Love the brownie batter donut!!! Tried the lava cake iced coffee wasn't sweet enough for me personally needed more coffee flavor as well. Also tried the heart shaped Bavarian cream donut, I will stick with the original chocolate one it's much better. Staff was friendly and filled out the survey to get a free donut next time. read more

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I ordered through the mobile app just to get a plain coffee and creamer with no flavor so I came back around to get a remake. they grabbed my drink with unwashed, no gloves on hands and proceeded to add the flavors and swirl it around with my straw which they were touching with their unwashed bare hands. when I told them that is not something you should do, the worker told me that he did not care and they do this all the time. I'm glad to know that this store does not care about the customers health. read more

I went a little bit later in the morning but the staff was very welcoming and the donuts and coffee were delicious.

They are rude and have terrible customer service at the drive through and pretty sure it's the same girl who's always there in the mornings. She definitely shouldn't be working with people. I think a family member became a manager and hired all her rude relatives. read more

I wouldn't even spend a penny to buy anything again from this place !! They are rude and rush you to order!

Tried this location because it is close to work... Wow, what a difference a location makes....unlike the location close to my home, the employees at this location were very unfriendly. They charged me an extra dollar for oatmilk that is advertised in the drink....it didnt show up on the screen, so when I got to the window my total was a buck plus tax more....when I inquired as to why my total was different the lady just asked me if I wanted the drink or not....she couldnt take the time to find out why thete was a difference. It made me sad and sorry that I stopped at this location. read more

I would honestly give this about 3.5 overall. The drink I wanted was out of stock so I got a hot Carmel latte. The drink was good. I also wanted to try the Stroppewaffel donut. The donut was very dry so it wasn't great. The drive thru is easy to get in and out of. I haven't been inside before. read more

Dunkin' - Coffee & Tea Near Me - Avon, Indiana

Customer service is at an all time low. This is the closet Dunkin in Avon. If they arent being completely rude then they are rushing your order completely. From the "is that all" from start to end of your order but then the food comes out not complete as well. My family decided this was our last visit! Pathetic and rude! read more

Dunkin' - Thanks for the cream cheese! - Coffee & Tea Near Me - Avon, Indiana

Wow! I can't even comprehend how this manager is still in charge of this location. We had an AWFUL experience. Manager was screaming,cussing, and using hate speech at us after asking for a refund because they refused to help us. Leaning over the counter screaming at us, saying we are bi***es and "ghetto". She was also screaming at her employees for asking a question. Continued to follow us outside and take photos and videos of minors! When I went back in to put a name to the face of the manager who has been very rude to us every single time we have come in she hid in the back and I had to ask another employee for her name. We tried deescalating the situation numerous times... even tried walking out the door but we were followed. The utter disrespect from this individual on numerous occasions should not be tolerated. I am disgusted by the hate speech to a minority. Ranjeet needs to be fired. There are many reviews on here about just how awful she treats all of her customers and employees. This is ridiculous. Dunkin'.... do better!!! If I could give this negative stars, I would. read more

If you are thinking about working at Dunkin' Donuts in Avon just don't. The manger ranjeet is very rude and is always on your back about every little thing and is very disrespectful to her employees and customers! Ive worked there for a while now and finally walked out today because it just became too much! All the other employees I've worked with there our wonderful but the manger is not! All the food in there has a label for the day it expires and she changes the labels after there expiration date and still sells the expired food to customers to save money which is not right and you guys have a right to know your eating expired food! read more

Went today, haven't been in awhile but was excited about pumpkin cream cold brew. I like oat milk in my coffee. I tried to add oat milk to my drink. The first barista didn't know how to add it, so she got her manager or maybe supervisor. The supervisor said they couldn't add it...why? It's not a pre-made drink... So I get up to the window and I'm told my drink is $4.40 with tax. Well there's a sign that says $3 on the order board for a medium pumpkin cream cold brew. I ask how much the tax was and I'm told $0.37. I ask why it's not $3 if the sign advertises it as such. The gentleman taking my payment, bluntly tells me he doesn't know about the price, and he just got in.... He then tells me maybe if I scan the app, it will come up as $3. At this point I'm kind of over it so I just pay the $4.40 and go, because the barista is obviously not in a helpful mood, but cmon dude get your shit together. I'm sure I'm not the only one that visited today and would have had that question. Just disappointed. read more

