Your local hardware store has everything you may need and more. Ace has more variety on chicken…read morefence wires than the larger hardware stores. I find their prices to be within the same as other major hardware stores. Staff is always available and ready to help.

Looked for a specific product I needed for a job, the BIG BOX STORES didn't have it but ACE did…read more Showed one in stock, went there- and yes, it was there! Value is in the eye of the purchaser-they had iron think it was a great value. Nice staff, clean & well played out store.

This store has E V E R Y T H I N G!!! If you can't find what you're looking for, just ask one of…read morethe guys and they'll find it for you. There's so much goodness in this store. I actually haven't been in for a while since I don't live that way anymore, but I intend to get back there asap jjst so I can feel what it's like to be in a REAL hardware store again. They actually carry hardware, which the big box stores almost stopped carrying. Anyway, I can't recommend this store enough. If you need anything from a screw to a light fixture, they likely will be able to hook you up! Oh, and their prices are awesome too WE NEED TO SUPPORT THIS BUSINESS AND ALL SMALL BUSINESSES. It's so important.

You are in a rush. It's that Monday morning kind. Yet this hardware store has been a local staple…read morewithout your presence. With swagger going within. You meet two cool dudes that know your friend. They treat you right and get your items made. Walked out quickly with 9 of these lightening my load. Wouldn't have changed anything. These dudes were awesome and I'll be back. (:

Always warm professional service. High quality products…read more Much more pleasant shopping experience compared to the big box stores. Jeremy was very helpful in the cleaning equipment rental dept.

I was happy to learn the other day that this Griffin Ace Hardware store is again doing screen…read morerepairs and replacements. I had a number of screens repaired here years ago, and they do a great job for a good price. Service is always great.

I came in for replacement hardware for my gate. I had been trying to find online and at local…read morehardware stores like home depot with no luck for perfect or even close match. The selection at place was great. No exact match though as mine was pretty old. Frankie took measurements and pics of my hardware i was replacing and he was able to find my piece online when i could not. Took 5 minutes and he was pleasant to work with even though he directed me to ordering online. Thats integrity and customer satisfaction as a high priority.

I rarely leave negative reviews, but I feel other small business owners should be aware of my…read moreexperience. I placed a cabinet hardware order totaling approximately $2,400 for a time-sensitive client project. After multiple follow-ups regarding the delayed order, I was informed through the customer service email thread that the manufacturer could not locate the order and that cancellation was being discussed. Based on those communications, I had to purchase replacement hardware to avoid delaying my client's installation. The replacement hardware was installed the following morning. Only after I had made those arrangements was I informed that the original order could be shipped overnight. When I requested that the previously discussed cancellation be honored, I was told the order was final sale. I also asked to speak with a manager to discuss the situation. I was not connected with anyone else and was told I would need to continue working through the same customer service representative. What I found most disappointing was the way the situation was handled. I made a business decision based on the information provided to me, only to have the circumstances change after I had already incurred additional costs. Rather than working toward a reasonable resolution, I was left feeling that the burden of the miscommunication was placed entirely on me. As a small business owner myself, $2,400 is a significant purchase. I expected clearer communication, better customer service, and a genuine effort to resolve the issue fairly. If your project has strict deadlines or you are making a significant investment, I encourage you to carefully consider this experience before placing an order with this company.

I needed a tiny metric stainless set screw. Going to Ace or Home Depot was a waste of time. So…read morewhen I called 4 different speciality fastener stores around the city, nobody had M3 set screws or anything smaller than M4. One phone call to Marshall's Industrial and the lady did a quick check and confirmed. The place is like Harbor Freight but kind of a backstreet locals type place, behind Natsumi & Starbucks. They knew exactly which aisle to send me and the big dude in Orange knew exactly what bins to look for. Again, nobody across SD had M3 set screws. They did. They have a bunch of stuff there I may be looking to revisit again some day. Got a handful of them babies for under a $1.

