The first time I visited Duck Donuts in Latham, I was using a Clipp certificate (formerly Local Flavor) for $20 off my order. The girl at the cash register deducted only $14.99 tho (the price of a half-dozen donuts). I didn't notice this mistake until I returned home, so I called the store and got the manager, Dave. He was very nice, apologized for the mistake, said they would make up for it the next time I came in, and even gave me his cellphone number to call when I come in to make sure I got reimbursed. I was very impressed with his business savvy (realizing that making the customer happy is paramount). I went back to Duck Donuts today and Dave was there. I explained who I was and what had happened my last visit. He couldn't have been nicer, and more than made up for the mistake made during my first visit by offering me my choice of 5 free donuts (when he only owed me the equivalent of 2). He is, in my opinion, a fantastic businessman and I will be telling all my friends about Duck Donuts and what a great place it is. I hope it enjoys years and years of profitable business.....it deserves to. read more

Tried it today for the first time and boy are they good! Already at the first bite I thought "this is literally the best donut I have ever eaten!" The donuts were maybe a little smaller than what one is used to but they make up in variety and flavor. The dough is very light and fluffy and even though they are deep fried and served hot, they don't taste heavy at all. The store itself is quite small, not a whole lot of space to eat but it's bright, clean and has a hip vibe. This was certainly not my last visit. I was very impressed by the quality! read more

These donuts are incredible! I didn't know what to expect. But you order and they put the toppings on the donuts in front of you. They were warm and delicious. You can even customize your own! I will definitely be coming back here when I want a sweet treat. read more

Duck Donuts - Vanilla icing, glazed chocolate sprinkle, s'mores, Oreo, coconut island bliss, vanilla powdered sugar and coconut donuts! - Donuts Near Me - Latham, New York

Yes yes yes! Just go... don't think about the calories or anything. Just order and eat these heavenly soft pieces of divine donut goodness. The maple bacon and the completely chocolate one are mouthwatering and they reheat perfectly when you follow the directions on the box. Shocking but totally true. Worth my 35 minutes to get there every time read more

I was extremely surprised that Duck Donuts lived up to all the hype. Fresh, warm donuts in so many flavors. I purchased the Easter mix as well as a few single French Toast donuts. The variety of flavors, icing, and textures were out of this world and I am actively recommending that everyone I know go and try these donuts. read more

Duck Donuts - The Easter Mix donut assortment - Donuts Near Me - Latham, New York

Loved it! There was a decent line when I first drove by but got there perfect timing and whole family really enjoyed

Went for my first time to try it out. Staff were clean, friendly and efficient. The donuts were fresh, warm and delicious! Better than any in the Albany area. And try a milkshake...excellent. The only downfall is that they are a little pricey but a nice treat once in awhile. No gluten free options. read more

I absolutely love Duck Donuts. My fiancé's family and I have been going to Duck NC for over 10 years (of course we weren't able to this past year). So, when I found out it was opening right near me I was stunned and excited! My first visit was well worth it, a four star visit. This visit I had today was a bit of a let down. And one reason for my disappointment was due to the management of the people indoors. They have capacity in place and they have a barrier between the customer and register, but the people that are indoors are up against one another and it's a bit uncomfortable in light of the circumstances. I had wished they were more adamant about enforcing that their customers maintain their distance. Obviously I'm out going to their place by my own choice, but I do these things comfortably because places make it so and they did not. Also, that really wasn't my biggest gripe. After I got my donuts I waited a few minutes and then let the gentleman know I was waiting for a coffee. There had been a cup sitting there, but I ordered my coffee with a splash of cream and only one sugar (hopefully that's how it would be made, at least). When I told him he took the coffee sitting there and opened it and said this is a coffee and basically asked me to take that one in hopes it was mine. Why not just ask someone if it was for my order? What if I were diabetic and couldn't have sugar and it was extra sweet? Or what if I had wanted it black? I don't know. That just rubbed me the wrong way. I'll go back, because I like the coffee and donuts, but I'll probably order in advance next time so that I do not have to go inside there for long again. Oh, and I asked for lemon drizzle on my donut and they did a whole spread of lemon icing, so that was annoying. I was in a rush, though, so I just took it as it was. Oh, well. read more

One of if not the best donuts I've ever had! Staff is beyond friendly. It's also a pleasure that the owner interact with customers. I highly recommend the maple bacon doughnut as well as the hot chocolate. The hot chocolate is probably some of the best I've ever had as I'm not a coffee drinker. read more

Duck Donuts - Donuts Near Me - Latham, New York

I love this place - always delicious and friendly and quick. I wish more were open up north!

