Everything needs to be improved the staff, everything! I go here because it's the closest one near me, besides that I wouldn't even come. Every time I come in the staff is so rude, unwelcoming and just takes forever. The first time they forgot something understandable, but having an attitude? Now I paid $7 for my coffee chai with cold foam? What do I even get? Half way filled? Horrible service, horrible everything. There was even a lady in front of us who fighting also for her drinks that weren't even completed right. read more

Dunkin' - Coffee not filled up - Donuts Near Me - Thornton, Colorado

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The coffee drinks are iconic and definitely worthy of getting daily. I love getting a breakfast sandwich with my coffee. The donuts are irresistible for many reasons. read more

False advertisement, the bacon is cold and thin and small. We ordered a blueberry muffin and they said gave us an apple muffin. Not okay. The environment felt very good, but the food was not amazing. Did not blow my mind like every Dunkin I go to. kids were severely sad about this experience. read more

Z A N D E R remember that name because this fine gentleman is the sole reason why this establishment is still afloat! Attentiveness,Leadership,Problem Solving just a class act all around. This guy is the backbone dunkin! Give him a raise and/or a higher position! ZANDER IS THE GOAT!!!! read more

Very friendly staff and fast service. My donut tasted old and definitely not from that day. But the caramel latte was excellent. read more

Dunkin' - a sign for a donut shop - Donuts Near Me - Thornton, Colorado

You have to have Donuts being called Dunkin Donuts. Bagel(everything) with cream cheese did have the right amount of cream cheese still give them that. Have donuts next time and we will talk. read more

I was excited to try the Sabrina Carpenter shaken expresso. But the lady that checked me out with black hair with glasses with a Nike black jacket was giving me a weird look I don't know why they would keep her if she's gonna keep giving her attitude to customers and the staff here been not friendly. Don't come to this place. It's so horrible. read more

I love this location, I always usually go in the mornings through the drive thru and even when there is a line they always get you out there fast and they never mess up my drink. read more

Nicholas just made our day! We had a horrible experience next door at sonic but Nicholas made our day so much better! I don't typically go to Dunkin' a lot but I will definitely be a returning here whenever I am in need of some Dunkin'! So delicious and so kind! read more

Dunkin' - Butter Pecan Latte and Munchkins! - Donuts Near Me - Thornton, Colorado

I arrived on Jan 22nd at approximately 2:00pm, I had requested for a vanilla frosted donut. What I received was attitude and a strawberry donut. You just lost a customer. read more

Whoever your morning girls are that work there, there's one that clearly doesn't want to be there, rude during our transaction and still has the food and coffee in the window and can see I'm reaching for my life trying to grab my items and credit card. No hello , no goodbye , no thank you , no you're welcome ... just a stare . And for a black small coffee why's Dunkin charging 3.80 that's insane to me read more

This location has been slipping lately. The new staff is either rude or they make products differently then they should. We've been coming here regularly for years and a lot of the reliable people have been leaving and the drinks have stopped tasting right and these drinks are too expensive for them to make them wrong. It's no wonder people are gravitating towards Dutch bros where there is consistency rather than settling for lackluster quality from here. read more

