We had an issue with our furnace not heating, and of course it happened when the snow and teen…read morefreezing temperatures blew in. Dimitri was here only a couple hours after my call, promptly at the beginning of the service window. A few short minutes of troubleshooting later and the system was working perfectly again. It was only a clogged pressure sensor port, so he waived the repair fee and I only paid a bit for the service call itself. He did mention that it's quite an older unit and really should be replaced at some point soon, but that was it. No sales pressure at all, which I really appreciated. Overall this was a great experience, and I know exactly who to call for any future issues and that eventual replacement. Highly recommend!

I had an issue with my airflow vents whistling. Dimitri was able to resolve my issue over the…read morephone. He was very professional and friendly. I will definitely call him again if I experience any other HVAC related issues. Thanks Dimitri..

Such great service on our recent purchase and install heat pump AC unit. The install crew of Jack…read moreand Josh , Electrician Noe were simply wonderful . They delivered , installed as promised ... with such professionalism and respect for our home , simply the best . I would highly recommend them .

I've been using Summit since ~2018 to handle my furnace maintenance. This summer I had them out to…read moredo a tuneup on my two A/C units. I mentioned to the tech that the upstairs didn't get quite as cold as I would like; while I suspected some of that could be system/ductwork limitations, he suggested that we could add a little more freon to the system in the event there was a possible slow leak. Ultimately, he ended up adding freon to both the upstairs and main floor unit, and unexpectedly much more to the main floor unit. The price after the fact surprised me, especially given that particular unit had appeared to have been working fine; the tech told me it was possible that unit had a leak. He informed me Summit would schedule a leak investigation if desired, but that it would cost a whopping $1,100, so I declined given the performance on that unit had been fine. Fast forward a week or two, and the main floor is quite hot. The ducts seem to be blowing hot air. At which point it became clear to me the unit has actually stopped functioning. I call Summit, which is busy with appointments and express my dismay that the unit stopped working after the tuneup. They tell me it may be a leak etc., but they will send someone out. I wait for the scheduled appointment and the tech that arrives this time clearly didn't look over the prior notes or photos before arrival. I explain to him the situation, and he was confused about which unit was implicated, and claimed that the prior pressure readings from the earlier tech clearly indicated there was a leak (which was not at all what I was told). He later retracted this statement after realizing what time of day the earlier appointment was and said those pressure readings were normal. He poked around briefly, but without much investigation declared the system to have a leak, and indicated there was an 80% chance of it being non-repairable. He indicated they would have to do the $1,100 search to locate the leak, and if it was in the condenser/evaporative coils it would not be repairable. If it was somewhere else in the line, it could be, but then they would possibly have to tear into my walls, etc. to identify the issue. When I asked how much a new unit would be, he gave me a rough quote of $15,000, but told me that they would have to look at specs to price out more specifically. I asked him to do so, given I wanted to know what I was looking at, and he appeared inconvenienced by the request and said it would take him an hour. (It did not.) During that process, the tech told me my ductwork was not sufficient and I would need to downsize my unit, and that the smaller size wouldn't be enough to cool the floor. He suggested my unit may have broken because I keep the basement vents closed, but then he also claimed these A/C units only last about ten years. The whole visit felt performative, and ultimately was much more focused on theoretical salesmanship than anything diagnostic. I was left pretty frustrated. I called out a different repair company recommended by a friend, and within 5 minutes he had identified the leak and the location in the coil. Contrary to what I was told by Summit, this company informed me the coil could be replaced and that I had many more years of life left in the unit. Within the week, I got the whole thing repaired and refilled for ~$1,200--not much more than the cost of a Summit "leak search." While I've had positive and knowledgeable techs with Summit, this whole experience was such a breach of trust that I will not be using them again. I had another company inspect my furnaces this fall for a fraction of the cost, and I will not be looking back.

