FOOD DONE FAST!!! It is a major improvement ! The SERVICE - Oh My God! It has improved. Ambiance. Clean. The. End. This new manager is managing this well!!! read more

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They have cockroaches!! I saw a dead one by the door and I saw a worker step on one right by the donut counter right in front of me. Like other people have said, don't order through the lobby's kiosk. They will take forever to fulfill your order, even if it's just 3 donuts. They prioritize drive thru orders and will ignore everybody else in the lobby. Donuts aren't even that good.. your local donut place has better donuts AND better service. read more

Came here before work on my way to celebrate my niece's birthday. Thought it would be nice to pick up some munchkins and bring over to the fam. My husband saw that the workers were busy talking with other customers that came in before so we ordered on the kiosk thinking it would be faster and easier. They prioritized drive thru orders and drinks first it seemed like. My husband went up to the counter to check on our order it looked like they forgot about the order and pulled the ticket to start it. We waited almost a total of 30 mins to be told they were out of munchkins. We asked for a refund but then the worker didn't know how to process a refund properly and had to call two people because the first person didn't know how to talk her through it. We don't come here often but unfortunately when we do, we are disappointed. They should probably take a look at their training and processes to find a better way to complete orders and communicate with customers. Our order at the kiosk got lost in the mobile orders. There's not a lot of parking so make sure to check out peak hours and plan accordingly. It's relatively clean, but they don't wipe down tables as often as they should. read more

Dunkin' - Dunkin' to take home on display - Breakfast & Brunch Near Me - Visalia, California

I waited 30mins for two drinks , they got my order wrong twice and only had two workers,they were only pay attention to the driver thru not to the customers in the lobby read more

This location is so inconsistent food is always burnt or still cold and please don't show up close to closing time and by that I mean nothing within 45 to 30 minutes they will not be serving any hot foods. read more

So messed up I drove an hour away to get here got here at 6:15 PM and no eye contact but the doors are locked in their mopping the floor and someone else said they're closed. I didn't believe it until I saw it. That's messed up. You guys need to update your time if you're gonna close at 6 PM make sure that it states 6 PM rather than having the sign that says 7 PM on the front of their door read more

Dunkin' - The door sign says 7 PM but I got here at 6:15 PM and they're closed come on. You guys should be better than this. - Breakfast & Brunch Near Me - Visalia, California

I don't like this one as much as the Hanford location, but it's a solid alternative. They're a bit forgetful at times, though more often than not they get it right. The food is usually consistent and good; it's mostly the staff that makes the experience feel a little lackluster. read more

Worst donuts of all time- I can't believe they took over Winchells - terrible. Took a chance today just in case they improved but they have actually gone even worse. read more

We went there this morning for some quick breakfast to eat! We ordered the $8 breakfast special they advertise on TV! The bacon egg and cheese sandwich was amazing and you also get tater tots and a medium iced or hot coffee with the deal! Tots were also delicious and the coffee was nice and hot and fresh! The staff here was very friendly and helpful and fast! We ate inside and it was clean and warm and it was a great experience for us! Good food and good value and good people here! read more

Today we decided to try some breakfast items since we really enjoyed our donuts and mini bagels yesterday. But this time we decided to get our food delivered, here's why I think you should just go to the store instead. I ordered an iced coffee but I added 4 cream, 4 vanilla and I added Stevias. Don't add stevia! If you're going to add stuff to your coffee here, just go full fat and full sugar! My iced coffee tasted watered down and disgusting! I didn't even drink a quarter of it before I dumped it! Waste of almost 5 bucks! Wife ordered a hot coffee with vanilla flavoring and cream. When it got here the coffee was semi warm but hot! She says it was "drinkable hot." But to me the cup felt cold. We got two orders of the hash browns, the plus side was they were the round kind, everything else about them was disgusting! They weren't crunchy at all, extremely mushy, overly seasoned and has a weird taste to them! Almost like plastic! The snack bacon was "ok", I thought the pieces would be crispier but they were more on the soft bite side. Flavor was "interesting" at first but then I grew to enjoy the sweet and over peppery flavor. The sausage, egg and cheese breakfast sandwich on the croissant was "ok", but for the price of one here you can get two at McDonald's and the ones at the Golden Arches tastes better! Decent sandwich at Dunkin but I would pass on it. We got the everything bagel minis this time and my wife said they were very good! The best thing we got this morning! Overall I would skip getting breakfast here if you don't have to. Stick to the average donuts and the coffee. Don't waste paying an arm and a leg for breakfast you can get better somewhere else. The service and the coffee are why I'd come back. Plus of course I won't say no to a donut, even though it's just average. read more

