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I will try any place that has donuts. Show me you're worthy of my donut business. This Jack's is pretty good but what makes it better is the customer service. The people I've met here are very friendly and maybe it's because it's off the beaten path. The donuts are a 4/5 only because of how they fill the long johns. They only fill them what appears to be through both ends so they never get custard in the center. I'll still order them just wish there was more filling. Yummy donuts though! Paired with a matcha you have the perfect snack!! "Matcha in the picture is not from Jack's"
ETA: During the next trip, we were being helped by a nice young woman. The angry lady came over to the drive thru window specifically to scold us! She said, "You have to come inside for two dozen." She said this was because they were to busy. There was LITERALLY no other customer on premise. Then she said that, for two dozen assorted, they have to walk around too much and that's why we need to go in. The donuts don't move if I walk in the door or pull up in a drive thru. I cannot wrap my head around this. What about people with mobility issues? What about moms with young kids in the car? I don't understand the point of having a drive thru, but with rules about using it. ** They do ask you to come in for hand selected donuts, which is understandable. ** Previous Review: There is an angry lady at this location and she's ALWAYS angry. This is no "caught her on a bad day" situation. This is someone who shouldn't be working in public. My husband and I stop here regularly to buy donuts for our respective offices. For over a year now, we've joked about the mean lady and shared stories, regaling in the ridiculousness of her behavior. Today, I'm heading off to work and get a text from the hubs that the mean lady wouldn't give him the donuts he wanted. She would not give him two dozen assorted, but made him take a full dozen of glazed yeast. A new policy, she said. There were no other customers around. I decided to stop and test this new policy and my co-workers reaped the benefits. It was busy when i arrived, buI received my two dozen assorted donuts without them blinking an eye. They have great donuts, terrible coffee, and a mean lady that earns them a reduction to one star.
I found this donut shop one night after shopping and dinner out. I risked buying donuts for the next day at 8 pm. I figured the donuts would be old and starting to taste stale. I'm not used to finding a donut shop open late at night. As I walked in I noticed all the empty "jewelry" cases and was greeted by the employee and learned that the one remaining case was all they had left. I joked that it was unacceptable but she still had an assortment of a wide variety of donuts. There weren't any of my favorites missing so I was able to fill a box of a dozen and get a bag of holes as well. Ok those of you who can leave a donut store and make it back to work or home without eating one, raise your hand. Yeah I thought so. So my granddaughter and I each tried one on the way home and we were very surprised of the freshness of the donut. They tasted so good I had to "sample" a second one when I got home. You know, just to make sure they were still 'fresh' enough for the kids to eat ;-) If you heat them up for 10-12 seconds in the microwave oven they can taste like they were just made as when they were cooked and these passed that test. Bottom line is I like Jack's for donuts and I will be coming back. Plus I have added them to "My Favorite Plainfield Locations" collection because they are worthy of my repeat business.
What an awesome place! Never knew they were there and had such delicious drinks!!! Huge portions and the PB donut was superb. The staff was super friendly and attentive
I stopped in Jack's for donuts after discovering them tucked away in a shopping center on Stafford Road (east of SR 267) the night before. The shop is located on the east end of the shopping center and so it has a drive-thru available, but I decided to simply park in the abundant lot and walk in passed the outdoor patio. The interior had lots of room for customers to wait in line or grab a small table. The majority of the donuts were in glass cases between the customers and employees so that customers can get a good look at the donuts. They had a decent selection with many having a flavored glaze/icing (chocolate, caramel, or sugar glaze) within the donut category. The donuts, especially the twists and long johns, were large enough they could be shared (but does anyone ever share a donut?) I ended up purchasing a Tiger Tail (glazed two toned twist), a Carmel Apple (filled bismark with icing), and a Chocolate Nut Stick (unfilled, but with chocolate icing and chopped peanuts.) The Tiger Tail was light and very sweet. I couldn't tell any difference in the flavor of the two shades of the twist. The Carmel Apple had filling in each bite, though not a enough to drip out. The Chocolate Nut Stick had good flavor, but the longer the nuts sit on the chocolate, the more moisture they absorb. I didn't eat this one until the following morning and the nuts became chewy. So, for maximum enjoyment, eat it right away. It's good to see a local business (New Castle, IN) be so successful and to continue bringing good quality as it expands. Review #3480
In the last few months we have visited the Avon location any times. Went by this morning and closed. Nothing on the door explaining why. Called Plainfield location and they still open so drove over there. Could have easier gone to multiple Duncan Donuts or a big box grocery. Drove here for excellent large donuts. I don't know when or why Avon closed. Plainfield location had two nice friendly employees who I bet were tired of being asked why Avon closed. Donuts of course very good. This location sure seems smaller than Avon which knocks it down a star. Did have a drive through l Don't let the situation get you down. Have a donut. Taste great. Filling. Friendly employees who all looked about 17. So looking for a mental and physical pick me up this a nice place to hit.
