I wouldn't normally post a review for PO, but it seems this one has unduly poor reviews, so many based on factors likely out of the control of this office. I probably go to this PO 3-4 times a year, and I have never had a bad experience in over 15 years. Service is reasonably quick, competent, and friendly enough. The USPS isn't always a 5-star operation but that isn't the fault of the employees at this specific location. read more

This post office is staffed by the laziest, most ignorant and hostile group of women within 100 miles of Baltimore. All I needed was a change of address for my family. Went there, told the woman at the desk what I needed...immediately she sucked her teeth and gave a "tsk" sound as if I were bothering her otherwise peaceful shift. She looked at me out of the side of her eye and said in a condescending way that I could do it online. Told her I was in the neighborhood and liked to do things in person, which caused her to reward me with the same look I have seen others give an idiot, and with a bit of a sneer she gave me the change of address card and returned her attention to her cell phone. Was already pissed by this point, but I kept my cool and filled out the card right there, then walked back up to the desk to give it to her. She took the card from me and said to expect something through the mail confirming the change of address, then again returned her attention to her cell phone, dismissing me without any courtesy. Not that I actually expected any courtesy...that would require decency and a bit more genuine personality than a blighted turnip. I left there with serious concerns about my change of address, and those fears were realized when 3 weeks later I still had not received a single piece of mail at our new address. I was not confidant that I could keep my cool during a repeat visit to inquire about the COA that I had submitted, but luckily my wife volunteered to go to the post office in my place, and I happily agreed. My wife is a ray of sunshine who is so sweet that I have seen her make the meanest of people smile and be happy. Well, afterwards she was so angry that she had to pray to Jesus Christ for an hour to remove the anger from her heart before she could even talk to me about it. 5 days later and I still don't know what exactly happened, because when she talks and thinks about it she still gets so angry that her words lose all sense and order...a thing completely out of her character. The gist is that she was told that no COA was submitted - which means that they filed it in the garbage can - and that for whatever reason she would have to submit another but not until she came in with ID's for every member of the household and other proofs which is the first in my experience having moved multiple times over the last 40+ years. So no, I would not advise anyone to attempt to use this particular post office for any reason other than you wish to experience first hand the angst and futility of people who have taken it upon themselves to use their position to spread their very own brand of misery to the rest of the world as they emerge from whatever dark hole births them with the falling and rising of the sun. Normally I would say that some new/existing upper management should bring in some fresh blood with fresh attitudes to attempt to turn the place around, discarding the current staff and their misery to seek new careers in any field that does not involve public relations. But having been witness to the levels of scorn these people actually show to the public, I would rather suggest they close this location, demolish the building, bring in a catholic priest to exorcise the land of any surviving evil spirits so that they not continue to plague the surrounding community, and build a garden...but I still don't think anything would grow there. Yeah, don't use this office. You've been warned. read more

This post office has the nastiest people in the world working there. They are rude, disrespectful, condescending, arrogant, belligerent, and they don't even know the rules and laws regarding the post office. If you ask them a question, they get angry, if you ask them more than one question they explode in anger. The equipment at the teller windows never works properly, the line is a mile long and slow, the lobby is dirty and disorganized and messy, and it smells moldy. Out side there are drug addicts begging for money and adding to the trash that's all over the ground. There are on 5 customer parking spaces and the postal trucks often park in them. And the postal trucks speed all around town and run red lights and stop signs. Something is very wrong there. There have been protests by concerned citizens and even elected officials have spoken in public at the protests about the problems there. I started recording everything when I go there and some of the tellers went ballistic when they realized I caught their atrocious behavior on video. I encourage everyone to record their entire visit there. read more

Should be no star they are back to completely messing peoples mail up, please contact your congressman in this area to file a complaint again this post office is not delivering mail again and when I did get mail a month ago it had 3 other addresses mixed in with my mail. My wife's government w2 was mailed out twice and never received them twice, they were in inform mail both times and she never received them twice. This office is so incompetent they cannot run this office at all. I will do what's needed and write whoever I have to so it can be addresses again which I don't know why, it shouldn't be happening. read more

