Went into Ace this morning to look for a grill. Angel came over to help me. Angel was very helpful, great customer service and knowledgeable of the grill at Ace. Angel found the one I wanted. All staff made me feel welcome. I'll definitely be returning. read more

So EXPENSIVE ! I just discovered Hank's hardware because Ace hardware in Temecula shut down. So I went to Hanks for the first time a couple of weeks ago and they have loose screws and nuts and other parts sold by the piece just like Ace hardware. I made Hank's biggest sale of the day two hexagonal head metric screws for 27 cents each. I told the Hanks employee that I'd never be able to find that 1.5 inch metric screw in all those 100's of drawers. He said "Well, I'm here for you!" I went to San Diego Ace Hardware in Clairemont Square, where they were charging 95 cents for each same metric screw, vs Hank's 27 cents. I said NO, not paying $2 for two 1.5 inch screws!!! Ace employee said it was expensive because that is how much a METRIC screw costs. I took one of the screws back to Hanks 2 weeks later because it was too short. Hanks happily gave me credit for the 27 cents so I could trade it for a screw half inch longer for only 5 cents more, or 32 cents, when Ace wanted 95 cents for a shorter one. Hanks gave me great service! So 1 Yelp star for ACE's 95 cents per 1.5 inch metric screw, so overpriced! The Ace employee already found me the screw, but when he put them in the paper bag and told me what to tell the cashier, I went back to him and said I didn't want them anymore, and that I had paid 27 cents each at Hanks vs $2 for two screws at Ace. He said that is how much METRIC costs! read more

Ace is the place for.... Pies??!! Yes, you heard right, Ripon, CA's The Pie Company has a deal with Ace that entails a big freezer full of delectable, whole pies to be found near the front of this store. As a pie fan who grew up down South and has baked my share of homemade pies over the years, my standards are high. Besides the hand pies at Pop Pie, and NoCo's shuttered Betty's Pie Whole, I hadn't found a quality local pie purveyor with multiple pie options. Until today. Ace's freezer is stocked with at least 3 different apple pie variations, and tons of other fresh fruit-based options like blueberry, boysenberry, mixed berry, peach and apricot. I took an apricot pie home ($18.99), followed the simple bake instructions and was rewarded with a delicious final product. You can taste the real butter in the crust, the filling is hearty and features large apricot chunks, and the whole pie sings with delicious, well balanced flavors. Can't wait to try boysenberry and other less common flavors next time I'm hit with a pie craving and feeling too lazy to bake my own. Friendly service over the phone and in person make this a great spot. Thank you, Ace! read more

Crown Ace Hardware - Pies, glorious pies! - Hardware Stores Near Me - San Diego, California

I needed to change the locks on our condo, and I needed it ASAP. I searched on Yelp for help. Home Depot was the closest, but they were out of stock. I found Crown Ace Hardware, so I went to check them out. As I walked into the front entrance, I was greeted by a cashier with a warm greeting. She was busy with customers but took the time to acknowledge me. The store was neatly organized and clean. The employees in every department said hello and asked if I needed help. The hardware gentleman guided me to the correct aisle. I glanced at all options and found what I needed. The store is in a nice retail shopping center. There's ample shared parking. There's a movie theater and eateries as well. The store is like all other hardware stores. They sell paint and supplies, electrical, housewares, plumbing, garden center supplies, grills, snacks, hardware, and much more. They also have hard to find specialty items as well. Overall, a GREAT place to shop with extremely helpful employees with a smile!! read more

Great selection with awesome customer service. Called this location and the phone was answered promptly and politely. Inquired what I was looking for and couldn't find anywhere else other than "on line". They confirmed they had what I needed and I was able to complete my home project. I highly recommend this facility for any and all your home projects. Give them a call and I promise you won't be disappointed! read more

It is good to have a Ace Hardware to exist, this place has all kinds of thing you won't find anywhere else like HD, not only they are super attentive with their customers, they will immediately asked if you need help or assistant and with this I found it easily the one that I need. I am looking for an thread adapter male to male flare and 1/4 Industrial as I am setting up my Soecialty Coffee Roaster, i don't want to cur the hose so i just need the adapter and when i get home and installed, it is flawless, i am reslly happy, Truly is the only Real Hardware store. If they are close to my home I will shop here more often. read more

Planned a pickup order since I was going to be in the area. Super quick parking, very clean location, and staff was super welcoming, friendly, and knowledgeable. Proceeded to the pickup area and learned that they still do keys! I used to get done at Ealmart, but when their machine broken, they stopped doing it by hand and installed a machine that is self-done, so that is a big plus and it seems like we get keys done quite often! Definitely check out their deals, I saw items marked 50% off this week and if I had more time, I'm sure I would've walked out with more stuff! Go check em out! read more

