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Dusenberg Fare Festivities

4.0 (1 review)

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5 years ago

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SEA Restaurant - A mess something we didn't ask for

SEA Restaurant

4.1(186 reviews)
4.3 km•Upper Mount Hope
•$$

stopped before our flight home and i am so glad we did. the food was amazing. i haven't had pho in…read moreyears and this was amazing. service was phenomenal and the environment was welcoming. great prices and large portion sizes. can't wait to come back!

I normally like SEA and have picked up lunch from their Mt. Hope location a number of times. I've…read moreonly had a couple of minor issues--being given the wrong order, mostly--but I was not really pleased with the customer service in addressing these. They remade my correct order, but never offered a refund or even discount to make up for their mistake and the fact that I hade to drive back there from my office after discovering I had the wrong meal. Today I got my usual order (stir fried rice noodles with pork and veggies) and drove back to my office. I got a few bites in and found a fly in my meal. I had to pack it back up, leave the office, and drive back to the restaurant. I showed them the fly, and they were apologetic, but only offered to remake my meal OR give me a refund. Given that I was very hungry and didn't have much of my lunch hour left, I told them to remake it. I dis tell them that I felt they should give me a refund and remake the meal, but they said that they could not do that. I had to sit and wait for them to make me new food, and the only other thing they were willing to do for me was give me an iced coffee (which, for the record, was disgusting). I don't know that I will be going back, which is unfortunate because it is one of my preferred lunch spots. The customer service is just horrible.

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SEA Restaurant - Inside

Inside

SEA Restaurant - Chicken Chicken (Pho ga)

Chicken Chicken (Pho ga)

SEA Restaurant - Thai Iced Tea! I saw other people drinking this and had to check it out. It's a creamy orange color when you shake it up. Yum!!

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Thai Iced Tea! I saw other people drinking this and had to check it out. It's a creamy orange color when you shake it up. Yum!!

Dusenberg Fare Festivities - popuprestaurants - Updated October 2026

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