A Donut Is A Donut... After running some errands, and when I ask Hubs to head to this establishment, his face went down south.. Err, Hubs thought that I want to go to a MOM & POP Donut Shop... But since its already late, and ONLY this Donut store is available opened at that hour, we just went here to grab a dozen of Donuts and some coffee for Hubs. Actually the Coffee, is 3 stars, the Donuts are more just like meh (1.5-2 stars at best). Donuts, Nothing stellar Nothing fancy. Maybe I should ask the Staffs next time, are those Donuts being baked or fried on that actual day?? I can now say, its better to get from a Mom and Pop Donut shop rather than from a BIG CHAIN Donut store. *Sigh* But to make comparison from a Big Chain Donut store, I think I stick to Krispy Kreme Donuts as compared to Dunkin Donuts.. Even Hubs told me, its like more than 20 years he ever step into a Dunkin' Donuts store, when growing up in California. Yes, they have a Drive Thru at this location and as well as Patio or outside seating if you intend to have your Donuts/Beverages/Meals there. Sorry Dunkin Donuts, Thornton Location.. Maybe this incident is an isolated incident of Donut Nightmare! All in all, Semi-OK Overall Experience... Cannot deny, while we were enjoying the Donut and Coffee there, the staffs were young, and tend to be "noisy". Hubs had the Maple Frosted Donut, while I had the Strawberry Donut. The rest of the Donuts we brought it home. * 12 Donuts ($8.99) * XL Coffee ($2.39) That evening, the Cashier who handled our Donut & Coffee transaction, her name is Jasmine H. Time was about 20:20hrs ish. Dunkin' Donuts PC #352323 8755 Washington St, Thornton, CO 80229 Tel : (303)-605-2622 @52/2014 read more

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They get 5 stars in the morning. The girl that works the window is a sweet girl and always makes my coffee just the way I like I've gone in the afternoon and was disappointed. The blonde girl with the glasses is awesome read more

Very fast service and friendly my son likes this place there all day bits as amazing as well

The food was good, correct and fast.. that would give this place a solid four star rating for me, but the reason for this five star rating is because the customer service was awesome and everybody was very friendly. I ordered through the app for pick up and when I ran in I waited a very short time but I was still given free donuts and they apologized for my wait. I am just really tired of how so many businesses and restaurants have poor customer service now days almost like nobody cares anymore, that is why when I come across great customer service I am very appreciative of it. I will definitely be back again! read more

How, how do you mess up every order. It takes skill. Tried to give me my sandwich on English muffin. Forgot the bacon. Forgot to make my drink. Don't. Just don't. read more

I'm giving 2 stars because although I love the menu, the common practice of them not opening on time is frustrating and unprofessional. Having to be to work so early I dont have much margin for stopping and when I make the extra time and drive to be greeted with, " we will be open in 5 to 10 minutes," at 430 (supposed opening time) makes it not worth the effort. 430 doesnt mean 435, 440, 445. It means 430. read more

Donuts were ok. They have great service here but three donuts three drinks was 14 bucks call me cheap but if the donuts were more than average I guess I wouldn't gripe so much read more

On Par with Other Dunkin Donuts. The lobby could of used a good cleaning as some of the tables were dirty. Its nice having Power outlets around and free Fast WIFI. Employees are friendly. read more

I think we're so lucky to have a Dunkin right here in the older part of Thornton, near the high school! Moving in to the old A&W was a great idea, especially since the drive thru is off the street which minimizes traffic impact. Hands down, this is the best cup of coffee in Thornton. I've been here three times now at three different times of the day, and the coffee is always fresh. And, the staff is ALWAYS friendly. The gal who usually works the drive thru is chatty and has a great smile, which really drives home that while this is a chain, it's still a local business and really reinforces that Thornton can still keep the small-town feel despite the growing pains we've faced the last few years. Don't lose this attitude, Dunkin! The selection is a little more limited in the afternoon, so do keep that in mind. Go early for the best selection. read more

Much more put together than when they opened. Just had a blueberry cobbler croissant donut. I'm ordering another one, I don't care if my shirts don't fit anymore! read more

We stopped by after 10:00 pm on a Friday night . We were really excited about getting nice donuts . The cashier didn't sound that pleasant and happy to take our order . He was like whatever ! . We finally chose the donuts we wanted , however, the selection was extremely short . Some type of donuts are only made in the morning hours so selection is pretty limited after afternoon . Price is okay ,12 pcs for $11.00 read more

Horrible service it took 4 people to get the order wrong, the gave a refund. But this didn't help the nasty taste of the food. While choking down the food yucky, we watched a cashier sweep down a bench with the sane broom she barely cleaned the floor with. Here lie was she will wipe down with a rag. Now grossed out of their laziness with sanitation we will not return. The food was just as bad! Nothing like the old days or East coast....smh read more