My wife and I used to come to this Dunkin from time to time but for awhile we stopped going. We decided recently to go get some coffee from Dunkin since it's a little cheaper than Starbucks and it's been awhile since we had them. I don't know what happened to this place but they have like 2-3 workers there. This place must've gotten new management cause their drinks are just full cups of ice with just a pinch of coffee. 6 dollars for a large coffee, and all you get is ice. On top of that even if you put less ice on your mobile order, they still put a full cup of ice. Just go to Starbucks, Dutch, or a local coffee shop until they get it together, you get better service and you don't have to ask for your drink to be remade every time you go. read more

Dunkin' - Full cup of ice, and a coffee not even full all the way - Breakfast & Brunch Near Me - Visalia, California

Stay open the hours you claim to be open. This has happened to me twice. Or just change your hours!

Rubi was the sweetest barista ever and made our overall experience today so great! she also made our drinks so good!! read more

Dunkin' - Breakfast & Brunch Near Me - Visalia, California

If you like crappy service this place is for you . I went for the first time today and the workers were so rude when we ordered. We didn't know it was a hassle to order in person especially because they cut us off to prioritize multiple drive thru orders. We were still nice after everything and said thank you but didn't even get no response, let alone a look. realistically the only thing good about this place were the drinks. If I could put zero stars I would . Both girls working gave foochie vibes so I don't recommend coming. read more

The workers in here all have the most dull faces possible. I stood by the counter in an empty restaurant for about five minutes before anyone said a word to me, the floor was filthy. Every single table is dirty and all the chairs are dirty. I overheard the barista complain about a ton of online orders, i've worked restaurant and food long enough to know that if you let everything build up and the place is dirty, it means you suck at your job. Will not be coming back, definitely rather give money to Starbucks or Dutch bros. The only reason this place is still in business is because it's too big to fail. Horribly ran, if I owned it I would chew out some shift leads or fire the gm. read more

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I just went in today and I ordered a medium ice carmel craze, and I waited almost 20 minutes for my drink while others who placed their order before me got their order. How is it someone who just placed a mobile order gets their order before someone who's been waiting over 10 minutes ?? and when I went up to ask for a refund I get the run around and get told oh I'll get just your drink right now and when the cashier asked what my drink was she said she hadn't made it or called it out yet, and I asked for a refund and I got told the manager was busy so I'm gonna have to wait and they will just make my drink and asking if I just want my drink and I said no I just want my refund and the manager literally walked up to the front then walked away??? and when I finally got my refund he wasn't even polite about it. read more

Oh, if you wanna have the best breakfast and Harsh Brown bites, awesome coffee, we gotta go see my boy over there. He will hook you up. Good stuff guys. read more

It was my first time at Duncan and I went inside to order. Plenty of staff were behind the counter and no other customers were inside. I stood there for more than 5 minutes. No one greeted me. I only wanted one donut. It seemed drive through and online orders were more important than real people in front of them. When I finally got the donut, it wasn't that good. I can get better donuts at the local shops. I will not go back. read more

Some of you guys are absolutely SLEEPING on this place! This place is amazing. My husband and I recently visited over 15 coffee shops in the area and ordered the exact same drink at every place - an iced carmel macchiato. I was absolutely shocked that Dunkin' rated #1 for me based on taste and value. Yes, you can get a slightly better macchiato at a boujee place like Vali Coffee in Tulare, however you are also going to pay about 4$ more for it. I was not expecting the coffee to be as good as it was. It wasn't overly sweet like you would find at Dutch Bros. 10/10 - This is where I come now for that afternoon pick-me-up. read more

