1. Drs Chasin & Guarente Optometrists

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Kingston, NY

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Drs Chasin & Guarente Optometrists

3.9 (14 reviews)

Services - Drs Chasin & Guarente Optometrists

Eye exams

Retinal imaging

Eye testing and diagnosis

Drs Chasin & Guarente Optometrists Photos

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LensCrafters

LensCrafters

2.9(29 reviews)
3.3 mi
•$$$

I guess it's kind of weird to review an optician? well, I've done everything else on Yelp and I've…read morehad such great service over the years at this Kingston, NY Lenscrafters that I'll go ahead and write one. Having had eye problems for decades now, my entire life, I've had more than enough experiences at optometrists and opticians, and I have to say this Lenscrafters in Kingston is the best. Both doctors, McKinney and Brown have seen me over the past 4 years at various times with various issues and they're both professional, kind, CLEAN (this isn't as usual as one would suppose!), very thorough. If you have questions, they really take the time to thoroughly explain your problems and concerns, in great detail if that's what you wish. I've also been able to make an appointment on very short notice for an emergency and was still treated kindly and with concern, never rushed or talked down to. Then there's the front of house service - these people are terrific. I don't know how Kingston managed to dig up and employ so many great people in one place, but they're all here. Honest opinions, alternative offerings, they take time to make recommendations on how to make the most of my insurance, they're never pushy. I would particularly mention Lance and Bridget, both have a sense of humour while being so very helpful. Lance has repaired my nosepieces on the fly and Bridget took the time to seek out a better case for my sunglasses. Both offer helpful and honest opinions of style and suitability. We no longer neither live nor work anywhere NEAR this Lenscrafters, in fact there's one much closer to us now and driving up there is frankly quite a distance, but I love the attention and service, so it's worth my while and gas money. It's a competitive business and they deserve two thumbs up.

I'm still in shock, 3 hours later. My eye "exam", from the time I left the counter to the moment I…read morewas, once again, in front of the counter, was a total of 8 minutes. Eight minutes ! I voiced my displeasure and asked for my bill. I also said that everybody I knew would know about this fiasco of an operation. The clerk hemmed and hawed, then went to speak with somebody. The clerk came back and said that there would be no charge but that they would keep the lens prescription. After letting her know that I wouldn't trust that prescription for two seconds, she again said there'd be no charge. But I reminded her that I had wasted my time and that I was still in shock over an 8 minute "exam". I can't think of anything that could have been worse than this place.

Drs Chasin & Guarente Optometrists - optometrists - Updated October 2026

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