Super helpful with my recent shredding and recycling project. I am returning Saturday, May 2 for…read moretheir special event. Thanks for the Great service!

This place is amazing and has the best customer service. Zakiya and RaeJean are both great and were…read moreso helpful when we stopped by. They helped us find exactly the right storage space and even let us try a couple to find the right one. Everything went smooth and just really could not ask for a better space to store things. Highly recommend this location for storage!

Replied quickly, within an hour. Dennis gave me all the information I needed and answered all my…read morequestions. He did not pressure me into renting a storage unit immediately, just told me to get back with him when I was ready. Great prices, I will definitely be renting a spot when I get my you-know-what together. I have pretty much everything I've ever purchased along with the box it came in

Absolutely predatory business. The advertised, non promotional rate was $142. Within three months…read morethey're raising the rate to $218. These guys will use the inconvenience of moving your stuff against you to hold you hostage to a new, higher rate with no justification. EXPECT TO PAY 50% MORE THAN WHAT YOU INITIALLY AGREED TO.

I have worked with Martin and his crew on at least 10 local moves. They are easy to work with,…read moreflexible with dates, punctual, and do an amazing job. I have had them move items between houses, taking a load one way, then offloading, and then bringing other items back. I have had them move me out of the house for painting and re-carpeting, and then back in again. They have always been respectful, listened to how I want my moves done, and have never damaged anything. I will continue to use them for all of my moves. Thank you for being a business I can trust.

I would give these people zero stars if it was possible. We used them to move us out of our house…read morewhile we renovated the house. They stored our stuff with the goal of moving us back in when the house construction was completed, which took about 6 months. Well, when it was time to move back in, they couldn't locate the major appliances that they were storing, and damage was done to 10 pieces of furniture. Our bar stools somehow got white paint on them. Our dining bench was stored outside or something because it came back to us completely damaged. Our bookshelves are missing the removable shelves, and they are nowhere to be found. When I contacted the owner, he gave me excuses and said the furniture just needed to be wiped down, which was not true. He then gave us lip service and said don't worry, I will take care of you guys... only to be completely silent and unresponsive. If you care about your house items, DO NOT hire these people. They don't care about your stuff, and they charge you an arm and a leg. Stay clear!!!!!!

A temperature controlled, well lit, clean, brand new storage facility!. Everything is fresh and…read morethey have a nice place for you to pull up should you have a moving truck. They use barrel locks on their doors, which I like because no one can cut your lock and take from you. The staff was polite and competent and the prices were way better than other storage facilities near by (I've tried them all in my times here!) I feel my stuff is safe. I'm happy I chose to do business with them.

Zero stars should be an option…read more Facilities look nice and staff may seem friendly, but management is terrible. Stay away from StorQuest Storage. Prices increase frequently (sometimes every 3-4 months), and what is promised verbally is later changed or denied. Once you're in, the rules shift and the customer has no real support. Billing is a major concern: auto-pay charges can be inconsistent, additional fees (including insurance) may appear even if you already have coverage, and refunds are extremely difficult to obtain. I have also seen multiple reports from other customers about belongings being auctioned after short delays in payment, even after years of renting. Do not rely on verbal agreements. Document everything. Consider other options.

First storage unit experience ever and it was easy to get. I signed up online because they had a…read moredeal. I downloaded the app for easy gate access which has worked fine. The size and value is great! Just what I needed.

This place will lure you in with a low rate and then raise it 30-40% every six months…read more Deceptive and unethical business model. STAY AWAY.

I rented a unit at 1st Ave Storage for close to 20 years, and management used to be great there (I…read morebelieve Emmet(?) was the longtime manager there, but he left a few years ago). I just recently moved out, as things have gotten shadier and shadier around there. The security/safety around the building has become questionable, especially with the RV camp out back. With that said--the worst part, frankly, is the owner. Charlie is his name, and he basically refused the pro-rated refund that 3 people working at his facility ALL said I would receive. I did a speedy move out April 16, as the manager there told me I could get the pro-rated refund if I cleared my unit out asap, rather than wait until end of month. Great! Sadly, I never received the refund, and even thought the 3 different employees told me I should get it--Charlie apparently refused to follow through, telling his manager "we don't pro-rate". But... all 3 of your employees told me you do...!? When I asked to have Charlie call me directly, I was told Charlie said: "I don't talk to customers directly." I explained I would warn people on Yelp if Charlie doesn't bother calling me back, and his reply (through his employee, since he doesn't talk to customers): Fine, post on Yelp. Additionally, when I rented a U-Haul from them, the gas tank was not even filled. Apparently owner Charlie keeps just a quarter tank in there, claiming it's due to the RV camp stealing gas. But... he will penalize truck renters if they don't return the truck at exactly the maybe kinda quarter-ish level the tank had. Makes it real hard for truck renters to fill up ONLY the amount they use. Hmmm... SO... Be warned. Charlie the owner does not follow through, and frankly does not step up when he should. I moved to another storage facility that provided better rates in a more convenient location... and a safer location. I didn't realize perhaps the best benefit to moving: not supporting a shady owner. I'm giving 2 stars rather than 1 because of the years of good service I had when previous management was great, the place was more secure, and shady business practices didn't impact me. I guess owner Charlie's integrity was lost in parallel with the decline of the community around there :-\ Buyer beware--think twice before using 1st Ave Storage.

