I stop by the Starbucks in Northvale regularly, and I wanted to recognize two employees who…read moreconsistently make the experience exceptional, Jesse and JaZ They're usually working the drive-thru in the mornings, and they always greet customers with a genuine smile and a positive attitude. They clearly take pride in their work, make sure orders are accurate, and go out of their way to get to know their regular customers. It's rare to find customer service that's this consistently friendly and personal. Even on busy mornings, they make the experience feel welcoming and efficient. They truly make my mornings better, and they're a big reason I keep coming back to this location. Thank you, Jesse and Jaz, for the outstanding service and for starting so many mornings on such a positive note. Starbucks is lucky to have you!

Majority of time efficient staff. Polite and friendly. There is one young lady that every time I…read moreget on line all she does is laugh hysterically. i went to pick up my order she was laughing so hard someone had to take over for her and she had taken my order wrong . No i do not have three heads . i will choose another location from now on.

Ordered a large iced brown sugar espresso and small iced coffee. Got a medium iced brown sugar…read moreespresso and large iced cold brew. The iced brown sugar espresso was delish but wayyy too overpriced (7.75 - $1.00 extra from soy milk) and an extra .50 cent charge for half and half. The churro cube croissant was good but not great. It's really nice inside and the counter worker was nice enough but I wouldn't go back with those prices

Visited their newest location. Pastries are delicious and so was the Quiche. It is a comfortable…read moreplace to sit and the service was quick. Will return to try other goodies

I purchased 8 bagels and they only put 7 in the bag. Not the end of the world right? Accidents…read morehappen. The next time I went back I informed them of the mistake and they didn't make it right. They could care less. Again, not the end of the world but it's the point of the matter. With all the bagels shops in this town I'll just be going down the street from now on.

This is the second review that I've written recently where I have to lead with the temperature…read moreinside the establishment. It was a brutally cold morning. I quickly scurried from my car to the warmth of Gino's...opps maybe not. It wasn't much warmer inside. There was quite a line inside, which I took as a good sign - it wasn't. It's simply a representation that there doesn't seem to be much of a system, just a lot of people running around, seemingly working hard but not efficiently...and for all of their running around, even they're freezing too. Everyone working there was bundled up. After waiting close to 5 minutes someone took my order - a buttered bagel. That's it. You'd think the person taking the order would simply butter it and I'd be on my wait. Nope, it got handed off for someone else to do it - after they finish the orders they're already working on. 7 minutes pass, still waiting on a buttered bagel. They place is quite busy so my frustration is rivaled with my expectation that they must have some amazing bagels - why else would this many people be putting up with such crappy services. At this point I'm almost 15 minutes in. It's been such a waste of time that I figure adding home fries will make me feel like it was worth while. NOPE. I'm starving, so I dig as soon as I get in my car. The bagel is nothing special and the home fries are lacking any kind of flavor. No pepper, no onions, nothing. And of all the insults (the long wait, the plain tasting food, the prices being way too high for what you get)...all of that in the mix, and the worst part - the fact that it was freaking FREEZING the whole time I wasn't my morning in there. Turn the damn heat on!!!! Have some respect for your customer and have some mercy on your workers.

The hobo sandwich is next level, simple as that. Great people, great service--definitely a spot…read moreworth stopping by.

While working in Spring Valley, I stopped by this coffee shop and was blown away by both the food…read moreand the friendly service! Their bacon, egg, and cheese sandwich was easily one of the best I've ever had - perfectly cooked, generous portions, and the flavors were on point. The coffee was also top-notch, so smooth and exactly what I needey. Kean, who was working behind the counter, really went above and beyond to make me feel welcome. He even asked where I was from and surprised me with a free sample of their famous hash browned potatoes (which were incredible, by the way!). It's little touches like this that make such a difference. Highly recommend this spot if you're looking for a great breakfast with a personal touch. I'll definitely be back!m if I return to this area.

