Great experience at Promotive Auto Parts!! helpful staff with quality auto parts plus great…read morecustomer service! They actually know what they're talking about (which is refreshing! ) and won't sell you parts you don't need.. makes dealing with car issues a lot less stressful! They helped me find the exact part I needed and explained everything clearly--saved me time and stress. Part prices are fair, quick service, and zero headaches Would definitely recommend for anyone looking for honest advice and reliable service!!

Needed some parts for my car and the owner Jerry was very helpful. He was able to find the parts I…read moreneeded for a great price. Parts were ready for pick up in store same day and he gave me great prices for the oils and filters I needed.

Stopped by AutoZone on Rosemead Blvd in Pasadena after the check engine light popped on in my…read morePorsche 911S, and I have to give a huge shoutout to William "Bill." Instead of just scanning the code and sending me on my way, he actually took the time to explain what was going on. The OBD test showed Bank 2 running lean, and Bill walked me through a few simple first steps before assuming the worst. He recommended cleaning the throttle body and trying a fuel system additive to see if the code would clear before diving into expensive repairs. That kind of honest, practical advice is rare, especially when dealing with European cars where people immediately expect costly fixes. Bill was knowledgeable, patient, and genuinely helpful. exactly the kind of employee that keeps people coming back. Great customer service and a refreshing experience for an auto parts store. Yelp Elite worthy for sure.

I visited AutoZone Store #5463 today to purchase three items and expected a simple price match,…read morewhich AutoZone clearly states they offer for regular-price items at competitor stores. I showed employee Robert Martinez the Walmart website on my phone, displaying lower prices for the exact items available for local in-store pickup. Despite this, he refused to honor the price match, insisting that anything shown on a phone counts as "online pricing," even though these were in-store pickup prices from the nearest Walmart. When I asked him what proof he would accept and whether he expected me to go to Walmart, take pictures of their shelves, and come back, his only response was, "I'm not telling you what to do. I'm just telling you I can't accept these prices." That defeats the entire purpose of a price-match policy. This was a complete waste of my time. If I wanted to drive to Walmart, I would've gone there in the first place. AutoZone advertises a price-match policy, but the staff here refuse to honor it and seem poorly trained on it. Very disappointing experience.

Stopped by O'Reilly to get a break light bulb. This one is located on Las Tunas in the 168 Market…read moreplaza. Tong assisted me. He was very professional, helpful, and ensured that I had gotten the correct bulb for my vehicle. After getting my bulb, it only took me 5 minutes in the parking lot to install it in and it was done. Great customer service!!

I want to give a big shout out to Trong for going above and beyond in helping me with my battery…read morewarranty exchange today. There was an issue with the item number on my receipt, but he took the time to figure it out and made sure everything worked out. When I came back to drop off my old battery after installing the replacement from my mechanic, I was met by the store manager. I explained that I was there for a return and warranty exchange, with all my receipts in hand. Instead of reviewing my issue, he immediately told me there was nothing he could do, and shifted the conversation with an attitude, emphasizing that he was the store manager. I asked for Trong to explain the situation, and while doing so, the manager openly criticized him in front of me and two other customers. Whether right or wrong, that kind of conversation should be handled privately, not in front of customers. Trong was simply doing his job and trying to help me, and it was unprofessional for the manager to treat him that way. As a paying customer with a legitimate issue, I shouldn't be made to feel like a burden. And no employee should be spoken down to publicly when they're trying to help. Thank you again to Trong for your professionalism and persistence. As for the store manager -- this experience shows a real need for coaching on how to properly address both customers and employees.

Horrible customer service, Edith when above and beyond to make my day extra stressful, we had just…read morepurchased a belt at a different AutoZone location, it was defected, I returned the item of yours later, at this point I was far from the original store, so I went to the one nearest by. This is where I'm at Edith, I had my receipt, it was only a few hours old and she gave me the hardest time in the world to do an exchange, I wasn't even asking for money back, I was just asking for a part that worked. If her job is customer service, she failed miserably. I've never had issues there, I've always dealt with Martin the manager there who is exceptional, outstanding at his job and goes above and beyond... I will continue to go to the store, but I will not purchase there if this girl is working, she needs to be retrained.

There is this cool girl named Ari she is the best employee of all time I came looking for some…read moremotor oil she showed me the pros & cons between motor oil, this girl really knows her stuff when it comes to cars she deserves a raise!! If anyone needs help coming here for anything just come this Autozone just ask for Ari I highly recommend her!

I came to E Auto Parts after several of my former coworkers recommended them. Before visiting, I…read morecalled to check if they had the part I needed in stock and to ask about pricing. Steven answered the call and was incredibly friendly, knowledgeable, and helpful throughout the process. Excellent customer service -- I'll definitely be coming back for any future car part needs!

friendly staff that explained what core exchange was for me. I went to pick up a alternator for my…read morebrother...

Great staff, very good prices. I come here for parts and they're either in stock or come in fast.read more

Terrible Service - Avoid This Shop!…read more Do NOT buy any battery products from this shop! The prices aren't cheaper--go to Costco, AutoZone, or anywhere else for better deals and longer warranties. My battery was still under warranty, yet the owner refused to replace it. Instead, he did a ridiculous "calculation" with just a pen and denied me a new battery. Completely unprofessional. Don't waste your time or money here!

Excellent customer service Great price on new auto parts…read more Been using Pac auto for all Out parts for more then 5 years

this place is a ripoff u pay them cash and retern the part back and they want to give u credit or…read moremake u a ck and they take away %3 for doing that this place is ajoke mangers are rude customwe service no good dont buy there buy on line more cheaper better service

Thank you Adan for helping me out today!…read more My car battery decided that this day will be the day it'll crap on me. I decided to go over to Oreillys cause it's close by and needed it to be done today. Adan tested my car battery and helped me out with choosing which new battery to get for my car. Transaction was pretty straightforward. He was also pretty fun to talk to. My car was ready to go after he installed my new battery. Thanks again Adan :)

Needed a new battery for my truck Salesperson was very…read morehelpful In helping me choose the right one for my truck.. The Salesperson even installed the battery for me ... I'm definitely coming back again...

My dad, brother, and I have taken our cars to Impex Motorsports for several years. They deliver as…read moreexpected, have great communication skills, and are priced reasonably. I don't know much about cars, but I know I can trust Harry and Ken. I recently came in to replace my headlights from many years ago. I did a diagnosis a few days prior and received a call back once the parts were delivered. They upgraded my headlights at the same rate, if not better, than when I purchased them from 2022. They installed custom fog lights for my Scion a while back as well. When I had issues, they always honored any warranty and fit me into their schedule within the same day. If I'm doing a service at Toyota and ask for proof of the old car part on the work order, it's unlikely they'll save the removed piece. At Impex Motorsports, Harry saved the removed parts without my request. Harry and Ken demonstrate integrity and honesty which are the reasons I keep coming back.

Came here for a wheel alignment on my Model Y. They got me in right away and finished 30 min ahead…read moreof schedule. Car drives much better now. Definitely recommend them.