I am so impressed but not only the service but the quality of the product! I was doing some work in…read moremy kitchen, it has not been painted since the previous 2 owners! Over 10 years ago, they were kind enough to leave the old paint can in the garage. It was completely dried out of course. I called ahead to check to see if they could paint match, she confirmed they do but they need a large enough sample to scan. She asked that I bring the can in and they will determine if it can be done. I walked in handed her my can she took a look and the dried paint on the lid was enough for a good scan! She was very knowledgeable without even looking at the label she could already tell what finish it was and type. She did warn me it was 10 year old paint and they could get it as close to the color as possible. I knew it would be far fetched to match exact but I will eventually will repaint the entire kitchen later on. I just needed enough to cover up wall patches. I was in and out in about 15-20 minutes! Quick scan and my paint was created! Such an easy process! She even provided a 10% discount. I just painted the walls and it's a spot on match! This exceeded my expectations!

Needed advice on a furniture refinishing project and the young man (early 20's) had very little…read moreproduct knowledge. His answers to my basic questions were a word salad of jibberish. Too little training of floor staff for a brand that I have trusted for wall and house paint over the years. Hope that management sees this and remembers that customer service starts with a knowledgeable staff. Went to a woodworking specialty store and learned what I needed to get the look I wanted.

This store has recently moved, about 2 blocks up from the former location. Even though the name…read morewas on the front of the building, I still could not find it. Then a nice young man came walking up to me and asked me if I was looking for Shilpark. He took the heavy old paint can from me, and slowly walked me to the entrance, down the side of the building. He was cordial and helped me get the paint I needed........ We all have choices about where we buy things. Jay is a great representative for your company, and will ensure my future patronage.

I recently contacted the store in Miramar San Diego to inquire about a custom color order that…read moreappeared different than expected. Unfortunately, my experience with the " Manager Rob " (customer service) was not what I had hoped for. The "Manager Rob" I spoke with was very defensive and insisted that the color was correct, but the interaction felt rushed and dismissive. While I understand that misunderstandings can happen, I was disappointed by the lack of patience and willingness to address my concerns. I believe that a more considerate and understanding approach could have helped resolve the issue more effectively. These Custom aerosol spray cans are NOT inexpensive. Maybe "Rob the Manager " could learn to handle customer service with more professionalism and courtesy.

Gr8 service...gr8 selection...compared to other paint & supplies is #1...ace high !…read moreThe ONLY SUPPLY STORE that carries...oil based stains / paint ...

Very knowledgeable and friendly staff. Highly recommend them and the classes at the SDFWA, San…read moreDiego Fine Woodworking Association next door.

I was sent in here by my company for a gallon of paint to match a metal deck roof on a military…read morebase. A previous attempt at another paint company failed miserably to match so i was off to find something better. Well, I found it! I walked in and Shannon greeted me with a giant smile and an eager attitude. Take note other retailers... These things are important! I gave her a sample of the metal I'm in need of matching and she tells me that it should be no problem. She also asked what finish I would like... Ummm, I don't know I tell her "You're the professional". I told her the first attempt was Semi-gloss and that was WRONG!!! So she made an executive decision and scanned my color. She worked her magic and upon testing the mix decided she didn't like it..... Something about reds and greens being wrong... Looked brown to me.. She added this and mixed it and still didn't like it. Still brown to me.... Added something else and tested it again.. Closer I guess but she still didn't like it... so back to more of something to the mix.. Meanwhile engaging in friendly conversation.. no frustration just smiles. The next attempt yielded shat she seemed to like and I couldn't even tell where the test spot was. If I can't see it then it must match, right? A job well done by an outstanding company representative!! Sherwin and Shannon... I'll be back! Oh, pay attention or you'll miss the driveway and have to pull a pretty good maneuver AND a U turn to get back!

Who rates a paint store? Well, when you have great customer service and someone who goes above and…read morebeyond to help it's justified. I went into this location to get some paint that would match a stain I previously used (different brand). Matching wood stain to a paint I realized is harder than I thought. A BIG shout out to Daniel who spent the time to find the exact match. He enthusiastic took on the challenge and after some trial and error he created the perfect paint color to match the wood stain I brought in. I also overheard the manager on the phone with a customer and she was very professional and on top of her game helping the person on the other end of the phone. Overall, a great experience and would certainly go back for my painting needs.

The manager was awesome. My sons are working on a small kids project. When we explained the…read moreproject to the manager, he gave us great help and special deal for the kids! I don't want to say exactly what the deal was because everyone might expect the same thing. But we really appreciated it. I bought some other items at the same time to give them more business. While we were there, the manager and staff helped several other people and seemed very helpful and professional. They really know their business. We've shopped at this Frazee before and always got great service and good prices. We'll buy all our paint and supplies here!

