Best customer service by far by Kane and Landon!!! My drink has never tasted better, after a long day exactly what I was looking for!!! Never had someone so excited to take my order before and it was proof that they are meant to work here!!! Keep in mind it is close to closing time!!! read more

Drive thru was fast and the service was great. Workers were friendly. Good location off the freeway.

Service was fast! Everyone had such high energy it was so nice! The vibe was very welcoming, and friendly. The drinks we got were delicious! Highly recommend this location for speedy and great service! read more

Dutch Bros Coffee - OG gummy bear rebel and pretty in pink rebel - Juice Bars & Smoothies Near Me - Glendale, Arizona

They were extremely slow. If there was a way for me to get out of the drive thru line I would've and just said forget the drinks I wanted.

I was having one of the worst nights and came to this Dutch and was so overwhelmed by the love! The sweetest crew and the most understanding people to cheer you up with a drink! Thank you guys so much!! read more

Landon over at the happy Valley store was very cheerful and made my morning. It's nice to see people with a good attitude and very friendly to customers read more

Aubrey was such a polite and friendly girl who helped me order what I wanted for the first time trying. The fruit punch was refreshing, thanks Aubrey! read more

Emma is a baddie and helped me pick which drink I wanted! she does her job so well

Asher did an amazing job and packed everything nicely for us. love this location and definitely will be coming here always.

I've visited this location twice and had good experiences! First time I used the walk up window to redeem my free birthday drink. I tried on of their featured drinks, the chocolate crunch cold brew: chocolate macadamia and dark chocolate with soft top and Oreo. This was dessert-like and I enjoyed it, and the drink itself wasn't too sweet so the toppings were a good accompaniment. My second visit I used the drive-thru. It is two lanes that merge into one and two employees came outside to take our orders, which I especially appreciate these days amidst our heat wave. I ordered an iced s'mores mocha made Picture perfect (chocolate and caramel syrup and whipped cream). This addition made my drink too sweet but that's on me! Friendly service, easy payment process via iPad, and good drinks. I'm glad there's a location in this part of the Valley. read more

Dutch Bros Coffee - Iced S'mores mocha made Picture Perfect - Juice Bars & Smoothies Near Me - Glendale, Arizona

Lovely staff! Everyone here is so nice, and they are so quick, too!! Love the rebels here the most!!

Line moves very slow, they always have huge lines that never move and their hot food items are gross

Great coffee, as always, service is impeccable, people amazing, lines long (sometimes) and coffee fresh

Finally Dutch bros opened up in North Phoenix! The line went pretty smoothly. My favorite is the Caramelizer. read more

I went to the Dutch on Happy Valley Rd in Phoenix today and when I arrived there was no line. I come around the corner and there is one truck with the broista. Nor a big deal, so I sit and wait. A few minutes before pass and she is still talking to the truck. Another fee minutes pass and then two more employees come out with one drink and start talking with the truck. At this point I rolled down my window and asked if someone could help me. The broista finally came over and said "Sorry, we just haven't seen him in a long time." Which great, love when people can catch up, but maybe not in the middle of the drive thru and when you have customers waiting. She took my order and then the other employee continued to have a conversation with the truck in the middle of the drive thru. Finally got my order and they were still talking. My experience took 7-10 minutes when there was no line. I usually love the service I get with Dutch Bros, but today did not hit the mark for me. read more

The afternoon and evening crew are always perfect! They get through long lines easily and have good drinks. The morning crew is one of the most incompetent crews I have had to deal with. There are little lines and yet they always mess up the order and give me coffees that are pure milk. Pretty disappointing, seeing as we pay at least seven dollars for coffee in the morning. The kids in the afternoon work better than the adults in the morning...how does that make sense? Someone needs to give them more training on how to properly make the drinks, as they either give me the wrong order or just half ass the drink until it's undrinkable. But when the drinks are made right, they're great! read more

I have never had a bad experience or one that would prompt a review. Was in line at the walk up window to order my wife her Mother's Day iced tea. We get drinks every day. The young lady taking orders was talking to a "friend" or co-worker and ended up holding up the line because her conversation was more important. There was a young lady waiting for her drink as well as a couple. We were all annoyed by the selfishness of the young lady. I had to go up and ask for stickers. I was not told that they had ran out. Well, I guess there's always Black Rock because Starbucks is out with all their goofiness. You aren't the only coffee place on Happy Valley. read more

There's almost never a line and if there is, it moves quickly. You know you're a regular when the staff knows your drink of choice - white coffee jelly donut mocha. read more

Dutch Bros is incredible. We're visiting from Michigan, and this was our first time trying it. Ended up going back to the same branch twice in a row, for a total of three visits. One thing that stands out above everything is the service. It's phenomenal. The team there is motivated, radiates kindness, and goes above and beyond. You can feel the energy as soon as you walk in. And the drinks? Solid. read more

Bro how are you gonna pass this off as a full first thing in the morning? Tastes good though read more

Dutch Bros Coffee - Bro how are you going to pass this off as a full to a person first thing in the morning? - Juice Bars & Smoothies Near Me - Glendale, Arizona

