Stopped by for a breakfast sandwich mid-morning. used the drivethru and was the only person in line. took longer than I would've expected & when I finally received the croissant, I asked for a receipt - person turned away without acknowledgement or saying anything....sat there for about 45 seconds so i figured he either didn't hear me or ignored me...so I grumbled to myself and pulled off. I glanced at my rear mirror a after I pulled away and saw a hand clutching a receipt pop out of the window - oops! ...sandwich was good. read more

This was my second time at this location. First experience wasn't bad. This time the "Manager " was very rude to my family and the team member. He was also trying to force to worker to upcharge every little thing. read more

They just threw my croissant in the bag. Didn't bother to wrap it. Not to happy about that. read more

Dunkin' - Ham and Swiss Croissant Stuffer - Coffee & Tea Near Me - Carlisle, Pennsylvania

Horrible all the way around. I tried giving this place a second chance and went today. First off when I pulled up to the window the person working looked at me and went "ewhh" . Not that it matters I do have tattoos and gauged ears so I'm assuming he was appalled by my appearance. However you are at work and it's 2024 grow up. After that he handed me my coffee with it over flowing. Me not noticing I grabbed it and went all over my hand and arm. He did say sorry but why the hell would you give me an overflowing cup of coffee ? What I ordered was an ice coffee with 3 blueberry swirl 2 pumps of butter pecan with cream . I had the same exact order at another Dunkin and it was so good ! However this "coffee" taste like water no flavor whatsoever of what I ordered. This drink is hella nasty and taste like shit . Happy Friday with my shit coffee cheers ! read more

Holy grossness! No one was in this place except for the manager behind the counter who was just standing there when we walked in. What she should of been is in the bathroom cleaning it. Or over at the sugar and milk station filling up the napkins and cleaning the mess there. She tried to give me a tired dried out old doughnut. No gurl, I'll take one from the back that isn't all crusty and dusty. Here's the pics.... read more

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Walked in and saw the 2 employees sitting on the prep counter, one with her feet on it. They definitely could see us approaching the store and made zero effort to be professional. They didn't move or say anything as we got to the counter. Needless to say all we could envision was the lack of sanitation in this location. There is NEVER a scenario that this is okay. Without a word from the employees we turned around and walked out. Food handling practices need to be strictly adhered to. Disgusting is all I can say other than that there needs to be some serious retraining here. This is exactly why we don't use drive thru anywhere. read more

The attendant was a jovial character, running with any stitch of material he could find to pass a joke or two, a great asset to this location and the greater Dunkin Doughnuts. A chubby jolly old elf he was. I can pass on the honey mustard choice of tile coloring in the bathroom and I hate the ACCELERATOR, but a clear audio signal cranking country Christmas tunes through a nice in wall speaker. Macchiato was frothed with care and attention, the glazed doughnut went down in minimal bites, it was so fresh. read more

Dunkin' - the inside of a dunkin donuts shop - Coffee & Tea Near Me - Carlisle, Pennsylvania

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First rime I tried in carlise dunkin donut. As they don't have more people we have to wait a while. I was too hungry so I ordered avacado toast and hashbrown. Avacado toast was too sour. I thought it was bit high sour taste but I'm damn hungry I ate. Back home I had a severe stomach pain and discomfort. Even throw up couple of times. Struggled 4 2 hours. So don't ever try avacado toast in Dunkin Donut and don't take chances. read more

Had a meal at my hotel but I needed my DD coffee fix prior to a very important sales call. There's just something special about their store brewed coffee. Counter service, however, was slow due to an onslaught of drive thru business. Sigh. read more

Stopped here around 6am with my husband and ordered coffee and breakfast sandwiches at the start of our road trip. We went through the drive thru and the woman working was very friendly. We got our food and drinks very quickly and were overall very satisfied with our order and experience! read more

If I could give them 0 stars I would. I bought a $4 drink and they gave me the wrong drink. I tried to call to see if I could get a new drink and there mailbox was full. Probably full of complaints. I should've checked my drink before I left but I expected it to be mine since he repeated my name back to me. The drink had a different name on it and my food was burnt. I've gone there before and they messed up all those other times as well so I should've just driven further for another Dunkin. read more

the donut was good. All orders that has coffee were made carelessly and terribly. I had to fix all of them and got charged for extra ALMOND MILK. On top of that, they didn't even have enough ice...like what. Anyways manager was very rude and gave us dirty looks, she got mad whenever we asked her to adjust our coffee. Overall, do not go there and save your money. read more

