Although I love Dunkin, specially their coffee, the machine speaker where you order doesn't work very well and it's very hard to understand what they tell you. It's been like that for quite a while and I just hope they get it fixed, otherwise some orders could be misunderstood. read more

Donuts at 830pm and busy. Staff was courteous to us and patient with our order. Donuts taste good kids luvd them too! Took us 30min but considering still brand new not bad at all. Please put on in Visalia read more

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Extremely horrible customer service, when ordering in drive-thru the lady helping us was super unfriendly and rude, asked for decaf and she got defensive when told that we've gotten the drink decaf before. Told her we don't want anything and drove away because of her attitude. read more

They refused to sell me a Pup Cup even though their Instagram says they do them. They have whipped cream and espresso cups. I don't see why they wouldn't do it. I was already paying for the whipped cream with my coffee, I just wanted that whipped cream in a separate cup. The cashier just treated me like I was stupid for asking. I had just picked up my dog from surgery and wanted to give him a treat for handling it so well. I ended up cancelling my whole order and going to Dutch bros instead. They gave me a cup of whipped cream with 2 dog bones in it for free. And I know Starbucks does pupiccinos too. read more

Updating my rating based on today's lack of filling in both my donuts. While it has been hit or miss with their attention to detail since they opened, I will not be spending any more money there. read more

Dunkin' - 26 September 2018. My bad luck. Ordered two vanilla kreme donuts. Both donuts had barely 1/2 teaspoon each of kreme. Highly disappointed. - Donuts Near Me - Hanford, California

Drove thru at 8:30pm and ordered some donuts. Got to the window, wasn't greeted, paid and he closed the window without asking if I wanted a receipt. I noticed no napkins were given as I checked if we received the right order. Waited at the window a few seconds longer to see if he would open the window and ask if we needed anything else. He saw me but didn't acknowledge me as he had that look in his eyes of not caring since it was close to closing time. read more

Staying across at labor and delivery, went this morning to get some coffee and doughnuts and the drive through lady was so rude, she got so upset as if it was my fault she didn't get the order correct, all I'm saying is wheres the customer service, she rudely tossed my doughnut bag. Wish I asked for her name! Rude girl at the dunken doughnuts in hanford ca! read more

I've been to other Dunkin Donut and I always get Bavarian cream and this place disappointed me.. where's my filling?? read more

Dunkin' - Donuts Near Me - Hanford, California

Your morning crew can not handle a rush I went thru twice and they still managed to screw up and I've talked to your staff twice as well. If I knew I felt was gunna be that ridiculous i would have hopped the counter and taken care of it myself. Reevaluate your crew cuz they suck read more

Hanford Ca, Dunkin' employees are not properly trained. I asked earlier today for a matcha with vanilla syrup and instead I was given my drink with vanilla shots. Not only did they get my order incorrect, I was also charged more for something I did not ask for. These employees need to understand the difference between a shot and a syrup, they are NOT the same. read more

Dunkin always finds a way to disappoint. Waiting 30 minutes for 2 coffees, 1 donut and 1 bagel with cream cheese. 1st, it was very cold inside, i personally dont mind but i saw other customers literally shivering. Anyway, they gave the 1 donut at the counter, it was a coffee roll, it has glaze on top, when we opened the back the glaze side was flipped down and came off on the bottom of the bag. Then we waited at least 30 min for the remainder of the order, one couple that ordered after us got theirs 1st, idk how that works, anyway, the coffees came up and we still had to wait another 5-7 minutes for the bagel. Which was mediocre at best. 2 stars only because the order was right, however everything else was bad. Probably wont go back. read more

I walked into Dunkin' Donuts to pick up a dozen donuts and there is nothing left of the selection. It's not even 10am yet. They weren't even apologetic. When I stated the selection was poor the teller replied "yeah not now." As if I was too late to get donuts at a donut shop. I won't be back. What a waste of time. Thanks for nothing Dunkin' Donuts. read more

Stopped by to get a quick treat for my son (that's the story I'm sticking to...) and grabbed a cold brew and donut for myself. Service- good, we were the only car in line so that doesn't say much. They initially forgot my sons mocha type drink but once I reminded her she quickly had it in hand. Drinks- my cold brew, black, was good. Not life changing or anything but do-able. My son said his mocha thingy was good. Donuts- my son had the chocolate bar and he complained it was too sweet. Might have been the combo of drink and donut together that was too much. My donut choice was the coconut one and AWWW MYYY GAWWD it was delicious. Seriously. If you are a coconut fan you must try it. Damn you DD!! I wish I would've never tried it lol read more

Came 2 days in a row and the drive thru is terrible. They cannot understand what you are saying and they didn't get my order right both times. read more

Service is terrible, especially in the drive through. The girl seemed uninterested in her job and did not have good customer service at all.