I'm not going to comment about the mail delivery people themselves because we have a different person every single day. My comment is more for the workers in the post office itself. They are by far, the rudest human beings I've ever encountered in my entire life. After five or six bad experiences with their attitudes, I now drive to the post office on Eastern avenue near Dundalk avenue when I have a need. For the kind of money they make, you would think they could be at least slightly pleasant. read more

So typical. If there was a zero that's the rating I would give this post office. Postal employee should be grateful to have such a great job, but they abuse this privilege. They should stop and reflect what their responsibility should be and not sure their responsibility. Very disappointed. read more

I know there are a lot of bad reviews for this post office but I had a great experience here & seemed like a lot of the other technicians were really kind and sweet from what I could see while I was in there. They are turning it around, guys! I just wanna shoutout to Jamie, he was helpful, funny, and helped my mail my package in a quick and efficient manner. read more

They can't even delivering mail to the right people around my house and always fucking up I'm giving everybody else mail read more

Dundalk Post Office - They're always messing up in wasting everybody's mail all the time - Post Offices Near Me - Dundalk, Maryland

So you neglected to come to Longpoint Rd with my mail including my paycheck. Your trucks were next to my street. Do your job and finish it. No excuses. It's not even snowing yet. Totally disgusting read more

Even though Covid is over, I'm back to not receiving my mail & or packages in a timely manner!! I have informed delivery app (mail scanned in daily & shows when packages will arrive). Every day I am missing at least 1 piece of mail & my packages are always late!! I don't understand what the problem is?! It's sad when you can't depend on getting your important mail from the US Postal service! The government needs to take it back & run things the way it used to!! Whomever is running it now, PLEASE GET YOUR SHIT TOGETHER!!! read more

I wish I could have a negative stars option. Our service is out of Dundalk. For several years, dating to WAYYY before covid, we simply do not get mail delivery on weeks our carrier is on vacation. I run a business out of my home and typically get 25-50 pieces of mail daily. When my carrier is on vacation, I get nothing. Not even junk mail. They day her gets back, 200-250 pieces of mail on that day is common. The postmaster, when challenged on this , responds simply "some days mail is higher volumes than others" Yeah, right. Now with COVID, we get mail just a few days per month, maybe 4 or 5 days a month. an absolute train wreck read more

This post office went from getting mail 3 to 4 times a week to not getting any mail in the last 10 days every time you go over there they keep saying mail went out for the day well I wonder where it is cuz it sure isn't at my house read more

Worthless. Two straight days they failed to deliver my package. They marked it as non deliverable because "the business is closed" Well my house is not a business, and all they had to do was walk it up to the door. No special access codes required - normal dwelling. read more

Dundalk Post Office - Post Offices Near Me - Dundalk, Maryland

I love this post office. Every time I've ever been in everyone is friendly and helpful. The lines move fast and when I had an issue with mail not being delivered the APMG jumped into action to help support the staff. I think this is the best post office in the county! read more

Horrid service. Mail delivery used to be good; however, since the last administration the delivery has tanked. More often than not the postal workers do not open up my door to deliver the mail, they just wrap it up in a rubber band and throw it on the porch stoop outside in the weather. I also had a package sent by a friend to me lost in the mail. Postal worker indicated that they lost it and were going to recover it within two days; never heard from them again. read more

I've had issues with this post office in the past. Most of their workers are slow and ignorant. Leaving mail on the side walk. crumpling up mail and shoving it in the mail box. Today I went to get my mail. I didn't realize the women was putting mail into other boxes. And she started yelling at me telling me not to touch anything until she was done. I'm new to this particular area and wasn't aware of the routines. I think it was very un professional. read more

Every time I call they either put you on hold or they go to transfer you then hang up on you. I can never talk to a human being. This very poor customer service. The worst Post Office ever. read more