Jack's is a donut staple of the Indianapolis area. No matter what time of day it is, they always have a sweet temptation to satisfy your sweet tooth. I recently discovered their coffee menu... OMG. Jelly donut coffee? Really? Soooo delicious! And a drive thru option in addition to dining in? How much more convenient can donuts and coffee get? They also offer a selection of Jack's Donuts flare so you can represent your commitment to donut fandom. Conveniently located at several places throughout the Indianapolis and surrounding area, you can take a sweet treat break in a judgement-free carb loving zone. Indulge in a variety of bite size donut holes or try a treat as big as your head. They have all the classic flavors and a few fun concoctions of their own like oreo crumbles or peanut butter. YUM!
An update of a wonderful donut shop. So much variety. Friendly employees. Super clean well layer out store. A good parking lot. The quality, variety and value of this business's products is excellent. Still a super place to buy donuts. These are some of the best donuts I have had. Will keep coming back.
The name has "donuts" in it. Need I say more? This new location has an array of donuts to choose from. They also have a drive-thru in case you're not feeling like going in. It was pretty busy when I went in on a Sunday afternoon, but the line moved very quickly, and they handled my order well :) They have some interesting donuts like the cereal roll which is coated in fruity pebbles cereal! Yum! I liked how they had a kids area with a mini table and four chairs and some activities like coloring for the little ones.
Stopped in about 10:30am for a quick treat w the kids and a coffee. Great service and clean store. Plenty of donuts to choose from even after the morning rush! Fresh and delicious. Sue made me a great white mocha latte and was very sweet to my kids! We will return! We love Jacks!
This was my second time having Jack's donuts. The flavor is always really good in their donuts. My favorite are their cream filled and the cinnamon twist. My least favorite are the jam filled donuts. The jam taste very processed. They also have tables with umbrellas outside at this location. I thought that was a nice plus. read more
1 month ago
1 year ago
1 year ago
I will try any place that has donuts. Show me you're worthy of my donut business. This Jack's is pretty good but what makes it better is the customer service. The people I've met here are very friendly and maybe it's because it's off the beaten path. The donuts are a 4/5 only because of how they fill the long johns. They only fill them what appears to be through both ends so they never get custard in the center. I'll still order them just wish there was more filling. Yummy donuts though! Paired with a matcha you have the perfect snack!! "Matcha in the picture is not from Jack's" read more
1 year ago
Me and my boyfriend just moved here and we have found the best local donut spot. We will continue coming here. Not pictured was the chocolate frosted with marshmallow filling and it was so good. The service was also fantastic. 15/10 donuts. read more
ETA: During the next trip, we were being helped by a nice young woman. The angry lady came over to the drive thru window specifically to scold us! She said, "You have to come inside for two dozen." She said this was because they were to busy. There was LITERALLY no other customer on premise. Then she said that, for two dozen assorted, they have to walk around too much and that's why we need to go in. The donuts don't move if I walk in the door or pull up in a drive thru. I cannot wrap my head around this. What about people with mobility issues? What about moms with young kids in the car? I don't understand the point of having a drive thru, but with rules about using it. ** They do ask you to come in for hand selected donuts, which is understandable. ** Previous Review: There is an angry lady at this location and she's ALWAYS angry. This is no "caught her on a bad day" situation. This is someone who shouldn't be working in public. My husband and I stop here regularly to buy donuts for our respective offices. For over a year now, we've joked about the mean lady and shared stories, regaling in the ridiculousness of her behavior. Today, I'm heading off to work and get a text from the hubs that the mean lady wouldn't give him the donuts he wanted. She would not give him two dozen assorted, but made him take a full dozen of glazed yeast. A new policy, she said. There were no other customers around. I decided to stop and test this new policy and my co-workers reaped the benefits. It was busy when i arrived, buI received my two dozen assorted donuts without them blinking an eye. They have great donuts, terrible coffee, and a mean lady that earns them a reduction to one star. read more
2 years ago
8 years ago
I found this donut shop one night after shopping and dinner out. I risked buying donuts for the next day at 8 pm. I figured the donuts would be old and starting to taste stale. I'm not used to finding a donut shop open late at night. As I walked in I noticed all the empty "jewelry" cases and was greeted by the employee and learned that the one remaining case was all they had left. I joked that it was unacceptable but she still had an assortment of a wide variety of donuts. There weren't any of my favorites missing so I was able to fill a box of a dozen and get a bag of holes as well. Ok those of you who can leave a donut store and make it back to work or home without eating one, raise your hand. Yeah I thought so. So my granddaughter and I each tried one on the way home and we were very surprised of the freshness of the donut. They tasted so good I had to "sample" a second one when I got home. You know, just to make sure they were still 'fresh' enough for the kids to eat ;-) If you heat them up for 10-12 seconds in the microwave oven they can taste like they were just made as when they were cooked and these passed that test. Bottom line is I like Jack's for donuts and I will be coming back. Plus I have added them to "My Favorite Plainfield Locations" collection because they are worthy of my repeat business. read more