Possibly the worst DB I have ever been to and I went two days in a row thinking they probably had a bad day... kid taking order at window was in a hoodie, pulled over his head. Could not force a smile. I ordered 4 drinks, three were wrong they made cold instead of hot. He replied "well, you did not tell me this was hot" I said dude, I'm 62 and would never have thought COLD coffee was the first option. lol! Next attempt he gave me all 12 oz and insisted they were 16s. I gave up. All good. Next day order two 16 oz drinks again, got 12s. Told the young lady they were twelve's. She disagreed so I had her read the bottom of the cup which read "sm 12" then she grabbed the medium which reads something like "med 16" and she replied oh my God, I have worked here two years and I am a leader and never knew that! Anyway, got home with drinks and they were both not even what I ordered. bad enough they screwed literally everything up. Worse when they act like not only THEY do not want to be there, but wish you were not as well. read more

The staff here are great!!! Friendly service always with a smile and a kind word. The staff here work hard. I love the personal attention when we come here. It's like going to a relatives house. You're always welcome. read more

I desperately want to love this location but continuous 30 minute waits in the drive through is unacceptable. I can get through Cave creek twice as fast and northsight location is a machine. The drinks are great but I'm not above whoring myself out to Starbucks when i can get through their drive-through in five minutes. Please do better. read more

I never leave reviews but WOW. I have never been to Dutch Bros as I am from Ohio. Before I even tasted I knew I would be back! Everyone here is so awesome!!! They are super helpful and friendly 12/10 recommend read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Glendale, Arizona

got the electric berry soda and a blackberry water for the little one. Area and drive thru was clean ,team was friendly and service was fast! read more

Dutch Bros Coffee - Electric Berry Soda - Juice Bars & Smoothies Near Me - Glendale, Arizona

London was a huge help in making sure my order as accurate and ready quickly!!! She gave great service and help at the window. Thank You London! read more

Always great service and always go out of their way to give my kiddos extra smiles! Would love more gluten free snack options!

These guys are amazing!! My blended electric berry rebel is perfect every time!!! #brady #shaveit

We come here regularly and always have outstanding customer service and consistent delicious drinks. Whether it's Brady, Luke, Kelsey or the rest of the team, we are sure to have the best service! These employees work hard to ensure a delightful experience every time we come by. read more

Lady talked too much like just give me da freaking drink, also keep the mustache pls and thank you :)

We decided to try this location out and it was comparable to others. No issues with drinks and the place wasn't busy. We walked up with no line. Staff was friendly but seem pretty new to the Dutch experience. I'll give it a week or so before I come back and see if the customer service experience improves. The music was good and loud enough to not hear the next table talking. Lots of parking and space. read more

Dutch Bros Coffee - Iced Americano - Juice Bars & Smoothies Near Me - Glendale, Arizona

Very good place great vibe and the drinks are really good and very great service Emily Jakab's was a very kind and good worker!

literally the slowest dutch i have been to, Ive been here multiple times and every time i am waiting in like for 20 minutes and if you're at the pickup line it's another 10 minute wait at least. They are always getting drinks wrong with very bad customer service. read more

Nate P is a great worker and all workers have great service. I'm here all the time and their water is very tasty and hydrating Shave that mustache! read more

i always get the passion water blended rebel and it is so good! yummm!!!! the workers are always so friendly and helpful! ro is especially sweet, always laughing and greeting me with a smile everytime! the place looks clean from the outside and the line always moves pretty quick! read more

Trent was awesome. His attentiveness was out standing. Fantastic service. Greeted us immediately but most importantly with a positive attitude.. read more

I usually really love this location so was super sad to have a bad experience. I ordered through mobile pick up and the first woman I spoke with was super nice and apologized for the drinks not being ready yet and said they'd be ready soon. Flash forward, I had been waiting 20 mins for my drinks at this point, they were busy which I understand. However, multiple people who had come up and ordered at the location had already received their drinks so I was a little frustrated and went back up to the front window. There were 2 people in front of me which orders the other worker took then stopped me once I got up to the window. I waited then let her know I had been waiting 20 mins and that I had a pick up. The drinks were ready sitting on the counter, there must have been a miscommunication with the other worker or something but I'm super disappointed with the service I received. If I could give a suggestion maybe have a better way of prioritizing what orders are being made and find a way of keeping track of mobile orders that are late/someone has already come to pick up. read more

I get the iced Americano with heavy cream on my way to work when I check on my night crews . Always busy at that time but the line move pretty fast and the drink is always spot on. read more

Dutch Bros Coffee - Americano with heavy cream - Juice Bars & Smoothies Near Me - Glendale, Arizona

service was shit! this lady employee stood talking in the drive through to some car for fifteen minutes. i spent 30 mins waiting for my order to get taken. chris finally walked out to take my order. he is the best! read more

Not to be the guy putting this place at one star for no reason. I love Dutch Bros, but this one sucks. To begin, the service was awful. Me, my girlfriend and the woman in front of us were standing there in the 110 degree heat in line because we figured it would be quicker than the drive thru just to have the several of the staff come up to the window just to yap with there friends who were at the very front. This went on for about 2-3 minutes with us just standing there waiting while the staff couldn't care less. That along with the fact that they were out of ALL food products except muffin tops was sad enough, but when the young woman at the front heard I wasn't going to leave a good review she immediately started acting rude to me and my girlfriend by having an attitude when we picked up our order. All that to say yea 1 star don't recommend this dutch bros go to a different one even if u have to drive a little longer. read more