung, but definitely above average. Har Gow ($11) - 4/10 My least favorite. Likely suffered from being to-go. Skins stuck together and tore easily. Shrimp was basic and under seasoned. Shrimp & Pork Siu Mai ($11, x2) - 8/10 Solid, dependable, and always worth ordering. Hard to mess this one up, and they didn't. Green Beans ($13) - 8/10 Surprisingly good even as takeout. Great flavor and still had a nice bite to them and didn't get soggy. Veggie Spring Rolls ($12) - 6/10 A bit mushy for my taste. Likely overcooked, which took away from the texture. Shrimp Toast ($14) - 8/10 Delicious. This was my first time trying shrimp toast, and it did not disappoint. Crispy, flavorful, and a nice surprise. Fried Rice ($14) - 8/10 Moist and flavorful. Held up well for takeout and didn't feel dry or overly greasy. Solid option if you want something familiar. This place leans more "modern Chinese fusion" than traditional. Would definitely visit again. read more

Dumpling Time - Asian Fusion Near Me - San Jose, California

Been craving dimsum for a while and I've had this place bookmarked for a while. Walked in at 6 pm on a Friday evening and the restaurant was empty except for people dining on their outdoor patio. The space is pretty big and can accommodate multiple parties including big ones. The service was impeccable (probably because it wasn't busy) but every single person that stopped by checked in on us even if they weren't our server. Food: 4/5 The menu is pretty straightforward nothing too crazy it's a single page for the food items and the other side is a drinks menu. We ordered 5 plates of food that came out to around $110. The XLB is nothing too crazy, the skin is pretty thick and they look/taste like the ones you get at TJs so I don't think it's worth the $ for it. Overall the food is pretty decent but it's probably something I'd come back to if Din Tai Fung wasn't busy read more

Dumpling Time - XLB 10PC Combo - Asian Fusion Near Me - San Jose, California

2/5 stars. Not worth the price tag. I came in with high expectations after visiting the SF location, but the food here was bland and uninspiring. The dumplings were especially disappointing compared to what I've had before. Between the lack of flavor and the service needing work, it felt like a waste of money. I'd recommend skipping this location read more

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The interior is decorated very uniquely and nicely. I was pleasantly surprised to see a Chinese restaurant on Santana Row, and the vibes seemed casual enough to go with friends. I also liked how it is affordable for the street it was on and not overly fancy. We were seated on the Patio area and it was nicely heated. I wish the menu had more options. As the restaurant seems pretty new, maybe this will change after time. The soup dumplings and Xiao Mai were not bad but nothing to write home about. The soup dumplings come in little tins which is new to me. I enjoyed the taste of the woodear and cucumber salad. read more

Dumpling Time - Soup dumplings - Asian Fusion Near Me - San Jose, California

Good to have this option when you're craving dumplings in Santana Row. I've been to its chain in Thrive City. This is a more upscale vibe with a large bar area and outdoor seating options. We came for lunch on a Sunday and used reservations through Yelp to secure a spot but there were many tables available inside. Service was slow on this day but the grub was good. We enjoyed the green beans and the crispy chicken wings along with other main stream dim sum fare. Found the cucumbers cool and refreshing. If you like spicy and mouth numbing flavor, try the mapo tofu dish! read more

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I've been to the other two dumpling times and thought it was great, but never heard great things about this location. I thought service was a bit slow as it took a while to get our order, serve our food, and get water. Tom Yum XLB (4/5): Not as much tom yum flavor, but definitely a unique try. Cracking Rock Shrimp (5/5): This was on their seasonal menu and I really enjoyed it. The shrimp was very tender and poppy. The flavor was very explosive too. Wagyu Dumpling (4/5): it was good, but considering the price; it's not worth Shrimp toast (5/5): A classic String beans (4/5): Small portions but was good Overall the food was not bad at all. Although the service could be questionable read more

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Staff was nice. Decent decor. Restaurant wasn't busy. Overall food was at room temperature and lack of flavor. Very disappointing. XLB has very little soup in it and not much flavoring. They didn't serve the traditional ginger with vinegar with it. Spicy won tons had no flavoring and not spicy. Shrimp toast was ok (literally taste like Chinese doughnut top with a shrimp). Har Gow was ehh. I rather go to a traditional Chinese restaurant for dumplings and dim sum for less of the costs and better quality food. read more

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Man, me and my two girlfriends came here with a big appetite and ordered a bunch of different food and everything was mid. We were visiting from SoCal and we had high hopes for this places being as hungry as we were. We sat outside and the seating was great especially being able to check out Santana Row for Super Bowl weekend and the service was excellent. Our server took care of our every need, we loved him!! However, my rating is based on the taste of their food and the food lacked flavor big time. Nothing felt seasoned and the food didn't sit well with us. read more

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Ordered the xlb combo and the mango pudding. Service is fast and friendly. Nice place with lively Ambience read more

Dumpling Time - Asian Fusion Near Me - San Jose, California

The ambiance is nice, with both indoor and outdoor seating areas. Unfortunately, the service was just okay -- we waited quite a while before anyone brought us water. Crispy Rice Stick - 4/5 Really unique presentation. It's hard to say if it's delicious or not -- it's more of a snack than a dish. The texture reminded me of puffed rice, topped with a light sauce. Lamb Dumpling - 5/5 These were excellent! The lamb filling was tender and flavorful, and the wrapper had just the right thickness. Definitely the highlight of the meal. 10-Piece XLB Combo - 3/5 They looked beautiful -- five different flavors, two of each. Sadly, the server didn't explain which color matched which flavor, so it was a guessing game. Each dumpling had broth inside, but overall they were a bit too greasy for my taste. Chocolate XLB - 3/5 Tried sweet XLB for the first time. Not really my thing -- the melted chocolate filling was just okay, nothing special. read more

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