Really great tools and neat stuff in general. And Shawntrina who works there is so kind and helpful. Ten/Ten for sure. read more

Literally bought something Monday and when I bought it, the lady put my phone number and three days later I went to go return something without a receipt. They looked at my phone number and it wasn't in the computer. How would it not be stored in the computer if you put my phone number in when I checked out. The big heads up don't buy something if you know you're not 100% sure you want to keep it and giving them your phone number. Does that mean the receipt is gonna be in there either read more

They were out of stock on 9vt alkaline batteries, when I asked if they would be getting some in soon, he replied "I don't know" instead of saying I'll find out for you. TERRIBLE CUSTOMER SERVICE read more

OMG! The sales manager, let's just call her Karen because I forgot her name. I went in there to return a product I purchased along with the warranty. This was purchased two years ago. I went to return a different product last year and the person working, the checkout stand screwed up and basically claimed the wrong warranty. I figured it out when I looked at the receipt and was about to leave the store. The manager got involved. The manager claimed that this would not be a problem if I needed to return something on the warranty that they screwed up. Here we go a year later and of course it was a big problem. I walked in the store to do the return, Karen informed me that I had no warranties. They have all been claimed. I assured Karen that I did and even had the emails to prove it. Karen didn't want to hear it. Karen didn't want to do any other digging at all. She just wrote down the one 800 number for me to call and said I will have to deal with them. Even though this was an in-store issue where the mistake was made by their in-store employees she tried to brush me off to the one 800 number. I stayed in the store contacted the one 800 number and they were able to go through my transaction history and see that it was clear what it happened and it was just as I described. I tried to explain this to Karen, and in typical Karen fashion she didn't want to hear it. I put the phone on speakerphone so Karen could understand with the customer service people on the number she gave me were explaining. It seemed to go past Karen's ability to understand. As I was trying to keep cool Karen not only did not want to hear the explanation from the customer service. She shushed me. That was completely unacceptable customer service and I can't believe that she is a sales manager and speaks to customers that way. I told her that I'm not leaving the store until this gets arranged and asked her or the other employees to get the actual Store Manager on the phone. Karen had a temper tantrum and went into the security room and shut the door. The woman I was on the phone with at the one 800 line could not believe that a manager in one of their stores would act like this. I spent over 45 minutes while in the store speaking to customer service on the phone. Before that I spent about 10 minutes dealing with Karen at the register while she huffed and puffed, and only pulled up one screen, which was her and I'll be all. When I finally decided to leave the store it was only because customer service had been able to resolve the issue without having to deal with Karen in the store or the warranty, which she claimed did not exist. They also were able to find my purchase date receipt for my other warranty which Karen told me did not exist. Customer service on the phone was able to do everything that an inept Karen could not. I really hope the actual Manager of this harbor freight reads this review. I believe her name was Terry, who was not at work on a Sunday when I went in and dealt with this. I think Karen's real name was Christie or Christine or something along those lines. Regardless the fact that Harbor freight, where I constantly shop would employ someone like this and give them any type of power speaks a lot for the brand itself. I would never call for somebody to be fired, but she definitely deserves a demotion, she's not Manager material and should probably go take some communication courses or something along those lines. This specific harbor freight location has lost my business along with my employees. Thankfully, there are other harbor freight's scattered throughout San Diego, which we can all shop at if we need something. read more

Seth listened intently as I described my problem and came up with the most creative solution. Wow go see Seth, HE GETS IT!!! read more

Harbor Freight Tools - Harbor Freight SD CA - Hardware Stores Near Me - San Diego, California

Anytime I need anything that is not Home Depot this spot has amazing prices. Been coming back and there return policy is amazing. read more

