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Browns Building Services LLC

5.0 (1 review)
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11 years ago

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Legacy Comfort Systems - Hyper Heat System

Legacy Comfort Systems

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I've owned this 100-year-old house since it was a 70-year-old-house and, as you might imagine,…read morewe've had a few professionals at the house over the years and we've learned a bit. In this case, we needed to replace a natural gas hot water boiler and the water tank connected to it and we hired LCS. LCS had glowing reviews here on Yelp and I hoped they were true when we decided to hire them. I can say now that those reviews weren't glowing enough. LCS's attention to detail and their commitment to the quality of their work is amazing. Three anecdotes to give you a feel: 1) They were to arrive on day 1 of a 2-day installation at 8:30 am. They arrived at 8:33 and the first words out of their mouth were a sincere apology for being late. 2) At the end of the job, they found that the thermostat they had was not the one they ordered, and they asked to stop by the next day to install the correct one. While here the next day, they noticed a drip from the exhaust vent that that might possibly hint at a thing that, someday, in the exact wrong conditions, could possibly cause a problem with exhaust pressure. And they then spent the next 6 hours very, very, very slightly rerouting the exhaust to correct that fault. 3) Later that same day, at supper time, the new thermostat - which was working fine when they left - failed; it wasn't demanding heat. I called and they were back within 20 minutes with a new thermostat. The system has worked flawlessly since. These guys are a small locally owned small business. Just some guys trying to make a living. Jason, Jonathan and Patrick are the ones I know they're legitimate, honest, responsive professionals who are trying to do it right. Reward them.

LCS did a fantastic job replacing our old oil furnace and central air HVAC systems. From the first…read morevisit I could tell Jason knows his stuff. He explained everything in layman's terms and made sure I understood what was going to happen. After selecting LCS we were pleased in how quickly they were able to get the job scheduled and completed. Our new Heat pump system is so much better than the old oil system. It's quiet, efficient, and does not have that smell. Jason, Pat, and John worked well as a team each getting their part done and letting me know along the way how the process was going. I am really happy with our choice to go with Legacy Comfort Systems and you will be too.

UGI Heating Cooling & Plumbing

UGI Heating Cooling & Plumbing

(5 reviews)

In 2020, I contacted UGI about installing gas service. I had previously reached out to them and…read morethe cost would have been $800. This time, the line was free as long as gas appliances were hooked up within a certain time frame. We had two huge oil tanks in the basement and the oil furnace was large; all of these were removed. The estimator was fabulous and described how all the work would be done and how long it would take. The installation went pretty well but for some reason, the crew put the meter directly in front of the our driveway water spigot. The estimator came back the day of the installation and seemed as perplexed as me so he got a pipe wrench and removed the meter and reversed its position to effectively move it about a foot. The fellas who came to the house to remove the old furnace and replace it were incredible. It happened to be one of the hottest days of the year and I was working from home and didn't like the idea of being without air conditioning while they replaced the furnace. No worries: from the time they began work, at 8am, until the new furnace was installed and the air conditioning was working, was less than two hours. I was hugely impressed that those gigantic oil tanks were removed up the interior steps and out the kitchen door. They were even larger in appearance in the driveway than they looked in the basement and I am grateful to have them gone. Anyway, things went well. The estimator came back to check on the progress throughout the day of installation and came back afterward to make a small adjustment at my request. Oddly, the condensate pump on the furnace stopped working while we were away on vacation so we came home to a sweltering house. I called UGI and within an hour, a technician came, diagnosed the problem, and replaced the pump. Switching from oil to a high-efficiency, multi-speed gas furnace has been the most-sound investment in the house. The new furnace works reliably, quietly, efficiently, and provides more comfort than the older one -- which was still in great condition -- I just wanted to switch.

A big shout out and thank you to UGI. Robert the initial tech, Andrew, Denis, Trevor, Brian and…read moreRobert the manager all worked together as a team. Thank you for taking care of business and getting our problem resolved...... thank you for not trying to sell us more than we needed.....thank you for being consistent in your communication... You made it happen together. Job well done.

Browns Building Services LLC - contractors - Updated May 2026

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