Crown Ace Hardware - Hardware Stores Near Me - San Diego, California

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The staff here is Great! Knowledgeable and they take the time to explain things and answer lots of questions. Helped me match some plumbing parts with the correct replacements. Highly recommended read more

I can't say enough good things about this Ace Hardware. The staff is so friendly, helpful, knowledgeable, and nice. I left there with a big smile on my face and found everything that I needed including a very difficult to find screw that Home Depot didn't even carry. If you ever need anything hardware related, or even some fun impulse buys, come to this location! The nice lady at the register even gave my daughter a quarter so that she could get some thing out of the gumball machine. We had a great shopping experience and will definitely be back. read more

Crown Ace Hardware - Hardware Stores Near Me - San Diego, California

Super friendly employees. All three employees I saw, greeted me. Helped me find exactly what I was looking for.

ACE Hardware stores pack a surprising amount of inventory in a small footprint. The last time I visited one was in another state. This location in the Clairemont Town Square shopping complex was one of the larger facilities I have seen. Parking was not an issue at all, although I found it odd that several spaces right out front had a 20 minute time limit. Such a designation is usually reserved for businesses that need to turn over their customer volume quickly which I don't associate with a hardware store. I came mainly to browse their tool selection which was pretty solid. The layout of their aisles was much tighter and dense with products compared to the big box stores. The workers were pleasant as a couple of them asked if I needed assistance. You rarely see that happening at the national chains. The prices at ACE are higher than the competition however, sometimes they carry a specific item or model that you won't find elsewhere. The organization and cleanliness of this branch were excellent. read more

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Way better than the big box stores. Very helpful staff and they have all the items I need at a quality I want. My favorite areas are the grills&coolers and the hardware section. This location has a large inventory of tool along with all other items you demand from a solid hardware store. Support our local business and be sure to stop by this ACE location. Lots of parking out front, super clean store and you never have to look very far to find an employee that is actually happy to help you! read more

Crown Ace Hardware - Hardware Stores Near Me - San Diego, California

We shop here as a family for all of our garden and many hardware needs. We've always had incredible customer experiences from the associates, especially from Dee. She keeps the garden area so tidy! We highly recommend this local store!!! read more

This is a great hardware store that focuses on customer service. What a change from the Home Depot or Lowes.

I was hard pressed to find some 60 degree irragation connectors. I tried many places including Home Depot, Lowes, a specialty plumbing store and even an irrigation and sprinkler specialty facility and the connectors were no where to be found. I searched the internet and to my surprise Ace Hardware had what I was desperately searching for and they were "In Stock" per their web site. So I called the the Crown Ace Hardware store and the phone was answered immediately and I was told yes the connectors were available. I drove to the location and I purchased the connectors and I must say the customer service I received was a 10 out of 10. Thank You Crown Ace Hardware for "saving my day". You now have a new customer for life! When they advertise "Ace is the Place" they aren't kidding :) read more

I stopped by the Crown Ace for some succulents. They did not have much, but I was able to pick up a few that tickled my fancy. The store was well organizes and clean. Customer service was very good too. Not only did the employees take the time to greet and say hello as I arrived, but they followed through with helpful service. I am glad Ace is still around. read more

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Yes, I was greet warmly when I entered the store and was immediately offered help. Steve, Angel, and Vanessa, helped me with my key problem. It really is a friendly place with excellent customer service. read more

Learned today store stopped offering a 10% military discount. Can't imagine the discount cutting deeply into their profit line, so there must be another reason. Was informed in lieu of the discount they offer double points for store purchases. I'll now take my business (and money) to Home Depot or Lowe's, since both stores recognize and appreciate military service in a tangible way. read more

As a woman, I hate going to most hardware stores due to dealing with insufferable men who treat me like I've never seen a wrench before. This hardware store is different. This Ace employs many women who are incredibly knowledgeable and men who treat you like a human. Always a positive experience. Highly recommend this location, in particular. read more

Greg and Jeff were very friendly and helpful. The entire staff is always welcoming and knowledgeable. I like the location close to my house. It's always my first choice for all my hardware needs. read more

I have been coming here for years and enjoy my visit. Dee is the friendliest, kindest person and I enjoy seeing her. She always has a big smile and her customer service is stellar. I just met Dwayne too and he was so helpful with my paint order. Sometimes the prices are a tad higher but the personalized attention my family and I receive here are worth it! Thanks to all of the staff at ACE! read more