I wasn't expecting the coffee to be very good, but it actually was. Bonus: (for me at least) they have almond milk! read more

Best doughnuts I've ever had. Delicious and fresh--I've made the drive from Visalia twice now. The line was moderate (not out the door) but moved quickly. Doughnuts from other places usually taste like the grease they were fried in and leave a coating on your tongue that leaves you a little sick. These were nothing like that, nor were they overly sweet like Krispy Kreme. We bought a dozen, and at less than a dollar each, it was a great deal for the quality we received. We will be back again, for sure. read more

I'm from the east coast. Dunkin is my life blood. Unfortunately the 8x's I've visited Hanfird, they have only had what I wanted once. ONE TIME! Stock up on Everything Bagels. PLEASE! read more

I have to admit, I only like two donut shops and those are Windfall donuts on Clinton and Cedar and Clovis Donuts both of which are local. I really wanted to like Dunkin Donuts because of great reviews, but it just falls into the Krispy Kreme category of mediocre donuts that taste generic. I read that the french cruellers were amazing and they were meh to me. It might be because it was almost closing time and they probably gave me the ones that have been sitting out all day, but they were stale and just did not hit the spot. The coffee was okay as well. Nothing special. The cashier was nice and patient with me which was great. Then, I went here a second time after I got off of work. I was the only one in the drive through line so I ordered the ice coffee. It was my second time there so I was still getting used to the flavors of iced coffee they offered so the drive through cashier was annoyed with me for asking questions and being indecisive. When I got to the window, she had the biggest attitude because I had the nerve to add two donuts to my order. It wasn't like I added a meal. It was two donuts. I asked for one glaze and one chocolate donut with sprinkles. Instead of rainbow sprinkles or chocolate sprinkles, my donut had blue shark sprinkles which I was mad about at first, but my husband later explained to me that it was shark week. I look in my bag and she forgot to give me napkins. I was so exhausted from work and did not want to go inside so I waited patiently for what seemed like 3 minutes until the cashier came back and opened the window and asked if I needed something else with an attitude. Like I mentioned, I was the only one in line so I was not holding anyone else up. I told her napkins which she begrudgingly gave to me. I was on my way back home to Fresno and wanted to eat my donut on the long and hot drive home and definitely needed a napkin. That experience left a bitter feeling and sour taste in my mouth for Dunkin Donuts. read more

Dunkin' - Donuts Near Me - Hanford, California

Was in drive thru never greeted jus asked me to hold, seen no one ahead of me ... so I'm waiting for over 4-5 min so I finally said hello??? I'm still waiting asked to hold on once again.. so I said forget it.. drove up 2 cars ahead of me stuck in drive thru .. anyways not going back to this location so rude customer service sucks 2:30 pm read more

I've bought donuts from here four times since it's opened in Hanford, and every single time, the donuts were completely stale. Save your money and just go to one of the locally own donut shops. read more

I just have to say how disgusted I am with the Hanford CA location. I get it, everyone is short staffed, but I walked in there to get some donut holes and the bins had flies with the donut holes. I'm not talking a fly flying around, I saw two flies sitting on the donut holes right the jelly comes out! Needless to say I walked out and will never be returning to this dunking donuts. How about investing in covers for the bins. I can only imagine how many times all the other donuts had flies in there with them. Yuck! read more

Do enjoy coming here when I'm craving a donut while in the Hanford area, customer service is good and the food is even better, it's like licking some sweet gravy off grandmas lower back. read more

Frequently visit this location, always had decent service and never had a problem. Today however should be addressed. The employees who worked this morning Wed Aug 22nd 2018 around 8:30am need some corrective training. In the drive through I ordered a Ham, Egg, and Cheese breakfast bagel and 10 munchkins, half glazed half powdered sugar. I paid, was handed 1 bag and the window was closed. The bag contained a bagel sandwich and no munchkins. I sat at the window for quite a while before anyone bothered to open it to see what I needed. Told them I didn't receive the munchkins, was then handed a bag I could feel them in. I started pulling away and opened the bag and wrong, it was half chocolate and half powdered. Ok, so I pulled around and parked, went inside and explained, got a brief apology and was handed another bag with the correct munchkins. Got back in the car and drove away, was a block away when I opened the bagel sandwich, which had bacon and not ham. I turned around and for the third time in 1 small order had to explain an error, I work in customer service and so I understand things happen but this was pretty ridiculous, I was still perfectly polite even though I sure didn't feel it. This time I got zero apology and was finally given the last correct piece of my order. My issue isn't so much the mistakes as ridiculous as it was for there to be so many in such a simple order but the lack of taking responsibility, apology or trying to make up for it was very disappointing and very bad business. read more