Cutest little corner-in-the-wall cafe! This coffee shop is a hidden gem in Rockland. They have…read moredelicious coffee and pastries, fair prices, delightful atmosphere, friendly staff.. they have it all! It's one of those places that should stick around forever.

-First Impression- Cute, clean, small…read more -Food- Only had a brownie muffin and a pistachio chai latte ( with oat milk). They offered to warm up the muffin which is definitely recommended! -Service- Miles was super nice and accommodating to me and my friends, confirmed everything and made sure we got everything to our liking -Price- comparable to other popular coffee spots -Did Not Like- Not sure if there's a bathroom available to patrons...? I didn't ask, but as mentioned, the cafe is very small, so unless they are letting people in the back, I don't know where the bathroom would be lol -Noteworthy- It seems you can customize your drink just about any way you can think of. Love that! -Recommend- Yes!

I worked at Titanic Coffee from March to early June, and I can honestly say it's a lovely and…read moresupportive family-owned business. The managers, who also own the deli next door, care deeply about both their staff and customers. It's a warm environment with a genuine community feel -- definitely the kind of place where you can sit down, relax, and enjoy your food or drink without feeling rushed. The staff is highly trained and super accommodating with any drink or food modifications you might want. Whether you're picky about your latte or have dietary needs, they'll make sure you get exactly what you want. One thing that always stood out to me was how spotless everything was -- the espresso machines are cleaned daily, blenders washed after every use, and food is always handled with gloves and hair tied up. Sanitation and quality are clearly top priorities. While I did experience some challenges as an employee, mainly due to a bit of a learning curve and limited training at the start, I can confidently say that as a customer, you'll receive excellent service and a consistently great experience. It's a small business run with heart, and that's something you can feel the moment you walk in.

Visit Date: May 15, 2021…read more I came upstate with my cousin and my father to visit my friend Jon and his girlfriend. Jon posted about his titanic coffee because they live in the area and I wanted to try it. My father treated all of us and gave about $60 to the coffee shop for the day. I forgot what drink I had but I liked it, they also had gluten free wrap options so I got the chicken Caesar salad wrap which was awesome I don't have wraps often because sometimes a gluten free option isn't around and a chicken Caesar salad wrap is one of my favorites. They did a good job. My son had some ice cream and enjoyed it, I think my dad enjoyed his food too so did my cousin. The gimick of this shop if you want to call it a gimick is that they have $6 reproduction prints of the article and newspaper of the Titanic sinking. That's why they call themselves Titanic coffee. If you're in the area I'd recommend coming here and I'd even recommend it if you're like me and just like to drive out of the way for stuff on day trips here and there to get some different scenery.

5 stars because the staff is so nice every time I come in. Especially today on a PACKED Sunday…read moreafternoon!

Come here whenever I find myself at Closter Plaza. Solid location, decent amount of seating and…read morecoffee is consistent with other locations. Friendly service, too!

Checked out Ixchel for the first time on a Friday at about 5. Definitely appreciate a coffee…read moreshop/bakery that stays open a bit later. Brand new shop, nicely decorated. First thing that hits you is that amazing baked goods smell. That is quickly followed by a pleasant greeting from the owners. Definitely taking pride in their place. They gave good recommendations. I went with the Americano that featured the Guatemalan coffee beans and added a cookie and a sweet roll. The coffee was excellent, smooth and flavorful. Enjoyed both baked goods for dessert later in the evening, very fresh and not overly sweet. Will certainly return to Ixchel!

This cute little Guatemalan bakery recently opened in Rockland County! They have delicious…read moreGuatemalan coffee and espresso from Huehuetenango and tons of traditionally Guatemalan baked delights. The inside of the cafe is filled with traditional Guatemalan and Mayan decor and art, but with modern touches. The employees are super friendly and explained each item and what were the ingredients. They were patient with us as we took time to decide on what to order. Everything tasted great and we will definitely be back!