Still kind of hard to review a place that's not open except through the drive-through, but today this location was fast and friendly. Just started going to Dunkin because I learned from a frequent flyer friend about their happy hours from 2 to 6 p.m. for their medium sz lattes. Wasn't sure what to get, and the little gal working the drive-through suggested a butter pecan latte for $2 it was really good! Would definitely get it again! read more

Dunkin' - Butter pecan iced latte - Coffee & Tea Near Me - Avon, Indiana

The staff was patient while we made choices , clean store, food was hot, no complaints here!

My bagel originally had little to no cream cheese so after going back to get extra cream cheese, they gave me this. I don't what or if there was an issue but it seems unnecessary. 6/10 I won't have an issue at this location. The Plainfield location is way better. read more

Dunkin' - Bagel With Cream Cheese - Coffee & Tea Near Me - Avon, Indiana

The Sikh teenage boy working the drive through window was rude for absolutely no reason. Starbucks it is next time

everytime i come here, the service is so unfathomably horrible. the workers have the worst attitude right off the bat and the manager, ranjeet, enables that completely. the other day, i came through and corrected a mistake at the window (asked for a sandwich and they didn't include that even though they repeated it back to me at the window) and ranjeet and a few other girls started yelling at me. it's unreal. idk how this place is still open. read more

what a waste of money. I ordered 2 sausage , egg , cheese breakfast sandwiches- plus hash browns. Not very many hashbrowns were in the bag. They were soggy and gross. The bread on the muffin was dry and tasteless. Sausage taste rubbery and tasteless. Both sandwiches were horrible Cost about 13 bucks- I could have went else where and had a nice omelette for that. I gave my whole breakfast to my dog. Even my dog wouldn't touch it. I won't be back. Awful food and slow service. read more

Went in to get a dozen donuts and they told me they were out.... Then was told that they will be making more later.... Unfortunately just not the kind I was wanting.... Uh... thanks?... won't answer the phone so I can check ahead of coming. read more

rude manager, she's horrible i think her name is ranjeet, absolutely the worst to deal with i drove off after ordering just because her attitude is awful every time i go there , she'll shout at you and be hatful for no reason at all read more

Donuts were dry and not soft. Barely any frosting. Went at 10am. Service was slow as well.

I so miss the Westside Dunkin Donuts on West Washington Street of years ago. I've always enjoyed their coffee, sandwiches and donuts. Matter of fact, every year for Christmas my sister-in-law loads up a large basket with Dunkin Donuts coffee & White Castle coffee, homemade cookies and a gift card to both. Yum! Their friendly, fast service, fresh donuts, great prices and love their Coffee. Today I'm having the large Pumpkin Creme Brulee for a total of $2.17! Seriously, you can't beat the prices. Yes, I go to Starbucks way to often but its the Chai tea and Cake balls. Please go ahead an build close to 65 & Lafayette Road, 465 & Crawfordsville Rd. or in Speedway! You will see customers flock to you. read more

Dunkin' - Dunkin Donuts on Rockville Rd. - Coffee & Tea Near Me - Avon, Indiana

Yes -never had a really poor Dunkin experience in all my travels and saw this location was new but had some bad reviews. I thought - I am just getting coffee at 7:30 am on a Sunday how bad could it really be? ...sad to report that the reviews for this location are very true. We ordered 2 hot pumpkin coffees. The drive through server was very confused by this order but after another 5 minutes at the window she served us 2 iced pumpkin drinks instead. She told us to pull up front into the parking lot where we waited another 5-7 minutes for the order to be corrected to hot in front of an overflowing Dunkin trash can. read more

