This review is for Ophthalmology (GOSHEN location)…read more The appt was for my father, an elderly man w/ cataracts. He made the appt and told them he had cataracts. He received at least 4 reminder calls. I filled out the paperwork because he can't see well, he was seen within 10 minutes. We sat with a nurse, who asked why we were there. (It should be in the notes, but it doesn't hurt to ask.) We talk about his cataracts. She puts drops in, and then has him sit in the hallway. He has mobility issues, so it's challenging to go between these stops. We sit for maybe a minute before we go to the next room. In the room, he sits in the seat and a minute later the doctor comes in and says "I'm going to take a look in your eyes." Puts some headgear on, and looks in his eyes. The doctor says "Those are some really thick cataracts, but we can't help you here. We have to refer you to someone else." I was shocked. We went through a machine like process, for a 2 second glance, where he was dismissed in 30 seconds. I asked why, and the doctor said "He's too big for the machine that measures the cataracts. Have you tried Blah Blah (a place closer to where we live)?" I told him that our doctor referred us here, so why would we try another place? The doctor said "I don't know what machine other places use, so you may have to call around." I asked if we could at least try the machine. It measures your eyes, not your waist, so why would it not fit a person? The doctor said "No. It's in our Newburgh location". So I asked if this was the first obese person he had ever seen medically, and he said no, they turn away people all the time. I said "You can't help, and you cannot even help us enough to tell us where to go?" He said "Weschester would be your best bet, but it's far, so I didn't want to suggest that." I said "My father cannot see. I would go to the moon if I had to. Is there anything more important than your ability to see?" The doctor LAUGHED. He said he would get the number for Westchester and left. My father was in tears: humiliated by a medical professional, given little hope and no clear direction. The aide at the desk didn't offer the sunglasses for his eyes. She also had no idea what the numbers were for any of the places we mentioned and suggested that we Google them. If you as a medical professional cannot do the following, you are doing the bare minimum and truly feel not an ounce of empathy for your patients: #1 - SCHEDULE THE APPOINTMENT WHERE THE EQUIPMENT IS. They were looking to make money off of the visit and bill us for a 2nd one to travel to where the machine was no matter what. Greedy. #2 - IF YOUR MACHINE HAS SIZE REQUIREMENTS, VET PATIENTS BEGORE SCHEDULING AN APPOINTMENT. They just wanted our money for the visit. ANY ONE of the calls my father had - from making the appointment to the 4 reminders - was an opportunity to ask his weight, height, etc. They could have warned him that the trip might be wasted. They could have saved us the gas, money, and time and they could have saved the business from an appointment, manpower, and supplies. Wasteful. #3 - IF YOU CANNOT HELP, REFER TO SOMEONE WHO CAN. You have not built up a network of contacts for specialized cases or people that you can't ensure your patients have the care they need? Despicable. #4 - INVEST IN EQUIPMENT TO SERVICE YOUR CLIENT BASE. In the US, 50% of the population is obese. If your machines cannot accommodate all people, you are losing business. As a doctor, you swore an oath to do no harm. Turning people away & not being able to service them without a real solution, is doing harm. Clueless. Don't go here because they do not care about people, only their profits.

I am a new patient to Dr Ahn's office at Horizon and he did a laser procedure to remove my scar…read moretissue from a cataract removal two years ago . Let me tell you I will definitely keep him as my new eye consult for the future , especially to care for & treat remaining cataract in my left eye when the time comes for removal . He and his staff are so friendly and they keep the office clean . Thank you Dr. Ahn for your amazing work , I can see without cloudiness this morning out of my right eye and feel so joyful !!! PS this procedure was quick , my eye was given drops then I had to wait for 20 mins for dilation then the laser part took around 30 seconds of zaps and my hubby drove me home . That was it !!

Arrived at my scheduled time of 11: 15 am for my LASIK surgery. Waited for an hour and a half to be…read moreseen. The office staff seem very stressed and disorganized. I was repeatedly asked if I had been helped but expedited action was not taken. To me it seems as if some internal conflict exists among staff as there were a lot of sighs and mumbling about being too busy. This does not instill in me a great deal of confidence. Hopefully the doctor is having a better day...

I went for a free consultation for LASIK and the office staff as well as doctor were terrific and…read morethorough. If I decide to go through with it, I will be coming here to get it done.

Kudos to Dr Andreas Wolter and his staff. Let's start by…read moreJackie the lovely smiley receptionist, a pleasure to talk to her. Next the clinical nurse Victoria, could not have been more profesional and efficient. Last but not least Dr Andreas Wolter, I just love the guy. Great doctor, took time to explain how I am doing , a follow up, after my cataract surgery of 3 years ago. The waiting rooms are all clean and confortable, lots of space all around. I would highly recommend them. Cannot vouch for the other Doctors as I didn't have any contact with them.