Lovely people, extremely slow and inefficient service. Basic menu items but the staff - nice as they appear to be - has a Keystone Cops mentality going on. Five employees and NINE people working. One of the people has been waiting about 10 min. They expedited our order which was great, and kind of them, but it was really crazy. Update - finally got our food and I have to say it was fantastic. We had the same meal yesterday at another area DD and this was better. Maybe it was just anticipation. read more

By far the worst experience I've had at a DD. Waited in line at the drive through for 10 minutes before finally pulling around to park and go in (there was only one car in front of us) Husband walks in to find that the employee was actually friends with the person in line at the drive through and they were just sitting there talking to each other. My husband waited for the employee to notice him and take his order. 10 minutes later she takes his order. Apparently she was the only one working the entire store. He waited for another 15 minutes just for 2 iced coffees and when he went to pick his cup up, She never placed the lid on it and he wound up dropping the full cup and spilling everything. Never coming back. read more

This Dunkin' Donuts location is always a very pleasant location. The staff is always very friendly. And sometimes Dunkin' Donuts coffee is not consistent but this location is very consistent. They were able to promptly have my order ready as I ordered on the mobile app. My ice coffee and my breakfast sandwich were absolutely delicious and the staff was very pleasant. read more

Stopped here on Christmas Day driving through! Staff incredibly friendly for having to work Christmas and they give away free penn state/ Dunkin hologram tumblers for Christmas Day! read more

Dunkin' - Coffee & Tea Near Me - Carlisle, Pennsylvania

Please listen to the other reviews. This is the slowest drive through I have even been to. Took 15 minutes and the lobby is closed! Their attention is not even divided! If you are traveling north on 81 go 13 miles farther to the one in Enola off exit 65. So much better. read more

Food was meh, coffee was bad, service was AWFUL We stopped here on a road trip for a quick breakfast and coffee. When we arrived, no other customers were inside and we ordered three breakfast sandwiches and a coffee. 20 minutes later we were still waiting for our order. When I tasted the coffee, I was surprised to find that it was completely burnt and bitter. After another ten minute wait, the server did bring me a fresh cup. Super disappointed in the wait though. We usually enjoy a Dunkin breakfast. read more

The service at the Dunkin' was exceptionally horrible. The drinks were ALL wrong. Even worse, we had to remind them about the drinks and orders which they had forgotten. Additionally, the manager seemed to have never worked at a dunkin previously due to her visible confusion. The manager even loudly stated her confusion and was visibly annoyed when we asked for more milk or small changes that would be considered normal service. read more

My recommendation is to avoid. They were out of multiple items. Staff member said they've had no manager for some time and the owner is not around either. I will say the staff was very nice and were doing the best given a difficult situation. read more

This Dunkin' Donuts is 100% amazing sometimes they will be out of caramel sauce or other things but that's totally understandable. I go there every morning for my daily braille and the lines are usually always short and the staff as for the most part pretty presentable, productive, and nice. read more

If i could give worse reviews i would... worst customer service i'v ever experienced. I Come by for my commute 5 days a week i stop maybe once a week if I'm an hour early to work... either this place doesn't have what your looking for because that don't keep stocked or your going to wait for no reason at all every time. I understand of a place is busy but iv waiting more than one time over 20 minutes in a drive through like I'm currently doing while I'm typing this out. This time nobody has asked for my order in through drive through for 15 minutes so i moved on to go somewhere else. No cars in the parking lot mind you... read more

This is the slowest drive thru I have ever been too. Even when you do a mobile order they make you wait at the speaker. They are either over staffed or have one person working. The inside is often closed so you can't even go in to get your order. read more

Slow slow slow.. came the other evening to get a drink after work, seems they started cleaning out all of their machines before they were even closed. I couldn't get the drink I ordered, and the best the offered was a coffee. So I couldn't even get what I paid for. Starting to lose faith in this location. read more

