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    Services - Ductworks

    Air duct cleaning

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    Before - probably never been cleaned

    In September we had our ducts cleaned by Warren with Ductworks and are extremely happy with the service and quality of work. We are the 2nd owners of this house and I'm guessing in 20+ years they have never been cleaned. We were able to find an appointment quickly and easily. I appreciated the ease of scheduling. We received a call ahead of time confirming the appointment and Warren arrived promptly. He walked me through the process, how long it would take and what I should expect. He finished right on time and showed me some before and after photos. I can't believe that was in our ducts! The house instantly felt cleaner. I'm not sure how often this needs to be done/service etc but we plan to use them again. With temps changing in Broomfield we fired up our furnace this week and saw a noticeable difference with nothing blowing around the house. A bit embarrassing but check out how gross these vents are - explains why it seems things are flying around all the time. Highly recommend for service and quality of work and definitely ask for Warren as your service man.

    All the junk I pulled out of the blocked vent - it was all loose and not hard to remove, just a TON of it.

    I hired this company for a $550 residential "Complete Ventilation Cleaning Package" after having the service recommended by a neighbor. After waiting more than three months for my scheduled service, the technician arrived on 8/27 and spent about 4 hours working on the 12 vents and returns in my home. At the beginning I pointed out the vent that prompted me to hire Ductworks which was not producing any air (neither A/C or heat). At the end of the session I was told that everything was clean and working properly. Their website says that techs make sure "that all of the foreign debris is removed" after completing the job. I was sent impressive before and after photos from the company later that day. The next day I realized the same vent was still not producing air so I tracked down an endoscope and checked - the vent was blocked with what appeared to be a lot of debris about 10 feet down. I called the company and Patrick sent out another tech the next day (9/1). He took a look with the endoscope I had and confirmed that the job had not been done properly for this vent and said he'd talk to his boss (Patrick, I assume) to get a time scheduled to come fix it. I was told I'd be called the next day. On 9/8 I still hadn't been called back so I called them. Patrick told me that the job had been finished but if I wanted them to come fix the blockage they could. The catch? It would cost more. I protested on the grounds that their website promises all foreign debris would be removed and said that I would exercise my right to post a review of my experience. He immediately backpedalled and said someone would be out the next day to deal with this as a favor even though this circumstance wasn't covered by the package I hired them for. The call didn't sit well with me so I took the ducting apart myself that afternoon and pulled everything in the first attached photo out of that vent line. Yes, that is a full VHS - all of this is from the prior owners of my home since the room with this vent is now a home office with no toys/kids stuff. I called back and explained that I fixed it myself and that I was disappointed in how I'd been treated and was uncomfortable with how this had been handled. Patrick promised to send someone out the next day between 3 and 6pm to double check the rest of the work anyways and offered no other means to make this right. The next day the tech called about 5pm and explained another job went long and he couldn't be there that day until 6pm, if I was comfortable with such a late service call, but that he'd be out the next day (today - 9/10) if I preferred that. I said the next day would work better than a late service call. I spent some time thinking about it all that evening. Today I canceled because NONE of this sits right with me. I should never have had to argue with Patrick in the first place to get the service I paid for without being charged more. I also shouldn't have been forgotten after I called them with an obvious problem after the initial service. I decided I would rather let people know the kind of hassle they can expect with Patrick if there is a problem with the service. At this point, the only way they could make it right is *at least* a partial refund because the service I got was not as advertised, not worth anywhere near $550, and I ended up fixing the problem myself, essentially doing their job for them, after being given the run-around. The 33' endoscope I got my hands on also shows old cobwebs in other duct lines too (see the second photo from a vent in a different room). I'm not convinced that Ductworks cleans any more than the first few feet of each vent with their "Complete Ventilation Cleaning Package". I don't appreciate being treated like this by a service company and I am left feeling like they tried to take my money and run because I am a woman who probably wouldn't know any better. I saved up for this service because I don't have the time/equipment to do it all myself, but I know my way around construction having designed and built my own house in the past.

    Message from Company. Stating my review is not an example of poor customer service.
    Sean B.