I love this place! The donuts are made to order which means that they decorate the donuts (which are fresh) right in front of you. Not only are they picture-perfect every time I go, they are delicious! The best time to go to avoid a long line would be on the weekdays. Last time I tried to go on a Saturday the line was out the door almost to Core Eatery. read more

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Got a dozen donuts to split with family and did a 'donut tasting' for a nontraditional birthday cake for my birthday this year. It was super fun to try different flavors and they were all so unique! I think cinnamon sugar was my favorite but they were all so good. Glad to have a Duck Donuts in Latham!! read more

I'd call this place a fun novelty. It's definitely worth trying at least once- but I personally have no interest in getting anything here other than a donut. So if you're near the place go ahead, the staff is friendly and does their job right but just keep in mind that they don't have every breakfast item under the sun here. read more

Absolutely delicious! Donuts catered to your taste buds! Hot, made right in front of you and boom - heaven. Picture is beach ball, s'mores, cookies and cream, then simply frosted with sprinkles read more

Duck Donuts - Frosting the donuts - Donuts Near Me - Latham, New York

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Just had to stop here on my way back to Long Island from a long weekend in Saratoga. I've been to the duck donuts on Long Island numerous times and this one tasted exactly the same. Both locations are amazingly delicious and the donuts are always so nice and warm when being served. This time they had some amazing Halloween themed donuts so of course we had to try. This place left me leaving upstate New York satisfied. Will definitely come back the next time i head up to Saratoga. read more

Duck Donuts - Donuts Near Me - Latham, New York

Donuts are amazing and fresh to order! Still warm when you get them, the flavors are melt-in-your-mouth delicious. I recommend ordering your box ahead online to speed up the ordering/pickup process, as there is usually a short line out the door. read more

Not really my thing. The donuts are very soft...like when you reheat something in the microwave and zap it of any textural contrast it once had. The icing is also a bit much. I can see someone being into it, just not what I look for in a pastry. read more

The first time I walked in this place I noticed staff working on making the donuts. It reminded me of Chipotle. There is a menu and if this is your first time there, then I recommend looking through the menu first before ordering. Looking through the menu there are variety of toppings made with a vanilla donut. I opted for half a dozen and had the following donuts: Blueberry Pancake, Coconut Island Bliss, French Toast, Peanut Butter Paradise, S'mores, and Sunrise. I ate French Toast and the donut was warm and soft and the topping tasted like French Toast. I thought the taste would be sugary or too sweet, but it wasn't that bad at all. One donut was enough for me and had it with a glass of milk. I'd have to say that this place is different from Dunkin Donuts. The differences are twofold: the variety of toppings and only vanilla ring donut. Dunkin Donuts has variety of donuts and has chocolate donuts. There are beverages: coffee and milkshakes. I'm impressed by this place and for those with a very sweet tooth I would recommend this place. read more

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Absolutely love this place. I can't wait until they get there chocolate donuts. My favorite is the chocolate with peanuts and my husband love the maple bacon. They really rock!! read more

Tasty donuts, large variety and all freshly made to order. Bit pricey for the size but worth it.