I love Dr. Alice Wong. But if you decide to go here, I strongly suggest you bring your charged…read morephone, tablet, computer, or a book. Wait times exceed one hour.

Can't believe how fast the procedure is and how quick I healed. Picked up my car the next day and…read moredrove around doing errands all day without issue. I wish I had done this sooner and have been recommending it to all my friends and co workers.

From the time I started with LASIKPlus, my experience was amazing! I had continuous feedback from…read morethe staff regarding my every step. From the initial visit through my follow up appointment after my procedure. Everyone I spoke to was courteous, friendly, knowledgeable and helpful. Each one took the time to listen and give answers. Definitely worth having done with this eye center!

I've been going there for years. If you pure looking for an ophthalmologist call themread more

Dr. Robert Eden of Cornea Consultants of Albany performed my PRK surgery on both eyes about a year…read moreand a half ago. I went from 20/400 and was recently tested for my job and my vision is now 20/15. Wow, I have lived with poor eyesight my entire life. I wore glasses and contacts. All of the bother now gone thanks to Dr. Eden. I came from the Utica area to have it done. I utilized QualSight LASIK through my current employer. This made a miracle affordable. I can't say thanks enough. I am constantly recommending Dr. Eden and Cornea Consultants of Albany. Thankyou, Brian A.

Absolute amazing experience at LasikPlus! I postponed…read moregetting eye surgery for over 10 years and finally took the plunge. Within a week of my consult I was ready for surgery. Im at day 3 and seeing better than ever. I asked many questions and they were all answered without any rush. I love how Dr. Kim was able to tell me about her personal experience with Lasik, it's always nice to get questions answered by someone who has had it. Dr. Shriver on surgery day was so calm and quick, definitely helped with anxiety. (If you're like me and do experience anxiety definitely let it be known, they were nice enough to prescribe an anxiety pill for the procedure.) Highly recommended, friendly staff. Just make sure you read EVERYTHING they give you so you are prepared and your healing can go as well as mine! :).... *Over one year and no regrets!

My experience was really good. Everyone from my initial consultation to my follow up today, was…read morevery helpful, understanding and explained refreshing really clearly.

I went there when Fitchman bought my eye doctor out. Once SightMD bought it I noticed changes. I…read morewas given an appointment card, when I came in they told me my appointment had been rescheduled. I asked why I wasn't informed, they had no answer. Then they closed "temporarily". I asked for my medical records so I could give then to a new doctor. I called, got no answers, I texted, no answers. When I finally got to talk to someone they asked which doctor I was going to. I told them it doesn't concern them, I need my records, please. They told me I had to download a patient records request form and mail it. I did and received nothing. I started all over again 6 weeks later. I found an email address and told them that if I didn't get my records I would get the AGs office involved as itbis my right to have my records. They said they couldn't find my initial request but they needed a request, could I resend? I did, certified mail. That day they called and left a vm stating they found the initial letter and have mailed the records. Sight MD has ruined the former Fitchman practice by getting too big too quick, lack of staffing and lessening the quality of care.

I can't say enough good things about this location. My husband had cataract surgery with Fichman,…read morethe initial appointments and follow up's were in Torrington but the surgery was in Manchester and he came out with 20/20 vision and was extremely happy with the whole experience. Fast forward a couple of years hubby comes down with a case of shingles on his head that also affected his left eye. I called around to make an appointment and was told, well we can fit you in in 2-3+++ months...blah blah. Then it came to me, Fichman!!! Called and the angel Merrell said "we consider this a medical emergency" and got us in the same day! It has been a tough road with loss of vision and another emergency same day visit with a flair up but this office has done everything they could possibly do with no delays and with the utmost compassion. I truly believe if we didn't get an appointment quickly my husband would probably be blind in that eye now. Many thanks and forever grateful!!!

The absolute best! The staff has turned over and it is the best thing that could have happen to…read morethis place. Dr. Jeff and Dr. Nancy are so knowledgeable and truly care about their patients. Their new optician, Matt Rozbosom (?) is so friendly and never made me feel rushed even though he was short staffed. He took his time and explained everything in detail. Even saved me money! I highly recommend going here.

Trust this practice with my family's eyes. Jeff and Nancy are outstanding. Their selection of…read moreglasses are always current with fashion (if that is your thing).

Anyone know how to get in touch with the office?? They are apparently closed and I need to get my…read morerecords! Thanks in advance!

I had my Lasik done here and had an amazing experience. Dr. Gold made me feel at ease and he…read moreexplained everything clearly. The office staff are also first class. They make you feel very comfortable with the whole thing. I can see without my contacts and glasses. It's the best investment ever. This is day 5 after the surgery and I can already see the improvement. It's painless and it's very little risk. You should get it done if you have been thinking about it. It is really life changing.