Kelmore Rd, 21222 has NOT had mail delivery in almost two months. They need to get off their lazy butts and do what they're being overpaid to do. What's worse, they plan on raising the cost of postage again!!! read more

The person at the desk was on their phone and seemed bothered when I came to the desk after standing there for a few minutes without being acknowledged, even though I was the only one there. They were wearing sweatpants with words on them..so unprofessional. Even 7-11 has a dress code. And no one knows where my certified mail went. Guess I'm just out of luck because apparently looking through one small stack of mail is all they can do. So frustrating!!! read more

I'm from Atlanta and received a package from this post office. Would give them zero stars if I could because an employee cut a 1.5 inch slit into the side of the bubble wrap envelope to steal 3 super Mario wonderball coins. I wish I could have seen their face when they saw it was not real money. Those thieves should not have hands on anything! My envelope showed up 1 month after the post Mark stamp and obviously empty with just a nice cut on the side, the tracking kept saying delayed at the facility in dundalk and I'm sure they tried to hide envelope somewhere but still got on the truck. So shameful! read more

I work for a local Dundalk church. The mail service has been less then adequate. We have not seen mail for over 1 week and when you try to contact the Dundalk Post Office the telephone number listed on the web site is not a working number. I personally live in Dundalk and my mail is sparse to say the least. What is going on? read more

I have been in the area for over a month. I have not received mail in almost a week. Like every day of the week- No mail. I have called several times and even spoke to the Manager. I was told my mail gets sent to Virginia? Why? I moved over a month. I have gotten my neighbors mail but not of mine. When I do call, I am just given some excuse. I was recently told it would take 6-8 weeks to get my mail, I find that hard to believe since my mail has been mixed with my neighbors. I had a letter on my doorstep first week of December. Wish they would teach the carriers properly. I wish I could get a manager, but this office, no one seems to care. read more

I wish i could give 0 stars. Even before covid this post office had been terrible. Customer service sucks. All of the workers act like you're getting on their nerves when you come in looking for misplaced packages or mail. I ordered things and still have not received my money back or my package that last states it was received at this post office and out for delivery. But never delivered. Now mail is taking months to receive things. My son had an important drs appointment to go to that we had to miss because we didn't get the paper work in time. It was supposed to be delivered on November 3rd. I'm just receiving it Dec 22. Hire more people if you are so understaffed. You should never have to wait almost two months to get mail. It's like they pick and choose what mail to bring. They need new carriers and new workers for this office. It's the worst one I've experienced yet. Everyone has a oh well it's not my fault and it's nothing that we can do about it kind of attitude. read more

They delivered a stack of mails from Jan, 2021 to me in late October. Among the late late late delivered mails, there is check only valid for 90 days. the check is void long long ago. !!??!! read more

On the past 2 Monday's ( November 26th and December 3rd ) there was no mail delivery on the end of Wise Ave. where I live. I put mail out and put the flag up on my mailbox on Sunday night both weeks. 8 am on Tuesday, both weeks ,the mail was still in the mailbox and the flag was still up. My mailbox sits right on Wise Ave. There's no way the mail carrier would have missed it if they came anywhere near it. It's a mailbox that you drive up to. The mail delivery in Dundalk is a disaster. Absolutely horrible! read more

Had a package that says "missent" and it ended up at this branch location. Where it has sat... for 4 days. Tried calling during business hours to get scoop. No one answers the phone. Is this even a real branch, or is it a front for a dump site where my package ended up in harbor? read more

This is beyond ridiculous the mail never comes when it's supposed to. Who's ever in charge of the Dundalk area needs to be fired this is getting ridiculous it's no reason for the mail to come different times each day I can see being a couple minutes late but to be days late is crazy pathetic. read more