Pre-COVID19, I enjoyed browsing the aisles and casually picking up all sorts of goodies for my home improvement and auto projects. For the uninitiated, this place is like a smaller and more inexpensive version of that big box store with the orange logo. In a lot of ways it's better than any of those big box home improvement stores. I have literally saved hundreds of dollars buying useful items for many of my home improvement and automotive projects here: air compressors, a tile cutter, specialty drill bits, tarps and more. It can get pretty busy with all the work trucks in the parking lot and contractors rushing in/out. For this visit I intentionally came in 30min before closing on a Sunday to avoid any crowds. And I even managed to stick to my list on my Our Groceries app! All the staff are wearing masks and all customers are also required to wear face coverings. I couldn't find the soldering iron and asked one of the staff, whom I noted was wearing a N95 mask. He was very helpful and knew just where they were...the same aisle I passed moments earlier. Haha. As you would imagine, There are a lot of things sold out, like masks and gloves. I'm happy to report that the staff remain helpful. I still managed to get another pair of work gloves to store in my truck since I never have them on me when I need them. I'll be back when my project tool list runs long again. read more

Harbor Freight Tools - Ratchet long cargo bar - Hardware Stores Near Me - San Diego, California

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I wish there were more Harbor Freight locations. This one is really easy to find, huge sign with extra large address, 8400. I liked it when they were giving away all those free doo dads, but no longer. So I come here less often. last 3 years. They also seem to carry less of the things I need, such as today I called and I need a halogen light bult, the pencil thin kind, that I used to buy at this store. Even WalMart is not carrying this light bult, because they stopped making those lamps that used them , due to the bulb gets so hot, they cause fires, such as curtains catching on fire. But those lights are the brightest. The staff at this store are very helpful and friendly, and returns are easy, no questions asked. read more

Clean store. They have options in regards to tools but they are off brand names. If you aren't a major project guy around the house some of the tools here would do. I would not skimp on certain things though and would pay the price for major tools. read more

The inventory and prices are the same as other locations, but ease of parking and friendliness of employees seemed noticeably "better" in Miramar than in El Cajon, Spring Valley, or Chula Vista. read more

August Stop 1 Found what I needed and picked up a few extra things for a good price. Very fun to walk around and browse. Even has a clean single person bathroom for customers. Tons of parking available in a convenient location. read more

Love this location, great staff, well stocked, organized and very clean. Great parking area with quick access to the doors. The management and staff really take pride in their work, very helpful and seem genuinely happy which is a welcome sight. Great tools at fair prices. I buy tools I use often and when I need one of those tools that will only be used twice in my lifetime the price doesn't freak me out. Huge thank you to the folks at Harbor Freight. read more

Harbor Freight Tools - Hardware Stores Near Me - San Diego, California

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They are set up for social distancing, hand sanitizer on the way in and out, proper markings on the floors, shields at the registers, they clean between customers and all employees wear masks, although there was at least one customer running around without one. Fully stocked, I found what I was looking for to complete a project, read more

I came in to buy a generator they had one marked down I paid 603 for but instead of trashing the broken generator they sale it for cheaper then when I get home the generator doesn't even produce power it's rattling definitely doesn't sound normal I will never trust this place ever again not will I waste my time and money there who ever put the at generator up there should be fired read more

John aka sideways is amazing awesome customer service so useful resourceful and great etiquette thank you to him for awesome customer service always appreciated read more

This is my kind of candy store. I love perusing the aisles looking for something I do not need. This place is well stocked with the most random stuff that I will never use..except for the cool high lum flashlight, the pepper spray for $6, the ammo box for $3.95!, or the cool tool box that is bigger than my garage!. I love it all. I do not subscribe to the email coupons because they blow up my email something fierce. I just like to kill a good 45 minutes if I can and when I can. My cheap thrill for the day. But I will always come back because you just never know what they might have. This is also a great place for stocking stuffers or cool gifts. This store is always fully staffed with very courteous employees and helpful too. read more

Harbor Freight Tools - Great deals - Hardware Stores Near Me - San Diego, California

Great tools and pricing for the general use and they do have upgrades for professionals. Glad they are around! Also easy to return make sure you setup an email / phone number account read more

