E Z Frame Fixer

I have been going to Optique for years. I loved it when Amy was there she would always work hard…read moreto keep my price down. I recently went there only to find out new management. They charged me $1245.00 with insurance for a new pair of frames, lenses, and computer lenses for frames I already had. That manager took 1 1/2 hrs to input my prescription. I think he screwed the price and the prescription. Then I pick them up and I see better out of my old glasses than the expensive ones. Now, I have to go pick the glasses up make an appointment with my eye Dr. and then take them back. This has been a bunch of time and gas....oh and by the way I asked for my money back to go elsewhere...NOPE. DO NOT EVER GO THERE WITH THIS NEW MANAGEMENT, he's an ass.

I sought out Optique because of their vast selection of modern frames and cutting-edge technology…read more(I can't have my pupils dilated, so imaging is a necessary work-around for me), but it's their incredible staff that brings it home. They have helped me fit and repair sunglasses I didn't purchase from them on multiple occasions, order contacts within record time, and the doctors are so thoughtful without ordering any unnecessary tests. They really do check all the boxes!

The whole team in sunglasses.

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Gene Rogers Optical

4.8(263 reviews)

7.4 mi

This is one of those places you really hope to find when you want the absolute best service. I came…read morehere after the highest rated shop didn't have what I needed. Saved me a lot of money and time. Not only that but I left knowing my money and time was well spent. This guy really knows his craft. Come here before you spend a ton of money to a big corporation that hires little kids that don't know what they're doing.

Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

Glen cutting lenses

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Meet Kyle, Gene's son.

Great Hills Eye Care

4.7(147 reviews)

10.0 mi

I had my eye exam appointment yesterday --my first time visiting this clinic--and I can only say…read morethat I had a wonderful experience. I was treated with kindness all the time. The assistant and Dr. Raymond Carneglia explained everything regarding my results. I arrived 5 minutes late and left the clinic about 20 minutes later. Easy, fast and great.

$268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

$Great Hills Eye Care - Friendly service using digital refraction technology$

Friendly service using digital refraction technology

Our advanced Optos Retinal Imaging allows our doctors to monitor your eye health without the need for dilating drops.

$Great Hills Eye Care - Making your visit easy and accurate with digital refraction and Optomap retinal imaging$

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Making your visit easy and accurate with digital refraction and Optomap retinal imaging

EyeJoy

4.6(179 reviews)

4.7 mi

My husband and I go to this eye care place bc we feel listened to and cared for by Dr Park. It's…read moreprobably best to use the past tense now. The last time I visited I had a different doctor whose last name was Tran. She had great Google reviews but my experience with her told me a different story. She came across as she wanted to get rid of us and had very poor communication skills including listening or delivering messages. Very impatient, disrespectful, and rude. Just plain unprofessional. This place lost the two customers on that day.

The best staff! Glasses are great quality. I have always had very thorough exams, suuuuper patient…read morestaff explaining all the nuances about eye insurance, and they offer additional testing (that has gotten better over the years) to ensure my eye health is as good as it can be.

3.3 mi•Bouldin Creek, 78704 (South Austin)

Inside the exam room from the chair

Part of the collections in the front of EyeJoy

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Look + See Vision Care

4.7(201 reviews)

I have had 20/20 vision my whole life and then about two years ago, I started using +1.0 readers in…read moredark/dimly lit areas as well as for reading fine print. I have zero experience with glasses and contacts so I did not know where to go and chose Texan Eye Care where I felt they did a thorough job. Needing a checkup a year later, I started reading reviews and Look+See had the highest ratings on Yelp and Google in the '04 area, plus I live right around the corner, so it was a no brainer. I thought Texan Eye care did a thorough job, but Look+See exceeded my expectations. Being equipped with the latest technology, they conducted several eye scans as well as eye tests and I felt comfortable with every member I engaged with. Dr. Bailey was easy to talk to and I appreciated that he talked to me in layman's terms. Thankfully, I do not need more than prescription readers so I purchased a very stylish and affordable pair from their clinic and I'm actually looking forward to wearing them.

During my eye exam with Dr. Tammy Vo, I mentioned to her that I was using natural chamomile eye…read moredrops. As soon as I said this, the doctor tried to hold back her laughter, then turned to her assistant and shared a mocking laugh about the drops. In that exact moment, I knew I had chosen the wrong provider. I expect to be treated with respect and professionalism, regardless of whether a provider agrees with my choices.

