Dr miller has been my dr for years, and would not go to anyone else…read more He is excellent. Takes his time and explains all procedures. The staff at park opticians are professional and friendly.

After a miserable time at Lenscrafters (see other review!), I was pleased as can be by the service…read moreand skills at Park Opticians. A Kingston mainstay for over half a century, I deeply regret not having visited before. Dr. Miller's experience and knowledge helped to alleviate any fears that might have evolved in my brain since my nightmare at Lenscrafters (see other review) last spring. Their prescription was spot on, unlike the one I got from the goons at Lenscrafters (see other review), and I actually look forward to next year's appointment!

My plastic nose piece fell off my glasses on Thursday morning and was causing my glasses to be…read morepainful and sit crooked on my face. My usual eye place was closed and so when I looked for an open eye care center Vision Excel was open. I called and had an appointment within 2 hours of when I called. I had never been there and had not bought my glasses there but they assured me they could help. I went to the store, called from the parking lot (Covid-19 protocol!) and a tech came out and got my glasses. in under 5 minutes they had replaced both nose pieces, fixed the bend in the stem and checked the other screws. They also didn't charge me anything! I was so impressed with their customer care even though I had never been there before. They also take my insurance so I will be taking my family there as regular patients now! I am so thankful for their kindness and help! WONDERFUL PLACE and HIGHLY RECOMMENDED!!!!! Thank you so much Vision Excel!!! Alberta G. Shaw

We've been using Visionexcel for many years now ...15 or 20 years in fact, and pretty much…read moreexclusively having Glenn work with us. We don't always love what he says or love the answer to our questions....but business is business and I don't know of any business that always gives you the popular/yes answers or even the answer we want. Overall, we are pleased with the service and eyewear we have purchased at this store and Glenn has hung in there with us through the years and provided good quality eyewear and good quality service. We will continue to use them until there is good enough reason to switch.

I've been going to Dr. Chasin forever and they've always been great , but recently I needed a…read morelittle extra help with some glasses and a concern about a vision change, they went above and beyond to fit me in the schedule and Nancy's help with the glasses purchase was great. She really went the extra step as did Dr. Chasin. So grateful to be in such compete and caring hands.

I didn't want to submit a bad review for a local independent business but given the circumstances I…read morewill post my experience. Last Friday I came for an appointment before work for an eye exam here. I arrived on time, the staff was friendly and professional. I was in the exam w/ Dr Guarente when a friendly staff member entered the room and offered to adjust my glasses. I said sure. Moments later they returned and advised they damaged them and rendered them unwearable. I took it in stride at the time and they put my old prescription lenses in another set of frames that fit (however poorly/clunky)- no big deal. A temporary inconvenience as I was expecting to potentially get new frames if they met my budget. "Things happen.." I told myself. I actually thought they would at least offer a discount for new frames since they just broke my old ones. That never happened. After the exam (and with the less desirable replacement frames they handed me) I sat for a fitting w/ one of their eyeglass stylists. Again- everyone was very friendly. I chose some frames and was told that I would be called w/ a price quote later. I left for work and got a call moments later and the stylist I was just with advised they forgot to do measurements and that I had to come back. I explained I couldn't (I was at work) and that I had to come back after the weekend. Fine I guess. Then what? In the wee hours of last Sunday morning that staff member/stylist had located me on social media and began 'liking' my content then several hours later submitted a 'friend request'. They were up all night long looking at my social media. I have the time stamps. It's creepy and a clear violation of patient privacy. This individual has access to my patient info/home address etc. When I alerted their office about this their solution was to have a talk w/ them about HIPAA (patient privacy laws) and that I had to take it upon myself to go somewhere to have my OLD glasses repaired then come BACK to their office and submit for reimbursement. After having my property damaged and my privacy violated they offered a pretty unacceptable solution- basically saying they would talk to their employee and I have to drive somewhere else and find someone to fix what they broke and then go BACK to their location AGAIN. The experience ultimately left me feeling creeped out and devalued. Dr Guarente and most of the staff seemed really friendly and nice. I just wanted an exam and new glasses. It was only after some exchanges in the wake of this to try to resolve it I've felt increasingly resentful. I guess from their POV they were trying to 'make it better' but they damaged my property and one of their employees was up all night stalking me and then their feeble solution was to send me on a mission to fix their mistake and come back again when that stylist is not on location to get properly fitted for new frames. I cannot in good conscience go about recommending them to friends, neighbors or co-workers at this time. Kind of a bummer. I had high hopes going in. Oh well, I'll seek another optometrist and hope for a better experience.

Dr. Cohen does a thorough eye exam. (not a virtual one). He does not rush you through it. He is…read morepatient and polite and makes certain the script is accurate. He is knowledgeable of what frames will work best to correct your vision and works with you if you want to use your own frames rather than ones he has for purchase in his office. He completed the voucher for my insurance without complaint. His staff are also helpful and courteous. I did not have to wait months for an appointment to find out the eye exam was being done virtually, nor were my concerns about floaters dismissed, like at Empire.