The people are friendly and help solve problems when it comes to finding an appropriate fastener…read morefor a project. The selection of nut bolts brackets hoses you name it is fantastic. If you have an idea, walk around the store and there's bound be away to make your dream come true, I had to manufacture brackets to repair a table. The original brackets were no longer available. I found the appropriate bolt with the proper thread that most stores do not carry a large washer and I use a metal sealant to include two parts and drilled holes to screw them into the bottom of the table. Value sense of account accomplishment fixing something that they thought they're gonna have to throw away. the elderly couple actually still use this table and hope to use till the day they carried out their front door feet first. Be creative its fun

Still our go-to place for diy home repair items. But, now,…read morewe found their greeting cards to be quite a find! Great variety of cards. They also have lots of other items (purses, clothes, small home decor, stuffed animals) and snacks. We'll definitely come back and browse/buy, especially since Hallmark closed next door. Prices are slightly higher than HD. But worth it since it's local and convenient. AND Service is always friendly and the a super proactive at helping. We save a lot of time just asking the staff for help. Thanks Ace!

I originally went into Ace Hardware to get a flapper for my toilet. I went upstairs and spoke with…read moresomeone in plumbing who recommended a part. I even said, "This doesn't look big enough," but he assured me it was the correct one. I took it home and unfortunately it wasn't the right size, so I had to run back to the store. The woman who greeted me the first time was incredibly kind and helpful -- she had even helped me load bags of soil into my car earlier. She handled the return for me with no problem at all. Then I went back upstairs where the actual plumbing specialist helped me pick out the correct part. The customer service here is excellent. It's so close to my house that I prefer going there instead of a big store like Home Depot. I may pay a little more sometimes, but the convenience, helpful staff, and friendly service make it worth it. Usually, they're right and very knowledgeable. Highly recommend this store for both customer service and convenience.

Awesome to have a hardware store in Ocean Beach. I go there for small things all the time and the…read morestaff is very helpful. Keep up the good work!

Went here to buy supplies to fasten a rack on my bike. Wandered around for 2 mins, lost as a…read morenewborn pup, and Reuben at the front desk asked if I needed any help. Told him what I was trying to do and he took me to two metal clamping options to fasten the rack on the bike and even went out to the front to see how they would worked. He gave me tools and cut rubber lining to secure the clamps on the bike and we did it all right in the front of the shop. HUGE help! Thank you again Reuben! Incredible service and I love the newly installed rack!!