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Eye Capitol

4.8(206 reviews)

1.1 mi•East Austin

I cannot express fully how amazing this optometrist office is!…read moreFrom scheduling and on is A+. I wish I could give ten stars. Dr. Shah is absolutely fantastic. Extremely thorough and caring. She takes the time to explain everything and address concerns. They use state-of-the-art testing systems that are so futuristic and accurate. I love technology. I seriously have never had an eye exam like this before. The technician (Alejandra) who assisted was professional, kind, and caring just like Dr. Shah. The front end staff are phenomenal. Shoutout to Amy and Comet at the front desk. The office manager, Rubi is so sweet and her customer service is excellent. Speaking of excellent customer service, April is stellar! She helped me with insurance processing, picking out just the right frames, and getting me all the bells and whistles without any hardcore upselling (I despise going to places for an eye exam where they make you feel almost forced to buy frames from them). I've never felt more at home or been out more at ease. I had some concerns about my right eye and Dr. S. astounded me with her knowledge and again, care. I'm looking forward to seeing everyone again when my new glasses arrive.

Dr. Shah is truly amazing! She is extremely smart, thorough, and takes her time to explain things…read moreto you in language you can understand. The administrative staff is also on point. I highly recommend this practice.

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Lone Star Eye

4.7(203 reviews)

10.0 mi

**Updated Review** I…read morehave been a patient here for many years back when it was Lone Star Eye, but since the transition to MyEyeDr., the service has completely plummeted. I had my annual eye exam here on July 9 and placed my contact lens order right there in the office. During that visit, I explicitly told the staff that I needed these lenses before an upcoming business trip. It has now been nearly three weeks, and my order was completely lost in transit. What makes this unacceptable is that nobody bothered to notify me. I only found out after repeatedly calling the office myself to chase down updates. They appear to only have one or two people staffed at the front desk, which is clearly causing a massive administrative bottleneck. I do not know if the issue is a lack of training or a total breakdown in their new corporate systems, but leaving a long-term patient stranded without vital corrective lenses right before a work trip is a massive failure. If you value communication, reliable ordering, and basic customer service, look elsewhere in Austin. The current management is dropping the ball.

Excelled doctors and opticians that spent so much time with explaining everything to me. The staff…read moreat the front desk were wonderful as well. Just moved to Austin and finding new doctors can be daunting but I felt right at home here.

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Austin Eye

3.8(185 reviews)

5.0 mi

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

Austin Eye's Eye Care Team (Left to Right): C. Maxwell Medert, Katherine Elkins, Shannon Wong, Ashley Deese, John Odette, Christina Wenn.

Shannon Wong, MD

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John Odette, MD

North Austin Optical

5.0(29 reviews)

7.8 mi

Mr Riggs is very personable and knowledgeable regarding eyeglasses and vision. I would trust his…read morerecommendations. He figured out what was wrong with my prescription and guaranteed my eyeglasses were made to my satisfaction!

The degree of experience and caring is unparalleled at North Austin Optical. The professionalism…read moreand the lack of pressure is unparalleled.....most businesses just want to rush you through so they can quickly ring the cash register and bring on the next sucker.....It's not like that here!

2.9 mi•Warehouse District, Downtown

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Westlake Eyecare

3.3(43 reviews)

Kim was a life saver!! Out of town and needed a few days worth of contacts to hold me over. Such a…read moresweet and amazing team. Thank you!!

They cancelled last minute when I already took off work. Super unprofessional. DO NOT GIVE THEM…read moreMONEY

Delivering the very best in Vision Care and Eyewear Fasion

Thank you Westlake Eyecare for taking care of my trip to the city of Miami! I received tons of compliments!!

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Lupita G., Lead Optician

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Kim F.

0

7

0

2 years ago

I have had 6 pairs of glasses repaired here over the past couple of month - everything from just tightening frames when the lenses were falling out to replacing nose pads and fixing a pair of Bulgari sunglasses that even the manufacturer was unable to repair. I highly recommend. As noted, he's at 2513 Diaz St 78702, on the left right as you enter Dan's barber shop. read more

Kathy H.

81

8

36

9 years ago

Saved my life in less than 20 minutes highly recommend this business five stars +5 stars

Donald L.

25

65

1

2 years ago

Very friendly and helpful. Great experience. Reasonable price. Could not be better.

Mauricio B.

0

3

0

12 years ago

Quick service, reasonable price.

E Z Frame Fixer - opticians - Updated October 2026

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Gene Rogers Optical

4.8

(263 reviews)

This is one of those places you really hope to find when you want the absolute best service. I came…read morehere after the highest rated shop didn't have what I needed. Saved me a lot of money and time. Not only that but I left knowing my money and time was well spent. This guy really knows his craft. Come here before you spend a ton of money to a big corporation that hires little kids that don't know what they're doing.

Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

Quality Vision Eyewear

3.9

(31 reviews)

A very indifferent atmosphere in not listening to or being attentive of customer's needs. They…read morepigeon hole customers into decisions that are best for Quality Vision Eyewear and not the customer. Borderline scam operation. Most are too unaware of the tactics used against them.

10/10 experience and service everyone was so helpful and kind!! Always easy to pick up my contacts…read moreand place an order!

