Dr miller has been my dr for years, and would not go to anyone else…read more He is excellent. Takes his time and explains all procedures. The staff at park opticians are professional and friendly.

After a miserable time at Lenscrafters (see other review!), I was pleased as can be by the service…read moreand skills at Park Opticians. A Kingston mainstay for over half a century, I deeply regret not having visited before. Dr. Miller's experience and knowledge helped to alleviate any fears that might have evolved in my brain since my nightmare at Lenscrafters (see other review) last spring. Their prescription was spot on, unlike the one I got from the goons at Lenscrafters (see other review), and I actually look forward to next year's appointment!

I've been going to Dr. Chasin forever and they've always been great , but recently I needed a…read morelittle extra help with some glasses and a concern about a vision change, they went above and beyond to fit me in the schedule and Nancy's help with the glasses purchase was great. She really went the extra step as did Dr. Chasin. So grateful to be in such compete and caring hands.

I didn't want to submit a bad review for a local independent business but given the circumstances I…read morewill post my experience. Last Friday I came for an appointment before work for an eye exam here. I arrived on time, the staff was friendly and professional. I was in the exam w/ Dr Guarente when a friendly staff member entered the room and offered to adjust my glasses. I said sure. Moments later they returned and advised they damaged them and rendered them unwearable. I took it in stride at the time and they put my old prescription lenses in another set of frames that fit (however poorly/clunky)- no big deal. A temporary inconvenience as I was expecting to potentially get new frames if they met my budget. "Things happen.." I told myself. I actually thought they would at least offer a discount for new frames since they just broke my old ones. That never happened. After the exam (and with the less desirable replacement frames they handed me) I sat for a fitting w/ one of their eyeglass stylists. Again- everyone was very friendly. I chose some frames and was told that I would be called w/ a price quote later. I left for work and got a call moments later and the stylist I was just with advised they forgot to do measurements and that I had to come back. I explained I couldn't (I was at work) and that I had to come back after the weekend. Fine I guess. Then what? In the wee hours of last Sunday morning that staff member/stylist had located me on social media and began 'liking' my content then several hours later submitted a 'friend request'. They were up all night long looking at my social media. I have the time stamps. It's creepy and a clear violation of patient privacy. This individual has access to my patient info/home address etc. When I alerted their office about this their solution was to have a talk w/ them about HIPAA (patient privacy laws) and that I had to take it upon myself to go somewhere to have my OLD glasses repaired then come BACK to their office and submit for reimbursement. After having my property damaged and my privacy violated they offered a pretty unacceptable solution- basically saying they would talk to their employee and I have to drive somewhere else and find someone to fix what they broke and then go BACK to their location AGAIN. The experience ultimately left me feeling creeped out and devalued. Dr Guarente and most of the staff seemed really friendly and nice. I just wanted an exam and new glasses. It was only after some exchanges in the wake of this to try to resolve it I've felt increasingly resentful. I guess from their POV they were trying to 'make it better' but they damaged my property and one of their employees was up all night stalking me and then their feeble solution was to send me on a mission to fix their mistake and come back again when that stylist is not on location to get properly fitted for new frames. I cannot in good conscience go about recommending them to friends, neighbors or co-workers at this time. Kind of a bummer. I had high hopes going in. Oh well, I'll seek another optometrist and hope for a better experience.

Extremely impressed with dr. Quintero. Highly competent rigorous thorough and kind. In…read moreconjunction with Carla who chose reasonably priced spectacles which I sorely needed was a bonus worth considering especially in contrast. So glad dr. Husted recommended him. It was a 100 percent positive experience

Last Friday, I broke my current classes in a tragic lawnmower meets glasses encounter (ugh!) and…read more the lawnmower won. They got me in right away and the new classes with updated prescription are now on order. Great service. My husband and I have been going to Q-optical for the past 15 years. Dr. Q is welcoming, professional, and our prescriptions have always been perfect for correcting our vision issues. Carla who supports the glasses selection, fitting, and payments provides just the right amount of input to support costumers with their decisions. A great team!

