Good: They do empty the drive-through mailbox every day at closing time + 5-10 minutes. Staff will…read moreusually take all the time you need to get your mailing done. The community is slowly beautifying the PO with flowering plants out front & regular replacement of the street signs out front that regularly get run over by careless (impaired?) drivers.‼ Bad: rarely have 2 staffers at the desk (Thanks for nothing, Louis DeJoy!); and like I said, they do take time with each customer - which is frustrating ehen people come in with their packages in a jumble! They rarely have postage stamps - actually pretty unbelievable! (attn, manager - this is your USPS revenue stream!!) PO will only hold mail with properly filled out form for 30 days tops... why?!? Ridiculous, frankly - set up a long-term hold system, friends!!!!!‼ IN A HURRY, I go to the Wockenfuss mini-PO on Harford Road / open longer hours and you can buy chocolate while there!!!!!!!!!!!!!

Mail hold requests. I have made two requests to have my mail held while on vacation. Both times I…read morereturned with my mailbox overloaded with mail. I placed the request online and received a confirmation from the post office and still received Mail. I spoke with the manager and did not get the issue resolved. I would not recommend this post office.

I recently had a number of oversized envelopes and a couple of packages that needed to be shipped…read more The postal worker assisting me was very helpful. I wasn't sure how many stamps I'd need for the oversized envelopes but she helped me figure it out, purchase stamps, and also got my packages shipped out. I was given a week timeline for standard shipping but much to my surprise, the packages were all delivered within 1-2 days. I got an email receipt each time one was delivered which gave me peace of mind, too. Each package only cost about $8 to ship which I thought was excellent. I recently shipped another, similarly sized package via UPS and it cost $20! I would definitely recommend this location if you want efficient shipping at a good price. I was very pleased with the customer service and patience the staff provided to me.

This is the worst location by far. Imagine relying on a location to help you get your passport and…read morefor some odd reason the person who is over this can't show up to their shift. You guys are ruining travel plans for my family and it's ridiculous. So now we have to drive all the way to Washington, D.C. to complete this task. If the person doing the job can't show up HIRE SOMEONE ELSE? Don't let it fall on the customer to figure out a solution.

My experience at this Post Office today was good…read more I came from the gym to send back some C02 tanks. I had them in the car and didn't feel like passing my house to go to my local post office. Google, directions to a Post Office near me. This one is in the cut, like in its own little cul-de-sac. If I was driving and looking, I never would have found it. Plenty of parking spaces and looked well maintained from the outside. Even when going inside, it was orderly. There was a gentleman at the window and about four people in front of me. The postal employee was explaining to the gentleman that she needed to know the country where the package was going. He didn't seem to understand, and they were both getting frustrated. The gentleman finally asked for the supervisor. The supervisor came out and handled the situation with professionalism. She explained to the gentleman that he had to complete another slip for his package; it required more detailed information. After that was settled, the line moved fairly quickly. I like that these employees actually had on Post Office attire/uniforms and they were speaking to me (not at me). I actually prefer this one to my local PO. I'll most likely try to come here instead to mail my packages.

Terrible Post Office. In the 13 years we've lived here, they have never once processed a "Hold…read moreMail" order-- you know, the ones you fill out online?! We go on vacation about once/year-- it's not rocket science. I've complained to a supervisor each time, and they just shrug, like it's of no concern.

I requested to have my mail held for 8 days by completing the proper request. When I handed in the…read moreform the employee asked "what are you going on vacation?" That question was not on the form therefore it was not her business to ask. Nonetheless my mail was not held. Incompetent.

I've visited this Branch several times and the staff are always polite and very professional. It's…read morean older post office but it serves it's purpose stamps, sending mail, and receiving large packages they always in sure that your mail is safe and secure. I recommend this location however always check with the hours they're open Monday through Friday 10 to 1 and then re-open 2pm to 4 pm even though it says on the website that they're open till five they close at 4 PM.

Great when postal workers are helpful and pleasant at the end of a long day. Could sense the smile…read morethrough her mask and it made all the difference!

This location is the absolute worst. They are never open during the correct hours or they close…read moreseveral hours early. Today, I go to drop a package at 1 PM, the sign says "sorry we don't have anyone to work today, we're looking to hire". WTF!

Great customer service. Staff are very friendly and helpful. My experience at this location was…read moreAMAZING!!

Tried to mail a package to my parents at the address they have had for thirty years. I have sent…read moremany packages there before. The clerk insisted the address did not exist in their system and that there was no way to mail it. I explained that I was certain the address was correct and suggested trying to put it in again, but the clerk was not interested in helping. I went to another post office and they had no issues with the address and were able to easily mail it. Avoid this post office if you don't want to waste time going to multiple post offices to complete a simple task.

I got here at 8:55am and they were supposed to open at 9am. Someone didn't come until 9:40 and…read moredidn't open until 10am.

Went to the post office here on Calvert Street on 1/9/23 at 12:30pm. Got inside and the sheriff…read moredeputies say "oh they are closed today because nobody showed up". Wow. Just wow. Should've listened to a few of the reviews and not wasted my time walking here thinking I'd get some business taken care of!

I had a simple but good experience here. I'm closer to the USPS in Federal Hill on Hanover, but I…read moreneeded a receipt for the box I was dropping off, and apparently the Fed location does not do that. I was pleased this particular USPS location has parking. I pulled into a spot in the lot and hurried inside. It was huge in there, I had no idea! I had to ask a security guard where I could drop the package off and get a receipt. When I arrived at that area, there were no others in line. I went to the first open register area, handed the USPS worker my box and asked for a receipt. She quickly provided me one and we wished each other a good day. I was in and out in less than 3 minutes. No complaints.

Employees are great, but staffing around lunch time can cause a headache. Had to wait 45 minutes…read morepast my scheduled passport appointment time because there was only a one employee to handle both the mail desk and passport services. I would recommend scheduling your appointment before 11:30am or after 1:30pm to avoid a similar situation.

On 4/3/26 I was scheduled for a passport renewal for a lost passport and was not greeted or even…read morespoken to. Nobody checked me in or assisted me. The woman behind the counter are unprofessional and rude. Comments being made about "Why is she even here, did she even book an appointment. we are closed?" completely unbelievably unnecessary. When I've waited in line for 15 mins over the actual appointment time. When asked to speak to a manager she mentioned that I was mad about the Incorrect Photo that she told me to get from CVS. Not knowingly being aware of the fact that I've been unsatisfied from the level of introduction from the very start. Nobody greeted me said Hi or even asked what bought me in. But when other customers came in to get their passport serviced. The employees seemly shown favoritism and or excitement to service. Sad to see how poor we treat each other. These young ladies should understand professionalism, etiquette, and integrity to all customers who come to this post office. I will intentionally revist this location for the exact same service and expect better service. Update: Please go to Towson Public Library, for your passport needs. Thanks to Mellisa they will take care of you. Very professional and friendly, speak to you the moment you arrive. They even take passport photos. Ask for Melissa. They are very competent respectable and professional and will educate you on the prices.

Ugh. My wife set up…read morean appointment for passports on a Saturday. Showed up at our scheduled time and we were informed no one was available to do passports on Saturdays at this location. Why allow us to schedule an appointment if no one is available? The employees were helpful, suggesting two other post offices that could help us on a Saturday and calling one of them to ensure someone was available.