Optique

3.9

(7 reviews)

Go get your eyes checked! If you do, check out Optique. They…read moreoffer a wide range of boutique eyewear. Dr Shafer and team are very personable and knowledge. Huge shoutout for hooking me up some sweet tinted glasses. 20/20 Glasses

I wouldn't recommend this optometrist for contact lenses. My boyfriend paid about $200 for an…read moreevaluation, but they refused to release his prescription unless he completed a required "training class." The class was extremely unhelpful. The staff member didn't demonstrate anything, gave minimal instruction, and mostly offered negative feedback. When asked to show how to do it, he pulled up a 10-second YouTube video. I ended up teaching my boyfriend myself while the staff member sat on his phone. If you're going to require and charge for a class, it should be taught by someone who is actually engaged or don't require it at all.

Austin Optometrists

4.2

(163 reviews)

Great service! Adrian helped us so much, he was fast and very efficient! I will go back for any…read moreglass work I need in the future.

Clean facility, kind and efficient front desk, very knowledgeable yet quick optometristread more

Bella Vision

4.4

(28 reviews)

It's my personal point of view that this office has gone way down hill in recent (post pandemic)…read moreyears. I started going to Dr. Le at some point in the early 2010s and would have had nothing but rave reviews for years. I wish I had posted a yelp review back then because it would have been great. Unfortunately I am not able to provide such positive feedback in 2026. I wish I could give negative stars. The culture of the office changed. They stopped opening on Saturdays so that employees could "spend time with their families". That sounds nice but in these dark times "family values" is unfortunately coded to some pretty vile political rhetoric. The front desk staff is also simply not as good, communicative, or personable. One associate actually broke my glasses. Fortunately I was there getting new glasses, but I would have liked to hold on to the old ones to have as spares and because they were cute frames. (They do still carry a very nice selection of frames.) The Dr. loaded me up with sample contacts which was very generous (and perhaps compensatory for the frames) but I think the prescription is a little off. Actually I think the prescription on my new glasses might be a little off too which leads to the final complaint: I feel that the quality of care declined in recent years. At my final visit I was actually having an occurrent vision issue which seemed to be ophthalmological in nature and the Dr. was completely blasé about it. She flashed a light in my eyes and said everything was fine. Honestly it was hard not to take her attitude personally. -10/10 do not recommend. There are other options in town. I need to find a new eye Dr. but this last experience has left me hesitant. Thanks for that.

Very friendly staffs, the doctor gave comprehensive exam with simple and detailed explanations…read more The store has several hundreds stylist eyeglass frames. One of the best optometry practice in Austin.

Spectacle Eye Design

4.6

(34 reviews)

I saw Dr Tam at the Walmart Vision Center in Manor. I was not a current client, but my daughter had…read morean emergency need for contacts on a Saturday, and her regular optometrist was closed. Dr Tam and his staff were caring and concerned, and without hesitation gave us a temporary supply of contacts to get her through until she could see her optometrist. I was so impressed with their helpfulness and friendliness that this office will now be my primary care vision provider. Thank you!!

Ooh la la. Check out DITA brand sunglasses…read more... This place is very boutique with lots of fun, colorful and designer frames not one is alike. The variety is great and you will surely find something to make you happy. The staff is very fun, knowlegeable and can really help pick some frames that suit you. Dr. Tam has the latest in eye technology and is very helpful in getting your vision needs met quickly. They take most major insurance too. If you need an appointment call them they have very flexible times. I can't wait to get my fun glasses :)

Lakeway Optical Shoppe

3.8

(8 reviews)

•$$$

On 10-30-19 I left my new frames with the optician to have new lenses put in. My frames were not…read morepurchased there, but in another country while on vacation. I was told that the type of material may be damaged when lenses placed, they were not, and the optician broke the arm while trying to mold them. They cracked in two! She handed the broken arm back to me without a single "I'm sorry", and she was sure I could find a US distributor to replace the arm. I spent $500 on lenses, waited until March to receive a new arm from the manufacturer, and I won't ever go back here again. I own my own business and I would never treat a customer with such disdain and disrespect. I'd be out of business. It's a shame, the eye Dr. was pleasant and thorough.

This place ROCKS! I was experiencing a stye on my left eye and called the staff to get some help…read morewith care for my eye at home. The staff called me within an hour gave me instructions for taking care of my eye at home. It turned out that I followed her instructions and my problem is resolved. I am very thankful and blessed with the staff of Lakeway Optical. L Jordan

Bristol Family Eyecare - Lakeway

4.3

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Everything about this practice is great. Friendly and professional staff, highly competent, great…read moreframe options, and best of all, timely and responsive.

Bristol Family Eye Care was able to fit me in after I lost my glasses and need to update to…read moreprescription. Their staff was very friendly and the new glasses are excellent. They were even able to help with custom fitting. Excellent experience all around.

Ranch Road Vision Source

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