Bought a Hearthstone brand Lincoln soapstone woodstove from everwarm. Ordered end of November…read more2023. Didn't arrive until February 2024. Problems with fire burning after closing stove door and almost goes completely out when closing the "bypass handle" after reaching temperature indicated on the catalyst thermometer as instructed. Called to complain. Said they'd send installers out to take a look. Since the woodstove is the only source of heat in our home, we had to keep using it but it acted more like a pellet stove than a woodstove. 2 weeks later, installers come out and add a 10" extension chimney. They attempted to start the fire and it did the same thing for them. Installers said they had a 4 inch air intake that might help but they wouldn't advise it as it may make the house too hot. Ours has a 3 inch. They left saying they were going to contact the manufacturer and get back to us. Didn't happen. Baffle board broke and couldn't use stove at all. They said the manufacture was notoriously slow in responding to orders and we didn't get the baffle board until summer. Still complained about the stove not burning and they said they would get back to us. Started using the stove again when the weather started to turn cold and complained again and was told they've been having issues with that particular model and went on to say why. I also told them what the installers said about a 4 inch intake and the person said they disagreed with that assessment. Was told that she would talk with their installers and get back to us. Didn't happen. I called back a week and a half later and spoke to a different person and again gave the same complaint. She also said they were having issues with that particular model. She also said she didn't agree with the installers assessment regarding the size of the air intake. She said she would email the area rep, out of Utah and that he may come and take a look at it. She also advised they may have to replace it with a different stove. She then said she'd get back to me. Didn't happen. I called them over a week later and spoke to the same person. She didn't remember our conversation until I reminded them that they were to have sent an email to the area rep. She then said she would talk to one of the installers who was in the store and also call the area rep instead of an email, then get back to me. Didn't happen. Tried calling back but no answer. Recording said to leave a message, press 1. pressed 1 and was told that wasn't one of the options. Tried calling back the next day and recording said they would be out of the office until January. Today is 12/22/24. I know this is a lot but I want/need a warm house!!! Scott P

The technician "Navy" was incredibly courteous and professional the entire visit from start to…read morefinish. He went above and beyond even relocating my wet wood pile to a more dry area of my barn. My Lopi works incredible now and I can't be more thankful.

Thank you for our new shower door, great price and service, we love it!…read more Rick & Wendy Timmons, Budget Blinds, Sequim.

The receptionist is killing this company. She was a"Debbie downer", complaining about everything…read more She promised to call me back with a quote, 2 weeks later I called, after 10 min on the phone she finally found my paperwork. then she asked me what color I wanted the awning. I'm not getting an awning over the window. She's lazy LAZY bad for this business, not professional or polite. I don't believe they deserve any star.

Our visit today was for rock chip repair was awesome. Such friendly staff and welcoming…read moreenvironment. Price was incredible and service was fast. The chip repair was very clean and we are very happy with it. Thank you again for the amazing service today

Got a rock chip driving down to Tacoma for an urgent doctor visit in the rain. The next day I…read moredecided to call around to see if I could find someone who could fix it for me. These folks were able to get me in the same day I called, last appointment of the day, right after work. It was very conveniently located and they were expeditious. They repaired the chip in a timely manner and the price was more than fair, since they saved me having to file any kind of insurance claim or waiting until it got worse and then having to replace the windscreen. Thanks so much and I would not hesitant to return, should I require their services again.

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

Great job! Would definitely use them again. Eddie did the measurement and installation and was very…read moreeasy to work with and brought lots of expertise that resulted in some changes to our original plan that we are very happy with.

Great service in a smallish shop. These guys go the extra distance and provide great, fast,…read morefriendly service.

Great customer service. Took care of all my needs efficiently and effectively including the car…read morerental. Highly recommended!!

Peninsula glass installed custom shower doors in 2 bathrooms at my home. The service was…read moreimpeccable. They were very courteous and respectful, did excellent work, were extremely attentive to detail during installation, and I felt that they really really cared about getting every little detail just right. I can't recommend them enough. Excellent service and I highly recommend them!

This company did a fabulous job for us installing at glass shower partition. Just a perfect job,…read moredone on time, to our specs. Highly recommend.

Couldn't be happier with our window replacements! Rob was responsive, professional and friendly,…read moreand he and our Labrador Retriever got along very well. Pricing was great and the end result definitely exceeded our expectations. Highly recommend OHAB Glass.

From the owner: We specialize in a wide range of window and glass services tailored to meet the diverse needs of…read moreour community on the Olympic Peninsula. From expert installation of windows and skylights to patio door solutions, our team ensures every project is completed to the highest standards. We also offer comprehensive repair services, addressing any issues promptly and efficiently. Looking for full vinyl replacements? Look no further – we've got you covered. Whatever your window or glass needs may be, trust us to deliver exceptional results and unparalleled customer satisfaction.

Worst customer service. Website indicated they opened at 8 am. showed up to closed sign, waited…read morethen tried the door and they were open! When I commented the closed sign was showing the employee seemed unconcerned. Brought in my piece of glass I needed replicated and was told I would need to provide dimensions. Apparently they do not own tape measures. There are many good companies like Bud Barton's in Marysville which is where I have shopped before and am going now. Please do not waste your time with this company.

They finally refunded me the seven hundred dollars for the screen door they built and installed…read morethat never would stay on the tracks. It took nine months to get our money back, so we're all good now.

Let me just say that this was the EASIEST part of our entire bathroom remodel. Working with Curtis…read moreand team at Discount Glass and Windows is a complete no brainer....they were the absolute best! Curtis (who is hilarious by the way), came to measure and walk through handles/ style of glass based on pictures of their existing clients, and two weeks later my shower doors were installed. The installers were very nice, and kept the bathroom clean during and after install. If you are looking for easy glass install these are your guys!

I reached out to Discount Glass for an estimate. They responded quickly requesting more…read moreinformation, which I provided the same day. That was nearly two weeks ago. Since then, I haven't been able to get a response either on Yelp or at the provided email. I can't speak to the quality of their work because, despite several attempts, I won't ever see it. What I can say is that communication and responsiveness does not appear to be a priority. Looks like I'll be taking my business elsewhere.

Very satisfied with his service. He came right away after I called Saturday and get the job done…read morefast. I had old glass panel I didn't know I can use. He used old glass panel, and he charged me half the price. He is well experienced expert and get the job done right away. I recommend him if you have any problem with your window glass problem. Thank you for your service.

Great and fast service! I was able to get service very quickly and a very fair price for the…read moreservice he provides. 10/10 I will be coming back for a glass repair.