This is the WORST Dunkin Donuts I have ever been in. The employees are rude and nasty! I ordered an Ice Coffee with cream & sugar. I had to ask for more creamer right as she handed it to me. When I asked for more cream you would have thought I asked her to cut off her right arm. There is no way they put any sugar in it! Then the coffee tasted so burnt I couldn't even drink it. I see others have had horrible experiences there as well and it is obvious they don't care...business must be really good for them to not care! read more

This may be the worst DD we have ever stopped at...only 3 donut varieties, employees having difficulty making coffees...for a stand alone store right off the highway, certainly not expected... read more

What the F is going on at this DD?? They're never open when I stop there, always closing at 4. Anyone have similar issue?

Very slow and inefficient. Waited more than a half an hour to get service and we were at the front. We ended up walking out and so did a bunch of other people behind us. For a coffee shop that's near a car show you would think they'd have extra workers for the days that the show is going on. read more

I get my breakfast here most mornings and have noticed a constant trend of the people working the drive through taking my money, then making my food and not washing their hands. When I inquired I was told "I santized". Shouldnt different people be doing different task or at the very least wearing gloves? read more

I get coffee and doughnuts here a couple times a week. Sometimes I will sit in the drive through so long that I turn off my car. They are very slow. Prepare to be late for work. Actually I'm waiting on a doughnut right now. That's right... 1 doughnut. On the bright side, I waited so long that the manager gave me a munchkins for free. So I upgraded it to 2 stars. read more

Service sucked girl was snobby. Donuts were good and we got coffee and it was good. Other than snobby girl it was good I would return here

AWFUL!!!!! By far the worst service I have ever had at a dunkin donuts before.. Most of the employees have zero personality... I have been here several times and every time I say to myself, "why do you keep coming back here?" It will take you at least 10mins to get a cup of coffee and that is if the place is empty. Coffee cream and sugar... How can you screw that up???? I ordered a breakfast sandwich here once... One bite and in the trash it went... This is officially the last time I come to this dd!!!! read more

I was served a half full cold latte. It was supposed to be hot... It just wasn't steamed. The man taking my money wore the same gloves when taking my card, making sandwiches and taking cash from others. read more

Worst experience ever I gave her six dollars and should've gotten a dollar and change back she only gave me the change back. I ordered a frozen coffee and ended up with a liquid cold coffee. Walked into the store and show them that this was not frozen so they replaced it with another non-frozen coffee. They were out of glazed donuts as well read more

I avoid this location at all cost! They are always rude and will not alter a drink (such as make a drink frozen) that isn't advertised that way. They get very smart if you ask them to do anything that isn't add sugar and cream. I prefer High street location as they offer to make whatever you want within reason. read more

I haven't been to this dunkin donuts in about 2 years because of the service I received one time. But then I found myself Going back to this dunkin donuts and I was so surprised by my recent experience it was so good . coffee was to perfection and the donut stand was soo pleasing & they sell the BEST coffee ! read more

Good, hot coffee and great service. The young lady working the drive-thru took time to take my in-store order and served it with a smile.

Not only was this store bribing customers to give it a 5 star rating but a staff member ridiculed a trainee infront of everyone, creating a very awkward situation for people. read more

Was expecting the worst after reading the last review, but was pleasantly surprised. The cashier was friendly and made us very yummy coffee mochas. It was not busy at all; we were the only ones there. So, no lines or waiting, just what we needed on our trip home. read more

Been here a handful of times and it's always the same. The drive thru attendants are always very rude. You can tell they are automatically annoyed by customers. My most recent and last trip there was no different. On top of the horrible service my order was completely wrong. Ordered tea and got coffee. They were out of the donut I ordered ( no apology ) and they double charged my card . I went in to get the correct drink and again got attitude. No apology although after 20 minutes I got my drink corrected . While inside I asked for a dozen donuts. The cashier said "really ?! I just made those !" She proceeded to pack them up and roll her eyes . When I got to work I noticed I had been over charged. I called and a lady took my number and said a manager would call. When I got a call back a lady obviously faking an Indian accent asked a few questions I could barely understand and said they would look into it. I never got a call back. I also contacted Dunkin directly and have gotten no call back. Needless to say I don't recommend them. read more