Great company!!! My furnace stopped working on the first…read morereally cold day the year. I called Davey about 4:00 PM that day, knowing how late in the day it was and spoke with Dorothy. I asked to have a repairmen sent out, thinking it would be the next day. She asked a few questions about the HVAC system, age, etc. and said, "We can't get anyone out there today but we can probably fix the problem over the phone." After assuring me that if we couldn't, she would send someone the next morning, she spent over half an hour walking me through a few checks and procedures and we got the system up and running. So something I thought was going to cost a few hundred dollars or more, cost me nothing, because she wanted to save us a very cold night and the possibility of pipes freezing. Wow! A company that shows incredible integrity and professionalism, and really seems to care about the people they serve! This was the first time I'd called Davey, but their number is now in my phone and will be my first call in the future. Thank you, Dorothy!!!

It's been a little over a year and after speaking with two other HVAC companies, and making calls…read moreto some of my friends in the business, and with a ton of home remodeling experience under my belt, we discussed this at the house and I was prompted to write this review. We had a water leak in my twelve year old 96% efficient Amana furnace and I placed a call to Davey. Dorothy was very courteous sent out her son Junior to look at what was going on. He told me he was going to condemn my furnace though there was no signs of aerial contamination. I told him I'll go out and buy two expensive meters and they both showed ZERO contamination! Ok, Junior then said the furnace would be covered under replacement warranty as the heat exchanger was cracked. He talked to the local dispatcher and they had a unit in stock. I was then told by Junior that it would cost me THIRTY FIVE HUNDRED to get the job done. I was flabbergasted at the price! This was for labor! Unbelievable! Ok it was winter and cold temps needed to be handled so I told him let's do it. Junior returned and started installing all the while informing me that it would cost me another EIGHT HUNDRED! I told him no way! Mind you, my old unit was removed and brought downtown. He called his office and they backed off on the additional eight hundred. I left Junior alone and he put together the new furnace and installed it! It was not straight, not plumbed and he left after the furnace was running. I called Dorothy and COMPLAINED! She sent Senior out and he straightened things out. The inspector came by and failed the inspection. Senior came out again and touched up all the work. Senior had to come by a third time to rewire the condensate pump... to code! That final time he came, I could tell he was PO'ed at returning and never said a darn word to me. No respect at all! Bottom line, I was ripped off to high heaven. Thirty five hundred... for the work done? Maybe they get this from other uneducated customers but the unit was under warranty, the whole installation with labor should have cost me $2000 at MOST! I found an unbelievably reputable HVAC and they have so far treated me with respect and professionalism especially when it comes to pricing and top notch customer service. Just had to share this with potential customers here in the area.

Service is kind of spotty. It's been good and bad especially with regular service calls and…read moremaintenance. This is the second time that the technician has been in an accident and failed to call me and let me know. The office or technician should reach out! I'm questioning it though because I never received any confirmation or updates prior.

Last year, after doing extensive research, we hired 888 to install a new furnace and heat pump, as…read morewell as a smart thermostat, for our house. They were not the cheapest or the most expensive but they have great reviews so we trusted that and the people we spoke with for the estimate. They came out and it took two full days for them to finish the job. They worked 12 hour days and made sure everything was working perfectly before leaving. Every time we had an issue (which were always small things) they came out within an hour or two. When the city inspector came out to give everything the ok, he said that they never have any problems with work done by 888. That was very reassuring. This year we had them come out to replace our other furnace and install another heat pump and smart thermostat. My house needs two furnaces but because of the requirements for tax incentives, we could only replace one per year. Tom, Omar, and Lee worked for two whole days and made sure everything was working perfectly. They made sure to put down drop cloths from the front door all the way to the basement and into the furnace room so they wouldn't track in any snow or dirt. They were conscientious and hard working and cleaned up after themselves nicely. They addressed all of our questions and made sure we were happy before they left. They do still need to get us the frame that goes around our new thermostat but I'm sure that will be done soon.