Kim who helped me get my U-Haul was very accommodating. I hope to have people work customer service…read morejust like her. She had me in and then out the door quickly. Storage facility could be much nicer other than that GREAT SERVICE.

Storage Units are pretty much the same. However, friendly…read morehelpful staff make Urban Storage a place I can recommend. Each visit, Peter (and Dylan) were professional, and easy to work with; offering extra touches, (the loan of a padlock over night for a rental truck) and made the experience pleasant and helpful for my client.

Very clean and secure facility. The staff are friendly and were very helpful with my storage needs…read more When I outgrew my unit, I was allowed to upgrade to a larger unit, and they applied a prorated amount of rent from my old unit toward the new one. Occasionally the loading docks can get very busy on weekends, but otherwise access is convenient.

I cannot say enough about Skyway Self Storage, and their level of kindness and professionalism…read more Bobby, the on-site manager, is extremely caring and makes sure to see to it that favoritism is not an issue with any occupants; but rather to enforce a secure and inexpensive storage facility, that is well-maintained. If I had a choice of Skyway or commercial outfits, such as Public Storage, Skyway is indeed well-worth the drive; not to mention, locally-owned. Should I ever need further storage in future, they will be at the top of my list.

Just wrapped up a 6-month stint of storing most of my belongings here while I enjoyed a temporary…read morehome that would never fit all my stuff. Bobby the owner was welcoming, attentive, and held boundaries for the space well. My unit was located near a door I could load in from so that was awesome. Overall my items were safe, kept dry and scent free. No security issues which is important for me. The location of this storage facility is unique as it's located on a hill near a bus stop, so loading from a wheeled cart into your car can be a challenge if you park in the hill spots. The movers had no problems though with their hand trucks, so it's not a huge deal but worth mentioning. There are a few level spots you can park in to avoid this. I would definitely store here again knowing that all is safe and and secure here and Bobby really made it a pleasant friendly experience!

I enjoyed the experience here at the Bellevue location. The staff especially Kim & Steven are…read morereliable & responsive. If I had not moved to a bigger apartment, I would have continued to use their services. Once I become a wine connoisseur later in life, I would definitely use the wine storage.

I had the best service from Steven today! I came in to do a small batch shredding and he was super…read morekind and helpful. He explained that they were a family owned business and his customer service was incredible!

I rented a climate control unit. The unit and halls were very clean. I can appreciate the…read morepreventive measures such as mice traps and moth traps throughout the halls on each floor. Mice go everywhere and seek out stuff (food and bedding material ) everywhere. The employees were professional , knowledgeable, and accommodating. Thank you for the frequent use of the restroom. The restroom was very clean and needed supplies were always stocked. Last, the storage app is a must. The app makes life extremely easier, getting in and out of the gate, to access the elevator, and to access your account for payment. I wouldn't hesitate to use a storage unit again.:)

I normally do not leave negative reviews, but I feel people should be aware of my experience with…read morethis Public Storage location. I was charged a $75 fee because one item was accidentally left outside of my storage unit temporarily. When I questioned the charge, the manager told me it was allowed "per the contract." After reviewing my rental agreement myself, I could not find any language stating that this situation was subject to a $75 fee. I called back and asked the manager to specifically show me where in the contract this charge was authorized. She pointed me to Section 14, but even after reviewing it during the call, there was still no wording explaining that this type of issue carried a $75 charge. When I respectfully pointed that out, the manager became hostile and eventually hung up on me. What is most frustrating is that I have not been able to get any real help regarding this charge at the facility level and now have to escalate the issue to corporate just to try to get answers and assistance. Communication throughout this situation has been very poor and extremely unprofessional.