Our first time ever to go to a dunkin Donuts and it will be our last. We asked for 6 sprinkle donuts and two jelly filled and 4 glazed. Well the employee didn't understand we wanted just regular cake like sprinkled donuts. It was the worst visit to a donut shop ever. We ended up with 6 plain old fashioned 2 jelly filled 4 glazed. The donuts were stale and cold. They ended up in the trash can at a near by store front. Waste of gas and money. Never again. read more

Great service, donuts...ugh!! Tried them today for 1st time. Restraunt is cute, clean and up to date. Staff is friendly and helpful. Had hot chocolate & black tea, both delicious. But donuts... epic fail. I got 6 different ones, they all seemed dry and hard. Not like they were fresh. My husband thought the same. If you like light, tender, fluffy donuts, these are not for you. I will probably return for drinks. read more

So it isnt in fresno...ROAD TRIP! Glad we have one at least in the valley. The staff was very helpful and quick, considering the amount of people in the store. I was overwhelmed juat as a customer. Only thing i would change, which i cant, but if i could, it would be their tiny, tiny parking lot. read more

Dunkin' - Donuts Near Me - Hanford, California

I like the retro decor but the the donuts taste just as old. Luckily county donuts off of 11th is around the corner from the house.

Ordered 2 Matcha Latte's with light ice and they gave me extra ice I told the lady I ordered light ice all she says is I'm sorry in a sarcastic way...wth read more

The managers from here need to make sure all the employees equalY work together as a team they are messed up my daughter just quited her job there because the manager wasn't doing nothing about the other employees leaving her all the work she came home crieng that's messed up I'm never spending 1 cent in dunking donuts read more

11:34 am on Friday morning. Really crappy selection of doughnuts. Expensive and not worth it. Go to local, non-chain store

Definitely the best doughnuts in town! We go there all the time. The service is awesome and friendly. Their Boston Cream doughnuts are a must try...if there's any left since we cleaned them out this morning read more

their caramel iced latte is the best! and they are really well priced for how big their cups are

I keep trying to give this place a try as I love the vanilla creme donuts. But whoever makes those sick! There is never enough filling in them. Your basically eating a dry powdered donut with literally 1-2 (2 being lucky) bites of that delicious cream filling. I keep going back hoping it's a different baker. But it never fails. I swear they work there every day of every shif read more

This evening, my daughter took 2 grandkids into Dunkin in Hanford to order. I sat in the car with the baby. Apparently, one exclaimed the urgent need for a bathroom and she took them into the restroom. I saw staff moving chairs around and when my daughter came back to the car with our coffees, and donuts for the kids, she told me they stacked those chairs in front of the restroom door and she had to move them to get out. They also purposely messed up our coffees. The fact that they tried to barricade my daughter and 2 children to make a point is not only unacceptable, it was dangerous and unprofessional. Not one word was said to her when ordering regarding non use of restroom by the public. They could have even reprimanded her but instead chose to be bitches and stack chairs in front of the door. Had any of them been hurt by thus, trip etc, there would be legal actions. read more

What a great new Dunkin' Donuts in Hanford California its very tiny but it's great. The donuts were super fresh, the food was great and the coffee was the best! Can't go wrong with Dunkin'! Why because America runs on it! read more

2 stars! That's 1 for the clean bathroom, 1 for the coffee which was just okay. Other than that our hankering for a satisfying donut goes unsatisfied! We bought a maple bar, a toasted coconut donut, a chocolate donut, and a pumpkin donut. The chocolate donut was disgusting, the others could be eaten but quality was no better than what's available from the national boxed brand found on the aisles of every grocery store and 7 eleven. Disappointing to say the least! DD? no thanks. read more

Stopped here today figured give it a try how the hell is this place still in business?!? Dry donuts is not what any one would want these things tasted like they been sitting there for a few days wasted 10.99 on a dozen donuts I'm now feeding to my dogs :-/ won't go back period won't recommend to anyone worst dog treats ever! read more

I come here sometimes, but every time I do they mess up. I come with my grandma and her donuts are always stale and cold. And my coffee is unsweetened. The app doesn't have a very good selection to what is at store. Idk their breakfast sandwiches can be good, that's all I can say. I want to like it. read more

I ordered the croissant ham egg and cheese with hash brown. The crossaint sandwich was super bland and tasteless. There is only a very thin slice of ham in it. I regretted not going to McDonald's. Hashbrown also taste bad. It has some green herb in it and it's not crunchy. Donuts were ok to me, but my husband hates it because he said the texture is more like bread than doughnut read more