I had a hole in my dining room ceiling due to leaking pipes and while they did a great job, I'm kind of split here. I know it's like a joke getting contactors in but it's not terribly funny when it happens to you.
The quality of the work was 5 stars. no ifs ands or buts. hole fixed, ceiling painted no fuss no muss no mess. It looks great.
The office paperwork side was less so. it was a 2 maybe a 3. It was hard to get an estimate, e-mails sent were apparently missed, the office staff was disorganized- and I'm being polite. it was disorganized to the point I felt like they didn't want my business. and setting a date for the work was only marginally less stressful than Noah booking seats on the ark.
When the workmen showed up, they had no work order, I got no receipt or anything at all, and they barely spoke English leading to a few misunderstandings.
So the work was absolutely first rate but my God, it was a challenge getting it going. read more