Came here to verify a order that I purchased via online @USPS. I ordered stamps for my cards and…read moreinvitations. But after nearly a week and a half my stamps never were delivered nor could I verify when they will be delivered. I called the number online, and was disconnected 2x, after the 3rd try I was on hold for nearly 1 hr and 10 min (exactly) to only speak to a representative who could not assist me and transferred to another line, and was disconnected within seconds of the transfer. Which brings me to this past visit. I waited in line to ask how can I check on the status of my order, to only be told to wait for my delivery longer. I asked was there another # I could call to make an complaint, and was told by the male postal attendent to wait and he would get an manager. Not once did he in between customers get a manager to assist me. I waited in the chairs for over 15 min for assistance, only to leave with no answers.

i faced some issues locating a package that said it was delivered so i called this post office a…read moretotal of seven times with absolutely no answer. i then went to the post office in person and the staff was extremely unhelpful and dismissive. they also refused to give me the contact information of any higher ups like the manager of this establishment or any other post office i could talk to. i had a very frustrating experience here.

This office's mail carriers, while polite, are unreliable at best. Instead of indicating that,…read moremaybe, just maybe, they didn't have enough time to get to your house to deliver a package - they just never show up, never leave any notice, and then indicate in the system that they attempted delivery. The problem is, this is Parkville. People here have security cameras on their homes. So, we know if you showed up or not... especially when we've been home all day. I realize that people sometimes can't finish all their work in one day, but at least be honest about it, folks!

I walked up had attitude. Asked her a question about letter from ebay that showed delivered. Was…read morenot in my box.I was worried about it and getting stolen. She was so nasty. I asked her why she was acting that way . Nicely. She said if I did not get out of he line she would have me carried out .lol They are a joke. The worst . I was being nice.

Good: They do empty the drive-through mailbox every day at closing time + 5-10 minutes. Staff will…read moreusually take all the time you need to get your mailing done. The community is slowly beautifying the PO with flowering plants out front & regular replacement of the street signs out front that regularly get run over by careless (impaired?) drivers.‼ Bad: rarely have 2 staffers at the desk (Thanks for nothing, Louis DeJoy!); and like I said, they do take time with each customer - which is frustrating ehen people come in with their packages in a jumble! They rarely have postage stamps - actually pretty unbelievable! (attn, manager - this is your USPS revenue stream!!) PO will only hold mail with properly filled out form for 30 days tops... why?!? Ridiculous, frankly - set up a long-term hold system, friends!!!!!‼ IN A HURRY, I go to the Wockenfuss mini-PO on Harford Road / open longer hours and you can buy chocolate while there!!!!!!!!!!!!!

Mail hold requests. I have made two requests to have my mail held while on vacation. Both times I…read morereturned with my mailbox overloaded with mail. I placed the request online and received a confirmation from the post office and still received Mail. I spoke with the manager and did not get the issue resolved. I would not recommend this post office.

I wouldn't have known this place existed if I didn't google it. This place is in the cut near a…read morestorage facility. I just dropped off a package but this location is fine. There is parking and they have a box where you can drop off packages if your package is prepaid. There's a lot of space here and it's clean.

Here's another package this afternoon I found on my curb so OBVIOUSLY my last complaint just went…read morein one ear and out the other but they can't use covid or the economy as an excuse because it's outright disrespectful to sit packages on the side of the road so that EXCUSE IS COMPLETELY OUT THE DOOR !

I had a simple but good experience here. I'm closer to the USPS in Federal Hill on Hanover, but I…read moreneeded a receipt for the box I was dropping off, and apparently the Fed location does not do that. I was pleased this particular USPS location has parking. I pulled into a spot in the lot and hurried inside. It was huge in there, I had no idea! I had to ask a security guard where I could drop the package off and get a receipt. When I arrived at that area, there were no others in line. I went to the first open register area, handed the USPS worker my box and asked for a receipt. She quickly provided me one and we wished each other a good day. I was in and out in less than 3 minutes. No complaints.

