I went in to buy my first ever car; a 2018 Toyota Corolla and I can just say they really made the experience easy and hassle free. I truly expected to go in there and have to negotiate but everyone was honest and as someone who gets flustered, overwhelmed, and stressed easily Trase really did his best to get us a good deal as well as to make the process as stress free as possible. Of course I was still stressed (as one is at a dealership) but everyone there had such a positive honest vibe that it really helped the whole process and dissipate a good chunk of my stress. If you all are in the area or looking for a car I would 100% recommend going here and specifically asking for Trase! (They also price their cars under market value so you are getting a deal!) read more

I got a text from Trace asking if I was interested in a new CT5V. It just so happened I was having lunch with my wife and she was due for a new car. His timing was great before that she said she would wait another year. When I showed her the pics it changed her mind. To top it off, he even delivered the car. Doesn't get any better. This isn't my first vehicle from the dealer. read more

I was in for the usual preventative maintenance Oil and Filter replacement + Tire replacement and yet another great experience with Michael Gress from the service team. The wait was a little longer, but understandable as Michael gave me realistic time expectations - I can see that there's still a labor shortage. We did get a shuttle to the nearby outlet mall to pass the time and shout out to Donna for being friendly and a great driver. What I appreciated is that the service team was honest - I was curious if I was getting close to my brake pad replacement (I was worried with starting with this statement as they could have easily said, yes it's time to replace them). However, Michael and the Service Technician Gio P were honest that I had 6 mm left, and at 3 mm is when we'll need to consider a replacement. Will definitely highly consider this place for brake replacement when it's time. read more

Mati, was great! He was very friendly and he has great communication skills! I recommend him to everyone who is looking for a vehicle. He is very professional and transparent about the vehicle's that he is selling. In my opinion he became a friend who looked out for my needs and wants! read more

When your cars salesman makes buying a car something enjoyable and not the agonizing task it could be, you know you have to go back to him. My husband and I (before we got married) had both purchased vehicles at John Monego Chevrolet, which is a sister company of Dublin Cadillac, and the experience was pleasant so when we had to make the painful decision to trade in our beloved 2022 2500 Silverado, we headed back the best salesperson we know, Mohamad Aoucher. Mohamad, aka Mo, is the best sales person you can work with. He made sure we got a fair offer on the truck and even better value on the car we were planning to purchase. He instantly remembered us and knew that the trade was more of us trying to be economical than lack of love for the truck. So he made sure that the transaction was something we were comfortable with before pulling the trigger. He by far is my favorite car sales person that I will ever interact with becasue he is a straight shooter and will tell you like it is. He will get to know you and your needs to make sure you get something that fits you. While we do not plan on making another vehicle trade anytime soon, if we have to, we will back to him. Dublin Cadillac has a true unicorn in their establishment. I will recommend anyone looking into a GM vehicle, buying new, used or trade, go see Mo, you will not regret it! read more

Dublin Cadillac - Car Dealers Near Me - Dublin, California

Great place! Top notch service. Sales people were knowledgeable and friendly. As soon as I walked in the dealership, I was kindly asked if I needed help. read more

Muhammad did an excellent job with getting the car we wanted, and made the purchase seamless!

It's a rare occasion that you meet someone so dedicated to ensuring that a customers needs are met. Trace Bednorz assisted me with finding and purchasing my 2025 Optiq. He is friendly, genuine and down to earth. See him and you'll have the help you need from a friend, not a car salesman. read more

I had a great experience with Darrick. I got helped right away, and he was able to answer any questions I had. He made the buying process really smooth and easy. read more

"I recently purchased a Cadillac Lyriq from this dealership, and I have to say the experience was outstanding from start to finish. Trase went above and beyond to make sure everything was smooth, transparent, and stress-free. I've bought cars before, but this was by far the best customer service I've ever received. If you're thinking about coming here, ask for Trase--he genuinely cares about his customers and will make sure you're well taken care of. read more

Recently got our new Escalade and got great service from Trase! He was transparent in his approach and very fair when it came to working out a deal! He was quick to get us in and out the dealership and did a great job in communicating any updates. I highly recommend Trase at Dublin Cadillac! read more

My husband and me we recommend this Dealership 100 % to anyone Mo our Salesperson never pushed us to purchase anything. You won't find this anywhere else . Trust me. Moe was very helpful in anything . Everything in this Dealership was very helpful and very polite. So don't waist your time to go anyway else you would just waste your time . Ask for Mo. If we ever need anything else we will come to see Him Thank you again Mo. We love our new Cadillac. Ps: my husband is not the easiest person to deal with. If we would have a pushy Sales person we would walk out . So don't waist your time go see this Dealership, no hassle at all Silvia & Larry We will recommend this business to anyone that likes to purchase a Car. read more