All the staff are wonderful. Please choose a small independent retailer over a big chain. Your…read moreservice and quality experience will be greatly enhanced. They go above and beyond ensuring excellence. Recently, Connie actually consulted with a local jeweler to ensure my glasses were properly fixed. There is a new optometrist who supplements Dr. Descovich's busy workload. He is also excellent and used a process to clean the bases of my eyelashes and I no longer have burning itchy eyes in the evening. I *think* it was called Zest but not 100% positive. Just ask...you'll be very pleased. I will have this done on an annual basis I believe. They can actually check to assess the extent to which this issue is problematic and the procedure only takes about ten minutes. So worth it to have eyes that aren't burning and itchy! I hope you take the time to visit this shop as they have some rather unique frames for sale as well.

Been going here since2018 and Dr.Eric Verruto, new owner is just FANTASTIC! He rocks the casbah…read moreas does his support staff, Rebekah the amazing optician. Great eye care, helped with dry eye, astigmatism-- and got the lenses fitted Perfectly!!!! They get an A+ for professionalism, friendliness and for all around amazing assistance... so I can see!!!!!

The best! Austin has been a great resource for all things glasses. Their staff is 50/50 old and…read moreyoung; and they are welcoming, on top of their game and very helpful. This is a high price shop, with lots of merchandise but you pay ~$1000 for a great pair of glasses. This is a great business. Review: 5+

I started going there on recommendation of my wife. My vision is pretty good and I'm sure I wasted…read moresome $ there, but they picked up high eye pressure at a recent exam. Left untreated = vision loss ; -( Before any loss of vision. Thank you for saving my vision! I can't put a price on that. That and they do take the time to do a good job, don't bother with small stuff (like replacing a screw)

I'm 71 years of age and I've needed glasses for 30+ years, I have found no one better. They were…read moreprompt with delivery and used the best frames styles and highest quality optics and proper fitting. I recommend them highly. The office is well run and quite friendly. Far better than any outfit in Manhattan or elsewhere.

Everyone was professional, friendly, caring, knowledgeable, and they throughly explain medical…read moreinfo, insurance info, eyewear.

They take their time helping you pick your frames. They give you honest feedback and honestly, they…read moreare really nice! The Optometrist that I saw was very thorough. I absolutely recommend them.

I bought glasses here - very expensive, when there was a problem the staff was not very nice and…read moretried to blame me for the problem. Now I'm stuck with glasses that I am not happy with.

Dr. Gibbons is very good! The optician, Lisa, is also very good. You won't save any $ on glasses,…read morebut the service is very good!

2 stars because I didn't have issues with the actual optometrist but the receptionists provided the…read moreworst costumer care I have ever experienced. I only booked my appointment at this location because they were the only optometrist in the area to take my insurance for medical reasons only. I must have verified my insurance with them a dozen times. I changed my name in the 6 months in between my appointments due to marriage and had to verify it all over again several times over the phone. After my last appointment, the receptionist called me while I was driving home and she accused me for not paying for my appointment. I tried to explain to her that my insurance should have covered everything, just like last time. She accused me of not having insurance and told me that they do not accept the type of insurance that I have, even though I knew they did because of my previous appointment. I was driving and could not recite my member ID number verbatim but figured they should have recorded it the SEVERAL times I told them the number in the past after the name change. But when I got home, I called and told them the updated ID and it should have been completely resolved. I guess not because they just left me a nasty email, weeks later, saying that if I did not respond to them they were going to send my invoice to collections. I called yet again to give them my ID number and insurance information. I have never dealt with so much drama over my health insurance coverage. If these receptionists could just have better record keeping when asking for insurance information this whole thing could have been avoided. Not to mention the rudeness and to be treated in such an unprofessional manner. I guess I'll have to go elsewhere for my eye care needs because it's not worth the drama! I'd actually pay out of pocket just to avoid it.