Constantly losing our mail / bills sent out that are never received for payment…read more At this point they don't even get 1 star and there isn't a negative or thumbs down rating. So much for DEI and they're a monopoly that we're suppose to trust. NOT!!!! Sorry - I actually am forced to give one undeserved star for this to be submitted.

M. Cooper Thank you…read moreto the USPS workers & staff for continuing to serve the 'community' in light of covid, weird weather, ungrateful/unthankful 'customers/community', and personal/family challenges.... There ARE those who are 'pulling for you' to succeed' and are 'thankful'! What you do is NOT 'just a job'.... we know it well... you also 'protect' your community!! I 'get it' and so does our family!! Thank you....

THIS POST OFFICE STEALS then will tell you that Whatever USPS.com Customer tells you is a complete…read morelie. Check the news! It's coming to light the mis management and theft from these offices. How are you going to tell me what USPS Customer service told me, and Then said to me and call me a liar? Post Master is a b*tch! . Nothing but issues out of this post office ALL THE TIME! Wrong Mail delivered weekly, Sometimes no mail, Picks ups for mail for my business, NO big deal, if they feel like it. Then lie about what they pick up on scan forms., This post office does what it wants and YOU ARE IN THE WRONG. Fire everyone and get a new staff!

Upscale neighborhoods also have upscale post offices. Who knew? The Roland Park USPS, located just…read moreoff of Roland Ave near to the public library, the elementary school, and a cute little shopping section with an Eddie's grocery, a Tuxedo pharmacy, and at least one children's book/toy store, is pretty much the embodiment of a small-town post office in the heart of leafy, comfortably middle-class North Baltimore. It's an intimate, even cramped, space, but no one seems to mind. They are in Roland Park, after all! People smile, wait patiently in line, chat on cell phones, exchange friendly banter with the staff, and generally seem to enjoy their visit. Parking in the nearby garage is super easy, and you can even hit the Starbucks across the street for a post-postal caffeine fix. This is the sort of USPS that Norman Rockwell would have loved. It almost doesn't seem real now, in retrospect, esp. after having been to so many alienating USPS branches with angry customers, long lines, and frazzled employees who never seem to wipe the permanent frowns from their faces. Healthy neighborhoods need more than green lawns, good schools, and McMansions (those I could do w/out). They certainly can stand to lose a few of the gated communities and cookie-cutter FedEx/Kinko's stores that spring up like mushrooms after a fall or winter rain. Healthy communities need public spaces - green ones, of course - but also public services and well-run private islands of essential commerce. This part of Roland Park has such things: historic, exposed-brick houses, more excellent schools than you could ever imagine, great little tree-lined side streets where children, squirrels, and joggers play, and a really nice little post office on Deepdene Road. You could do much worse than to settle down here!

Great customer service. Staff are very friendly and helpful. My experience at this location was…read moreAMAZING!!

This location would benefit greatly from a self-serve kiosk/machine. Every time I've visited…read morethere's been only one employee working and a queue of folks waiting to be helped. In addition, they close every weekday from 1:00pm to 2:30pm. Both of these reasons justify the addition of a machine, even something that can simply dispense stamps for purchase. Otherwise, it's the only post office location convenient to my home by foot so I'll continue to patronize it.

couldn't deliver my package for no reason at all. they held it at the post office for pick up or…read moreredelivery. i work m-f/9-5. i scheduled a redelivery. only for the post office to completely ignore the redelivery date, let it pass by, let my package sit at the post office for an additional two weeks, then return it to the sender. so why the fuck did i even get the option for redelivery if they're just going to decide they don't feel like it? genuinely what was the point.

Still my favorite post office. Easy to find on Bellona Avenue, plenty of parking, and professional…read moreemployees. Fast and efficient service, fully stocked shipping products and stamps, and never a long line to reach the counter.