1. Product knowledge without arrogance - They know their cars inside and out, can answer questions clearly, and help you compare options without talking down to you. 2. Listening skills - They actually hear what you need, whether it's fuel economy, cargo space, or a specific color, and don't waste time on cars that don't fit. 3. Patience - They let you think, test-drive, and even walk away without pressure, which ironically makes you more likely to trust and buy from them. 4. Transparency - They're honest about pricing, fees, and what's negotiable, so you feel confident you're not getting hidden surprises later. 5. Enthusiasm for matching you to the right car - It feels like they're more excited about helping you get the right fit than just making the sale. 6. Follow-up without pestering - They check in after a reasonable time to see if you have more questions, not to badger you into a decision. read more

These guys are very professional and knowledgeable. Viney Kumar and Derrick Parnell is a class act . Highly recommended! read more

Moe was great to work with. Staff courteous and worked to put together great deal. Go see them!

Trase Bednorz provided excellent service and was extremely helpful with completing the process of leasing my beautiful XT5.

After being in search for an SUV for the last 6 months or so, we decided to stop by the Cadillac dealership. Initially, Cadillacs were ruled out of my search for personal preference but after talking with DARRICK, the salesman who sold us our car, I had an immediate heart change. He was incredibly knowledgable, kind and patient. Within hours, we were ready to purchase and left with our Cadillac Escalade! In love with our new ride and extremely grateful for the service! read more

We came in late, not expecting the dealership to be open, let alone be able to test drive a vehicle. Mo was amazing and took his time, staying late to accommodate us and answer our many questions. Sunny in finance was also amazing and patient, again even though it was after hours. It was a beautiful experience and I got to drive the car of my dreams home that night. What a great experience we had! In top of that, I forgot my sunglasses in my trade in vehicle and Mo tracked them down for me so I could get them back. Excellent customer service!! Thank you Mo and Sunny for all your help! read more

We had been helped by Trase Bednorz in buying a 2025 Cadillac Lyriq today, and he made the process super seamless. Helped us as soon as we got there, was happy to answer all of our questions no matter how annoying, and made us feel reassured about our purchase. Great experience thanks to him! read more

I bought a used car from Viney last month. He was incredibly helpful and answered all of my questions. He was also patient and willing to work with my schedule when it came to viewing the car and the purchasing process. He went above and beyond for me. I'm so grateful. I only deducted one star because while my SUV was being serviced, the floor mats were removed. However, that was an error due to the service department and again, Viney came to the rescue and kindly purchased new floor mats. Thank you, Viney and Cadillac of Dublin! read more

Had a good, easy, straightforward experience. Was at sister dealership Dublin GMC looking for a Yukon and didn't find exactly what we wanted so went to Cadillac to check out Escalade. (Josh the Dublin GMC sales guy was great, by the way, would work with him again any time). Dublin Cadillac had a vehicle that was about what we wanted but was a loaner and wasn't clean plus they were about to close and so it was better all around we come back next day after they could wash it and we could test drive. We live an hour plus away so next day I contacted Babak the sales guy and said I really don't want to drive an hour and then an hour back again if we don't have a deal so can we work out price and details first so we already know we have a deal hammered out before I drive up. He agreed and made it super easy on me. Couple emails and texts and done, the Escalade was washed and in the shade (it was 100 degrees that day) and ready for us. The paperwork with Eugene in finance was easy as well, everyone was great and bam we were out of there. All good. read more

Had a great experience. Car buying is a lot more efficient than it used to be and Mo from the dealership really walked me through everything. Made it simple and seamless. Enjoying my car few weeks in so far. Definitely recommend working with Mo! read more

Dublin Cadillac - Cadillac Lyriq 2024 - Car Dealers Near Me - Dublin, California

The car-buying experience can be stressful. However, Darrick P. went above and beyond with meeting our needs. His knowledge of inventory/product, professionalism, patience and sincere kindness made our experience a very positive one. So glad Darrick was the salesman who walked up to us that first day we shopped. I'd highly recommend working with Darrick to family and friends. It's nice to know human kindness still exists. Thank YOU, Darrick. =) read more

Darrick is AWESOME. Such a nice guy! He took the time to show us a couple Cadillacs knowing we were not going to buy one that day. He explained all the features. He knew the products inside and out. And, most importantly, he saved the Chevrolet dealer and Leo the salesman a $45,000 truck sale. We'll be back in a few months to buy a Cadillac from Darrick. read more