Customer service could be better... It's all blah. Make sure you have your coupon on your phone or a printed copy. I made the mistake of forgetting my phone, and even though I was in their system and knew the coupon details, the coupon would not be honored. What should I expect? - I guess nothing. There is a lot of value to be had here, but keep things in check. Never buy any tool here that you rely on or may be prone to failure in a detrimental way. Careful is the word, lack of expectations is the reality. read more

They do a very good job at this location, staff has been polite and helpful every time I have been here. The parking lot is large enough that even during sales events I have been able to find a convenient spot. Harbor Freight offers mostly Made in China tools. Some are of excellent quality, much of it is very acceptable and some of it is not made well at all. I have a 6" buffer that can be stopped with hand pressure.....that is not supposed to happen, this is the second one, and they both had that problem. Got a 3-in-1 air powered finishing nailer(16 gauge, 18 gauge and staples) was open box, cost $35.00 and works perfectly. I'm very happy to have a Harbor Freight location close by, and often am pleasantly surprised by how well the products they sell function. Keep your expectations realistic and you should be pleasantly surprised as well. read more

I purchased a liquid pump remover a few days ago. The cashier no.377267 sold me on purchasing a 2 year warranty when she told me I could return it back to the store any time. The pump has an air leak and doesn't work. I went to the store to return the item, the manager tells me very rudely that the product has to be returned online. Pointing to the receipt stating it was obvious. I understand they have safety rules however it's the way she approached me as if I were trying to steal. A store should not advertise a return to the store if not possible this information should have been disclosed during the purchase of the 2 year warranty. read more

Quality tools at great prices! So a buddy of mine gave me a gift card to this place and I needed a tool box so I thought this would be a good time to use it. MAN this place has a lot of great bargains especially if you get their flyer, there's where you'll see what all the fuss is about. They constantly have great deals like 20% off entire sale or a free power strip w/surge protection and other useful items. I was lucky enough to enjoy a whopping 20% off AND get a free power strip with my sale I wanted the headlamp but they were all out of those. All in all I left with a medium sized tool box three accessory containers two medium and one large plus the power strip all for under $20. They also carry real American made Pittsburgh steel tools at reasonable prices as well. Thanks to my buddy I now have a go to place for all my tool needs. This Guy gives it an "Arrh! Arrh! Arrh!" Tim the toolman grunt of approval. read more

Harbor Freight Tools is one of my favorite stores. This one is the biggest store I've been to. It appears to have every item Harbor Freight sells. I bought a couple of magnetic strips designed to hold tools. I like to use those in the kitchen to mount under my cabinets to store my cooking knives. Cheaper at Harbor Freight than Macy's The checkout at Harbor Freight is always so annoying. They are always pestering me about phone numbers and wanting to know if I receive their flyer. Yeah, it's their job - but it's still annoying. My favorite item of all time from Harbor Freight is their little crappy paint brushes. I use them to apply rust preventive paint on my equipment - then I throw the brushes away. Buy them by the case for the best price - and to guarantee you will have a brush when you want one. I painted my tractor with those little brushes, rust preventive paint from Home Depot and beer from Bear Republic. It was fun. You may want to surprise your wife by painting her car. read more

Harbor Freight Tools - See those crappy little brushes in the paint cans?  They are from Harbor Freight, and I love them!! - Hardware Stores Near Me - San Diego, California

This place a joke. The customer service is horrific! Asked for help finding a cargo basket and all I got was attitude and eye rolling. Then when I asked for help to load into my car it was like I was bothering them. What happened to customer service. Thanks for the professionalism and the worst customer service that I have ever experienced from Christopher. I know there is Covid going around but they should at least try and treat customers with respect! Do not go to this harbor freight. I usually go to the Mira mesa one. I had to make a special trip for this basket and was severely disappointed with the way they acted and treated me. Will NEVER go back to this place! If I could give it negative five stars I would. read more

Came in here for the first time and the cashier, Alissa ( she was on cashier 2 today 07/27/2021 at 1 pm) is very rude. We explained that we do not want a certain item and she keeps ignoring us as she continues to speak on her headset. Hope management sees this and will educate her on customer service skills. read more