It is certainly an odd donut experience to go through a drive through and no see the donuts being selected. But suprises can be fun! We got a random half dozen and received a decent spectrum. A couple chocolate and a couple creme filled, a blueberry, and a simple glazed. The chocolate was great. The creme was fair. The blueberry was loved (by those that like blueberry things). While they lacked a certain artisan delicacy to it, we couldn't complain. Some better visuals or list of options at the drive thru would certainly be helpful though. read more

Dunkin' - Dunkin selected arrangement - Breakfast & Brunch Near Me - Visalia, California

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COVID-19 took the drive thru. It moved fast! The worker was masked and very kind. I asked what was the most popular nonfat sugar free latte and I was told the coconut was so I ordered that. I also ordered 2 of every kind of their munchkins. They have ones like powdered, chocolate, pumpkin, etc. The worker handed me my order and wished me a good day! Appreciated! The coconut latte was so delicious and the munchkins! Yum! All the flavors are really good! I loved the pumpkin! They definitely have a lot of other good food and drinks to try too! Great service! Delicious food and drinks! Highly recommended! read more

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Dunkin Sucks!! Food suckssss!! Donuts are dry AF. The poor employees. That's all Ima say.

My brother & I came here on Xmas day & we ordered some donut holes & cold brew(vanilla with "cold foam") I should've just not ordered anything to be honest. The cold brew was just disgusting. Overly sweet, the cold brew was way to strong (super concentrated)that it wasn't even enjoyable. The foam was more of a whipping consistency.I love me some cold brew with cold foam but this drink wasn't it at all. When I got home i added a cup of water to dilute it with some heavy cream. Made it less sweet & bitter still not enjoyable but whatever it was my fault for ordering something that I've never ordered here. Nevertheless I learned my lesson to never come to a Dublin donuts. The service was alright, it was more of a "why am I here working" type of energy that was given. Don't blame them tho! But the workers deserve a raise for working on a holiday. read more

these drinks are actually butt dude me and my family got some coffee and it was the brown sugar exspreso and oh boy this drink was POWERFUL! oh lawd I don't recommend if you don't like strong coffee. we got some creamer at the gas station to calm it down #dont get it also my little brother he got a Mango lemonade 0/10 really bad I expected better from Dunkin' read more

They are always very friendly at this location and each drink I've tried has been great. I highly recommend this place. I willingly drive the extra way for Dunkin despite having a Starbucks near my home. read more

Wait time very long . Starbucks is better . And people here make it longer by ordering the whole menu

Don't go after 5:00 pm. On my way home sat afternoon and thought tomorrow is Sunday. I can sleep in, make some coffee and relax. I go into Dunkin at 5:15 pm and find one tray with nothing but whatever crap hadn't sold during the day and an employee that had the look on her face of really I'm trying to close here. Please go away. In fact her mousie mumbling under her mask that might have been exactly what she said. All tabes had the chairs on top. Well so much for a good idea. The thing that bothered me most was I drove past Panera to get to Dunkin. According to the other reviews it's possible that another beautiful new building will soon be vacant. read more

If you're desperate enough to consider working here, think again. This place doesn't even have an HR department, so kiss any hope of fairness goodbye while management gleefully steals your hours. And if you've got a backbone, leave it at home because they thrive on ignoring feedback. Oh, and good luck handling an endless line out the door and drive-thru with only one other poor soul on your shift. Stay far, far away unless you enjoy chaos and being taken advantage of! read more

I brought my 3 year old here this AM she loves donuts. I walked in and the first person in line was sitting with his child waiting to place an order. This should have been my first warning. Time goes by and he gets told sorry about the wait 3 more times then they stopped helping the drive through for a second to take his order. I also get told sorry about the wait 4 times in the next 10 mins so I left. Honestly help those in que to be helped who bothered to get our of their car and come in and have been waiting. 3 people should not be dedicated to the drive through. This place needs more staff and better management. I ended up taking my 3 year old to Scottys up the road and had her food in less than 2 minutes. Lesson learned I guess. 100% would not recommend. read more

I started coming here on days I don't want to go to Starbucks even though I stay across from one there's no way in hell it should take 20 mins in the damn drive through for something as simple as a frozen coffee!!!! Nobody has all day to sit and wait to order something so simple.. officially the last day I will be getting coffee here on days I'd have work! I sat in the drive through from 6pm-6:17 for me to get to the window and the idiot to say she hasn't started making my order yet because she has a lot of orders when I could have been at work I'm definitely staying to Starbucks this is ridiculous I could have been at work instead of sitting in the drive through wasting time read more

