Total rip off. Have a computer pad and say the program says you system rated at a D-…read more A less than 5 year old A/C system that is working fine. Threw the 2 stooges out. Get ANYBODY ELSE!

I purchased a service membership with Home Climates for my Navien boiler and had Home Climates…read moreperform annual maintenance on October 12, 2023. I paid Home Climates $19.90 per month in a membership fee for annual service. Five weeks later, on November 22, the boiler stopped working due to an ignition failure. Home Climates came to fix it and billed us $289 to fix (see invoice). When I complained, they said I got a discount and if I wasn't a member, the service call would be $499. Actually I paid $528 for the call [19.9 x 12 months = $239 + the $289]. So what was the purpose of the membership and annual maintenance if not to ensure that the furnace will work through the winter? The part and labor for the igniter was guaranteed for 5 years per the invoice, but this was the second time in two years that they had to replace it. I never received a copy of the invoice for the first replacement and I had to request a copy of the most recent one on 11/27. The technician informed us that Navien told him that part should be replaced every 2 years, however, Navien tech center denies that. Even so, I question why it wasn't replaced on October 12, 2023. The part was covered under warranty! This boiler was installed new in January 2021 so it is less than 3 years old. I canceled my Home Climates membership after this, but I will hold them to that 5 year parts and labor for the spark igniter. Something certainly is wrong with their billing.

Poor staff communication. The price was higher then the competition. I felt like the employee…read moredidn't wanna be there. Service was incomplete. I would recommend a different company.

In Central PA I would, and will keep my business with this company. From the time it took to get…read moreto my house, the professionalism and friendliness of both the technician, and customer service it was unparalleled! Even better, I paid half as much if not even much more, than the brands I see on TV daily!!! When it comes to HVAC in the future I know where I will call!!!!

Leo Kob recently came out to our residence to troubleshoot an A/C issue. They diagnosed the root…read moreproblem as a bad compressor and proceeded to quote us for an entire system replacement, including a $650 "smart thermostat", to the tune of over $9,000, even though we clearly stated we will only be at the property for less than a year. We called a second HVAC company to come out for another opinion and a day later their diagnosis showed the compressor to be working and operating within normal operating parameters, and the system to be free of any refrigerant leaks. 30 minutes later our A/C unit was back up and running (after a minor component replacement) for a small fraction of the cost of a new system. Buyer beware - do not put your trust in this company - always get a second and even third opinion when dealing with systems of this magnitude. Either the technician was grossly incompetent or was instructed by ownership to purposely mislead us into thinking we needed a brand new system. This company's salutation states "Your Friends at Leo Kob Co." These people are NOT friends, they are an HVAC company that has totally lost my trust. I will be doing business elsewhere.

Leo Kob recently installed our heat pump and both their office staff and their technicians were a…read morepleasure to deal with. We are happy with the new heat pump and feel assured that they value us as customers and will continue to provide excellent service.

Our ac stopped working and it was 100 degrees outside. Mark was prompt and quickly diagnosed our…read moreissue and fixed our ac. Thankful that I found a honest business. We will definitely use Mark again for our heating and home needs.

This business has been handling our plumbing, heating and air conditioning since we moved here in…read more2016. Reliable, always on time. They work clean and are very professional. They were here on the spot when our furnace failed last October in the midst of the pandemic. Installed new equipment in just over a day and had us back up and running. Fair pricing also.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

I was quoted a price for the job the job ended up taking 3 and 1/2 weeks to be completed had a…read moreconversation with the owner Brandon he refused to try to negotiate a discount on the service because of the length of time taken to complete the job stormed out of my house giving me the middle finger telling me I'll regret it this is no way shape or form how an owner should be acting in a business. No business owners should be threatening a client customer or any person for that matter I would highly recommend choosing another company over Leaps and Bounds any day of the week poor communication Korn negotiation poor ownership management unacceptable Behavior of an owner

I have used James K Allwein several times and it has always been a good experience working with…read morethem. They replaced my entire heating and AC system and also my hot water heater. Their technicians are always professional and seem to be very knowledgeable.

Owner is unstable and psycho. Worked for 30 minutes and billed 2 1/2 hours without fixing the…read moreproblem. Installed and charged for parts that were not needed. AVOID THIS COMPANY AT ALL COSTS! i WOULDN'T SEND MY WORST ENEMY THERE.

Such an awesome small business to support I have lived in my house for 16 years and they have…read moreserviced me since the day I moved in. Always on time for appointments. The service is too noch! I would recommend them to anyone using an oil in there home.

Always prompt and great service. Repair was completed successfully and technician was friendly…read more I've had to use their emergency services in the past as part of our service contract and they are always prompt and able to respond in a timely manner and fix the issue the first time.