Three stars mainly for the staff and experience. I personally love donuts! The best donuts I had were from Krispy Kreme, tough to beat. And they were cheaper than this place. All duck donuts are made to order so they have the basic donut they just apply different glazed and toppings to. I like stuffed donuts also so it was missing my faves. I got 4 different donuts here for $10 (-), they were warm (+) but tasted weirdly eggy(-). I'd even prefer a dunkin donut to these. Not worth it. Please consider, instead of ordering off a menu, walk people through like a subway or ice cream parlor so they can point to the toppings they want. read more

So first off the donuts were delicious! They are really sweet and rich and even though I ate 2 in one sitting, it didn't feel great and next time will probably only have 1. It's a fun experience to get fresh donuts made in front of you. The reason I only gave 3 stars instead of 4 or 5 was because of their covid precautions. I went later on a Saturday and there was no line when I got there but inside they were packed. Several times the owner exclaimed that they were over capacity and customers needed to stand outside. Which was good but then no one would watch the door and there were no signs to let newly arriving people know they need to wait outside if there are more than "x" number of customers inside. So until the owner was done taking an order at the register no one would tell the new people coming in to stand outside. One customer waiting for her order just stood outside because of the number of people inside. I'm trying to support this new local business and there is an option to do online ordering (which is what I will probably do next time). Aside from being over capacity and customers not socially distancing (due to limited indoor space) everyone was wearing a mask. I've been to several small businesses during the pandemic and it is imperative for a busy business to have clear spots for people to stand (that are 6ft apart) while waiting in line and also waiting for their order. I am not sure how long this business has been open so I understand that this is a challenging time so hopefully with time they get better! I do look forward to ordering from them in the future, but probably won't go inside unless they get better with maintaining a safe number of people inside. read more

Duck Donuts - (From left to right) Chocolate frosted with sprinkles, can't remember , chocolate explosion, snow ball, turtle, and cinnamon bun - Donuts Near Me - Latham, New York

I have heard tremendous things about this donut shop and finally had an opportunity to try them today. Upon entertaining the donut shop I was greeted with the most delicious smells, which I expect from any from scratch, made in house establishment. The cashier was busy with another order so we perused the flip style menu on the counter. Once she was ready her greeting was warm and friendly and she answered all of my newbie questions and was patients as we chose our 12 flavors. The price was a bit more than I would pay regularly for a dozen donuts (just under $30) . I understand you are getting fresh, made to order donuts, not frozen tasteless bricks. I also understand high quality ingredients cost. With that said I believe in paying for quality. .... IMO, are these $30 quality?? No. But they are 4 star really good. Once we got in the car we had to dig in. OMG they were still warm!!!!! A warm donut can make any donut taste amazing! Smart business move there and kudos to the owner for taking the extra step to serve them warm rather than have a mass production made and ready. The donut itself had the most amazing texture. So soft and velvety. That's because it's a cake donut not a yeast doughnut. I like both. I prefer cake donuts and these are the best textured cake donuts ive ever had! The frosting toppings are not overly sweet (at least not the ones I bought) as you would suspect looking at them. The real only downside for me, outside of price was the strong grease flavor. Reminded me of eating a funnel cake or fried dough from a carnival. Cake donuts are softer and more absorbent than a yeast doughnut so they are typically baked not fried. Sucks however are fried. The grease flavor was a bit overpowering for my taste. My daughter and husband didn't mind it but noticed it as well. Clearly I didn't mind it too too much because my fat a$s still ate 4 donuts! LOL 6 Hours later after sitting out on the counter, although no longer warm, they were still very tasty and perfectly soft. My review overview..... very pricey with grease flavor undertones, but a fantastic cake donut none the less. You are paying for the freshness and the experience of watching them make your order, not necessarily for the quality of the overall product. Will I purchase again? I will not go out of my way to get these again, no. if offered one from someone else's dozen, I probably won't turn it down. If I had a $10 off coupon and was in the Latham Farms Plaza area, I'd consider stopping in, but that's the extent of it. read more

Probably one of the best donut places around here! The line wasn't too long and everything was made fresh to order. The donut itself taste so good I could eat it without any toppings on it. I will be going back again soon to try different flavors. read more

Duck Donuts - 1/2 dozen donuts - Donuts Near Me - Latham, New York

This Donut shop allows you to choose what you want on you Donut which you don't usually see. It's wonderful! They also have a lot of different choices of Donuts that they have come up with. They are all made right in front of you and they are always warm. Service is great and employees are friendly. Great Donut shop. read more