5 Stars because of Stephanie the cashier. Great customer service and pleasant attitude. 1/14/2023

Love HF! I always use a 20% off coupon with every purchase. Most of the stuff is great for the normal person that does household maintenance or car maintenance. If I was a mechanic, I would probably invest in higher quality tools, but for the average person, harbor freight has a great selection and quality. read more

I can't believe management did not catch such employee behavior. I don't believe to insult a customer when they return defective products is written on the employee handbook. I beg management to check on one african-american lady's behavior. (she has unprofessional face and behavior). Meanwhile, I will shop at Homedepot for all my tools and returning all tools I purchased from harbor freight. read more

The supervisor here is a total Prick. I called over the phone to MAKE SURE and VERIFY they had the product i needed in stock. He said he did. He even asked me if I wanted to have a hold be placed on the item so I wouldn't drive all the way to SD for nothing. He said , just ask for it at the front register. Over an hour drive later, I get there and ask for the item they stated they placed a hold on for me. There response was, idk how it happened it was supposed to be on hold but I accidentally sold it. Seriously, this guy made me waste my time , money, gas and effort for nothing. He can not even hold his word as a man, employee, even supervisor. How is he even in that position. It was the short mexican/latino with glasses and short hair. He should not be in the position he is now. As a company you are losing valuable customers and loyal customers. You will run out of business with this guy as supervisor. Do not do business with this young man. read more

Warning: do not shop here! If you want cheap Chinese products and bad service, go ahead and shop here! Just remember you get what you pay for. Don't let the discount coupons and low prices fool you. read more

Stop by to grab tools of any sort. People here are friendly! Stopped by to grab padlocks and they have a lot to choose from. Downside of this place is it can get busy and sometimes there only limited of workers... read more

Great tools at a great price. The problem is the unfriendly staff, more specifically the old lady working the register. She's very rude and unprofessional, and lacks customer service skills towards certain people. She treated what appeared to be a customer she knew personally great, having a friendly conversation when them and taking up time from me and another customer from checking out. That didn't bother me so much, however as it was our time to check out, we were just regular customers that didn't get a greeting. All we got was an attitude, bad customer service, and an unwelcome feeling. Everyone else in the store could be great, I don't know, but when you have one person like the one I described above, it ruins my perception of everyone in the store and the store brand itself. I hope you can address this and fix the attitude, favoritism and or whatever this individual appears to have because she isn't consistent with the customers she deals with. read more

20% off coupon, check. Freebie with a purchase coupon, check. Special sale catalog, check Shopping list for guy tools I may or may not need, check. When buying tools for daily use I always go for quality products, but for disposable or once in a blue moon tools for that special job, Harbor Freight fits the bill. I am always amazed at how cheap I get off when I walk out. I'm a little shy about buying power tools or machine tools here, but if you shop smart you can save a boat load of money; pun intended :). Just be sure to check out all online specials and coupons because they have never reminded me of a coupon if I didn't have it with me. read more

Bottom Line: this store is big and clean, but their customer service isn't very good. I love shopping at Harbor Freight Tools for those tools that you only use a few times in your life so you don't want to pay alot. I sometimes purchase tools in the off chance that I might need it some day....why not; there so cheap! As a military guy, I move around alot and have shopped at many different HFTs; so I can spot the good ones from bad. I recently moved to Poway and found that there is a HFT in Escondido and on Miramar road in San Diego. I could have chosen either, but the one on Miramar was a little closer so I went there. This HFT looked brand new; it was very clean, organized and very roomy. It also wasn't very busy like many stores I've been to. Unfortunately, they weren't staffed like most either. They didn't have a sales board like most, but they did have the flyer available. I found that they had air staplers on sale; Bonus I need one! Unfortunately, I couldn't find the one on sale. When I finally found a CSR (hellooooo?), he looked as hard as me. He went to the front counter and found they were supposed to have 4 in stock. He looked on the shelf again. Then, he looked for one in the back. Then he looked on the shelf. After 30 minutes of searching, he reported that they don't have them. When I asked if they could match the price with the one they had in stock, he said he'd as the Manager. The Manager came over and looked at the shelf. Then he looked in the back. Then he told me "sorry, I can't help you". After I'd been waiting 45 minutes. I don't begrudge a store with inventory discrepancies...mistakes happen. But it is how a business deals with those mistakes that separates the good stores from the bad. In my experience, when other HFT stores run out of an item, they take down your information, call you when it gets the item in stock, and then honors the sale price. I have heard that some stores will even substitute tools. Not this store. I'll go to Escondido next time. read more