My husband, daughter and I are all patients of Dr. Cohen. We highly recommend Dr. Cohen and his…read morestaff. Our experiences have always been professional but also personable, making the visits enjoyable and also covering all aspects of a thorough exam. Recently, our daughter lost her glasses, a call into Donna at the office had them ordered and let us know when they would be available for pickup. Donna also had taken another pair of our daughter's glasses and had them repaired in a jiffy and a follow up phone call to us. It is always a pleasure to deal witch Dr. and his staff. Thank you, Bill, Barbara and Claire Ryan

Professional and helpful Fast service…read more Available Relatable Easy access Large selection Friendly Never crowed

would give it a 0 but cant. shipping and receiving individuals are rude with big attitudes. Slow…read moreand lazy.

I guess it's kind of weird to review an optician? well, I've done everything else on Yelp and I've…read morehad such great service over the years at this Kingston, NY Lenscrafters that I'll go ahead and write one. Having had eye problems for decades now, my entire life, I've had more than enough experiences at optometrists and opticians, and I have to say this Lenscrafters in Kingston is the best. Both doctors, McKinney and Brown have seen me over the past 4 years at various times with various issues and they're both professional, kind, CLEAN (this isn't as usual as one would suppose!), very thorough. If you have questions, they really take the time to thoroughly explain your problems and concerns, in great detail if that's what you wish. I've also been able to make an appointment on very short notice for an emergency and was still treated kindly and with concern, never rushed or talked down to. Then there's the front of house service - these people are terrific. I don't know how Kingston managed to dig up and employ so many great people in one place, but they're all here. Honest opinions, alternative offerings, they take time to make recommendations on how to make the most of my insurance, they're never pushy. I would particularly mention Lance and Bridget, both have a sense of humour while being so very helpful. Lance has repaired my nosepieces on the fly and Bridget took the time to seek out a better case for my sunglasses. Both offer helpful and honest opinions of style and suitability. We no longer neither live nor work anywhere NEAR this Lenscrafters, in fact there's one much closer to us now and driving up there is frankly quite a distance, but I love the attention and service, so it's worth my while and gas money. It's a competitive business and they deserve two thumbs up.

I'm still in shock, 3 hours later. My eye "exam", from the time I left the counter to the moment I…read morewas, once again, in front of the counter, was a total of 8 minutes. Eight minutes ! I voiced my displeasure and asked for my bill. I also said that everybody I knew would know about this fiasco of an operation. The clerk hemmed and hawed, then went to speak with somebody. The clerk came back and said that there would be no charge but that they would keep the lens prescription. After letting her know that I wouldn't trust that prescription for two seconds, she again said there'd be no charge. But I reminded her that I had wasted my time and that I was still in shock over an 8 minute "exam". I can't think of anything that could have been worse than this place.

Excellent experience. One of the best eye exams I have…read moreexperienced, and with full explanations of what and why it is being done. Dr Miller is pleasant, professional and caring and his office staff is outstanding. They work with you to get the best value from your coverage, if you are lucky enough to have it.

Fast response and expensive BUT great and guaranteed work. They have worked on several projects and…read moreare always pleasant and efficient.

Dr. Gibbons is very good! The optician, Lisa, is also very good. You won't save any $ on glasses,…read morebut the service is very good!

2 stars because I didn't have issues with the actual optometrist but the receptionists provided the…read moreworst costumer care I have ever experienced. I only booked my appointment at this location because they were the only optometrist in the area to take my insurance for medical reasons only. I must have verified my insurance with them a dozen times. I changed my name in the 6 months in between my appointments due to marriage and had to verify it all over again several times over the phone. After my last appointment, the receptionist called me while I was driving home and she accused me for not paying for my appointment. I tried to explain to her that my insurance should have covered everything, just like last time. She accused me of not having insurance and told me that they do not accept the type of insurance that I have, even though I knew they did because of my previous appointment. I was driving and could not recite my member ID number verbatim but figured they should have recorded it the SEVERAL times I told them the number in the past after the name change. But when I got home, I called and told them the updated ID and it should have been completely resolved. I guess not because they just left me a nasty email, weeks later, saying that if I did not respond to them they were going to send my invoice to collections. I called yet again to give them my ID number and insurance information. I have never dealt with so much drama over my health insurance coverage. If these receptionists could just have better record keeping when asking for insurance information this whole thing could have been avoided. Not to mention the rudeness and to be treated in such an unprofessional manner. I guess I'll have to go elsewhere for my eye care needs because it's not worth the drama! I'd actually pay out of pocket just to avoid it.

Extremely impressed with dr. Quintero. Highly competent rigorous thorough and kind. In…read moreconjunction with Carla who chose reasonably priced spectacles which I sorely needed was a bonus worth considering especially in contrast. So glad dr. Husted recommended him. It was a 100 percent positive experience

Last Friday, I broke my current classes in a tragic lawnmower meets glasses encounter (ugh!) and…read more the lawnmower won. They got me in right away and the new classes with updated prescription are now on order. Great service. My husband and I have been going to Q-optical for the past 15 years. Dr. Q is welcoming, professional, and our prescriptions have always been perfect for correcting our vision issues. Carla who supports the glasses selection, fitting, and payments provides just the right amount of input to support costumers with their decisions. A great team!