I needed purdy paint roller refills, and I arrived at 4:57 pm. I saw the guy locking the doors as…read moreI drove up. It's so annoying when you barely make it on time and you're not on time. I stood up front and stared at the brightly lit open sign until a couple minutes after, but the the doors declined to magically unlock. At the end of the day, they got to go home a couple minutes early and I got to leave a bad review . So I guess we're both happy.

Well, new year new paint. That's a thing, right!?! It should be!!…read more TallGirl and I, well we got board looking at the same 70's eggshell white and "what the heck color is that" brown. So. We logged in to the Sherwin Williams website. They had a ton of colors. I love that they really test their paint. They sold me long before I clicked over, looked at the color or even stepped food in the store. They invest in making sure the color will hold up. That the paint will last. That's what I want and need. Any way. We looked on line. I did the preliminary elimination of colors. One thing I loved is they had "wellness" colors. Colors that promote strong mental well-being, yes I need that. Heck don't we all. And for a $100.00 or so. I will invest that into me and my home. I asked for some color chips to be mailed. I also wrote down the color numbers. Since we were soooo inspired, we couldn't wait for the paint chips. We just drove the whole three miles to the nearest store. Looked at the colors in person. That's when we met Clarissa. Holy moly! This girl rocks! She got our sample colors mixed for us. And with out skipping a beat or customer service she helped two co-workers, a guy on hold and reminded someone else of something. She was so fantastic TallGirl tried to recruit her to her company. But she said she loves where she works a and they give them great training. We did learn that if you know exactly what you want, say you're a contractor or it's a repeat order you can email them: Email SW1513@sherwinwilliams.com We went home, we painted all the colors. We looked at them in all the lights. The next day we had a decision. I called Clarissa. She remembered us :) Told her what we needed, I paid for it and sent "The Dads" to get it. When they got there, she had it all ready to go, no issues no problems. So we painted three rooms (so far) and it looks great :) if you need paint, go here!!! Get good paint!!!

Do not bring your spray pump here for service. Contractors already spend tens of thousands of…read moredollars in order to keep places like this afloat. I agreed to pay the hundred dollar deposit and then the additional fees for repair Josh wanted to charge me an additional $300 simply to store my pump in their shop. With the cost of living already being so expensive in San Diego it seems places like this are insensitive to the fact. There are several other reputable shops in San Diego that you can go to to troubleshoot and make your repair on your pump. DO NOT BRING YOUR PUMP FOR SERVICE HERE

I went to this location today and it was a good experience. Daniel was very professional and great…read morecustomer service. I highly recommend this location to anyone.

Excellent service, the best material amongst all the local paint stores. When you want your…read moreexterior to last this is where you buy great paint.

Went in to see if I could get a paint to match the flat off-white ceiling paint I have. Spoke to…read moreStacey and she was great. She did not ask me to bring in a sample of the paint from the ceiling as the idiot at Home Depot did. I told HD I was not taking a chunk of my ceiling in for them to try and match. All the sample paints I tried all had a sheen to them and made it worse. Stacey gave me a small sample to see if it matched my ceiling. It was close and it did not have the sheen that HD flat paint. I went back and got another super small darker sample and it did the trick. Should have used these guys from day one but was not aware of them. Highly recommend.

Sole employee at the store march my paint sample exactly - 2 times as I ran out…read more Awesome job guys! It's worth the extra money versus the bargain brands.

I needed a tiny metric stainless set screw. Going to Ace or Home Depot was a waste of time. So…read morewhen I called 4 different speciality fastener stores around the city, nobody had M3 set screws or anything smaller than M4. One phone call to Marshall's Industrial and the lady did a quick check and confirmed. The place is like Harbor Freight but kind of a backstreet locals type place, behind Natsumi & Starbucks. They knew exactly which aisle to send me and the big dude in Orange knew exactly what bins to look for. Again, nobody across SD had M3 set screws. They did. They have a bunch of stuff there I may be looking to revisit again some day. Got a handful of them babies for under a $1.

The people are friendly and help solve problems when it comes to finding an appropriate fastener…read morefor a project. The selection of nut bolts brackets hoses you name it is fantastic. If you have an idea, walk around the store and there's bound be away to make your dream come true, I had to manufacture brackets to repair a table. The original brackets were no longer available. I found the appropriate bolt with the proper thread that most stores do not carry a large washer and I use a metal sealant to include two parts and drilled holes to screw them into the bottom of the table. Value sense of account accomplishment fixing something that they thought they're gonna have to throw away. the elderly couple actually still use this table and hope to use till the day they carried out their front door feet first. Be creative its fun