Great customer service. Staff are very friendly and helpful. My experience at this location was…read moreAMAZING!!

Tried to mail a package to my parents at the address they have had for thirty years. I have sent…read moremany packages there before. The clerk insisted the address did not exist in their system and that there was no way to mail it. I explained that I was certain the address was correct and suggested trying to put it in again, but the clerk was not interested in helping. I went to another post office and they had no issues with the address and were able to easily mail it. Avoid this post office if you don't want to waste time going to multiple post offices to complete a simple task.

I recently had a number of oversized envelopes and a couple of packages that needed to be shipped…read more The postal worker assisting me was very helpful. I wasn't sure how many stamps I'd need for the oversized envelopes but she helped me figure it out, purchase stamps, and also got my packages shipped out. I was given a week timeline for standard shipping but much to my surprise, the packages were all delivered within 1-2 days. I got an email receipt each time one was delivered which gave me peace of mind, too. Each package only cost about $8 to ship which I thought was excellent. I recently shipped another, similarly sized package via UPS and it cost $20! I would definitely recommend this location if you want efficient shipping at a good price. I was very pleased with the customer service and patience the staff provided to me.

This is the worst location by far. Imagine relying on a location to help you get your passport and…read morefor some odd reason the person who is over this can't show up to their shift. You guys are ruining travel plans for my family and it's ridiculous. So now we have to drive all the way to Washington, D.C. to complete this task. If the person doing the job can't show up HIRE SOMEONE ELSE? Don't let it fall on the customer to figure out a solution.

Still my favorite post office. Easy to find on Bellona Avenue, plenty of parking, and professional…read moreemployees. Fast and efficient service, fully stocked shipping products and stamps, and never a long line to reach the counter.

I posted an update here earlier this morning that accused this post office of creating a label that…read morecaused my package to be sent to South Carolina when it was the vendor who created the label for it as well as a defective label from a late-December purchase and delivery-that-could-have-gone-wrong that sparked my first yelp on this post office. So there's that which I'm happy to retract, now that the truth has been revealed (by the vendor and in writing, albeit six months after they could've volunteered their part in this to avoid looking as [fill-in-the-blank] as USPS), in order to redirect accountability where it belongs. However, I will use this space to criticize this post office for allowing my late-December purchase to move forward in their delivery pipeline even though they couldn't scan it in their system to be tracked. I'm not sure who gave the green light to throw caution to the wind - and during one of the busiest times of the year - but it wasn't in anyone's best interest. Additionally, I have a problem with any USPS location not scanning mail they've picked up from a business into their USPS system asap for safety's sake. I don't know how much other customers buy with each purchase from this one vendor I've been talking about, but with free shipping for orders that are at least $50, you know how much me and some customers of this vendor are spending per order. Would you want your $50-plus dollars just lying around in a USPS bucket for at least 24 hours (what I've been told is the norm by this one vendor) without being able to track/trace it? Thank you. Finally, the following gripe of mine, saved from the updated yelp that I posted here earlier, still stands based on this and other questionable-to-negative experiences I've had these past six years with USPS: "USPS' Human Resources department is in dire need of overhauling how they select employees. While very few people grow up wanting to work for a government (or a private) courier service, there are plenty among them who will do the work with integrity regardless of whatever personal life choices they did or didn't make for themselves. Those are the people who need to be given the opportunity to represent the USPS (and private courier services), and I don't think a USPS human resources professional needs the intuition of a criminal-turned-do-gooder to identify these people in their pile of applicants." The end.

Do not, I repeat do not, go to the Timonium post office near Magooby's. Unless you're a masochist…read more I broke up with Timonium and started bringing my box (es) to the post office at Green Spring Station at Falls and Joppa. It is tiny, but gives mighty good service. If there is ever a line, it's moving quickly and the workers are patient and always professional. Last Christmas I witnessed a woman treat the clerk very disrespectfully, yet he remained friendly and calm. Today I saw the same clerk helping an elderly woman label and tape her packages. So kind and patient. Maybe I should tell readers to not go here! It's been my little secret for awhile. In and out has never been so satisfying!

Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this…read morelocation on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that. Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.

Good Monday Morning Everyone ! I'm giving this Branch 5…read moreStarts, because for some reason the Postal Employees get a bad rap, and I personally do not think it is fair. These Men & Women work hard, but are very unappreciated. This is my home post office, and no I do not frequent this location, because I normally use the post office close to my place of employment, which is Elkridge. While there is no way I would want to trade places with these Employees, because I'm much too old, they do not get any respect. As I mentioned before, on a previous review, they are "Civil Service Employees", Not "Customer Service Employees". They get no bonuses, no praise or recognition from their Superiors or other similar types of incentives. Yes they do make a decent salary, & have excellent benefits, but that's about it. So let's all take a deep breath, and extend a little more consideration. Personally I think they're easy targets. We need to send some of these same complaints to those overpaid Politicians ! Stop loving the Athletes & Entertainers as much as we do, because they could care less about us, and we're making them millionaires! I'm Team Postal Employees !

I arrived at the Pikesville post office at 1:35, finding a note on the door…read more "out to lunch 'til 2:45". I returned at 2:40 to wait in line. I left at 3:10 and there was still no one there. At that point, at least 30+ people had come and gone. On speaking with other people waiting, this is a frequent occurrence here.

Good: They do empty the drive-through mailbox every day at closing time + 5-10 minutes. Staff will…read moreusually take all the time you need to get your mailing done. The community is slowly beautifying the PO with flowering plants out front & regular replacement of the street signs out front that regularly get run over by careless (impaired?) drivers.‼ Bad: rarely have 2 staffers at the desk (Thanks for nothing, Louis DeJoy!); and like I said, they do take time with each customer - which is frustrating ehen people come in with their packages in a jumble! They rarely have postage stamps - actually pretty unbelievable! (attn, manager - this is your USPS revenue stream!!) PO will only hold mail with properly filled out form for 30 days tops... why?!? Ridiculous, frankly - set up a long-term hold system, friends!!!!!‼ IN A HURRY, I go to the Wockenfuss mini-PO on Harford Road / open longer hours and you can buy chocolate while there!!!!!!!!!!!!!

Mail hold requests. I have made two requests to have my mail held while on vacation. Both times I…read morereturned with my mailbox overloaded with mail. I placed the request online and received a confirmation from the post office and still received Mail. I spoke with the manager and did not get the issue resolved. I would not recommend this post office.

I wouldn't have known this place existed if I didn't google it. This place is in the cut near a…read morestorage facility. I just dropped off a package but this location is fine. There is parking and they have a box where you can drop off packages if your package is prepaid. There's a lot of space here and it's clean.

Here's another package this afternoon I found on my curb so OBVIOUSLY my last complaint just went…read morein one ear and out the other but they can't use covid or the economy as an excuse because it's outright disrespectful to sit packages on the side of the road so that EXCUSE IS COMPLETELY OUT THE DOOR !