The first time I booked with speak, Josh showed up looking professional and came to give me an…read moreestimate on altering my gas line and we decided to go with his quote. After that we set up the day of service and he and his coworker came in and got the job done quickly. The quote was the final price, which is ALWAYS appreciated from my perspective. The job turned out to be a little more technical than he expected, but didn't charge me any extra because of it. I loved that and knew I would book with them again. The second time was just a water pressure adjustment and they showed up and were kind, asked questions about my family they remembered about, and were so thoughtful, professional, and efficient. I've appreciated working with these guys and will plan to do so when the needs arise in the future!

Great response time and good communication. Quality work. Vincent went the extra mile to get the…read moreright plumbing part and didn't raise the cost.

Today we asked someone from Behold to give us an estimate to replace our heat pump. Within 2 hours…read morewe had Jay show up and proceed to analyze our situation. He was cautious about wearing shoe coverings anytime he was in the house and explained everything he was doing. Come to find out we don't need a new heat pump at this time whereas he could have really pushed us to buy one. We were very impressed with his knowledge and professionalism. And will not hesitate to use Behold in the future. This was our first time to use this company. Also, Jay did not charge us for the couple hours he spent with us!

EXTREMELY impressed! Needed Swamp Cooler service after another company told us we needed a whole…read morenew swamp cooler after apprx 9 yrs... for $20K! Behold was honest - (we did not need a new cooler & $20K was pretty crazy) ... All that was needed was to tighten a belt! It works like new again... I signed up for the annual membership & I finally found a GOOD HVAC company I can trust. With the way everything is going in the world & with all the shysters out there - I can breath easy now that I found Behold! Thank you!

This company was so easy to work with. I left a message on Tuesday night and had a response first…read morething in the morning on Wednesday and was able to get a same-day appointment. For reference, a bird got into the bathroom exhaust fan and died, creating a horrible smell that needed to be dealt with quickly. The technician that came to my home was very professional and knowledgeable. He completed the job in around 30-45 minutes. Their customer service is excellent, and the pricing is also very good. I highly recommend this company for any HVAC needs.

My air conditioner died on one of the hottest days of the summer. I was able to get an appointment…read morequickly. The technician, Bob, was terrific - pleasant, professional and efficient. Van Genderen was a pleasure to deal with.

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the…read moremorning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could.

First hand as soon as the tech came in he asked to use the bathroom. Yuck. I definitely didn't like…read morethat. Then when I was trying to explain to the tech what my dishwasher was doing, he acted like he didn't understand me. He definitely spoke a different language. I felt he was not listening to a word I said because he couldn't understand me. What a waste of $85.00. I will not be calling them again.

Timely and responsive. They explained the situation very well. And, got it fixed in a short period…read moreof time.

I called Hytek to come and service my Dad's furnace. Nik and Nate were the best! Punctual,…read moreprofessional and courteous. I actually called another company, but then decided to call Hytek due to the great response I received from the office gal when inquiring about the service on Yelp. I highly recommend this company for any heating needs. Very reasonably priced AND great service. Can't beat that! I will be calling them for future maintenance.

Extremely happy customer…read more Had a different company come out to look at my heater last year which wasn't heating the place well and kept shutting off. They spent 2 days looking at it and replacing parts before eventually telling me I needed to replace the whole unit. Got a second opinion from from 1st Call this year. Bill came over and fixed it, I kid you not, in less than 10 minutes. He also showed me what to look for and how to fix it myself incase it acts up again. I won't go anywhere else. They also have a convenient website which lets you schedule visits online.

Bill at 1st Call Heating and Air has been our go to guy for years…read more He has been the best, and fastest at responding to our calls we have ever had, and is the only one we will call when we have problems. Last month our central heater started giving out burning smells and not working well. Bill was able to come over right away, and diagnose the problem, then replace the 20 year old heater in a few days. About 5 years ago he fixed our air conditioner the same day we called. We love this guy and HIGHLY recommend him!! Bill explains the problems, and offers different solutions, which is much appreciated indeed. If you have any problems with your air conditioner or heater, he is the man to call!!! Honest and professional!!