    My mother in law used these guys to have her ducts cleaned on February 15, 2019 and was not worth the hassle after waiting for 3 months to get the vents cleaned. We received picture only after complaining and a broken dryer. During the service event, the tech named Alexy pulled her dryer out to clean the dryer vent and did not reinstall it. After the service my mother in law started using her dryer to find that it wasn't drying cloths correctly or the same it was prior to the service. Unfortunately we did not discover the vent was clogged till after her dryer malfunctioned. When we requested Ductworks to come out and re clean the vent on Saturday the 16th, they said they would call back on Sunday the 17th. On Sunday at 11am we received a call from someone and said they will call us back to let you know what we will do. On Monday Jason called and left a message that he was calling about our service on Friday and that he needed to speak to the tech to understand what was done asked for us to give him a call back. We also sent an email with no response. We called him back on Tuesday 19, and he repeated all the same things. Tried to tell us that vents do tend to get clogged when they go out the roof. Don't know what dryer vents he has been cleaning but they usually go out a side wall as our does. Due to the delay on Duct works part we had to clean the dryer vent ourselves which the weather was extremely cold and non forgiving. My father in law had to pull the dryer vent apart under the house to unclog the vent line that the tech had clogged. Jason's response when we finally got ahold of him was we never gave him a chance to resolve the issue and here she is having to pay to have her dryer repaired because of Ductworks horrible service and customer service. We all used to use Ductworks, and never again after this horrible customer service experience. Received a response from the company expressing explaining in an poor and arrogant way that this review is a poor example of poor customer service. Blaming us for the damages to our dryer but saying that because they gave back the 25 it's ok and not on them. They also go on to say that our dryer was installed wrong. Yet it is not as he says the only flexible ducting is used to connected the dryer to the wall and even then is an acceptable and approved dryer solution. This company is a joke. Oh and the dryer is still broken which is a direct result of Duct works neglect and poor service period.

    Ductworks did an EXCELLENT job cleaning out ducts of a home we'd just purchased that I don't think had ever been cleaned. Considering I had a different duct cleaner come out to a different house and had the worst experience I've ever had with a service company. We were lucky in that Ductworks had a cancellation and were able to move us forward in the schedule and off of the weekend. The tech that came out, Mike, was in our place for about 5 hours. He cleaned the registers, intake grates and the blower fan in our furnace. Everything they showed in their video was done to our home. He was kind and courteous and even worked with the fact that we couldn't find a working hose bib at our house. He carefully washed everything in our kitchen sink after asking if that was acceptable and cleaned up any mess he made throughout the house.

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    8 months ago

    We had air duct and dryer vent cleaning done by Ductworks. Their service was timely, honest, and professional. We will be repeat customers!

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    3 years ago

    Eddie was extremely knowledgeable and helpful about my HVAC issues. I appreciate your time and feedback. Thank you so much!

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    Review Highlights - Ductworks

    After years of hearing Slacker talk about how great Duct Works is, I finally gave them a try for myself.

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    Safe Dryers - What happens when the screen on your roof installed dryer vent isn't removed

    Safe Dryers

    (80 reviews)

    I finally determined why my dryer was not behaving properly, and it was time to take care of my…read moreclogged up dryer vent system. Yelp guided me to several options to consider for service, and upon reading many reviews, I decided to contact Safe Dryers. I contacted them rather late on a Friday afternoon, but they promptly texted me back, and got me on their calendar. Saul and his colleague arrived at the scheduled time, and got to work. They vacuumed out a pile of lint, and exclaimed at the amount in such a short dryer vent :). They measured the airflow, and explained to me what the ideal airflow is, what mine was at the start, and what it is now. They answered every question that I had about the state of the system and how I should maintain it going forward. They were efficient and cordial. What else can I expect? I'd like to point out that Safe Dryers wasn't the first company I called. The company, which was referred by my appliance repair folks, wanted to come to "inspect" my system for a low fee, and then "assess" what needed to be done and provide an estimate on site. When I asked how much it would cost to clean the vent, which I knew needed to be done, this other company would not answer that question. They insisted on a $69 visit to provide that assessment and cost. Safe Dryers had a simple answer--$169 for a ground level vent, $259 for something 10' off the ground or more. I'm sure if Saul and his team found something amiss while they were here, they would have told me about it, but all I needed was that vent cleaning, and that is what I got. A bargain at $169. Bada-Bing, Bada-Boom. Thank you, Safe Dryers!

    After getting a new washer/dryer, we discovered that the hose of the dryer hadn't been sealed…read morecorrectly. There was lent all over the place and the hose was hanging on by a thread. Saul had come out to clean the vent back in July so I called him to ask what might have happened and if he'd noticed anything at the time. He came out the next day to evaluate and remedy the situation. He was very thorough, replaced the tubing and cleaned the lent mess, all free of charge! He apologized for the oversight (it was difficult to see that the metal attaching to the tubing had been warped and was therefore not fitting correctly). He not only took accountability but was very timely and respectful in his approach. This kind of high-quality customer service is very rare these days and it was much appreciated! We'll definitely be using Safe Dryers in the future and will recommend him to others who are in need of these services.

    Ductworks - airductcleaning - Updated May 2026

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