Severely understaffed. I waited 40 minutes in the drive through and started only about 4 cars back from where you order. Ridiculously slow. It was Sunday morning around 9am and there were 3 girls working so I don't blame them since were totally overwhelmed. Dunkin has to get some help for the poor girls busting their butts to serve too many customers on their own read more

They have the best coffee. Actual coffee. So happy to be able to stray from Starbucks now. Don't get donuts here. Breakfast sandwiches are okay here too but skip the hash brown coins-- they tasted too strong of seasoning (think onion, celery powder, garlic). The employees are still getting used to manning the drive thru but the coffee and wait were well worth it. Visalia now "runs on Dunkin." read more

Dunkin' - Drive thru- Yes, you will see us soon! - Breakfast & Brunch Near Me - Visalia, California

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Super delicious chocolate croissant and donuts. The hot mocha is good, the iced mocha latte is good and my only complaint is too much ice in the iced drinks. The staff is very friendly. read more

Dunkin' - Breakfast & Brunch Near Me - Visalia, California

This location is super inconsistent. I read reviews about how customers order light ice and do not receive a full cup of whatever they order; however, I do not ask for light ice and this is how my drink was handed to me today. It's usually low, but not this low. I'd rather the coffee not spill out of the cup, but I also don't want to feel like I just paid for a large when it looks like a medium in a large cup. I always do a mobile order when I'm 1/2 mile away but my order is never ready. Even if there's one car in drive thru, it takes a while. Yesterday, I walked inside to pick up my mobile order and they made my drink first, then prepared my bagel mini bites. The parking lot is always full of trash as is the trash bin in the drive thru. It seems like all employees park closest to front door when they should be parking furthest so that customers have closest parking. And, when I walk in every morning about 6:15am, there's always an employee on break in the lobby on the phone. Is there no break room? For the amount of time it takes to push out orders early in the morning and it's not so busy, you would think it would be a lot more organized. I never had issues when the Hanford location opened. I cannot say the same for the Visalia location. Start reading your reviews Dunkin' management and correct these issues please. read more

Dunkin' - Large iced coffee not filled to top. - Breakfast & Brunch Near Me - Visalia, California

The employees seem very unhappy to be there and it comes off on their customer service. They also gave me a burnt wrap today. read more

Dunkin' - Burned Egg Wake-up Wrap - Egg & Cheese - Breakfast & Brunch Near Me - Visalia, California

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I went here 2 or 3 times in summer 2023. My experience was great each time. Loved the two ladies who worked there, always nice. I would get a few kinds of donuts a they were good, plus a frozen matcha green tea. The inside was very clean too read more

Friendly service and kids were happy to see a Dunkin Donuts which they enjoy having when they have traveled back East and overseas. Service was friendly and our online order was made on time. We had a variety box and a matcha donut. read more

Dunkin' - Variety Dozen Donuts - Breakfast & Brunch Near Me - Visalia, California

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The most overpriced, overrated donuts I've ever had. I ordered 10 munchkins w/jelly filling and received 8 with and 2 without for $3.99. The only flavor of the entire munchkin was the speck of so called jelly inside, nothing of substance. I'll stick with getting my tasty donut holes 12 @ $1.00 from Scotty's on Noble. read more

Came here because we felt like an afternoon coffee. We ordered 3 cold brews. The coffee taste was terrible. Really really bad! The cold brew tasted extremely bitter. It was so bitter it was inedible. The coffee tasted rancid. We literally drove away from their drive thru and straight to Starbucks. Sorry Dunkin but I don't know if we will be back after this experience. read more

Wait time is non existent..good...ok..maybe like 5 min. I ordered the popular dozen donuts and was disappointed in the taste and sizes. They are so small and cute, it's like having a donut..on a diet. I tried the cream filled chocolate..just barely any cream in the middle, I didnt even need a napkin..lol. The ice coffee was really good, and HUGE for only 3.75. Customer service was amazing. I think I'll only come back for the ice coffee. read more

Dunkin' - Breakfast & Brunch Near Me - Visalia, California