Dunkin' - Laziest way to spread germs and she promised to wipe down the chair with a rag. We never seen it happen! - Donuts Near Me - Thornton, Colorado

Dropped in earlier yesterday and I gotta say I like how they remodeled the place. This Dunkin Donut currently resides where the old A&W/Long John Silvers use to be right next to Walgreens on 88th Ave and Washington St. Seeing as they had just opened a few days ago (12/12/13 to be exact) I just had to stop in to see how good it really was. The staff was quite friendly and even had samples on hand as soon as I stepped inside. I decided to partake on one of their glazed munchkins. Quite tasty and most definitely soft. Anyhow, the wait wasn't long seeing as they had plenty of staff on hand to get your food. I ordered the BBQ Chicken w/Hash Browns combo and two maple donuts. Also got an ice coffee to go with the meal. With the amount of help they had I didn't wait even two minutes before I got my food. I decided to chow down on the donuts first since that's the main reason I came here. I gotta say I like the flavor but the bread itself seemed a bit on the hard side. Still wasn't bad. Now the Sandwich was nice and hot with moist chicken. Now that was a treat in itself as I didn't quite expect it to be that good. The hash browns were good too as it had a unique seasoning that enhanced the potato flavor. Had never been to a Dunkin' Donuts before this but, I definitely will be returning to try some of the other donut varieties they carry. read more

This place 90% of the time will place the donut in the paper bag, icing side down. It's sort of a donut roulette game whether the icing completely sticks to the bottom of the bag and peels off or not. They got an extra star because their coffees are inexpensive. read more

Not the best dunkin I've been to, but certainly not the worst. If there's one area that's lacking DD it's certainly Thornton-Westminster-Broomfield. I was ecstatic to learn that DD was finally opening a store here, as I've had a pretty hard time finding a place that knows how to make a good, fast iced coffee. The food is on par with other DD. The coffee is also on par. The inside is fairly well-maintained and sports their newer interior look - flat screens inside. Service and staff are quick and friendly. Occasionally I've gotten an incorrect food item - I'd say about less than 20% of the time. I also found it odd that they don't have the same bagels as other DD - just Plain, Everything, and Blueberry. But overall I'm glad there's a DD here, finally! read more

coffee, sweet, but tasty. donuts, might as well go to king soopers. Not that impressed. great customer service though, unlike some other yelpers whose experience wasn't so hot. waltons has better donuts hands down. read more

Good! The customer service was nice and the donuts and coffee are the usual. The parking lot is pretty easy to navigate which is good because the line can get really long. Nonetheless they get through the line quickly. read more

Good coffee, not great... 1\3 of the star is for the coffee being hot, but it did not taste fresh at all. I also gave 1\3 of the star for the cleanliness of the place. That's all I have to say that's positive . The food was blah. Nothing exciting, nothing special. The only really good thing about the food and this is where I gave the other 1\3 of the star was the hash brown rounds. They were very good. Most places the hash browns don't have any flavor besides potatoes. But these were different. They were very good. I really loved them. However with that being said I was very disappointed in the serving amount. I got 4 little rounds. That's it. The bag wasn't even 1\2 full. Come on!!! Give us at least 6 that's not asking a lot. I ordered the egg, bacon, cheese bagel. The egg I thought was real and if it is was real, something went wrong. The egg looked odd, not bad just odd. It was disinergrating in my mouth. I can't describe the texture it was just wrong. The bacon was there, just little and not really cooked. It needed more time to crisp. The cheese was of velvetta quality (not everyone likes that cheese). The bagel was firm on the outside and soft in the middle so they didn't mess with that at least. My companion and I were still hungry after our meal so we got a dozen donuts. Thank goodness for the coffee. They were very dry and almost stale quality. I've been to many places for donuts and I have to say these were worse then Winchell's. Not only was the donut dry but the dough seemed to be dry almost on purpose... they had no flavor, even the chocolate ones didn't have a chocolate taste . The cream filled was way to doughy on the inside with very little cream or taste. read more

