I just discovered this place and in the last couple days I have been twice. First day I received…read moreHelp from Rex and Jeff and second day from Jennifer. All three offered really valuable advice that helped me with my project. They were also really reasonable about an exchange on one of the unused stains I purchased. It's this kind of customer service that's going to keep me coming back and thinking of them instead of big box stores when I really need the best products and great customer service.

Another great experience. Every time I visit, I get top-rate service from employees who genuinely…read moreenjoy educating and offering guidance. As a female woodworker, I have never once felt out of place here but rather genuinely supported. Today I was happy to spend my hard earned dollars here on some tools I have been wanting for years. Thank you, Rockler!

Seamless, ideal experience at this location. For me, Ace is the place for pies, the very best local…read morewhole pies that I've encountered after 12 years in SD. This Ace has the pie freezer right at the front, by the register, so the process could not have been simpler. It was fully stocked, with over 10 different delectable options. Selected my two pies (Strawberry - Rhubarb and Peach - $20 each), then went to the register right away where a nice staff member was ready to ring me up. The guys at the front were super friendly and welcoming too. In and out in less than 5 minutes, and back to my car in the spacious lot to continue enjoying my weekend.

They had 3 out of 4 items I needed. Neem oil, potassium salts and a new spray head for the hose…read more Always friendly and helpful. Decent prices and an excellent alternative to the nasty big box stores.

We worked with Manny, Alison, and Dan across several visits while planning our kitchen remodel, and…read moreeach of them played an important role in helping us through the process. Manny helped us put together our appliance package, compare options, and make the most of the available promotions. We already had a few appliances in mind, but his guidance helped us finalize our selections and build out the order. Alison walked us through the financing and rewards options and made the purchasing process straightforward. She was also able to help us when we returned later to purchase additional items, which made everything much easier. Dan helped us sort through a wide range of sink, faucet, and accessory options. He took the time to answer our questions and helped us find the right fit for our kitchen. We were even able to get the faucet we wanted during a sale. We appreciate the time, knowledge, and customer service that Manny, Alison, and Dan provided throughout the process. Their teamwork made a complex remodel project much easier to navigate.

Matthew t helped us in the store today while we were trying to figure out the best shower setup for…read moreour bathroom remodel. We had a lot of questions about options like three shower heads versus two, different hardware configurations, and what would work best for our space. Matt was incredibly knowledgeable and patient. He took the time to walk us through everything, explain the differences in a way that was easy to understand, and gave us a much deeper understanding of how the systems actually work. We left feeling confident in our decisions and clear on the next steps. Highly recommending asking for Matt t if you need help thinking through a bathroom project.

Looked for a specific product I needed for a job, the BIG BOX STORES didn't have it but ACE did…read more Showed one in stock, went there- and yes, it was there! Value is in the eye of the purchaser-they had iron think it was a great value. Nice staff, clean & well played out store.

San Carlos is wonderful business with knowledgeable friendly employees. They provide great serviceread more

Unbelievable customer service. We had an expensive ceiling fan that we bought from them in 2018…read more Both blades broke in half. Lamps plus taking care of this for us. Unfortunately they don't make our fan any longer and gave us a full credit towards a new fan. We have two fans from them in our condo and 4 in our home. Just a fantastic company to do business with.

Walked in and it took 10 mins to get any sort of service. Walked into an empty building. Heard…read moreworkers with no urgency to come help or even offer help. Customer service wasn't even that great when we finally got it. Get less lazy workers who'll actually help it's not that hard. Wouldn't give one star but I have to. Shouldn't take this long to do a simple return.

Wow. Pablo at this store is a true all-star. He helped us with all of our flooring needs. He's…read moreextremely knowledgeable, and has been so prompt with all of our questions. I truly appreciate everything he has done to help me install our new flooring; and helped us secure all the materials necessary, especially in the current times of materials shortages. --- Corelux "French Alps Spruce" vinyl plank, at 20mils (0.5mm) wear thickness, which is one of the thicker, more durable ones. If you have pets, that's pretty much mandatory. Made in Vietnam, not china; so that's a plus. Support a country that's part of ASEAN agreement. That's important to me as a US citizen, and should be important to everyone who purchases anything that's made overseas. Pablo was instrumental in coordinating multiple stores to ship it to my home so I had enough for the installation. Pablo is the real MVP here. Well, their entire staff is just awesome too! I hope he gets all the recognition he deserves, and his knowledge, confidence, customer service is what sold me to buy from this store. THANK YOU PABLO and thank you LL!!

People working there are horrible. They make you pay for the items your order before hand. Then…read moremake you wait MONTHS for it to arrive. DO NOT GIVE THEM YOUR BUSINESS I would rate 0 stars if I could. I've never worked with such a horrible business.

They do a great job on the upsell making promises. But once the sale is made, we had a very…read moredifficult time getting schedules and return calls. I had to call numerous times to get a response, even though they stated they would call back with the information. Delivery took a long time to recieve the item and it was pretty much dropped off and the delivery people just walked away. The time getting a response and the delivery did not live up to promises and expectations.

Went in here looking for patio heaters, and was disappointed with their offerings. 1) They had…read morenothing on display. 2) Everything on their website says "call for pricing". Rather than call, we went to the store. Once there, the employee didn't know and he had to call someone at corporate or whatever for the answers. Despite advertising that they sell heaters, they really don't so save yourself some time and look elsewhere.

As a lead Foreman I have been ordering all my projects materials with the assistance from Shawn…read moreGould and every project success to complete each installation on time has been a team effort in having a colleague who not only supports your work by processing your materials promptly and arrange delivery on time the following day but suggesting additional items that may assist us in a smoother installation. Having a direct contact who understands the importance of having materials on hand each day to avoid projects delays is of utmost importance. Thank you for the years of support Shawn!

I've been working with Shawn Gould at Main for some time now and I can't recommend him enough. He's…read morehelpful, professional & swift. I love working with Shawn!