5 years ago
What an awesome place! Never knew they were there and had such delicious drinks!!! Huge portions and the PB donut was superb. The staff was super friendly and attentive read more
I stopped in Jack's for donuts after discovering them tucked away in a shopping center on Stafford Road (east of SR 267) the night before. The shop is located on the east end of the shopping center and so it has a drive-thru available, but I decided to simply park in the abundant lot and walk in passed the outdoor patio. The interior had lots of room for customers to wait in line or grab a small table. The majority of the donuts were in glass cases between the customers and employees so that customers can get a good look at the donuts. They had a decent selection with many having a flavored glaze/icing (chocolate, caramel, or sugar glaze) within the donut category. The donuts, especially the twists and long johns, were large enough they could be shared (but does anyone ever share a donut?) I ended up purchasing a Tiger Tail (glazed two toned twist), a Carmel Apple (filled bismark with icing), and a Chocolate Nut Stick (unfilled, but with chocolate icing and chopped peanuts.) The Tiger Tail was light and very sweet. I couldn't tell any difference in the flavor of the two shades of the twist. The Carmel Apple had filling in each bite, though not a enough to drip out. The Chocolate Nut Stick had good flavor, but the longer the nuts sit on the chocolate, the more moisture they absorb. I didn't eat this one until the following morning and the nuts became chewy. So, for maximum enjoyment, eat it right away. It's good to see a local business (New Castle, IN) be so successful and to continue bringing good quality as it expands. Review #3480 read more
In the last few months we have visited the Avon location any times. Went by this morning and closed. Nothing on the door explaining why. Called Plainfield location and they still open so drove over there. Could have easier gone to multiple Duncan Donuts or a big box grocery. Drove here for excellent large donuts. I don't know when or why Avon closed. Plainfield location had two nice friendly employees who I bet were tired of being asked why Avon closed. Donuts of course very good. This location sure seems smaller than Avon which knocks it down a star. Did have a drive through l Don't let the situation get you down. Have a donut. Taste great. Filling. Friendly employees who all looked about 17. So looking for a mental and physical pick me up this a nice place to hit. read more
Jack's is a donut staple of the Indianapolis area. No matter what time of day it is, they always have a sweet temptation to satisfy your sweet tooth. I recently discovered their coffee menu... OMG. Jelly donut coffee? Really? Soooo delicious! And a drive thru option in addition to dining in? How much more convenient can donuts and coffee get? They also offer a selection of Jack's Donuts flare so you can represent your commitment to donut fandom. Conveniently located at several places throughout the Indianapolis and surrounding area, you can take a sweet treat break in a judgement-free carb loving zone. Indulge in a variety of bite size donut holes or try a treat as big as your head. They have all the classic flavors and a few fun concoctions of their own like oreo crumbles or peanut butter. YUM! read more
4 years ago
An update of a wonderful donut shop. So much variety. Friendly employees. Super clean well layer out store. A good parking lot. The quality, variety and value of this business's products is excellent. Still a super place to buy donuts. These are some of the best donuts I have had. Will keep coming back. read more
2 years ago
3 years ago
The name has "donuts" in it. Need I say more? This new location has an array of donuts to choose from. They also have a drive-thru in case you're not feeling like going in. It was pretty busy when I went in on a Sunday afternoon, but the line moved very quickly, and they handled my order well :) They have some interesting donuts like the cereal roll which is coated in fruity pebbles cereal! Yum! I liked how they had a kids area with a mini table and four chairs and some activities like coloring for the little ones. read more
Stopped in about 10:30am for a quick treat w the kids and a coffee. Great service and clean store. Plenty of donuts to choose from even after the morning rush! Fresh and delicious. Sue made me a great white mocha latte and was very sweet to my kids! We will return! We love Jacks! read more
4 years ago
6 years ago
Wow! JACKS = the BEST donuts in Indy .. ! ok technically they are in plainfield .. I havent tried the avon location yet, but if the donuts at the plainfield location are any indication, they are truly Delicious ! the yeast/glazed is awesome, (home made .. !) the cherry fritters (they were out of the apple) were sooo yummy ! I hav been looking for a place to buy apple fritters (the ones at Meijers and Kroger are awful ..) so finally found JACKS and (theres no "mean lady" like another reviewer stated .. whats that all about ..??) the staff was wonderful with me and I was all over the place (didnt know what I wanted .. first timer !) I will say the cake donuts are not quite as good as Im used to, but Im really splitting hairs with that .. the glazed, fritters and frosted are all terrific .. Finally found a place ! JACKS is 5 Stars easy .. ! . Note: before finding Jacks, I did a search and "Longs" came up .. (wtheck ..??) I drove alllll the way to their Tremont street location and it was the worst ! however I kept looking for another place, and JACKS is even closer to me, I wish it had come up on the google so please, Jacks, work on your SEO results ... your product is far superior .. ! (sheesh I sound like a commercial but its true lol) for the BEST donuts, hands down, its JACKS .. ! read more
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