Just got a Cadillac Escalade IQ. The car is awesome. What made it better was the service provided by Derrick and Mo. They worked with me patiently and we got a great outcome. Highly recommend this dealership and appreciate the service provided by Derrick and Mo. read more

No one will call me- terrible service. Im so disappointed. My car is now headed for its 3rd service with the team just resetting the engine light. No accountability. read more

We are very happy to get our car from Dublin Cadillac, best experience with their staff Trase Bednorz , very friendly and professional , he tried his best to help us get the best deal, showed us patiently how to use all the functions of the car. Best car purchase experience we ever had! read more

I almost don't know where to begin. STAY AWAY from this dealership; Cadillac or otherwise for service or anything-HORRIBLE, HORRIBLE!!!. I made an appointment for my Cadillac 9 days in advance for service for an intermittent starting issue. I dropped it off the day before the appointment. The drop off was a nightmare, at least 30+ cars just parked everywhere in the service area (Chevy and Cadillac). I had to go ask what I should do, they told me to park 'somewhere' and walk in as I would receive faster service. I went in and had the misfortune of getting Robert B as a Cadillac Service advisor. My first impression was that he acted like he could care less, I would come to find out that was true. He checked me in and I explained the lengthy problem my vehicle was having. He focused on one small aspect of my explanation, not that my car had been towed 3 times for the same issue over a period of a few weeks (didn't put that in the notes). Drop off day goes by, the appointment day (next day) goes by and now the second day is halfway gone. So, I called Robert to find out the status. He says he doesn't know that he will call me back "in 5 minutes." 5 hours later, near closing time I texted him. He responded with "your vehicle is third in line to be looked at I am hoping by Monday or Tuesday," mind you I dropped it off on Wednesday. I was perturbed that my vehicle had not even been touched and that it had to sit around possibly a week before it would be looked at, much less fixed. I asked, "doesn't an appointment mean anything? His response " your appointment was for Thursday and that was just to talk to speak with an advisor, not when it goes into the shop." He went on to say that "we do not have the technicians available that are qualified for this type of work on demand as we are a high-volume store." At NO TIME, was I ever told that my vehicle would sit around, possibly for a week before they got around to it (remember made my appointment 9 days in advance). I told him that you might want to let a customer know that in advance that you vehicle could be gone for a week to 2 weeks. He responded that "I thought you were aware of this, that extra time might be needed AND I am pretty sure I stated that." Yes, I was aware (I was thinking an extra day not a week or 2) and I let him know. After several text messages that were I told you this or that from him, I finally said to please stop texting me and to let me know when the vehicle has been looked at. The weekend goes by, Monday goes by, Tuesday goes by and NOTHING-no call, no update. I finally called him at 530PM on Tuesday and Robert tells me nope car has never been touched. I told him to have my car ready tomorrow; I am coming to pick it up. When I arrived (now 1 week later) I found that they kept my Cadillac outside, most likely parked under some tree as it was full of pollen, dust and dirt. I am SUPER PISSED right now. I had to call another Cadillac dealership (20+ miles away) and made an appointment for the next day with no problem. I dropped off the car. They were super nice, the service advisor listened to me, immediately downloaded "preliminary codes" and we discussed the issue while I was dropping it off. The Advisor told me I can see where you are possibly having trouble, I'll have our most experienced mechanic look at it. They took my car back into the shop. 5 hours later the advisor called and gave me a preliminary run down of the issues, asked if they could keep it an additional day to see if they could repeat the problem. They kept it overnight and by the end of the day they called, gave me another update with a repair plan. I authorized the repair and it was done the following business day!!! Thank God for Walnut Creek Cadillac!!!!! This is how you deal with a customer DUBLIN! Dublin Cadillac should take notice as that is how you treat a customer. You lost a customer. I will NEVER buy a Cadillac or any other GM product from your dealership or service my 3 GM brand vehicles there!! And Robert should find a new line of work. read more

Once again I received great service at Dublin Cadillac service department Mike Gress and the crew are the best