Dunkin' - The Bagel sandwich with egg, bacon and cheese, and with my tiny portion of hash brown rounds. - Donuts Near Me - Thornton, Colorado

Went to the Washington and 88th location. My wife and I got large coffees, first off we had to head right back home to microwave the cold coffees we got, also it made both of us ill. Thanks for serving us yesterday's nasty coffee that made us sick. Never going back to Dunkin' Donuts again dude. Fk that read more

This location lacks customer service. They would not accept my T-Mobile Tuesday coupon because it wasn't a Tuesday. If they read the fine print, they would read that the coupon is valid for 6 days and it has to be used on or before the expiration date. Not a Tuesday. read more

After listening to my husband rave about these donuts for 2 years in anticipation of DD's return, we are both hugely disappointed! We have visited several times now, just to make sure this is not a rush to judgement, and it is the same every time. The service is fine, but the donuts are often stale and dry! What?! We have been at different times of the day as well. Maybe DD needs to re-evaluate their recipe for our climate? One day we went in super early (0530) to get some treats for work and at least half of the selection was stale. We went back to complain and were told they have an 18 hour plus hold time on the donuts, so not all of them are 'fresh' at a time. We were offered a small box of munchkins in apology (which were also stale) and the ones I wanted (sprinkle) were not available. Are they ever available? I have only been able to get them the very first time, which was around 4:30 in the afternoon, and never again. Actually, an employee said there would be a batch ready in about 10 minutes (the day we complained) but the manager said that those were for the next day!!! I am so disgusted with the lack of my favorite (sprinkle) and the lack of quality I have no desire to return. I thought the coffee was just average. LaMars is by far superior, but not very close by. read more

Extremely disappointed all 3 times we have been here. Will not be back. Almost $15.00 for a dozen donuts and 2 Apple fritters. Grew up in the East Coast with 2 D&D's within 10 miles of each other and they both put this one to shame. Choice At 5:30 on a Saturday morning was very limited when you think it would be at its best. No peanut, no apple, no French crullers etc. Should have saved myself $10.00 and went to King Soopers or even Safeway. Management is totally responsible. You lost a loyal customer. read more

I've stopped here a few times and it's always been mid morning on a weekend. The doughnuts are what you expect from this chain - fresh and tasty! What's made a difference here is how nice the employees are. The great customer service is much appreciated as other reviewers have noted. Keep it up! read more

Staff and service are great, but my coffee is always watery and taste terrible. Most of of the time I have to through it out and On occasion they to put the wrong flavor in. I have been a loyal customer for way to long and just going to stop going there. read more

hash browns were burnt af and they didn't toast my sandwich it's colder than the fridge never again

this place is great it's my favorite location we always come down when my boyfriend's parents coming to town There's No Going wrong with this spot especially with everything going on right now it's still open at least the drive-through is so that's always great news staff is always friendly and the food is always great right now my favorite drink is the matcha Frozen latte it's delicious they never get my order or any one of my family order wrong it's always on point and I know I'll always have a pleasant visit at this location I'm giving it 4 stars and not five because I do think their prices are just a tad bit High but with all things considered definitely a great spot for breakfast. read more

Can't get a drink order correct, ordered two large unsweet ice teas , said it twice unsweetened, no sweetener ! I get home and both are stupid sweet !! I'm diabetic!! I can't have it , don't even like sweet tea Minimum wage boost , try and do things right at the wage your at ! Also maybe listen to the customer cause I'm paying your wage and your not worth the current rate !! read more

Was so excited to see Dunkin Donuts in the neighborhood. What a let down! We waited 30 minutes for a couple breakfast sandwiches and couple coffees. Luckily we were able to get our donuts right away. But my custard filled donut was creme-filled, not custard. Manager or supervisor in the back looked stoned out of his mind! Also, random non-staff wandering around behind the counter. 20 frustrated customers in line half with arms crossed. Others joking how the staff are totally stoned. Oh well, chalk it up for a Sunday morning adventure. Definitely a let down. That said, 1 star for the good coffee! read more