Im not going to lampoon these guys for what they are, a big store that sells cheap to mediocre tools. They do have some good stuff but its all locked away of course. If you're in a bind,and theres no Mac or Snap-On truck anywhere in sight then come here. If Kragens or O'Reilys doesnt have it either, then come here. You should already know what youre getting into before walking in the door. read more

Super cheap tools. Like ridiculously cheap. In fact, my friend bought a machete for really no good reason because he saw it hanging on the shelf for $5. I'll come here for specialty tools that I know I'm only going to use once or twice. The quality is just OK. It's not always the best fit but they work well enough to get the job done. I think Harbor Freight mails out more coupons than anybody else in the world. So look out for them before heading to the store. read more

ONLY STORE ILL GO BACK TO! After terrible service at the escondido store, we chose to come here, to mira mar. Derek and Stephanie ( sorry if a butchered your names) BEST SERVICE EVER !!! Thank you so much for being friendly, acomidating , helpful, smiling, helped us out to the car even with our generator purchase. After being turned away at the escondido store with crappy service from their Manager ONLY. I was so happy to see that is was not a chain wide policy to treat paying customers badly. The mira mar store is cleaner, brighter and more well stocked than escondido. Keep up the great work, you deserve a raise, and you 2 along e kept your company from loosing long time frequent customers. read more

What can you say about Harbor Freight? Cheap? Low quality? Yes and maybe. If you're a do-it-yourselfer working on your home, you don't need the fancy name brands if you're planning to use the tools a few times in your life. I agree if it's your trade, I'd invest big on what makes you money. So Harbor Freight and I have been friends for a long time... it's my big boy's toy store. I enjoy walking down the aisles and picking up something I find as a great deal. Look in the paper for coupons and sign up for their newsletters, and you'll find even better deals. Now the quality... yes, they got "throw away tools"... as in use it once and throw it away; but they also have some gems that will last a lifetime. My rule is this... if you're going to do a project and probably use it once for that project (then loan to your needy friends after), buy it here. For example, if you're going to do crown molding and/or hardwood floors, buy your compound miter saw here for half of the price you'd pay at HD or Lowes. How often will you use it again? I have expensive tools like Snap-On and Craftsman wrenches and ratchets in my tools box... mixed in with Chicago Tools you'd buy here... you just need to build your box based on how often you plan to use your tools. So I give Harbor Freight 4 stars... they have a huge selection and very low prices. If you really know what you need and how often you will use your tools, this is the place for you. read more

A little challenging to find specific items or staff to help you in the store, but they always send coupons for good deals and free stuff. Quality of items is pretty poor, but it is cheap. Be very clear to the cashier what coupons you want to use for what items, they sometimes try to check you out with the least effective coupon usage possible. (Watch out for the cashier Ulysses.) read more

This is the place to go to for more affordable tools. It's well organized and clean. The tools they carry is cheaper but still well made and durable. Hand tools have a lifetime warranty. For any home project I make sure to come here first. Great place for a Pelican case like case, hand tools, tarps, moving equipment, etc. Just wish there was one closer to my home, going on Miramar is a pain during the week. read more

Pros: - Cleaner than most harbor freights - Cheap Tools - Convenient location - Plenty of Parking Cons: - Customer service is lacking read more