I have never tasted such an amazing donut still warm and customized to me in my life!!!! The staff guided you step by step and were absolutely amazing. I would drive 2 hours to get these donuts every weekend if I could. The kids were blown away being able to watch their donuts being made right in front of them. They were soooo good...we ven went back in for round 2 before heading home. You MUST try these donuts. The coffee is the icing on the cake (donut). Such a great compliment to our donuts !! read more

Service was great !! Just didn't like the donuts . They were really odd tasting cool concept and great service. They are not a Krispy Kreme . The donuts are sort of over priced but it's for the experience I personally won't be going back as the donuts are to cakey . Nyc has way better donuts. I'm only giving 3 stars because the stafff was great beyond that I will never be back read more

Perfectly warm and soft donuts made just how you like them! What's not to like? We had the sweetest cashier named Dave who was beyond friendly and really went out of his way to make sure we had a great experience! Highly recommend!!! read more

They have the best donuts I have ever had! They have great customer service. The line might seem long but I will only be a few minutes. Once your inside everything is quick. They do not just have donuts they got milkshakes and breakfast products. That's just for food. They also have a large variety of rubber ducks and very nice sweatshirts and shirts but, don't forget coffee cups and hats. All nicely designed. I hope you make the right decision to go to Duck Donuts! read more

Can I just say first off, how amazing the staff are, very welcoming and always so friendly!! the donuts are off the chart AMAZING!! And worth every penny spent!!! we come here at least once a week!! Absolutely love it!! read more

Delicious! Donuts were delivered to me piping hot. I stopped by on my way to work in the morning. Donuts are so much better when they are hot. Best donuts I've had in years. read more

The only reason I wouldn't give 5 stars is because of how messed up my order was. Donuts them selves are amazing and even 3 days later pop in microwave mmmmm, anyhow on Christmas eve morning i went in and placed an order for a dozen, the cashier took it all down correctly as I had it written on paper, waited fkr donuts and some girl making the donuts said my name and handed me a box, when I got home I realized one out of the 12 donuts was actually the correct one, and to top it off my daughter is allergic to nuts and there was one donut covered in coconut, i was finally able to afford a sweet treat for the kids for a special morning treat, but I was wrong. Don't get me wrong these are by far the best donuts I have ever tasted , and I could see if the store was busy but it was not , I'm just disappointed bc it's not like every weekend I can afford a whole dozen of theee donuts, I wish I could, but maybe be a bit more mindful next time , I just got really upset when I saw coconut read more

Good, not great. Had six varieties and nothing stood out. Excellent service each time though, which is truly appreciated.

Donut part of the order was fine but 20 minutes for 1 coffee is ridiculous. After the 4th coffee for someone who came in after me I asked about my coffee. Hey asked if I'm Paul, I said yes. He goes I was just about to make it. You should have made it 15 minutes ago before they even placed their order. read more

They did not ensure the safety of their customers by staying at capacity. The employee "Dave" who was required to keep this in check did not bother to monitor the situation. Dave had to work the registers and keep an eye on the situation. No signs were put up to notify people of the capacity. If only 12 customers are allowed at a time then there should be a sign up so the public knows when they can enter. I would recommend that this place considers putting up a sign so responsible customers will be able to monitor themselves. So customers will know it'll be okay to enter or they should continue to wait outside. read more

Their team has great service. The donuts are fresh and so delicious. Made right in front of you.

Very good, a little pricey for a donut but definitely worth it! Me and my friend usually go before work around 2pm and they're never really busy and always nice. read more

Hot and delicious - these donuts are amazing!!!! Friendly staff too. Can't wait to come back!

The owner, Dave, brought our company some donuts and we LOVED them. Not only is Dave the best, but the donuts were amazing!

I really like our Duck Donuts. The staff are incredibly friendly, attentive and careful when preparing food. The donuts are delicious and the hours are super convenient. There's always a chance to get there before they close. We've also been lucky enough to get donuts after they close (because we didn't pay attention to the hours our first visit). I think everyone should get to Duck Donuts. read more