Joe and Joseph came for the estimate and thouroughly gave us options as to what would be the best…read moreway to install central air on our 100 year old house with all plaster/lathe walls and ceilings. We couldn't be happier with the results after the install. They cleaned up daily. Very professional and top notch system installed. I would highly recommend Comfortable Design for your HVAC needs.

Don't ever do business with them. We had them out to check our thermostat and they fixed the…read moreprogramming. They were there for 30 minutes as one guy just watched the other work. For 30 minutes of work I was presented with a $410 bill. Beware. There are many other HVAC companies that will give you a reasonable price.

In October of 2024, I had Stepp Heating and Cooling installed a complete unit in my home in…read moreMiddletown. Jim from Stepp Heating and Cooling installed a new all electric heating system. The Air Handler and Outside Heat Pump. Jim installed the unit in a day with no issues. His work is highly regarded and the installation is clean. His price is really reasonable. The most important aspect of the service was he cared about the customer. This month I had a service call on a Sat., and Jim was at my home on Sunday to resolve the problem. Listen to ME. When you need heating and cooling work done it's hard to find a trust worthy contractor. But Stepp Heating is reliable, honest and dependable. Call him for all your Heating and Cooling issues. Thanks Steve Jefferies Thanks Steve Jefferies

I am a customer for life. I called James Stepp when my furnace wasn't working right. He came…read morequickly and found the issue left by my previous heating contractor. He promptly fixed it and the cost was very affordable. I've had him back again to do some duct work. He does excellent work and is very personable. I highly recommend this company.

These two guys are AWESOME!! I saw many of my neighbors recommended them on NextDoor and Facebook,…read moreso I messaged them about pricing. Their estimate was more than fair and they squeezed in this job quickly so I could get water connected to my fridge and freezer in my new home. It turns out their pricing was even better when it was all said and done, since the job wasn't too complicated. I would've paid more in consultation fees if I had used the larger companies in the area!!! Keet Plumbing's prices are more than reasonable. We will be giving them a call for other projects around the house!! HIGHLY recommend

Bill was awesome! I asked in a Facebook Group who I should use and his name came up a few times…read more He did not dissapoint... Bill was super responsive and ran out the same day and took care of the issue. ...an issue that a previous plumber had not been able to complete. Bill did it in a snap and saved me a bunch of money. Highly recommend Bill and his team!

Expect NO reply or care from this company. I chased them…read morelonger than I should. Joke of a company and business motto They don't deserve the one star

Quick replies, helpful office staff, knowledgeable skilled plumbers -- all around great service!!read more

Our water heater went out and we called All Mechanical Concepts. They arrived on time and price was…read moregreat! Very knowledgeable. He even pointed out something else in basement that we needed to fix. We were very pleased with their service and thankful that he told us about other item we needed to fix. We will be calling them for all our HVAC and plumbing needs! Highly recommend!

