A clean storage rental space, and very courteous staff to answer questions. I really appreciate the…read morefriendly demeanor of the desk, and the fact that the space is kept clean and tidy.

Reserved a storage unit- they told me they were open until 8 PM but when I arrived with movers and…read moretruck it turned out the office closes as 6.

Met with Tony and he was extremely nice and helpful showing me some spaces and giving me guidance.read more

It was a nice facility but they kept raising my rent every few months, when I moved in I was paying…read more$70/month but after about a year it had gone up to $140/month, citing "This change ensures that we can maintain the high standard of service you expect from us."

I am shocked. I had…read morestored my car there for years when I go on a trip except during covid. I tried to contact them during Labor Day- not realizing it was their holiday. I got a text back saying they had space. I spoke with Dan yesterday - they had space. We firmed it up today... and 30 min later I got a call that they overbooked and dont have space for my car. I am trying to understand- I do not know if my needing just 17 days was the problem or if they didnt check when they said they had space. I always feel bad when business relationships turn out so. I am leaving it as a 3 for an average- I had such delightful positive interactions in past.

Not the cheapest place but they make storing a trailer super easy. I just call when I'm 10 minutes…read moreaway and my trailer is always ready when I arrive in a super to easy access area. Dropping off is even easier, I just call a couple minutes out and the gate is open when I arrive. I just drive in, disconnect and drive off. They are also super responsive to calls and emails. If you need a close by location without any weird contracts with straight shooters, this is your place!

Hailey was an absolute pleasure to work with and made the process feel smooth and easy.read more

Great value, choice of units, climate controlled, close location to residence, clean, well lit,…read morevery secure, has restroom facilities, moving carts available plus extremely helpful & knowledgeable staff. This pertains to the Aurora location in Seattle, WA

My buddy lost a ton of valuable music equipment because the door to this is often propped open and…read morepeople can get in from Portage Bay, too. Do not store your stuff here. It's heartbreaking to lose your musical equipment.

Simply Self Storage is no more - it's now another Public Storage location and for you MBAs out…read morethere, you can dump the stuff that doesn't currently fit into your new life in Seattle in an investment property that's now part of Blackstone's REIT [see, private equity] and feel like a player. Not much has changed since Simply Self changed hands. They assume you're a deadbeat and screw up the billing but with private equity involved, their dunning emails are a little slicker and a little friendlier. You *have to* download their app in order to sign your contract or membership or whatever they call it. When my payment didn't make it in on time thanks to Chase and Jamie Dimon they jumped on me and rather than go through the sorting hassle, I simply paid the bill twice. A human called shortly after about my bill and found my two payments. I said just add it to my account...ciao. This pays me up thru January. But this very day I got an email with my balance due for December. Oh, please... Their "chat bot" must have been out to lunch so I left a vm for the Market St. "property manager" to explain that I'm paid up thru 2023. But I'm tired of this stuff and for paying over $100/mo. to store artifacts that are weighing me down anyway. I'm going to get the boxes, go through them, give or throw away whatever's in there, and quit my job as archivist for family memories. As I do I'll remember Robert Herrick's wonderful 17th Cent. poem, the only English-language poem written in monometer, or so I've heard: "Thus I, Pass by, And die, As one, Unknown, And gone."

I've been a customer of Cube Smart, Ballard, for several months and am impressed by the efficiency…read moreand sense of responsibility of Lisa, the manager there. (I think it's Lisa, and not Liza.) Back in September, she called me to let e know I hadn't properly locked my storage-space door, and when I got there to fix that, she gladly accompanied me up to show me how the locking works. I really appreciated the vigilance, because I had been there only the day before. Obviously, Lisa was checking to make sure things were locked up right. I see by other reviews that some people have had problems, and I can't speak to that, but compared to the storage company where I, myself, last rented a space, Ballard CubeSmart is many cuts above.

they hate to pay for any extra help , the door is locked for hrs in a day while we all stand…read morethere..rates jack up so incredibly quick sometimes its like you can barely walk away before a letter arrives demanding much more..if you spend any amount of time reorganizing , forget about the one single restroom staying functional...from what I've heard , this outfit makes more income than any speculation could answer on the amount, and yet a 1st class mess ..

I have a 70sq ft unit. I entered at $151/month in January 2025. May 2025 they raised it to $193…read more December 2025 they raised it to $220. An increase of 45% in one year. There are currently 120sq ft units listed at $156/month. If you are 6 days late, you face a fee of $44. If you are 30 days late, they begin the auction process in which case you have to pay a $200 fee. They are more interested in getting you in cheap, raising your rate quick and forcing evictions for quick turn around. As the manager told me, "Storage isn't meant to be a long term thing, you're only supposed to be here for a few months. We have people with the same size unit as you that have been here for years that are paying $400-500".

After 12 years of having a storage unit and mailbox there, after the place was sold to SecureSpace,…read morethings changed to the worst. Frequent rent increases made it very unaffordable, I moved out of the storage unit, but kept the mailbox. Recently, I got an email saying I was being EVICTED from the mailbox. After several phone calls, I got an answer "that USPS has decided that SecureSpace nolonger qualifies to be a mailbox service". I called USPS, they said they did not disqualify SecureSpace. So, was i lied to? Major inconvenience to get a new mailing address. 12 years of being a customer, and I get corporate b.s. After being "evicted", I still got a bill for the following month! My experience since SecureSpace has been very poor, bad communication and lies. Very unprofessional and unorganized.

Hailey helped us get a storage unit in a pinch, and she made it all go smoothly. We came to Seattle…read morefrom SJ Island to help move a family member, and the unit we reserved with another company was inaccessible. We were on a very tight timeline and Hailey and Metro Heated Storage saved our day. Hailey was so kind and professional, and the facility is nice and clean, and easy to access. Also, the price of the unit was a little less than the one we reserved elsewhere. I highly recommend this business!

Terrific storage facility - clean, well lit, safe. Polite and helpful management team and front…read moredesk staff. Highly recommend!

The manager is one of the most helpful and friendly people I know. Always there to answer a…read morequestion.

Plan on paying twice as much as your initial move in price if you plan on staying there longer than…read morea year. From Feb 2024 my rent for a 10x20 went from $185 to $389

This location is consistently not open on time on weekends. I waited outside for almost a half hour…read moretoday. Because of this, I've had to change my schedule and have even lost clients when I couldn't access my equipment. I run a business, and when I can't get to my tools, I can't do my job. Their failure to open on time is costing me money.

Straight up no frills storage, the way it should be. Its not where you're gonna keep the family…read morejewels or your climate sensitive hippie furniture. But if you have a few extra boxes or just need to rent a space to store your stuff in the middle or at the end of a move, its great. Helpful staff and they have a forklift on site to assist with heavier loads in the upper spaces. Best of all, no contracts. You start month to month and that's how it ends. Its all very basic and while not upscale, far more affordable and a good secure storage spot in Seattle.