You've lost a long term customer. I've gotten keys and random items here for 20+ years and at least…read moreonce a week I point a tourist your way. But I was met with a completely unnecessary comment when I needed help the other day and it felt crappy enough that I will find somewhere else to copy my keys and get screens and random items moving forward. I had just gotten a skin cancer treatment on my face and I had to drive to run some errands. I realized I needed more protection than I had planned and felt like I was getting too much sun on my face so I stopped at CVS then the hat store looking for a face covering. The man at the gift shop down the street said Ace will probably have them and I was excited because i thought, 'they usually have everything you can think of' and I was hopeful. I popped in the door and the woman who asked what I needed felt the need to Covid shame me for asking for a face mask. I was trying to describe a face shield and she responded with, 'like the one's people were wearing during Covid' and I (was simply excited that that meant she knew what I was taking about) said, 'yes, exactly that. Like sunglasses for your whole face' she proceeds to roll her eyes and tell me that 'Covid is over that's not a thing anymore, you don't need it and really we never even needed masks' I was a little thrown off but was trying to ignore that this just turned into something totally unnecessary. I said, 'I need it for the sun protection' and she looked at me like I was making it up and said well we have regular masks if that's what you need but we haven't had any of that Covid stuff for a long time now' 'I never mentioned Covid, she brought it up and made it very awkward' I was just thrown off and felt embarrassed that we were talking about Covid when I was simply looking for a face shield. How I felt about Covid was none of her business and she certainly didn't need to make me feel like I just jumped back 6 years and was being shamed for wanting a mask. I hope you never have skin cancer and have to deal with it. If someone wants a mask for whatever reason there's no need to bring up Covid, there's a lot of other uses for masks. I just stood there stunned because I was so confused how the conversation got so awkward when I was looking for a face shield for my own health reasons. I would have asked for bandanas or other masks but the way she was looking at me I felt like I just needed to leave because I was in disbelief that this person was trying to make me feel ridiculous because in needed protection for my skin cancer. I'll take this down in a few days because I don't need to damage your business but I feel like someone should know how ridiculous this was. It's probably on video if you have cameras. It was between 1030-1115am on Friday. The woman has worked there for many years. It's fine to have your own opinion on things but don't make someone feel bad for whatever they need. It's a store. You usually have a great selection of shade hats and honestly I'm pretty sure I've seen these face shields with the hats in the recent past. I never asked for Covid masks and if you must know I agree it was a scam but I wore masks because at the time I was living with a family member who had cancer and I didn't want to get them sick with anything wether Covid was real or not. It just felt crappy on top of feeling crappy from the treatment I'd just gotten on my face. I'm sure I looked ridiculous with my big hat and scarf, I already felt ridiculous but protecting my skin is what mattered. Please be more compassionate, if you're a sales person it's none of your business why someone wants an item, I could have found something helpful in there but instead I immediately felt confused and unwelcome in a store I've spent a lot of $ in over the years. You never know what someone is going through. It's just so weird when people you deal with regularly and feel like you're all part of the community can make you feel like an outcast with an eye roll and unnecessary assumptions. Good luck with that kind of customer service!

Friendly staff, seemingly 10s of thousands of different items in stock, great app and website,…read moreknowledgeable help.

This Ace is the cleanest, most aesthetic hardware store I've ever been to. It looks small from the…read moreoutside, but don't let that fool you... this store has THREE levels. I was so pleasantly surprised by their selection of products, especially since I was looking for random items for my new apartment. The employees were helpful, knowledgeable, and looked like they genuinely loved working there, which was such a joy to see. I've returned to this shop way too often, and my wallet hates me for it. This location relies heavily on paid street parking, though there is a small customer lot behind the shop. A trip to this Ace is very worth the $2 I paid for parking.

Propane tank exchange took over 15 minutes, employee reported store is severely understaffed …read more Management needs to address the issue. 9/19/26 - RM

Went into Ace this morning to look for a grill. Angel came over to help me. Angel was very helpful,…read moregreat customer service and knowledgeable of the grill at Ace. Angel found the one I wanted. All staff made me feel welcome. I'll definitely be returning.

So EXPENSIVE ! I…read morejust discovered Hank's hardware because Ace hardware in Temecula shut down. So I went to Hanks for the first time a couple of weeks ago and they have loose screws and nuts and other parts sold by the piece just like Ace hardware. I made Hank's biggest sale of the day two hexagonal head metric screws for 27 cents each. I told the Hanks employee that I'd never be able to find that 1.5 inch metric screw in all those 100's of drawers. He said "Well, I'm here for you!" I went to San Diego Ace Hardware in Clairemont Square, where they were charging 95 cents for each same metric screw, vs Hank's 27 cents. I said NO, not paying $2 for two 1.5 inch screws!!! Ace employee said it was expensive because that is how much a METRIC screw costs. I took one of the screws back to Hanks 2 weeks later because it was too short. Hanks happily gave me credit for the 27 cents so I could trade it for a screw half inch longer for only 5 cents more, or 32 cents, when Ace wanted 95 cents for a shorter one. Hanks gave me great service! So 1 Yelp star for ACE's 95 cents per 1.5 inch metric screw, so overpriced! The Ace employee already found me the screw, but when he put them in the paper bag and told me what to tell the cashier, I went back to him and said I didn't want them anymore, and that I had paid 27 cents each at Hanks vs $2 for two screws at Ace. He said that is how much METRIC costs!