Have used Central Penn for both preventative maintenance and plumbing repairs, and they are very…read moreprofessional and note pricing up front. Based on previous experience and calling around to other plumbers, I believe their preventative maintenance is reasonably priced ($125 for 'spring maintenance'). For repairs, they charge a 'trip fee' ($65 at the time of this writing) just to come to diagnose the problem, which again, is about in line with industry standards (some plumbing companies I called were a little cheaper while others were more expensive), though I did find one area plumbing company that will waive their trip fee if they do the repair (David Long in New Cumberland). To me, that's the most reasonable policy. We recently had Central Penn come out to the house due to an issue with our shower plumbing. The handle to turn the water on/off became impossible to turn in one direction. The issue was diagnosed as a bad cartridge, and the technician had the correct part to fix it, which he did in about 15 minutes. At the same time, we had him check our kitchen faucet, which had also had some leaking. This got a little more complicated because of a 'nut' that wouldn't release (no fault of Central Penn), and the technician had to call the manufacturer for instructions because the faucet was under warranty. Acting upon those instructions, we had to wait a day or so for a part to come in, and the initial attempt to make the repair failed (as the technician had suspected it might), so the tech called Moen again to get a different part. Unfortunately, at this point, the kitchen faucet was no longer useable. To make a long story short, due to a large party we were having over the weekend and the lack of availability of a tech to fix the problem prior to said party, I ended up doing the repair myself with the part Moen had shipped to the plumber (I live about 10 minutes from the business, so was able to pick it up), and ultimately, I paid Central Penn about $330 and the only thing we had to show for it was the repaired shower handle (again, a 15 minute job). Throughout the process, the technician was professional and worked with the manufactuer directly rather than making me contact them, which was appreciated, though I did end up having to talk to them myself to get the parts delivered prior to the weekend party (not knowing Central Penn wouldn't be available to do the fix until afterward). In summary, Central Penn was quick to respond to our call, very professional, and discussed pricing up front, but in the end, we paid quite a bit of money and had little to show for it, so we'll probably give someone else a try next time those dreaded words "honey, call the plumber" are uttered in the house. In general, a cheaper route is to use a plumber who is not part of a larger company, but then you will likely not get the response time required to fix the issue quickly. Update 4/14 - Owner of the company, working with Moen, has offered us a new faucet free of charge because he wasn't happy with how this situation was handled. It's the effort companies apply in trying to keep customers happy that separates one from another. Don't know if we'll go for the new faucet, but I've changed my previous opinion, and we'd certainly be willing to use Central Penn again.

Years of solid service, then one maintenance visit, $5k in avoidable damage, and selective silence…read morelater... I used them happily for years on a bi-annual plan with zero issues and would have recommended them without hesitation. That changed after our late-January routine maintenance visit. Shortly after, the AC froze for the first time ever, thawed, and flooded the hallway with significant property damage. A second Central Penn tech came out, flagged restricted return airflow, and recommended adding another return. We got the estimate, requested minor changes for a revised quote - and never received one. During that window of waiting on the quote, the unit froze a second time. Only then did I bring in a 2nd independent licensed HVAC contractor, who discovered the blower fan speed was set incorrectly for the system. Combined with the restricted airflow from the vent being bolted and taped shut, this incorrect and overlooked fan speed was gradually destroying the equipment. Two unit freeze-ups, two Central Penn visits, property damage and two additional visits and repairs from a 2nd contractor left me roughly $5k out of pocket for problems that appear to have started the moment their first tech left in January. * First tech left the filter access door taped and bolted shut, restricting airflow. * Second tech correctly noted the restricted return air but somehow never noticed (or checked) that the blower fan speed was set incorrectly for the system (which one can only assume was correctly set prior to the January visit). At that visit I was given no warning to stop using the unit or any indication that continued operation could cause further damage as every previous visit stated the unit was in correct working order. * When I followed up via email afterwards with a full overview of the situation, they agreed to refund their follow-up visit to the bi-annual maintenance check (which I'm still waiting on the actual money from) I simply asked whether bolting/taping a filter door shut is standard procedure and whether techs routinely verify blower speed. That email has now gone 2+ weeks unanswered. Hard not to read the silence as an unwillingness to acknowledge either issue because of the liability it would create. I'm not asking for perfection. I'm asking that multiple paid maintenance visits catch the obvious things that can destroy an HVAC system, let alone most likely having the techs creating the issues, and that a long-time customer at least get a straight answer when things go sideways. Neither fully happened.

They replaced our furnace quickly and at a better price than the previous one. They are…read moreknowledgeable and skilled professionals. We will definitely be calling them for all of our home repair needs.

They were lifesavers They came in 95 degree showed up on time and installed a new central air unit…read moreas well as a furnace fir around 4000. They were honest and thorough and even had bulk items picked up the same day.They cleaned up afterwards and worked well into the evening to ensure we had ac before they left then came back next day on tim to finish. We are pleased and we highly recommend. I am not someone who hands out 5 stars lightly. Michelle