Dr. Gibbons is very good! The optician, Lisa, is also very good. You won't save any $ on glasses,…read morebut the service is very good!

2 stars because I didn't have issues with the actual optometrist but the receptionists provided the…read moreworst costumer care I have ever experienced. I only booked my appointment at this location because they were the only optometrist in the area to take my insurance for medical reasons only. I must have verified my insurance with them a dozen times. I changed my name in the 6 months in between my appointments due to marriage and had to verify it all over again several times over the phone. After my last appointment, the receptionist called me while I was driving home and she accused me for not paying for my appointment. I tried to explain to her that my insurance should have covered everything, just like last time. She accused me of not having insurance and told me that they do not accept the type of insurance that I have, even though I knew they did because of my previous appointment. I was driving and could not recite my member ID number verbatim but figured they should have recorded it the SEVERAL times I told them the number in the past after the name change. But when I got home, I called and told them the updated ID and it should have been completely resolved. I guess not because they just left me a nasty email, weeks later, saying that if I did not respond to them they were going to send my invoice to collections. I called yet again to give them my ID number and insurance information. I have never dealt with so much drama over my health insurance coverage. If these receptionists could just have better record keeping when asking for insurance information this whole thing could have been avoided. Not to mention the rudeness and to be treated in such an unprofessional manner. I guess I'll have to go elsewhere for my eye care needs because it's not worth the drama! I'd actually pay out of pocket just to avoid it.

would give it a 0 but cant. shipping and receiving individuals are rude with big attitudes. Slow…read moreand lazy.

I've been using Walmart Vision & Glasses in Kingston for several years. My experiences have been…read morenothing less than perfect! From the optometrist to the manager to the rest of the staff, I cannot compliment them enough. The whole process there is flawless. Great prices on nice frames, as well, with extremely quick service in receiving new glasses. I highly recommend them!

My lenses weren't right the first time and weren't much better the second time. They should have…read moreretested my vision instead of just offering me two lenses to hold up in front of my glasses and tell them which one was better. I told them and the new lenses still weren't right. Wasted money and wasted time.

My family and I have gone to Dutchess Optometry since we've recently moved to the area. I can not…read moretell you how great the staff are!! Very welcoming and helpful. Yes, buying glasses in the optical shop is more expensive than going to a discount store, but they know their stuff! The quality of product is great. I actually have had a problem with the new pair of glasses I bought. I took them back right away and they suggested certain changes. The lenses were still not working with my eyes and now I'm switching frames and lenses to try another to make sure it works for me. I even was sent in to see the Dr to make sure my prescription was correct again. They are not going to let me down, and I truly appreciate that. Customer service is important, and they certainly provide it!

We've been using Visionexcel for many years now ...15 or 20 years in fact, and pretty much…read moreexclusively having Glenn work with us. We don't always love what he says or love the answer to our questions....but business is business and I don't know of any business that always gives you the popular/yes answers or even the answer we want. Overall, we are pleased with the service and eyewear we have purchased at this store and Glenn has hung in there with us through the years and provided good quality eyewear and good quality service. We will continue to use them until there is good enough reason to switch.

You can't beat the staff here. Everyone is always so friendly & helpful. Plus, they have a really…read moregreat line of designer frames,thankfully my insurance is great & I can always splurge on a pair. I got Dr. Diana this time, have never had her before. She was really informative & helped me understand my vision issues. Kudos, I will never go anywhere else

Dr miller has been my dr for years, and would not go to anyone else…read more He is excellent. Takes his time and explains all procedures. The staff at park opticians are professional and friendly.

After a miserable time at Lenscrafters (see other review!), I was pleased as can be by the service…read moreand skills at Park Opticians. A Kingston mainstay for over half a century, I deeply regret not having visited before. Dr. Miller's experience and knowledge helped to alleviate any fears that might have evolved in my brain since my nightmare at Lenscrafters (see other review) last spring. Their prescription was spot on, unlike the one I got from the goons at Lenscrafters (see other review), and I actually look forward to next year's appointment!

Last Friday, I broke my current classes in a tragic lawnmower meets glasses encounter (ugh!) and…read more the lawnmower won. They got me in right away and the new classes with updated prescription are now on order. Great service. My husband and I have been going to Q-optical for the past 15 years. Dr. Q is welcoming, professional, and our prescriptions have always been perfect for correcting our vision issues. Carla who supports the glasses selection, fitting, and payments provides just the right amount of input to support costumers with their decisions. A great team!

Really bad experience at this place. Optometrist wrote a prescription that was really bad for me…read moreand refused to correct it. Tried to get me to pay the cost of new lenses. Buyer beware.

I'm still in shock, 3 hours later. My eye "exam", from the time I left the counter to the moment I…read morewas, once again, in front of the counter, was a total of 8 minutes. Eight minutes ! I voiced my displeasure and asked for my bill. I also said that everybody I knew would know about this fiasco of an operation. The clerk hemmed and hawed, then went to speak with somebody. The clerk came back and said that there would be no charge but that they would keep the lens prescription. After letting her know that I wouldn't trust that prescription for two seconds, she again said there'd be no charge. But I reminded her that I had wasted my time and that I was still in shock over an 8 minute "exam". I can't think of anything that could have been worse than this place.

Wasted day off, go in and check in they said it would be 39.00 for exam that clearly states on…read moreinsurance that exam is covered. They say it's because it is remote exam and since it's remote have to do an extra test. I said not my problem exam is free. Older lady gets an attitude, why the the younger girl is saying we will wave the fee. Left and made appt elsewhere I would not recommend also