JJ, Kam and Adam gave my family and me absolutely incredible service when we came in on Sunday to purchase a 2023 Escalade Sport! We drove all the way from Sacramento because they had the exact model, trim, and color that I was looking for and they were so helpful and wonderful in making sure that the purchasing process was seamless and so easy. We barely had to spend two hours at the dealership, unlike other experiences we have had in the past when you're literally at the dealership all day long. On top of that, we were able to trade in my current vehicle, and since there were still finishing touches to add to the new car, and since we had signed up for the Butler detailing service, the new car was not ready for pick up on Sunday itself. So, instead, they offered for us to go back home and they would let us know when it would be ready. They have been texting us over the past few days with updates so that we would have an idea of when the car would be delivered. Well, it's ready today, Tuesday, and after FaceTiming us and showing us that everything was complete with the car, they drove it all the way up from Dublin to Sacramento to deliver it to us at our home! I have never had such amazing customer service before, and would highly recommend this team, and especially these guys, your vehicle purchases! We will be back in a few years for our next car! Thank you guys so much!! read more

Thank you to Darrick for helping us buy our first Cadillac Escalade for our growing family. We have been looking but not in a rush to purchase but we ended up browsing to buying the vehicle! We appreciate Darrick greeting us from the start upon entering asking if we have been help. Really rare these days! We were not dressed up whatsoever. He took us to look at the vehicle with our children and allowed them to sit and chill while we were debating two vehicles and colors.... Of course came to price Kam, manager worked with Darrick and my husband. We finalized the deal with Sonny ($ guy the last person). Everyone was so nice allowing my children take as many snacks in the area ... which they did. It was closing time so we didn't get to pick up vehicle that evening since they wanted to clean/detail. Well we got today! Darrick was so patient with us and walked us through with Onstar, getting the headset, you tube up for the kids while we waited to learn about the car. Much appreciated for our first Cadillac vehicle. So much space for having 3 car seats to be installed. read more

Dublin Cadillac - Car Dealers Near Me - Dublin, California

Great car buying experience at Dublin Cadillac! Mati did a wonderful job highlighting the features of the Lyriq and holding the car for us. Eugene was prompt and thorough with the paper work. Highly recommended! read more

Bought a new 2025 CT5. Salesman Moe was the best. Very knowledgeable, courteous and attentive.

Great experience ! Our representative Trase and the manager Cam were very knowledgeable, patient and provided an excellent service for our second IQ Escalade . Will recommend them ! read more

Purchased a 2022 Hyundai Tucson from them, it was nicely cleaned and the paper work went smoothly. Trase was very sweet and polite and helped me through the entire process. He was very prompt with his responses! read more

Had an amazing experience purchasing a Lyriq for my wife. The manager, Babak, helped us with a great deal. We were only there to test drive a car, but we ended up coming back home with a new car for the new year. read more

We had a great experience at Dublin Cadillac. The dealership is very upscale and has a good vibe. There is even an immaculately maintained 1953 Cadillac El Dorado convertible on display in the showroom. Our sales person was Mohamed Aoucher, who was very professional, knowledgeable and attentive. Mo took us on a test drive, showed us cars in different colors and answered our questions on the car's features. He got us set up on the MyCadillac app and also with GM's OnStar service. Mo also followed up with us after we left the dealership, including over the weekend. We were very happy with our experience at Dublin Cadillac and with Mo. read more

Trase at Dublin Cadillac is incredible! I had been trying to find a new Optiq and I saw one on line for the Dublin Cadillac dealership. I had previously tried to nail down a car from a different dealership, and that sales guy just kept telling me he'd call me when the car arrived - no updates at all for a month, I had to keep calling him when I saw online that the arrival date was pushed out. I contacted the Dublin dealership and Trase called me within a few minutes. He was able to track down the vehicle and told me it was just unloaded from the train in Bakersfield and was on the way via truck. I was so pleasantly surprised to have an idea of the ETA after my experience with the other dealership. Trase called me when the car arrived and saw me the same day - he had much of the preliminary work done, so the transaction was easy and quick. After having taken test drives at a couple of other dealerships I was impressed by how much he knew about this car - this is the first version of the Optiq yet Trase answered every single question we had, plus he knew about upcoming features in the next upgrade! A few days later, he even checked in to see how I liked the car and if there were any questions. I love my new car, and it was so nice to have a painless, informative experience thanks to Trase and Dublin Cadillac! read more

A Cadillac wasn't even in the running for me, my husband yes, but not me. lol We drove in to check out the Chevy's. Jeff greeted us and we told him what we were looking for. He led us over to the perfect car! Jeff was as knowledgeable as he was friendly! Answered all our questions...and tonight we picked up our car. Shiny, Detailed and topped w/ a bright red bow! Thanks Jeff for an awesome experience. And a shout out to Ezzy too. Made that dreaded paperwork process quick and pain free!! Dublin Cadillac 5 star service!! read more

Very smooth experience, Alex was super helpful and made the process as easy as it could be. Extremely happy with the Silverado I purchased.