I have not received a single piece of mail this week so far, nor have I seen a mail carrier in the neighborhood. I have asked my neighbors and they say the same thing. I have several expensive packages and several very important letters en-route and all are way overdue at this point. I can't get any information from the post office as no one answers the phone and I am at the point of suffering financially if I don't get my mail soon. Please, if it is not too much to ask, let the neighborhood at large know what is going on and what to expect as far as mail delivery instead of dodging phone calls. read more

Terrible, the staff there is extremely rude. every time I order a package I cringe knowing its going through the Dundalk post office. it takes weeks for a package to arrive, the Dundalk post office will swear they never received it and then it magically shows up the next day after waiting weeks And filing a claim. The woman Pam there is extremely rude, she left me a vm basically saying do not call the Post office, I have only Called their once which was to return her call. she was very rude about me filing a claim for my missing package. the one time I did call a guy told me there's just a bunch of packages laying around that need to be scanned it and then hung up. Pam also told me I need to call ups first before calling them which I do and every time they tell me the post office has my package, even the tracking so tell me the post office has it and the post office will deny it. read more

I do not understand how I'm getting notifications saying important mail is being delivered on a specific day and it's been more then two weeks past and I still haven't received this mail. I've had to cancel multiple cards and contact multiple companies because I'm not receiving what there sending. Can I have my mail sent to a different post office? I've also been in there four times and each time someone else was in there with similar complaints. It's not lack of employees, it's the current employees. read more

DUNDALK post office is the worst, this is the second time, they failed to deliver on next day express. I am never going back.

The old woman that works there is so rude, where do they get these kind of people from? The woman cursed me out because I asked her to look up a registered mail. I have never experience customer service so horrible in my 30 yrs of life. Clean up this dump of a post office already. read more

This post office doesn't have a working phone number listed " cant complete number as dialed". The working number is 410-284-2016 but they don't bother to answer it so what good is that. They have a package i shipped to a customer with a valid postal address and they didnt deliver yesterday, shows not delivered insufficient address !! WOW THIS POST OFFICE SUCKS. read more

If I could give a negative score, I would. They are extremely unprofessional and act like they're doing you a favor to give you the services we taxpayers pay for. Multiple times my mail has been lost or delivered elsewhere. I can't say anything good about the way this particular post office is run. read more

Sooo, tired of the service and it's not just me. Father has no idea where his retirement checks are, sister and neighbors are always swapping mail, we are constantly getting someone else's mail and when the mail actually gets to our house it's half hanging out of the box or laying on the ground below it. The mail gets to the house around 6pm when it use to be 1:00pm or 2:00pm in the afternoon. The USPS can get rid of half it's managers and put more, long term, carriers on the routes. The USPS can raise the cost of stamps all they want because my first choice will always be someone other than the USPS because I have absolutely have no confidence in them. read more

Worst non-professional post office I've ever dealt with. I am a Dundalk resident and my packages are never on time, clerks are rude, once had to stand in a 15 minute line while single clerk took care of customers and other was sitting on countertop reading newspaper. read more

First of all the place is slow in general but God forbid if you are white because you will get extra slow treatment with a nice touch of racist tone. I thought it was just me at first until I watched the way both people treated the 3 white customers and how they treated the two black customers. Maybe they figure white people have it coming to them, I really wish this was a joke post but I'm dead serious. read more

Terrible customer service. Only 1 window open. I had a 915 appointment for a passport. Waited in line like I was here to mail something. smh. There should me no question about why the U.S. post office is going out of business. They have 4 computers and 1 in use. I guess the people behind me are going to be mad when I get to the counter. This is not a 30 second transaction. read more

A den of Morons ! Phone number is changed again and only states "number is out of service" Number was changed in Feb. 2018 too. Guess too many complaints. These folks are about as nice as a toothache! Go to UPS instead. read more

dundalk post office should be closed down they sitting on my packages since may4th so I had it investigate and three day I got one of them the other one was to someone on my street i ask our price if shut mail person and he said that only one was on his truck come to find out it was delivered to someone else I told the price of shit that and he told one package was on his truck so take it up with the post office cuz there is no clerks bullshit close it down read more