I'm just saying this to maybe .. hopefully .. help. Find passionate people to work for you .. train well and compensate well. You could tell everything was unorganized and people were just there for a paycheck. I get it though when you're not invested read more

This location was awesome when they first opened but since has went completely downhill. No management presence or understanding of customer service. 4 total people working, 3 for the drive thru customers and 1 to do EVERYTHING for inside customers. Shouldn't have to wait 15 minutes in line when only 4 customers are in front of you. I won't be going back. read more

Hello, employee of Dunkin' here and former co worker of Paris. I didn't want to say anything at first, but seeing how things escalated this far, I thought it was time to speak the truth. If you're looking for a quick first job I would half recommend Dunkin.' You see if you're someone who likes taking walks outside the store during your shift, using the bathroom every 4 minutes for about 15 minutes each time, being on your phone for hours while on shift, or even leaving earlier before your shift ended, then yeah. I wouldn't recommend working at Dunkin.' Ranjeet is a firm employer, however she acts like this as she wants the best for her store and her customers. She countlessly asks about our well being and will allow days off (while we were scheduled) if you tell her instead of just not showing up. She always asks us if we're hungry or want food as she's kind of like a little mom of the store. You would understand this if you worked for over 4 months (at most). I don't like being petty, but for someone who decided to just simply stand there while on shift instead of actually doing your job and thus only leaving 2 people to run the store in a middle of a rush, I believe at this time it's perfectly okay. For the thing about the food, I honestly don't know where you go that from. It's probably from the same place as when you told one of our other ex-employees that they were gonna be so called fired even though no one said that. And if it was true that the food was expired, then why would you come in during days you weren't scheduled in order to get food? Things aren't really adding up. And sure, I know someone is gonna believe the person who stole strawberries out of a Walmart over me, but it's bound to set the narrative right before things escalate too far. Before I leave, I just want to say one more thing. It's not your, it's you're. Ive should be I've. After the word "there" it should be "are." Names such as "ranjeet" should be capitalized. Anyways have a nice day! read more

Who puts a vanilla frosted donut with sprinkles upside down in the bag ? The lack of customer service here is disgusting! Only go here if you want your day to be ruined! read more

If I could give 0 stars I would. They are so disrespectful and can't even take an order right. Also should train your staff to not talk back to their costumers when it was obvious they were in the wrong. read more

The woman working the drive thru is inefficient and rude. Perhaps it's the language barrier or she feels like speed is better than quality. She rushes you through your order and then puts orders in wrong. I'm not allowed in the dining area, so I called from outside for the correct food. 10 minutes and another phone call and I finally got the food. I called to speak with a manager and was told they are being timed, and thats why she rushes you through, confirming speed is the priority. read more

All I order was three donuts and a coffee and Theo couldn't even get that right giving me 2 of two kinds that I ordered and forgetting the third entirely read more

I have never had a donut at the Bloomington store that didn't taste like day old donuts ,terrible donuts hight prices

Great selection of gifts available that are perfect to treat a coworker for the holidays.

Apparently lots of people had the same idea I did the Saturday after Valentine's day of getting some of those "heart shaped limited edition flavored donuts that you have to try" before they were gone, because this place was busy! Thankfully, they seemed relatively prepared for this and lined moved fast enough and selection of donuts was being refilled constantly so I got the variety I wanted and bolted home. Highlight of the limited edition flavors we agreed was the brownie batter, the cookie dough was not as delicious as I had imagined. The rest were solid too with the blueberry being one of the best. My waistline doesn't want me to visit often and I prefer supporting non-chains (but hate when their selection is drained!). At least I now know their hours and how well they keep it stocked, I am sure I'll come by again sometime when I need a variety of donuts fast. read more

Dunkin' - I am such a sucker does limited time promo items. This is brownie batter and it was delicious! - Coffee & Tea Near Me - Avon, Indiana

