I love Dutch Bros, but I definitely will have to say they did not give good service AT ALL today?!?! Why? My Family just came up here, and I really wanted them to experience the awesome service Dutch has Always offered me. You really let me and my family down at this location.... :/ read more

Always have a good conversation with the employees while waiting, very friendly I love it. Moved here a month ago & this is my #1 stop always before I head to class. read more

I have only GREAT things to say. The best coffee, the friendliest people, and the best prices. Seriously. You can get a medium (AKA grande) double-shot ANYTHING is $3.25. Including tax. Done. Locally owned franchises. I love it! read more

The workers who were supposed to take our order were too busy talking to their friend to take our order. We nearly got to the pickup window before my friend called out the window and asked if they were going to take our order or not. Then they got our order wrong anyway. read more

Okay seriously I don't know what it is about this locations but every single time I come I order the same drink and it's never right. I say one thing and they will repeat something else and I'll correct them it's just a mess I try to be as clear as possible but it neversgoes well. Sad. I love dutch bros, so it's just the employees and they aren't mean or nasty sometimes interested in different things then they should be but I don't care about that just get my drink right but I am the one paying 5 dollars for it. read more

I like strong black coffee, drip, french-press, americano, moka pot, pour-over. I embrace the snobbery of the SF Bay Area's coffee elitism (ahem Ritual, Four Barrel, Blue Bottle), or at least the part of the snobbery that results in finely crafted coffees. I never order mochas or flavored drinks. But, when in Eureka, do as the Eurekans do, so I hit this spot and ordered a Carmelizer -- a mocha with whipped cream and swirl of caramel. Now, the drink was absolutely yummy and the barista, lonely and friendly in her solitary coffee kiosk, was delightfully cheerful. I think, though, I would give this place 4 stars based on the design of their takeaway cups alone. Pretty pretty pretty. Also, very happy with the drive-thru coffee culture....wish the folks in the SF Bay Area appreciated it more. read more

I gotta agree with Bob j (see first reviewer) - Please come to Southern California soon! While he mentioned the service, staff and prices, he did forget to mention the frequent buyer card (yes! get a little punch card and after you buy the requisite amount, you get a free drink of choice)! Not to forget the drive up service (you don't even have to get out of your car - important on one of those cold rainy Humboldt mornings... and they give doggie treats too... even for the bad doggies who don't deserve one... My daughter was going to HSU and turned me on to this place on one of my frequent visits. I have to get one every morning that I am there b/c I know that when I return to SoCal I have to rely on St*rbucks... If you blink and miss this one, be sure to visit the other DB on N Street near Myrtletown. read more

I think the coffee is good and my wife is in love with it. The ladies making the coffee are always nice. read more

First time going to Dutch Brothers, because we don't have one around in San Diego. I gotta say, you guys are awesome and super friendly. Being a Starbucks barista, I know the stress.. I was shocked that they where so interested in our drive up through Cali, how we are liking the stay, and how are we camping when it's freezing! You guys honestly made us feel so welcomed into your area. Stopped by in December, and can't remember the names on who we spoke to. The environment at Dutch bros is so welcoming. When we come back up this December, we will definitely be stopping by again! read more

Always stop by Dutch Bros. every time I pass thru Eureka. Probably my fourth visit in a year and a half, and each time the service has been friendly, helpful and patient when I try to recall what I had the last time I passed thru. My latte has been consistent and perfect each time!!! I can't say that about Starbucks. I so wish my town had a Dutch Bros!!! read more

My wife and I were traveling with our newborn thru town, craving that coffee, saw Dutch Bros from the road... The best coffee in Eureka! GO GET SOME!!! read more

It's SOOO GOOD, but it's SOO EXPENSIVE! I love the blended macadamia coffee drink, it's possibly the best drink on earth. read more

I would give 5 stars, but the merging seems kinda dangerous, and there's always an impatient person in line that gets rude. Besides that, the employees are kind, and my drinks turn out good everytime. read more

Stopped by here on our way home and was greeted with some awesome workers..Great Job guys...I hope we get to make our way back through here one day...and thanks for the message on my lid totally made my night especially since we were tired.. read more

Dutch Bros Coffee - Thanks for some awesome customer service!!! - Coffee & Tea Near Me - Eureka, California

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This is my preferred drive thru coffee. Always excellent service and they are great at reminding me to use my stamp card!