This place is amazing. Over the years, I've gotten used to "customer service", so to actually encounter customer service without the ironic quotes is refreshing. The staff work so well together and there's genuine affection and respect in their interactions with each other and with customers. There is a large but not huge inventory so there's a nice array of price points without being paralyzed by an overly large choice of options. Anybody you talk to can and will tell you where the digital fractionized calipers are, where the generator engine oil is, and/or talk you through replacing your garbage disposal while they're at it. I go out of my way to patronize this business because it's so much more than a trip to the hardware store. read more

My partner purchased a soda stream for me at this location as a Christmas gift. She bought the unit, two CO2 canisters and a few bottles of flavoring. Yesterday, the 1st container was exhausted, I attempted to replace the canister. It turns out, the second container was the wrong one (there are different models, although the canisters are very similar in appearance). I went to refill the exhausted CO2 canister and exchange the one that was the wrong type. The clerk called the manager to handle the transaction. I explained that I'd like to refill one and exchange the other. She immediately replied that she could not exchange the incorrect tank because the thin plastic wrap around the top of the bottle had been removed (I attempted to load it into the soda stream, and needed to remove the plastic film). I explained that it was completely full as it was unable to connect to the device. She repeated she couldn't refund or exchange it - a plastic wrap similar to the ones on water bottles was the reason I couldn't get an exchange. Most people who has bought lots of things or has worked in retail for more than a week or two and has the slightest bit of customer facings skills could easily find a way to work it out (RMA, etc). I left with one refill and one useless CO2 container and left with the impression that the manager had no interest in working something out. Now, had she explained the specific reason why she couldn't make it work, I likely would have felt differently. It was not busy, I was the only person in line. My partner drives the extra mile or three to shop there specifically because it's a retail cooperative and not a corporation. We won't be going anymore as Home Depot is less than a mile away and neither of us has a had an issue with returns there. How many of us have bought a saw blade or drill bit, opened the package and realized it was the wrong one? Never been a problem at Home Depot, Lowe's etc., but at Ace that seems to be the case. As an aside, Soda Stream products are not worth the money. It's costs 28 dollars to replace the CO2 tank which will last 1 month if you use it daily. In contrast, it will cost you about 35 bucks to replace a propane tank, which is 10 times bigger and will last 6 months with frequent use. I'll be pursuing a DIY approach for carbonated beverages and not shopping at this particular ACE going forward. read more

Thanks for making keys! Great price, best place to get keys made, and grab some home air filters while ur there

I for surely recommend this store 100% the staff is very helpful. They waited for me until they closed at 6 PM when I arrived for the part that I needed to get my Fossett fix for my wife I appreciate it very much so thanks again it came out great.!! read more

Crown Ace Hardware - This is the picture of the faucet in the bathroom and came out great!!! - Hardware Stores Near Me - San Diego, California

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They close at 5PM? What is this 1965?? Every other Ace Hardware in the city is open until 6-7pm. FYI they are franchise owned so just shop at a different one going forward. Multiple times I've tried to give them business lately only to have them close the door in my face a few minutes before 5pm. I won't be back until they change their hours to match every other business in the modern era... read more

This store greets you with "hello, can I help you find anything?". What a difference from Home Depot where you have a hard time finding someone to help. I have had "Dean" from this store help me with reprogramming my car for lost keys, mixing paint, finding screen replacement tools, recommendations for getting rid of pesky gophers, you name it. Dean has always, without exception been friendly, provides service with a smile and always seems to be in a great mood. Yesterday I was in buying some potting soil and didn't need help but Dean said "hey, nice to see you again". How he remembered me from all the customers he must work with, I don't know but his service is impressive. You will like this store. read more

I came into this Ace hardware store for a few things. The cashier Dee was very welcoming. She managed to fix my reward information while I was checking out. I will return to this Ace again because of Dee. read more

I always get screws and find the right bolt to fit the nut. The lady who helped was very handy with good customer services...