I ordered my coffee and there wasn't any flavour that I asked for in it, but I pulled back around and they completely corrected it and it was the best I've ever had! This is a really great Dunkin!! read more

i went in 2 weeks ago and paid cash for a cup of coffe. girl kept my change. when I asked for my change bag she just said she usually just keeps the change as a tip I told her she could not since she did not ask me she said really? wrote to corporate they said they spoke to the manager I went in today and again she kept my change this is an ongoing thing and think about it if she keeps a change of everybody that pays cash that goes through she's making an extra 400 bucks a week just because we pay cash never going back never read more

Lots of donut varieties of course. I like take the cream filled donuts. They have a Colts creme filled donut with blue and white icing. They have good coffee drinks and the regular coffee is good too. The hot chocolate is good. read more

Dunkin' - Salted Carmel hot chocolate - Coffee & Tea Near Me - Avon, Indiana

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I live around the corner from the Avon Dunkin Donuts. We use to be fans of Starbucks (we moved from Sacramento, CA about 1 1/2 years ago) but when we moved to Avon we discovered Dunkin Donuts. Dunkin Donuts is cheaper and plus it was closer to us than Starbucks is. We started going here every day and getting breakfast and coffee... We "joined" the stamps cards club and within a week we'd get a free coffee because there's 2 of us... We were always allowed to use 2 "free" full stamp cards to claim free coffee... but one day we weren't allowed to any more... We came every day for many months and were able to claim 2 free coffees with 2 full stamp cards, but we weren't allowed that specific time... And now sometimes we're allowed to claim 2 free coffees with 2 full stamp cards and sometimes we're not allowed... I now understand why Starbucks is such a great place; the CSR's/Baristas greet you immediately by name if you've been there more than 3 times, their policy does not change from shift-to-shift or person-to-person, and as a guest you can tell there's more of a positive work culture at Starbucks than at Dunkin Donuts. Sometimes we'll go to Dunkin Donuts out of convenience, but we'd rather pay $10 for two cups of espresso and receive good service instead of $5 for two cups of espresso and receive mediocre service. read more

I was emailed a free drink birthday coupon and their QR scanner wouldn't scan my coupon. I asked if there was a manager that could maybe look at it and type in the code included with the coupon but the ditzy cashier working the drive thru insisted they could only use the scanner. Why would there be a code if you can't use it? Instead of just giving me the $1.70 drink, she said "I don't know what to do here, it's really not scanning." So I had to pay for it which I'm not too mad about because it was less than $2 but I was between this and Starbucks since I had a gift card to Starbucks and clearly I made the wrong decision. I see other people have the same sentiment on here that the workers are unprofessional and lack customer service skills. read more

Got my order wrong twice on a day when I was in somewhat of a rush. But honestly... Am I going to die if I eat a Egg, Cheese and Bacon on a bagel instead of toast? No. It's freaking delicious and will send me on a fast track to diabetes either way. I'll probably stop by less though. After all, what if the next time they mess up I get something healthier instead? Can't take the risk. read more

The other day I stop by this Dunkin' Donuts to get my daughter a donut and some milk. Unfortunately they did not have either. Their shelves were empty, the donut racks were bare, I asked them why they were even open. A friend of mine went to this Dunkin' Donuts drink half for coffee and got violently ill. Please stay far away from this restaurant. read more

Well Drove by For National Donut Day and I frequrnt this Dunkin often. I always try to support the local businesses and I work in Danville. But today, National Donut Day, of all Day I stopped in to grab a Dozen for my office. I was disappointed becasue the sign advertised a free donut with the pirchase of a drink and I was told some very odd story that I would need to pay for each if my dozen donuts individually. I questioned this and the same answer was repeated. I paid for the dozen, so I should have just been given an extra 1 donut with the purchase of my hot tea. Did not have time to keep going over this and they seemed overwhrlmed and I was underwhelmed with my service. I had such high hopes. But the donuts made my office happy. In the end, that is all that matters. Perhaps I will make my next year stop at Jack's! I just like the Drive Thru option so will plan better in the future. Enjoy your donuts everyone! read more

Dunkin' - Half of the Dozen, because the others were already picked over! - Coffee & Tea Near Me - Avon, Indiana