Great experience overall. We showed up at 0500 with an order for 17 drinks (basketball team). Paige was short handed but quickly made all drinks perfectly and labeled correctly. 17 drinks only took 12 minutes, great job Paige! read more

I have been going to this Dutch Bros for almost 3 months and have never had any issues! They always accommodate my coconut allergy. They always have a smile on their faces and great attitude! I am always happy with their drinks and am always excited to see what surprises await me when I can't decide what I want. read more

Terrible experience, worst drive thru experience i've ever had, person taking my order wrote it down wrong and put blue raspberry in my coffee drink when i asked for hazelnut, the gal making my drink remade it twice after messing up both times, when i finally got my drink made correctly it had no caramel drizzle like i requested and it was very watered down, no flavoring at all. Absolutely terrible experience and would never go back. I recommend going to the other dutch bro's on 5th street this one was an absolute train wreck. :( read more

After watching Undercover Boss, we had to stop and try Dutch Bros. Coffee. Wish we could meet the owner and talk with him. Visited the Dutch Bros. on Broadway and the three young men who served us were excellent...the first guy gave us extra time to read the menu and decide on our drinks. After ordering, he said our order back to us to make sure he had it correct---which he had....great memory. To our surprise, he said "No Charge----since this is your first visit." FANTASTIC!!!! Great business ethics...too bad the other coffee place (won't say Starbucks) has those ethics. We will stop by every chance we get when we visit Eureka in Humboldt County....and the Dutch Bros. on N Street----those young ladies were fantastic also. read more

Love, love, love Dutch Brothers! I've never had a bad experience and the location in Eureka is no exception! Friendly service and always appreciate the small talk. Coffee is fantastic and the eggnog latte is delicious. This location does not accept cash after hours so carry your plastic with you. I'm in town for several days and will continue to visit them (multiple times) daily. Enjoy! read more

Drinks are super yummy and they all have great costumer service!! They need to come to SoCal!!

Exactly what you'd expect from a drive through coffee spot! Nothing to write home about but nothing to complain about either.

Traveling from Canada to California, coffee is a must. Dutch Bros was recommended a thousand times, but after being disappointed in Oregon I thought they certainly didn't live up to the hype. One final attempt led me to this Dutch Bros, where I told the baristas of my disappointment. They surprised me with their extreme positivity, understanding, and assurance that this next drink was going to be incredible. Not only was the drink incredible, but so was their customer service, and love for their craft. Colton Bryan and Joe (and the fourth whose name I can't remember) led me to write my first yelp review EVER. That good everybody. It's that good I'm praising the Lord for Dutch Bros and these incredible baristas. read more

Dutch Bros has by far the best drinks for you and your pups. During my visit, Cass was very helpful as she assisted with my drink customization. Her personality shined and my experience will have me coming back for any coffee and tea needs. read more

The other store is more fun but this store is bigger. Owned by the same folks. Either way the people are always happy and cheerful. Good to see a spot that has great service. Doesn't hurt to stop in and check them out. If it's unpleasant, say something chances are the company will do whatever it takes to make it right. Good people SWEET products. And kick ass stickers. read more

The coffee is always great, but I won't be coming back until they quit this nonsense with two lines merging together. It's an accident waiting to happen, everyone waits longer, and there's too much risk of getting orders mixed up as I learned today. read more

Good service. Great sizes for the price you pay. Strong coffee. Overall very great coffee shop.

Stopped by this morning and was given my coffee on the house. Why? Because it looked like I was having a bad day. Thank you so much, Jasmine. Never disappointed here. read more

Discovered Dutch Brothers on a recent vacation to Pacific Northwest, and all I visited were great. Fast service, friendly people, and a quad shot latte for $3.50 gets me going in the morning. Please come to Southern California soon ! read more

Second visit to Dutch Bros (first in Oregon) and had the same friendly great service. American Eagle for the wife and chocolate Frost for me. Thumbs up! read more

I love dutch bros. The one on Broadway is my favorite. Jill and her group are amazing!

So good! I love the coffee options and it is great that you can get anything hot, iced or blended. Very reasonable prices, too!

Absolutely a must try. Staff is very friendly. Loved the iced and hot white chocolate macadamia nut. Yum. We will definitely come back.

When the barista asked me if I wanted a wet or dry cappuccino I got pretty excited to have a place that knew the difference. Lots of options and yet they stick to the fundamentals of coffee. Also, they are one chipper buch! Just what you need to go with your morning caffeine kick. read more

It's Dutch bros man! People talk to you, learn your name and your usual drink... sometimes making them when they see your car in line so you don't have to wait but maybe a few seconds for the payment to clear.... excellent service, excellent quality product, and great staff. We all miss you Libby! Try the black tea it's delicious. read more

Seriously the best chai I have ever had! The workers are so friendly. Our order came out prompt and correct. I wish we had one of these in Reno... Actually maybe I don't. I would get into a lot of trouble! I will definitely be back when I travel through here again! read more

I have a friend that lives in Grant's Pass, so I'm familiar with Dutch Bros. It's dutch brothers, enough said. I was totally stoked to find one of these in nor cal...it makes me hopeful that oneday I will see them in so cal. Had the annhialator, it did not disappoint. Come to So Cal Please! read more

Friendliest customer service EVER! Strong coffee needed - strong coffee received! When we are in the area we will definitely be back!

If the employees here spent less time socializing and more time working it might not take 20 minutes in line to get coffee. Also was given the wrong drink and when I finally got the right one it had no flavor. I guess we will have to go back to Starbucks except when we are on Sacramento or Phoenix. Terrible customer service too. read more

If you're looking for a smile with your brew, this is your place! The staff are super cheerful and friendly. A great way to start your day! read more