1. Legacy Comfort Systems

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Harrisburg, PA

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Legacy Comfort Systems

5.0 (8 reviews)
Closed • 7:00 am - 7:00 pm

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5 years ago

Just had a mini slit installed so haven't run it much but as far as service and communication goes these guys are the best!!!

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Brandon Carey

Brandon Carey

(10 reviews)

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

I was quoted a price for the job the job ended up taking 3 and 1/2 weeks to be completed had a…read moreconversation with the owner Brandon he refused to try to negotiate a discount on the service because of the length of time taken to complete the job stormed out of my house giving me the middle finger telling me I'll regret it this is no way shape or form how an owner should be acting in a business. No business owners should be threatening a client customer or any person for that matter I would highly recommend choosing another company over Leaps and Bounds any day of the week poor communication Korn negotiation poor ownership management unacceptable Behavior of an owner

UGI Heating Cooling & Plumbing

UGI Heating Cooling & Plumbing

(5 reviews)

In 2020, I contacted UGI about installing gas service. I had previously reached out to them and…read morethe cost would have been $800. This time, the line was free as long as gas appliances were hooked up within a certain time frame. We had two huge oil tanks in the basement and the oil furnace was large; all of these were removed. The estimator was fabulous and described how all the work would be done and how long it would take. The installation went pretty well but for some reason, the crew put the meter directly in front of the our driveway water spigot. The estimator came back the day of the installation and seemed as perplexed as me so he got a pipe wrench and removed the meter and reversed its position to effectively move it about a foot. The fellas who came to the house to remove the old furnace and replace it were incredible. It happened to be one of the hottest days of the year and I was working from home and didn't like the idea of being without air conditioning while they replaced the furnace. No worries: from the time they began work, at 8am, until the new furnace was installed and the air conditioning was working, was less than two hours. I was hugely impressed that those gigantic oil tanks were removed up the interior steps and out the kitchen door. They were even larger in appearance in the driveway than they looked in the basement and I am grateful to have them gone. Anyway, things went well. The estimator came back to check on the progress throughout the day of installation and came back afterward to make a small adjustment at my request. Oddly, the condensate pump on the furnace stopped working while we were away on vacation so we came home to a sweltering house. I called UGI and within an hour, a technician came, diagnosed the problem, and replaced the pump. Switching from oil to a high-efficiency, multi-speed gas furnace has been the most-sound investment in the house. The new furnace works reliably, quietly, efficiently, and provides more comfort than the older one -- which was still in great condition -- I just wanted to switch.

A big shout out and thank you to UGI. Robert the initial tech, Andrew, Denis, Trevor, Brian and…read moreRobert the manager all worked together as a team. Thank you for taking care of business and getting our problem resolved...... thank you for not trying to sell us more than we needed.....thank you for being consistent in your communication... You made it happen together. Job well done.

Legacy Comfort Systems - hvac - Updated October 2026

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