Incredible customer service! Claudia came into the store on her day off to assist me with an online order that I had so much trouble with. And Kim was there to assist her too, so I appreciate the team effort to trouble shoot the issue. Afterwards I did some shopping at the store and Dean was so helpful with my project. I am so appreciative of their willingness to help me resolve the issue, which they did with so much kindness and understanding. Thanks again Claudia! You made my day! -Allen read more

I have to give an EXTRA special thank you to Dean and John for helping me purchase a new Trager smoker grill, and all the additional accessories for it. Dean was extremely knowledgeable about the features and benefits of different models he presented to me. Dean was fun, upbeat, professional and went out of his way to make this experience wonderful. He helped me get it loaded into my vehicle. He shared his special tips for operating and John shared his recipe for preparing jerky. If you are looking for a new grill or smoker - Go see Dean at Ace Hardware. We prepared steaks for our first run at it and my wife and 3 kids said it was the best tasing steak we have ever made for dinner. Thank you very much . Jim McInerney read more

From when I walked in, ACE employees greeted me promptly and asked what I was in store for. I told them I was looking for screws. They knew I had never been in the store as I was going in the wrong direction. I was directed to the exact aisle I needed. I was overwhelmed by the selection so I went to find someone. Multiple employees were available. Claudia was very helpful. She showed me how to measure the existing screw I brought with me for its length and diameter. Due to where I was going to use it, she told me that I needed a stainless steel one. I appreciated that she took the time to explain what I needed and how to find it so next time I knew what to look for. The store is immaculately clean and tidy. Visuals at the end of aisles and in front of products makes it easy to navigate the store. ACE's prices are higher than other stores but to have a knowledgeable and friendlier person available when you first walk in and not have to hunt for someone is something I am willing to pay for. Thank you Claudia! read more

Crown Ace Hardware - Tool to help you measure diameter and length of screws - Hardware Stores Near Me - San Diego, California

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The corporate offices of Ace Hardware decided recently (August 2024) to stop giving military veterans, active duty, and retired the 10% discount! Ace disrespects the United States military and the years of service we have given to protect our country! From now on I will NOT buy anything from Ace. My local store was convenient but now I'll drive the extra couple of miles to go to Home Deport respects the military and where military get 10% discount. read more

Ace Hardware in Square is organized and well-maintained, making for a quick and seamless visit. Ace offers paint, tools, local niche services, and anything one might need need to fix, repair, and maintain their home. In addition to the isles of goods at a reasonable price, the store was well staffed. At the register, Ricky provided phenomenal customer service. His positive attitude and helpful demeanor greatly improved the quality of my visit. I will certainly be returning to Crown Ace Hardware in the future! read more

Came here to buy a Traeger, and called ahead to confirm they had stock. Angel answered and was super helpful on the phone. We went there and he was in store to help us when we arrived. He was super knowledgeable and even assembled all the models. He helped us to our car and while he couldn't accept a tip, he did say we could leave a review. I'd go here just for the service provided by Angel! read more

So being honest I have never been to an Ace Hardware before, are usually go to the bigger businesses. In this case I had a bit of a meltdown, I left my keys in my car and lock them inside. I tried to do everything I could to retrieve my keys with what I had on me which did not honestly work. Since they were open and they were close by I decided to give them a shot and see what I could find to help me get into my car. As I walk in I was greeted by two gentlemen, I gave them the lowdown of what was going on and they were very helpful in finding all of the possibilities in their store to help me get into my car again. I ended up buying A magnetic pick up tool that extends up to 3 feet long, so as far as the experience inside of Ace Hardware I was very pleased with the customer service and their helpfulness on a odd subject!! Short end of the story is I could not reach even with the 3 foot extension to get to my keys which were on the opposite side of my car window that was cracked open, but with a little ingenuity I retrieved my keys and was very very pleased to say the least. There was plenty of goodies to shop for inside of their store, I had a hard time keeping focus, but that's her usual for me since I'm a big tool guy. Overall I would definitely say I would recommend this place just because of their helpfulness and their attentiveness to specific issues. read more

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I was looking for a specific item for my yard and this was the only store I called around that had it. In fact they had a whole stock in their yard section. The store associate took my call and confirmed they had plenty of the items. Drove there and I was in and out of the store in minutes. Upon my quick scan around of the store it looked very organized and put together. Would definitely come back if I need more of these items for my yard. read more

Been here a few afternoons recently. Always find what I need with super employees there. Absolutely love this place. So different than Home Depot. Staff is genuinely helpful and knowledgeable. Thank you!!! read more

Today was my first time going to Ace Hardware. The staff was friendly and helpful. As I walked in and was greeted by Dean immediately. He had such a positive attitude. I love it! He made my day. Thank you for making my first experience amazing! read more

I always try to go here for all of my hardware needs because of the level of customer service. I usually have to say, "I'm fine," to no fewer than five employees as I walk around the store. The staff is always ready to help when I need them, and I never have to look far for assistance compared to some other big box stores. I want to give a special thank you to store manager, Kevin, who took 15 minutes to help me problem solve a plumbing connection issue I had today. He thought outside the box for a solution and now my water line to my fridge works great! He was supposed to make a delivery for the store, but stayed with me until he figured out how to help me. Keep up the great work! read more